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Economic Stabilization Task Force (Sunset January 2021)

Regular Meeting

Juneau, AK · July 16, 2020

AgendaMinutes

Minutes

Economic Stabilization Task Force Appointed by the City & Borough of Juneau’s Mayor Meeting Minutes from July 16, 2020 Call to Order The Economic Stabilization Task Force meeting was called to order at 3:01 p.m. by Mr. Thomas. Task Force Members Present: Max Mertz, Linda Thomas, Susan Bell, Theresa Belton, Bruce Botelho, Eric Forst, Ken Koelsch, Lauren MacVay, and Laura Martinson Task Force Members Absent: Terra Peters Staff Present: EOC Planning Section Chief, Robert Barr; CDD Administrative Officer, Brenwynne Grigg; and CBJ Finance Director, Jeff Rogers CBJ Assembly Members Present: Mayor Beth Weldon and Loren Jones Special Guest Speakers: Chief Behavioral Health Officer at Bartlett Regional Hospital (BRH), Bradley Grigg; Executive Director at Juneau Economic Development Council (JEDC), Brian Holst; and Executive Director at Juneau Community Foundation (JCF), Amy Skilbred Approval of Minutes MOTION: by Mr. Botelho to adopt the Economic Stabilization Task Force minutes from the July 9 meetings. Mr. Forst seconded the motion. Hearing no objections, the motion was approved. Emergency Operations Center Testing Status Update Mr. Barr reported that work on localized testing continues. He meets every Monday with BRH CEO, Mr. Bill; CBJ City Manager, Mr. Watt; and representatives from the CBJ Assembly and the BRH Board. The situation is complex, and they continue to evaluate and analyze all the options. Mr. Barr is continuing to hear from vendors that lead times are long and supply chains are stressed. Mr. Mertz asked about the outstanding purchase orders for two different pieces of testing equipment and the status on identifying a strategy for the implementation of either of them if they are purchased. Mr. Barr replied that work continues on that and he is meeting with vendors on July 17. Both vendors are hesitant to promise anything this calendar year. It is likely that if the testing equipment is acquired, the program will be run by BRH, but may not be located at the main campus. Mr. Botelho asked, given the extended period for the acquisition of testing equipment, if the City is keeping up with possibilities of new breakthroughs that may revolutionize our way of testing. He suggested that perhaps something faster and less expensive would come onto the market. Mr. Barr replied that the CBJ is preserving the right to back out of a conversation with vendors if it is in the City’s best interest. Mr. Barr is reviewing newly authorized technologies daily and contacting vendors that might prove promising. He assured the Task Force that Juneau is preserving its choices and paying very close attention to new forms of testing. JEDC Report on Grant Mr. Holst stated that as of July 14, there are 178 applications and 105 awards. They continue to keep up with the pace of applications as they come in. The average grant award remains around $11 thousand. Mr. Mertz stated that based upon the number of applications and the average award amount, an estimation of the current requests from applicants for phase 1 of the program is $1.9 million. Mr. Holst confirmed that is close to accurate. Mr. Holst added that if phase 2 allows the calculation of short‐term loans into the equation, along with the additional two months of eligible utility expenses, the awards will increase, and could attract additional applicants to the program. It will be likely that the grant fund will max out to capacity. Mr. Holst does not anticipate that the recommended minimum for very small businesses will greatly affect the funds capacity. Mr. Mertz pointed out that their mid‐April collaboration with Mr. Calvin and Ms. Bell regarding the recommended funding level working with limited elements of data points may have projected fairly close to the amount allocated by the Assembly for both phases. By expanding the parameters of the program, the requests will exceed $12 million. It should not be a surprise that the program will be fully expended, and an argument could be made that additional funding is needed for grants. Mr. Holst stated that the program could use more marketing in the fishing community; they are working on a remedy for that. He added that the big question is how many more businesses will be attracted into the program with the changes. Ms. Martinson asked if it is possible that some businesses have chosen to wait on submitting an application for the CBJ Business Grant until they are able to submit for the State’s AK CARES Grant, since it could make them ineligible. She wondered if, once the issues with AK CARES are resolved and grants are released, the CBJ Business Grant would receive another large batch of applicants. Mr. Holst replied that he is unsure of how the resolution of the AK CARES Grant details will affect the number of new applicants, but there are measures in place with the CBJ Business Grant that ensures applicants who intend to apply for both are not put at a disadvantage for the State’s AK CARES Grant. He added that many applicants may be hesitant to apply because they do not have a business license. While the CBJ program does ask if they have a business license, it is not a requirement in order to receive a grant. This could also be a perceived barrier in the fishing community that they are working to address. The AK CARES Grant has clarified that in their program, a business license is not a requirement. JEDC is in the process of clarifying this with Mr. Palmer as well. Mr. Mertz stated that he spoke with Kevin McDougall, a fisherman and recently retired long‐time chair of the Northern Southeast Regional Aquaculture Association (NSRAA) Board, who communicated his opinion that the fishing community is largely unaware of the program. Mr. Mertz also contacted Ms. Katie Harms, Executive Director at DIPAC, who is working with the United Fishermen of Alaska to assist in marketing the CBJ Business Grant program to the fishing community. Bartlett Hospital Behavioral Health Data: COVID‐19 Impacts on Children Mr. Grigg directed the attention of the Task Force to a 2‐page report looking at the significant increase in Emergency Department visits amongst children under the age of 18. He compared monthly trends from July 2019 – March 2020 to April 2020 – June 2020, correlating the increase to around the time of Spring Break ending in March. In just a short period, the Emergency Department saw 10 more children in the post‐COVID‐19 three‐ month period than in the pre‐COVID‐19 nine‐month period, increasing the monthly average from five children to 16 children, three times the rate at which they are normally seen. While the increase is significant under the age of 18, the increase is even more alarming under the age of 13. Mr. Grigg reported that in the same comparison periods for Emergency Department visits, Bartlett Outpatient Psychiatric Services caseloads have seen an increase in new patients under the age of 18. More new patients were added in the three‐month period of April 2020 – June 2020, than were added in the nine‐month period of July 2019 – March 2020. The average monthly number of new children enrolled in outpatient services pre‐ COVID‐19 was 4.1, and has increased to 12.7 in this post‐COVID‐19 environment. Mr. Grigg stated that more than 50% of the children in the Behavioral Health system at BRH have never seen a psychiatrist or a therapist. The socio‐dynamics of the children are from all income brackets and race. BRH Behavioral Health has increased staffing, and continues to increase to meet the demand. Self‐reported factors include stress in the home due to parents who have lost a job, the stress of virtual school that did not go well, loss of social supports, loss of sports, and feelings of isolation. The Behavioral Health unit is also seeing substance use as a factor in some of these children. Mr. Grigg emphasized that the family unit is in crisis and parents are bringing children to the Emergency Department to see what can be done. They are hearing families consider whether a parent should quit their job or go to part‐time in order to homeschool their children full‐time, and try to absorb the financial impact. Mr. Grigg added that in this same three‐month period of April – June 2020, BRH Behavioral Health has seen 12 young adults raised in Juneau who left the State to attend college, and who arrived at the Emergency Department in crisis. Self‐reports included worry over losing athletic scholarships and uncertainty over the ability to handle distance school in the fall due to COVID‐19. Mr. Botelho asked if BRH Behavioral Health is seeing a difference in the manifestations of the youth client, as historically it has been drug or alcohol related. Mr. Grigg replied that they are seeing an intensity in depression and anxiety alongside of substance use. They are each side effects of the other. Substance use often leads to depression and anxiety, and depression and anxiety often lead to substance use. Mr. Botelho asked if what Juneau is experiencing mirrors what other communities are seeing, and if the Mental Health Trust is providing assistance to help deal with this wave of increased crises. Mr. Grigg replied that the Mental Health Trust is directly investing in communities, and BRH Behavioral Health is hearing of similar stories in other communities. He stated that the impacts of a crisis or trauma is often a delayed response in a population. While BRH Behavioral Health is experiencing impacts of COVID‐19 today, their larger concern is the number of people in crisis three months, six months, and nine months from now. Mr. Mertz asked if there is statistical data which gives an indication of every patient who presents at the hospital, how many more are suffering in similar ways who do not come for help. Mr. Grigg replied that national estimation is for every one patient who presents, there are three others who do not. Mr. Mertz asked about BRH’s billing resources: are they able to tap into COVID‐19 funding, and are there any negative financial impacts at BRH? Mr. Grigg replied that mental health services are difficult to attribute directly to the virus, but more to the side effects of the virus. Therefore, BRH Behavioral Health is not tapping into COVID‐19 assistance funds. However, they are in good shape due to reimbursements from Medicaid, Medicare, and private insurances, though there is a challenge to receive reimbursement at the cost of service, which often does not match up. BRH Behavioral Health is clear in their public relations that they have a sliding fee scale for families. Mr. Grigg stated the last thing he wants to see is a family deciding to forego seeing a psychiatrist because they feel they cannot afford it. BRH Behavioral Health has a program called Charity Care, which absorbs the costs that insurance does not cover for those in need. He added that when you have someone suffering from depression, a large bill will only make it worse, and that is something BRH avoids through this program. Mr. Koelsch asked if Mr. Grigg interacts with the school system through contact with the principals or counselors. Mr. Grigg stated that he meets with Superintendent Weiss quarterly to discuss specific schools that are hot spots for incidents or drugs. He added it is important for him to stay engaged with the school district, because 315 children in the Juneau School District, which represents almost 7% of the population, are engaged in BRH’s Outpatient Clinic. Mr. Koelsch stated that he is concerned about the impact of teacher’s decreased ability to identify children in crisis, due to the school district’s limited in‐person classroom setting this fall. He added that it would be much more difficult for teachers to identify and help children in need this year. Mr. Grigg agreed that this is concerning. He added that with the new school schedule this fall, the opportunity for a teacher to identify children in crisis will decrease by 60%. Ms. Martinson asked if Mr. Grigg has seen any economic policies that would be helpful in situations like what BRH Behavioral Health is experiencing. Mr. Grigg replied that he has never seen anything like this, and he believes the whole country is trying to answer this question among many others. He stated that he is happy to provide input and information as policy discussions unfold to shed light on impacts from the behavioral health world. Ms. Bell shared that, a few years ago, the Mental Health Trust funded a study that looks at the gaps in behavioral health services in Alaska by region. She stated she is happy to find this study and see if it can be helpful. Mr. Forst asked what sort of outreach is happening to engage children and families who may not know where to go for help in this area. Mr. Grigg replied that they are working on a public relations campaign to provide a joint message with their Juneau partners, which include SouthEast Alaska Regional Health Consortium (SEARHC), Juneau Youth Services (JYS), Juneau Alliance for Mental Health, Inc. (JAMHI), and Catholic Community Services (CCS). Mr. Grigg added that the biggest challenge of the public relations campaign is working to remove the stigma associated with reaching out for help. He added that he and the Medical Director for BRH Behavioral Health, Ms. Joanne Gartenberg, are on KINY every other Friday morning, speaking to the community. Mr. Forst asked Mr. Grigg for his personal opinion regarding the impact of distance school, or two days a week versus five days a week of in‐classroom learning. He asked if the risk of the virus outweighs the risk of all the other negatives we are seeing. Mr. Grigg replied that he is seeing different opinions on the topic. Some parents want a full‐time virtual option, and others want a full‐time in‐school option. As a parent of an eighth‐grader, he has concerns with virtual education as the teachers struggle to keep accountability. As he said prior, teachers are losing 60% of their opportunity to keep an eye on the children in their class and identify issues, both academically and emotionally, and work together to solve them. Public Comment Matrix Ms. MacVay shared that public comment to the Task Force has greatly reduced. One new comment was received that advocated for a food production grant for $238 thousand. She stated this is not a new idea, and includes elements such as increased freezing capacity. There has been much interest in the community for something like this. In the past, the Task Force has referred this to JEDC for follow‐up. Ms. Thomas suggested the Task Force take the next week to read all the public comments and re‐examine the smaller ideas that have not yet taken priority. Update on Active Legislation Business Stabilization Grant Phase 2 Mr. Mertz stated that he sent the recommended changes adopted by the Task Force at the July 9 meeting to Mayor Weldon and Mr. Palmer. He thanked Mayor Weldon for taking the lead on writing the Ordinance. The recommendations will go into the packet for the Assembly Committee of the Whole on July 20. If the Assembly moves the Ordinance out of Committee that night, the public hearing will be held on August 3 with an opportunity for Assembly adoption. Nonprofit Grant Program Ms. Thomas reported that the Nonprofit Grant program is being drafted for Ordinance, with most of the recommendations from the Task Force included. The Ordinance is scheduled to be discussed at the Assembly Committee of the Whole on July 20. Ms. Thomas said that on July 10, there was notification that the State of Alaska Department of Health and Social Services (DHSS) collaborated with Alaska Community Foundation to issue up to $35 million in CARES Act funding for social service nonprofits, with grant awards ranging from $25 thousand to $1 million through three rounds of funding. The DHSS press release states that “Grants will be prioritized based on the community impact and the organization’s ability to carry out public health projects and will not be limited based on an organization’s size, type of staff, or geographical location.” Ms. Skilbred shared that the program is similar to the AK CARES Grant fund, but only for nonprofits and faith‐ based organizations that provide critical services to Alaskans. She added that this program should not stifle progress to the CBJ Nonprofit Grant programs, because the CBJ program fills a gap that captures all nonprofits, and not just the ones doing social service work. Additionally, several small nonprofits are seeking funding in amounts that are less than $25 thousand. Ms. Skilbred has reached out to several non‐social service oriented nonprofits in Juneau to gauge interest in applying for the CBJ Nonprofit grant, and has received positive responses of intent amongst the arts community, sports community, and several organizations that engage children in extra‐curricular activities. Juneau ArtWorks Grant Mr. Mertz reported that Ms. DeCherney and Assembly Member Hale continue to work on the specifics of this program, and it is on the list of ordinance creations for Mr. Palmer. Once the Ordinance has been drafted, it will be introduced, discussed, and then set for public hearing. PPE Grant Ms. MacVay reported no new updates from last week. The PPE Grant proposal was discussed at the Assembly Finance Committee meeting on July 8. She has sent out an inquiry to discover its status. Infrastructure Bond Status Mr. Rogers shared that he met with Ms. Cynthia Weed, CBJ Bond Council at K&L Gates in Seattle, to discuss and draft an ordinance for consideration at the Assembly Committee of the Whole on July 20. The Ordinance is for one ballot measure, for $15 million, financed over 25 years. The Ordinance includes $5 million for school repairs, $5 million for park improvements, and $5 million for the extension of the West Douglas Road to water. Mr. Rogers has also contacted the City’s financial advisor to discuss how this affects the mill rate. He stated that the Assembly plans to discuss this in great length on July 20. Some Assembly Members will desire a discussion about the general economic value of an infrastructure bond and others will desire a discussion about the specific projects included in the bond. Mr. Koelsch asked Mr. Rogers to confirm that the $15 million bond package is indeed just one ballot item, which Mr. Rogers confirmed. Mr. Rogers added that the Assembly could choose to present the bond package as three separate ballot items, if that is their will. New Updates on Adopted ESTF Recommendations Ms. Thomas asked if there were any updates on the Rental Housing Assistance program. Ms. MacVay replied there were no updates. Strategic Initiative Updates Workforce Development Ms. Martinson shared that she spoke with Mr. Pete Traxler, Executive Dean for Career Education at the University of Alaska Southeast (UAS), about current work developments programs at the University, and ideas for others. The University currently has a nine‐credit Behavioral Health program that accommodates up to 30 students. They also have a one‐semester Cybersecurity program that accommodates up to 10 students, in partnership with Goldbelt. Additionally, UAS has degree programs in Nursing, EMT, Construction, and Maintenance that help to provide local businesses in Juneau with the workforce they need. Ms. Martinson stated that she asked Mr. Traxler what the University would need to provide more programs like this, if resources were not a barrier. She was told that an economic survey of the workforce climate would be instrumental in understanding the need so they could work to develop more programs. They often hear things and suspect that a CDL program is needed for tourism, and that a culinary program is needed for people working with the cruise lines, but they have no real data to justify the creation of a new program. Ms. Belton shared that Central Council of Tlingit & Haida Indian Tribes of Alaska (CCTHITA) has a CDL program, but it is in a transitional period. They have experienced issues identifying an instructor for the program. They are continuing recruiting and are hopeful to find one soon. Once they are able to hire an instructor, they intend to re‐open the program for students and expand into heavy equipment operation. She stated that CCTHITA has recently applied for a $150 thousand Economic Development CARES Act Assistance Grant, and perhaps Ms. Bell could assist in brainstorming ways they might help fund a feasibility study on this issue. Ms. Bell stated there are also training gaps and needs related to childcare. She is currently looking at recent surveys from Southeast Conference and JEDC to see what information she can glean from them. Ms. Martinson replied that Southeast Alaska Association for the Education of Young Children (SEA‐AEYC) has an 8‐week intensive to certify people to work at daycare facilities, but space is limited and expansion could be an option. Ms. Thomas suggested speaking with the unions in Juneau about their need for training. Education and Childcare Ms. Martinson had another meeting with Superintendent Weiss, Ms. Lyons, Mr. Holst, Assembly Member Jones, Mr. Botelho, and Mr. Koelsch. The intent of the meeting was to see how the Task Force could fill the gap and mitigate the impacts of the Juneau School District’s schedule. She shared that the School District recently adopted a mask mandate for everyone entering school premises. The School District is currently creating an inventory of their resources. She stated that RALLY could currently accommodate 70‐75 children, which equals the needs of teachers for their own children. The School District is looking at ways to expand RALLY. Current barriers include space, staffing, and funding. Ms. Martinson added there are conversations about expanding the Emergency Family Medical Leave Act (EFMLA) so parents can stay home with their children when they are not in school. She hopes the fact‐finding group can assist with developing a menu of options for families to choose from, with some options that would allow parents to go back to work full‐time. Ms. Martinson asked for the Task Force’s approval to begin an inventory of empty spaces in Juneau that may be used for childcare. Mr. Mertz stated that the school district seems intent on moving forward with their plan of partial in‐school learning and partial distance learning. He added there might still be ways to provide educational opportunities and oversight to children when they are not in school. For example, he asked Ms. Martinson’s opinion on using Centennial Hall or the libraries to provide more space for expanding the education coverage than the limited schedule provides. He added that daycare is great, but it is not educational and children of all ages need help staying on track academically. Ms. Martinson replied that Superintendent Weiss has ensured that special needs children receive priority for full‐time school. Her hope is to expand upon that. Ms. Martinson stated that as she understands it, in‐school instruction would focus on math, reading, and core subjects, while the at‐home distance curriculum will focus on art and physical education. She added that Mayor Botelho has some good ideas on educational care by looking at how substitute teachers, students in the Master Apprenticeship Program (MAP), and retired teachers may step in and help with tutoring and supervision. Mr. Mertz replied that we needed to protect the educational interests of all children, in addition to the high‐ needs children. Ms. Thomas reminded the Task Force to keep their scope in mind when discussing this topic and focus on the economic impacts of the situation. Ms. Bell stated that she would continue researching ways to help bridge this discussion and look into facilities that could help to augment what the school district is doing. ACTION ITEM: The Task Force approved Ms. Martinson’s request to begin an inventory of spaces in Juneau that can be used to compliment the school district’s plans. Homelessness Ms. Thomas shared that the Planning Commission approved the Conditional Use Permit for the Glory Hall’s new location on July 14. She added that the Assembly has approved the solicitation of a building the CBJ could purchase to be used as a warming shelter. Good of the Order Mr. Forst sees an opportunity for short‐term funding for a large marketing campaign that will inform the community of the counseling, and mental and behavioral health services, offered in the community for children and parents. Ms. Bell reminded the Task Force of the inter‐relation of topics. She added that nonprofits not only are employers, but also enrich our community. All the individual small pieces the Task Force is discussing are what makes Juneau our home. Mr. Koelsch shared that while he was walking around with his grandchildren the other day, he spoke to many of the business owners in town, gathering some anecdotal data about the CBJ Business Grant program. A main reason that businesses chose not to apply for the program was the proprietary information they needed to provide in the application process. Mr. Mertz directed the attention of the Task Force to the breaking news released earlier that day. The CDC has issued the No Sail Order to extend to September 30. He can easily see this being extended further, and it is starting to cause concern about the fate of the 2021 cruise season. Ms. Thomas stated that she spoke at the Rotary this morning at 7 a.m. and was asked two specific questions: 1. One question was about the testing capabilities in Juneau for Southeast residents. 2. The other question was about her ideas on the best way to spend the rest of the CARES funding. She replied that the Assembly is working on that question currently. Ms. Thomas added that childcare is still an incredibly important topic, as it is critical for keeping businesses operating. Adjournment At 4:35 p.m., the meeting was adjourned.

Agenda

Page 1 of 22 Economic Stabilization Task Force Appointed by the City & Borough of Juneau’s Mayor Meeting Agenda Thursday, July 16, 2020 3:00 p.m. Members of the public may listen in or watch by following one these options Assembly Charge Please click the link to join the meeting: https://juneau.zoom.us/j/93561569943, or call 1‐346‐248‐7799 or 1‐669‐900‐6833 or 1‐253‐215‐8782 or The purpose of the task force is to review the economic 1‐312‐626‐6799 or 1‐929‐436‐2866 or 1‐301‐715‐8592, and enter landscape and make Webinar ID: 935 6156 9943 recommendations to the Send comments to Economic‐Stabilization@juneau.org assembly. In particular, the task force should: Time Agenda Item Presenter 3:00 p.m. Call to Order Ms. Thomas 1. Examine federal and state 3:02 p.m. Approval of Minutes Open government financial assistance programs and 3:05 p.m. Bartlett Hospital Behavioral Health Mr. Grigg identify and prioritize any Data: COVID‐19 Impacts on Children “gaps” that exist. 3:15 p.m. Public Comment Matrix Ms. MacVay 2. Identify and promote 3:25 p.m. Update on Active Legislation strategies that enable  Business Stabilization Grants Mr. Mertz businesses to continue  JEDC Grant Report Mr. Holst operations safely such as  Nonprofit Grant Program Ms. Thomas curbside pick‐up, take‐away,  Juneau ArtWorks Grant Mr. Mertz delivery, and other innovative  PPE Grant Ms. MacVay services. Additionally, explore  Infrastructure Bond Status Mr. Botelho strategies that enable 4:00 p.m. New Updates on Adopted businesses and Juneau’s ESTF Recommendations Fact Finding Chairs economy to recover in the long 4:05 p.m. EOC Testing Status Update Mr. Barr term. 4:15 p.m. Strategic Initiative Updates 3. Act as Liaison with the  Workforce Development Ms. Bell Governor’s Alaska Economic  Education and Childcare Ms. Martinson Stabilization Team  Homelessness Ms. Thomas 4:25 p.m. Good of the Order 4:30 p.m. Adjournment Appointed Task Force Members Max Mertz, Co‐Chair • Linda Thomas, Co‐Chair • Theresa Belton • Bruce Botelho • Eric Forst Ken Koelsch • Lauren MacVay • Laura Martinson • Terra Peters Page 2 of 22 Economic Stabilization Task Force Appointed by the City & Borough of Juneau’s Mayor DRAFT Meeting Minutes from July 9, 2020 Call to Order The Economic Stabilization Task Force meeting was called to order at 3:02 p.m. by Mr. Mertz. Task Force Members Present: Max Mertz, Linda Thomas, Susan Bell, Theresa Belton, Bruce Botelho, Eric Forst, Ken Koelsch, Lauren MacVay, Laura Martinson, and Terra Peters Task Force Members Absent: None Staff Present: CDD Administrative Officer, Brenwynne Grigg; and CBJ Finance Director, Jeff Rogers CBJ Assembly Members Present: Mayor Beth Weldon, Alicia Hughes‐Skandijs, and Loren Jones Special Guest Speakers: Executive Director of Juneau Economic Development Council (JEDC), Brian Holst; Approval of Agenda No changes to the agenda. Approval of Minutes MOTION: by Ms. Thomas to adopt the Economic Stabilization Task Force minutes from the June 25 and June 26 meetings. Mr. Botelho seconded the motion. Hearing no objections, the motion was approved. Update on Adopted Programs Business Stabilization Grant Phase 1 Progress Report Mr. Holst reported that since the June 7 report, the Business Stabilization Grant program has received an additional 10 applications, and JEDC has processed an additional 11 or 12 approvals. The process is moving smoothly and quickly, but they are finding the Grant Program is consuming more staff time than administration of the CBJ Business Loan Program. Staff spends an average of 3 hours per grant application administrating the program. The relative size of awards is smaller than expected relative to the needs and resources available. Many businesses with a focus in tourism are applying. Under‐represented businesses include those from the fishing community, and very small operations, such as artisans. Mr. Holst has some ideas on potential remedies Page 3 of 22 for this in Phases 2 and 3 of the Grant Program. He applauded the CBJ for its timeliness in providing data and sales tax information needed to process the grants. Mr. Mertz asked Mr. Holst to remark on areas for improvement in Phases 2 and 3 of the Business Stabilization Grants. 1. Mr. Holst remarked that many businesses were just shy of showing a financial hardship of a 20% decline in revenue. He suggested that if the benchmark were a 10% decline, the program would see more applicants. He explained some difficulties in demonstrating this metric due to a short window of months for pulling data. 2. Utility expense reporting is as streamlined as possible, but to come up with a value for reimbursement, businesses must share monthly payments and this takes effort to accurately list. JEDC is only asking for utility receipts if the amounts seem outside normal averages. This level of data analysis is time consuming; Mr. Holst suggested applying a modest utility stipend across the board to simplify the process, based on the data they are collecting. 3. The ordinance defines long‐term debt as 12 months or more. JEDC is seeing a lot of business debt related to COVID‐19 that is not being captured because it does not meet the 12‐month criteria. Often, the more recent debt is credit card debt or inventory loans. To meet the spirit of the program, Mr. Holst recommends correcting this to better address cash flow needs of businesses. Currently, if a loan payment has been deferred, JEDC does not consider that debt in the equation. However, the debt will come due eventually and perhaps it should be considered. 4. Mr. Holst also recommended an accommodation for very small businesses that is a more simple and streamlined process. Mr. Forst addressed community feedback stating the grant is difficult and cumbersome to navigate. He reported the Ketchikan Business Grant Program has a simple 2‐page application that only requests sales tax returns. Ms. Martinson asked about the number of businesses still awaiting funding and the average length of time for processing applications. She reported community feedback regarding hesitancy to share so much proprietary information in the application. Mr. Holst replied there are 90 grants approved as of today, and most people are receiving funds in about a week. Some applicants do not fit well in the parameters of the system, which makes for additional work that can lengthen timelines. He assured the Task Force that a very small group of people is reviewing the grant information and JEDC uses a software that is secure, but if anyone is concerned they are welcome to contact him directly. Mr. Mertz added there is strong language in Ordinance 2019‐06(AC)(b)(am) around confidentiality. Page 3 of 4 Ord. 2019‐06(AC)(b)(am)(d) Confidentiality. Except as provided in this ordinance, all application material submitted for a Business Sustainability Grant and all information contained therein (Grant Data) shall be kept confidential except for inspection by: Page 4 of 22 (1)Employees and agents of the City and Borough, including the Grant Administrator, whose job responsibilities are directly related to such applications and information; (2)The business owner, managing member, or equivalent person and supplying such application and information; and (3)Court order. However, nothing in this ordinance shall be construed to provide confidentiality to the name of the applicant, address of the applicant, and the amount of grant award, if any. The Grant Administrator must hold this Grant Data in strict confidence and not disclose, publish, or otherwise reveal the Grant Data to any other person or entity unless expressly authorized by the CBJ in writing. The Grant Administrator must use all reasonable means to safeguard the Grant Data at its own expense. The Grant Administrator is prohibited from making copies or otherwise modifying the Grant Data without express written permission of the CBJ. Upon completion of Phase 1, the Grant Administrator shall transfer all Grant Data to the CBJ Finance Director. Upon confirmation that the CBJ received the Grant Data, the Grant Administrator shall destroy all copies of the Grant Data. If the Grant Administrator becomes aware of any possible unauthorized disclosure or use of the data, the Grant Administrator shall promptly advise the CBJ and take all necessary actions to enjoin the dissemination of the data. Ms. Thomas asked if there are larger businesses demonstrating a need greater than the maximum allowance of $33 thousand. Mr. Holst replied that 10% of grant applicants are at the maximum award amount and a few exceeded that maximum. The Task Force discussed the racial demographics of business owners in Juneau, and whether the racial demographics of program applicants align. They concluded that they were unsure whether the dataset for Juneau is available, but would look for it to draw accurate comparisons. Conservation Corps Program Mr. Botelho shared a photo of a crew from the Conservation Corps Program training and working in the community. He reported that work has begun on Emerson Spur Trail with improvements to the existing mountain bike trail, and expansion of a lower mountain bike trail, which began on July 2. The program was successful in hiring people displaced by the COVID‐19 situation: for example, a boat captain, hiking guide, kayak guide, helicopter pilot, deckhands, tour bus driver, and heavy machinery mechanics for motor coaches are among some of those employed. Rental Housing Assistance Ms. MacVay shared that Alaska Housing Development Corporation (AHDC) reported approximately $180 thousand left in the Rental Housing Assistance fund at the end of the quarter. At the July 6 Assembly meeting, the Assembly moved to reallocate the remaining funds to extend the program through the end of the year. AHDC expects the demand to increase at the end of July, when other benefits begin to expire. Page 5 of 22 Update on Active Legislation Nonprofit Grant Ms. Thomas reported that Mayor Beth Weldon and City Attorney Rob Palmer worked on drafting an ordinance for the Nonprofit Grant program, and shared that draft with the Assembly Finance Committee at their July 8 meeting. The Nonprofit Grant program will have a defined period for application, and if the application requests exceed the allocated funding, awards will be distributed on a pro rata basis. The Assembly questioned language regarding the requirement that the nonprofit provide direct services in Juneau; there may be more discussion on this. The largest suggested change was to decrease the minimum grant award to $2,500, if a nonprofit wants to submit minimal documentation. Mr. Mertz reported that the Assembly schedule was created for this legislation this morning during a meeting with Mayor Weldon, Mr. Palmer, and Mr. Watt. The Nonprofit Grant will be introduced at the July 13 Assembly Meeting, and discussed further at the July 20 Committee of the Whole. The public hearing will be on August 3. Ms. Thomas and Mr. Mertz expressed appreciation for Ms. Amy Skilbred’s work invested in this effort. Juneau ArtWorks Grant Mr. Mertz shared the Assembly Finance Committee discussed the Juneau ArtWorks Grant program at their July 8 meeting, and Ms. Hale will work with Mr. Palmer to create an ordinance for Assembly introduction on July 13. This will follow a similar process as the Nonprofit Grant Program. Business Stabilization Grant Phases 2 and 3 Mr. Mertz directed the Task Force to page 19 of their packet to discuss changes to the Business Stabilization Grant Phases 2 and 3. Mr. Mertz and Ms. Bell are in agreement with the memo submitted by JEDC on changes to the program, and a memo by Mr. Mertz summarizes the major changes. Changes recommended by Mr. Mertz and Ms. Bell to the Task Force are: 1. Recommend a simplified grant option of a maximum of $5 thousand, based off of 10% of their calculated 2019 sales tax reports. For example, a small business with $25 thousand in gross sales tax might qualify for a $2.5 thousand grant. This recommendation is geared toward very small businesses, because the amount of required paperwork compared to the size of eligible funding is not always cost effective, and some may not have the resources or accounting records to provide the required information. Small businesses could self‐assert the need and JEDC could verify if needed. 2. Extend the eligible cost period through October 31. Increase the eligibility period from 5 months to 7 months. This will increase award amounts. 3. Allow businesses to include short‐term debt as well as long‐term debt when listing. This would include credit cards debt, lines of credit, and inventory financing. Debt listed is not to exceed $10 thousand or 20% of balances. 4. Allow businesses to include inventory as eligible cost, along with utilities, in preparation for the summer season. 5. Combine phases 2 and 3 to form only a phase 2. Page 6 of 22 6. Grant the City Manager the option of prorating available grant funds in phase 2 based on the demand, similar to the approach of the Nonprofit Grant Program. 7. Change the definition of long‐term debt. 8. Establish a minimum grant amount of $500, to create a floor and minimum award amount for utilities. Businesses would be able to opt‐in to this if they do not want to provide the data to the exact penny. Ms. Martinson asked if this is similar to the Paycheck Protection Program (PPP), where if someone receives an award at the phase 1 level and applies for phase 2, they would resubmit everything and be awarded the difference. Mr. Mertz replied that those details have not yet been worked out. The maximum funding amount continues to be $99 thousand. Mr. Forst asked that messaging be considered when releasing this program. There is already confusion between various programs, and this needs clear messaging to avoid additional confusion. Ms. MacVay asked Mr. Mertz to expound upon the pro rata recommendation. Mr. Mertz explained that they are recommending the ordinance reserve the right for CBJ to prorate the awards, to protect businesses who may be late to the application period. The intent is to ensure everyone has an opportunity to receive funding. A possible scenario is as follows: they could set the application period for one month, JEDC would work though the applications and establish eligibility, then the Assembly could determine if award amounts are prorated or not. Ms. Thomas asked if businesses could apply at the phase 2 level and qualify for the $99 thousand maximum amount of funding if they did not apply at the phase 1 level. Mr. Mertz replied that they could. Ms. Thomas suggested that a business should not need to submit additional paperwork if it already applied at the phase 1 level to reduce difficulty of the application process. Ms. Thomas asked that they consider including a question regarding whether a business intends to still be in business in 2021. Mr. Mertz replied that he will discuss that with Mr. Palmer. Ms. Bell stated that, even if a business is unable to guarantee they will be in business in 2021, the grant funding is provided to pay utilities and rent, so there is a domino effect with this grant money flowing through to other Juneau businesses as well. Ms. Bell expressed support for a simplified process for small businesses, and the expansion of including short‐ term debt as an eligible expense. Ms. Martinson thought the idea of the grant awards naturally flowing through the Juneau community was interesting, but asked if there was a way to require any business that dissolves to show the City they spent the funds in the appropriate manner. Mr. Mertz replied that this was a good thought, but the time and energy needed to collect this information would be quite extensive. He will present this idea to Mr. Palmer to see if there are ways to address this. Page 7 of 22 MOTION: by Ms. Bell to recommend changes to phase 2 and 3 as presented by Mr. Mertz. The motion was seconded by Mr. Botelho. Hearing no objections, the motion passed. PPE Grant Ms. MacVay reported that she and Ms. Belton met with Assembly Member Carole Triem about the PPE Grant. Their meeting resulted in forwarding the parameters of the grant to Mr. Palmer for the creation of an ordinance. Ms. Triem will be working with Mr. Palmer on any modifications to the ordinance. The details of the program are: 1. Maximum grant amount of $5 thousand. 2. Maximum reimbursement amount of 75% of PPE purchases. Receipts are required for anything over $200. 3. Applicants must have a physical presence in Juneau. 4. This is a public oriented program, not just limited to one type of business. 5. Examples of eligible PPE expenses may include physical improvements to the space to promote safety, cleaning products, and software equipment or upgrades needed. Mr. Mertz shared that the Assembly Finance Committee discussed the PPE Grant Program at their July 8 meeting and moved it towards introduction. Ms. MacVay stated she would like to release a list of reliable PPE providers or places people can go for assistance with placing orders. ACTION ITEM: Ms. MacVay and Ms. Belton will reach out to local stores and learn what has worked well for them in order to develop some informational material for when the program is executed. Infrastructure Bond Proposal Mr. Botelho shared that there was robust discussion at the Assembly Finance Committee meeting regarding using bond indebtedness to stimulate the economy. Mr. Rogers unveiled a useful tool for calculating bond debt capacity at any given mill rate. This resulted in the Assembly adopting a motion from Mayor Weldon, which incorporated Manager Watt’s recommendation, to draft a bond ordinance for the fall voter’s ballot in the amount of $15 million, targeting school repairs, park improvements, and extension of the West Douglas Pioneer Road to water. Generally, there was enthusiasm for undertaking a bond package. Mr. Edwardson expressed some skepticism about whether infrastructure projects truly stimulate the economy. Mr. Botelho also reported an interesting Assembly byproduct discussion regarding refinancing its current school bond debt to lower the impact of the State’s failure to reimburse its share of that debt. This topic will be discussed again in more detail at the July 20 Assembly Committee of the Whole. Page 8 of 22 Mr. Koelsch stated that he was under the impression there was not time for this to be on the fall voters ballot. He said that, though school improvements are needed, he understood the West Juneau Pioneer Road is still in the negotiation phase, and parks are not needed if they take money away from the local economy through increased taxes. He stated there are already large expenses associated with living in Juneau and property taxes have not been lowered. Mr. Forst asked if the Assembly had discussed separating the three proposals to allow voting on individual projects. Mr. Botelho replied that the motion passed at the Assembly level had suggested a bundled effort. There were concerns expressed about the package, and the Assembly is expected to discuss it further at the July 20 Assembly Committee of the Whole. Mr. Mertz asked Mr. Koelsch if he would be support a $5 million bond package for school improvements. Mr. Koelsch replied that he would like to know where the $5 million amount came from, and why the City is not using the $3 million set aside from sales tax for school repairs and maintenance. He would like additional information regarding the details of the projects. Ms. Bell stated that she also felt the conversation about infrastructure projects has very quickly become larger than the Task Force’s recommendation. Strategic Initiatives Action Items Homelessness Ms. Thomas reported that the Assembly is still discussing the Task Force’s recommendation to reserve $3 million in CARES Act money for direct services by nonprofits of a social service nature. This is intended to help with some of the homelessness issues. At the July 8 Assembly Finance Committee, they asked the City Manager to solicit the community for a building the City could buy to serve as a warming shelter. The Homelessness Fact Finding Group will continue to research how the Task Force can support what the City and others are already doing. Education and Childcare Ms. Martinson met with Mr. Koelsch, Mr. Botelho, Mayor Weldon, Superintendent Weiss, Assembly Member Jones, Ms. Lyons, and Mr. Holst to discuss the childcare need that has been created by the new school district schedule. They have another meeting scheduled for July 14. Currently, they are awaiting survey results to see what parents’ needs are in order to return to work while maintaining some type of structure for their children. There are many big questions regarding space, staff, and funding, with not a lot of time before school starts. Mr. Koelsch shared that he has spoken with several families, and he wants to ensure any assistance programs are based on the needs of children and not finances. Ms. Martinson added there is currently no State mandate for school districts in Alaska. The current schedule that has been released was the decision of the Juneau School District. Page 9 of 22 Mr. Forst stated the school district’s schedule is confusing. He expressed concern that a 14‐year‐old student will only be in school 2 days a week, and that in some views, despite the low rate of spread and minimal risk to children, the damage to education is outweighed by the risk of them being in school full time. He said that this is a large roadblock to stabilizing the economy. He also expressed concern for the unsupervised tweens and teens during the school day while parents are working. Ms. Martinson stated that the American Pediatric Association has released a statement that the risks associated with children not being in school is greater than the risks associated with them being in school. She added that the school district is receiving feedback from some teachers that they do not feel safe in the classroom. She said we have to consider the teachers’ needs also, what they are willing to do, and where the Task Force can help make it safer. Ms. Peters asked if the school district has discussed hiring extra full‐time substitute teachers so the children can stay in one group all day long without mixing. Ms. Martinson replied that the fact‐finding group has discussed this idea, so that children are not just in a daycare setting but also receive a level of supervision conducive to completing their independent classwork. Mr. Botelho stated that the Task Force is not a substitute for the School District and should not second‐guess how they intend to manage. However, the question with which the Task Force can assist is how to help provide school‐age children supervision during the day when they are not in school, in order to free the parents to re‐ engage in the economy. The role of the Task Force is to compliment the strategy the school board puts into place. Ms. Martinson said that from an economic standpoint, employers would be faced with a large dilemma if there were no good solutions for parents. Increased requests for Emergency Family Medical Leave Act (EFMLA) and increased unemployment is the solutions many parents will turn to, which will negatively affect our economy. Mr. Mertz agreed that there is a role for the Task Force to come up with solutions to mitigate the impact on families. Workforce Development Ms. Bell stated that their fact‐finding group is tracking the status of the University of Alaska Southeast. They are also looking at current training and resources in Juneau, along with recent work and planning efforts on the topic by JEDC and Southeast Conference. Their action strategy is to gather information that will allow them to prioritize funding and effort. Public Comment Comment Matrix Ms. MacVay supplied an update in the Task Force packet on public comments received. Page 10 of 22 LifeMed Funding Request Mr. Mertz shared that LifeMed, a provider of flight medivac services in Southeast Alaska, has approached the City with a funding request. City Manager Watt asked the Task Force to conduct some research on their request. He stated that after a conversation with the CEO of LifeMed earlier that morning, they discovered that because they are a limited liability company and owned by Yukon‐Kuskokwim Health Corporation, they qualified for a PPP loan between $2 and $5 million. Mr. Mertz recommended to the Task Force that, based on their eligibility for substantial funding elsewhere, the City should not move forward with a funding request to the Assembly for LifeMed. Mr. Botelho asked about the business structure of the third medivac company serving Southeast Alaska, Guardian. Mr. Mertz replied that Guardian is a for‐profit entity, which is eligible for other funding, similar to LifeMed. Ms. Thomas asked if they have a base in Juneau and may qualify for the Business Stabilization Grant program. Mr. Mertz replied that they are aware of that program. Good of the Order Mr. Mertz directed the attention of the Task Force to a fact‐finding item presented by Ms. Grigg displaying data acquired through the Chief Behavioral Health Officer at Bartlett Regional Hospital, Bradley Grigg. The data displays indicators of the stressors that children are suffering due to the COVID‐19 environment that are being evidenced in Psychiatric Emergency Services. The second bullet on the memo is particularly telling, where Mr. Grigg states that “stressors communicated by youth included isolation from their social support networks, lack of sports, and struggles with school during the last quarter of the 2019 – 2020 academic year.” Ms. Grigg stated that she had an interest in whether Bartlett Behavioral Health was seeing a change in dynamics amongst the children they serve. The data reflected in the packet only captures a portion of the picture in Juneau. The data is not reflective of what SEARHC, Juneau Youth Services, or other providers in Juneau may be seeing. Ms. Grigg drew their attention to the second data set, which indicated the children experiencing the most negative impacts of the COVID‐19 environment are 13 and under. The number of children visiting the emergency room for mental health reasons in that age category has sharply increased, and could be seen as the beginning as a disturbing trend. Ms. Grigg stated that these numbers do not take into account the children that were doing well in February and may be experiencing situational depression today, but only the ones with severe enough symptoms to be present in the Emergency Department’s data. She stated that her intent with bringing this information before the Task Force was to inform the fact‐finding group as they continue to work on childcare and education, and to encourage them to keep the mental health and emotional well‐being of Juneau’s children in mind as well. Mr. Botelho asked if a representative from Bartlett Regional Hospital could speak to this issue for a few minutes at the next Task Force meeting. Ms. Thomas recommended keeping testing as a critical topic of the Task Force with further discussion at their next meeting, as it is important for the rebound of the economy. She will invite Mr. Barr to give an update. Page 11 of 22 Ms. Thomas also asked the Task Force to keep in mind independent contractors and longshoremen, as this may be a gap area in terms of assistance. Further, Ms. Thomas asked for a communications update at the next meeting that examines messaging by different sources of media. Ms. Martinson suggested the Task Force revisit the recommendations made by Ms. Peters in her report when assessing the business climate in Juneau, to see where the Task Force may help. Mr. Koelsch stated that, if the Task Force is to continue meeting on a weekly basis, it would be helpful to receive the agenda and reading materials a day prior to the meeting, giving them more time for reading and research. Ms. MacVay suggested going back through the public comments received to review the ones that were narrower in focus and to look for opportunities for positive impact. Mr. Force stated a gap area for contract musicians. They do not qualify for unemployment and it is very difficult to get assistance for this group of people. Ms. Thomas stated the current pace of weekly meetings has been necessary and will continue to be for a little while longer, but perhaps not for much longer. Adjournment At 5:13 p.m., the meeting was adjourned. Page 12 of 22 3260 Hospital Drive, Juneau, Alaska 99801 907.796.8900 www.bartletthospital.org Impacts of COVID‐19 and the Related Shutdown on Children’s Mental and Behavioral Health Children's Psychiatric Emergency Department Non‐Unique Visits 8% Post Shutdown 7% Post Shutdown 6% 5% 4% Pre‐ Shutdown 3% 2% Pre‐ Shutdown 1% 0% Age 14 ‐ 17 Age 13 Under July 2019 ‐ March 2020 April 2020 ‐ June 2020 July 2019 – March 2020 Number Percentages Monthly Average 18 and Above 911 96% 101 14 – 17 33 3% 4 13 and Under 6 1% 1 April 2020 – June 2020 Number Percentages Monthly Average 18 and Above 315 87% 105 14 – 17 27 7% 9 13 and Under 22 6% 7  Nearly 50% of the children and adult patients assessed during the April 2020 – June 2020 period expressed this was their first time experiencing a Behavioral Health Crisis. Patients communicated a sharp increase in depression and anxiety due to stressors around their employment, housing, and family stress, due to impacts of COVID‐19 on their lives.  Stressors communicated by youth included isolation from their social support networks, lack of sports, and struggles with school during the last quarter of the 2019 – 2020 academic year. Bartlett Regional Hospital — A City and Borough of Juneau Enterprise Fund Page 13 of 22 Monthly Average of New Unique Patients Bartlett Outpatient Psychiatric Services Caseload 14.0 Post Shutdown 12.0 Post 10.0 Shutdown 8.0 Pre‐ Shutdown 6.0 Pre‐ Shutdown 4.0 2.0 0.0 Adults Children July 2019 ‐ March 2020 April 2020 ‐ June 2020 July 2019 – March 2020 Number of New Patients Monthly Average Adults 18 and Above 56 6.2 Children 17 and Under 37 4.1 April 2020 – June 2020 Number of New Patients Monthly Average Adults 18 and Above 28 9.3 Children 17 and Under 38 12.7  During the July 2019 – March 2020 period, Bartlett Outpatient Psychiatric Services evidenced an average of 4 new child intakes per month (aged 17 and under).  During the April 2020 – June 2020 period, Bartlett Outpatient Psychiatric Services evidenced an average of nearly 13 new child intakes per month (aged 17 and under).  Stressors communicated by youth included isolation from their social support networks, lack of sports, and struggles with school during the last quarter of the 2019 – 2020 academic year. Data represents patients seen in the Bartlett Regional Hospital’s Emergency Department and Bartlett Outpatient Psychiatric Services, and is not inclusive of other mental and behavioral health providers in Juneau. Data sourced from Bartlett Behavioral Health. Page 14 of 22 ESTF Public Comment Summary July 15th, 2020 Letters Received since June 25th Food Production letter proposes a $238,000 grant idea. All Comments: 2020 School Start Family Impact Survey https://docs.google.com/forms/d/e/1FAIpQLSciCTy134LTjUzASGj84c... Page 15 of 22 7/15/2020, 12:12 PM 2020 School Start Family Impact Survey https://docs.google.com/forms/d/e/1FAIpQLSciCTy134LTjUzASGj84c... Page 16 of 22 7/15/2020, 12:12 PM 2020 School Start Family Impact Survey https://docs.google.com/forms/d/e/1FAIpQLSciCTy134LTjUzASGj84c... Page 17 of 22 7/15/2020, 12:12 PM 2020 School Start Family Impact Survey https://docs.google.com/forms/d/e/1FAIpQLSciCTy134LTjUzASGj84c... Page 18 of 22 7/15/2020, 12:12 PM 2020 School Start Family Impact Survey https://docs.google.com/forms/d/e/1FAIpQLSciCTy134LTjUzASGj84c... Page 19 of 22 7/15/2020, 12:12 PM 2020 School Start Family Impact Survey https://docs.google.com/forms/d/e/1FAIpQLSciCTy134LTjUzASGj84c... Page 20 of 22 7/15/2020, 12:12 PM 2020 School Start Family Impact Survey https://docs.google.com/forms/d/e/1FAIpQLSciCTy134LTjUzASGj84c... Page 21 of 22 7/15/2020, 12:12 PM Page 22 of 22 Brenwynne Grigg From: Day, Kirby (HAP) Sent: Thursday, July 16, 2020 1:14 PM To: Max Mertz; Linda Thomas; Economic Stabilization Subject: rolling no sail orders EXTERNAL E-MAIL: BE CAUTIOUS WHEN OPENING FILES OR FOLLOWING LINKS There will be no cruises until late September, CDC says From CNN's Jacqueline Howard The US Centers for Disease Control and Prevention has extended its "No Sail Order and Suspension of Further Embarkation" for cruise ships until September 30, according to the agency's website. The website was updated with the extension on Thursday. The order remains in effect until September 30, or until the expiration of the US Department of Health and Human Services' declaration that Covid-19 constitutes a public health emergency, or the director of the CDC rescinds or modifies the order. In March, the CDC announced on its website, "The CDC Director has reason to believe that cruise ship travel may continue to introduce, transmit, or spread COVID-19. As such, the CDC Director issued a No Sail Order for cruise ships." The CDC previously extended its original order until July 24 before now extending it again. S. Kirby Day, III PFSO Franklin Dock, Juneau Alaska Government and Community Relations Holland America Group - Princess Cruises, Holland America Line & Seabourn 704 South Franklin Street | Juneau, AK 99801 +1-907-364-7250 office | +1-907-723-2491 mobile kday@HAgroup.com The information contained in this email and any attachment may be confidential and/or legally privileged and has been sent for the sole use of the intended recipient. If you are not an intended recipient, you are not authorized to review, use, disclose or copy any of its contents. If you have received this email in error please reply to the sender and destroy all copies of the message. Thank you. To the extent that the matters contained in this email relate to services being provided by Princess Cruises and/or Holland America Line (together "HA Group") to Carnival Australia/P&O Cruises Australia, HA Group is providing these services under the terms of a Services Agreement between HA Group and Carnival Australia. 1