Budget and Finance Commitee
Regular MeetingLos Angeles, CA · April 11, 2022
Minutes
JOURNAL – BUDGET AND FINANCE COMMITTEE
Monday, April 11, 2022
ROOM 1010, CITY HALL - 2:00 PM
200 NORTH SPRING STREET, LOS ANGELES, CA 90012
MEMBERS: COUNCILMEMBER PAUL KREKORIAN, CHAIR
COUNCILMEMBER BOB BLUMENFIELD
COUNCILMEMBER KEVIN DE LEÓN
COUNCILMEMBER MONICA RODRIGUEZ
COUNCILMEMBER CURREN D. PRICE, JR.
(Andrew Suh - Legislative Assistant - (213) 978-1072 or andrew.suh@lacity.org)
Pursuant to Assembly Bill 361, and due to concerns over COVID-19, this Los Angeles City Council committee meeting
will take all public comment by teleconference.
The audio for this meeting is broadcast live on the internet at https://clerk.lacity.org/calendar. The live audio can also be
heard at: (213) 621-CITY (Metro), (818) 904-9450 (Valley), (310) 471-CITY (Westside) and (310) 547-CITY (San Pedro
Area).
Members of the public who would like to offer public comment on the items listed on the agenda should call 1 669 254
5252 and use Meeting ID No. 160 655 3266 and then press #. Press # again when prompted for participant ID. Once
admitted into the meeting, press *9 to request to speak.
Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans
with Disabilities Act can be made by contacting the City Clerk's Office at (213) 978-1133. For Telecommunication Relay
Services for the hearing impaired, please see the information located at the end of this agenda.
Submit written comment at LACouncilComment.com
Click here for agenda packets
Note: For information regarding the Committee and its operations, please contact the Committee Legislative Assistant
at the phone number and/or email address listed above. The Legislative Assistant may answer questions and provide
materials and notice of matters scheduled before the City Council. Sign Language Interpreters, Communication Access
Real-Time Transcription (CART), Assistive Listening Devices, or other auxiliary aids and/or services may be provided
upon request. To ensure availability, you are advised to make your request at least 72 hours prior to the meeting/event
you wish to attend. Due to difficulties in securing Sign Language Interpreters, five or more business days notice is strongly
recommended. For additional information, please contact the Legislative Assistant listed above.
Notice to Paid Representatives: If you are compensated to monitor, attend, or speak at this meeting, City law may require
you to register as a lobbyist and report your activity. See Los Angeles Municipal Code 48.01 et seq. More information
is available at ethics.lacity.org/lobbying. For assistance, please contact the Ethics Commission at (213) 978-1960 or
ethics.commission@lacity.org.
MULTIPLE AGENDA ITEM COMMENT
GENERAL PUBLIC COMMENT
ITEM(S)
(1) 22-0218
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled Perry Lawrence and Kathy Lawrence v. City of Los Angeles,
et al., Los Angeles Superior Court Case No. 18STCV07864. (This matter
arises out of a multi-vehicle versus pedestrian traffic accident resulting
from a dangerous condition of public property located on Foothill Boulevard
at its intersection with Saluda Avenue in the City of Los Angeles.)
(2) 22-0220
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled Steven Ray Hill, ll v. City of Los Angeles, et al., Los Angeles
Superior Court Case No. 20STCV12893. (This matter arises from a vehicle
accident that occurred on July 30, 2019 at 4454 Pico Boulevard in the City
of Los Angeles.)
(3) 22-0222
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled Hugo Martinez v. City of Los Angeles, et al., Los Angeles
Superior Court Case No. 19STCV08862. (This matter arises from an
incident that occurred on September 23, 2018, involving the Los Angeles
Fire Department.)
(4) 22-0223
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled Viancy J. Amaya Munoz v. City of Los Angeles, Los Angeles
Superior Court Case No. BC708584. (This matter arises from an
employment-related matter.)
(5) 22-0286
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled Joan Morris v. City of Los Angeles, et al., Los Angeles
Superior Court Case No. 19STCV46012. (This matter arises from an
automobile accident that ocurred on January 31, 2019 on Schrader
Boulevard near its intersection with Sunset Bouelvard, in Los Angeles,
California.)
(6) 22-0285
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled Gregory Randall v. City of Los Angeles, Los Angeles Superior
Court Case No. BC716749. (This matter arises from a complaint of failure
to reasonably accommodate, failure to engage in the interactive process
and failure to prevent harassment, discrimination and retaliation in violation
of the California Fair Employment & Housing Act (FEHA) against the City.)
(7) 22-0327
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled William Cooper v. City of Los Angeles, Los Angeles Superior
Court Case No. 20STCV23455. (This matter arises from an incident
involving alleged violations of the Fair Employment and Housing Act.)
(8) 22-0328
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled Wayne William Wright v. Charles Beck, et al., United District
Court Case No. 2:15-cv-05805-DSF (ASx). (This case concerns the
alleged wrongful destruction of property that was seized pursuant to
warrants issued in 2004 and destroyed by the Los Angeles Police
Department in 2014.)
(9) 22-0361
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled Christopher Jackson v. Officer Forman, et al., United States
District Court Case No. 2:19-cv-02443 DMG (AGRx). (This matter arises
from an incident involving members of the Los Angeles Police Department
on May 27, 2018, in Los Angeles, California.)
(10) 22-0359
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled David Bond v. City of Los Angeles, United States District
Court Case Nos. 21-CV-01327 RGK (JEMx) and 22-CV-00098 RGK
(JEMx). (This matter arises from an incident involving members of the Los
Angeles Police Department on May 29, 2020, in Los Angeles, California.)
(11) 21-1335
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled Ken Babalyan, et al. v. City of Los Angeles, et al., Los Angeles
Superior Court Case No. BC666678. (This matter involves a dangerous
condition of public property arising out of a multi-vehicle traffic accident
which occured on Sunset Boulevard at its intersection with Chautauqua
Boulevard in the City of Los Angeles.)
(12) 13-0600-S133
City Attorney report and Ordinance relative to repealing Los Angeles
Administrative Code sections and uncodified ordinances to close dormant
city funds with zero balances.
Fiscal Impact Statement: No
Community Impact Statement: None submitted
APPROVED City Attorney report and Ordinance dated March 18, 2022 – (4) Yes;
Absent: De Leon
(13) 21-0874-S1
City Administrative Officer (CAO) reports relative to the COVID-19
Emergency Response Account – General City Purposes Fund Status
Reports for February 1, 2022 through March 31, 2022.
Fiscal Impact Statement: No
Community Impact Statement: None submitted
NOTED and FILED City Administrative Officer reports dated February 18, 2022,
March 8, 2022, March 17, 2022, and April 1, 2022 – (4) Yes; Absent: De Leon
(14) 21-1028-S3
CAO report relative to the Fourth Construction Projects Report (CPR) for
Fiscal Year 2021-22. (This item was also heard by the Information,
Technology, and General Services Committee on April 7, 2022)
Fiscal Impact Statement: Yes
Financial Policies Statement: Yes
Debt Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED City Administrative Officer report dated March 30, 2022 – (4) Yes;
Absent: De Leon
(15) 21-0520
CAO and Chief Legislative Analyst joint report relative to the California
Comeback Plan.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
NOTED and FILED joint City Administrative Officer and Chief Legislative Analyst
report dated March 17, 2022 – (4) Yes; Absent: De Leon
(16) 22-0201
Zoo Department report relative to the appropriation of funds from the Fiscal
Year 2021-22 Unappropriated Balance for the Zoo WiFi and Data Network
Expansion Project. (This item was heard by the Arts, Parks, Health,
Education, and Neighborhoods Committee on March 22, 2022)
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
CONCURRED with the March 22, 2022 action of the Arts, Parks, Health, Education,
and Neighborhoods Committee – (4) Yes; Absent: De Leon
(17) 21-0600-S46
Bureau of Street Lighting report relative to a connectivity and digital
inclusion update and proposal for Universal Broadband Services in
disadvantaged communities. (This item was heard by the Public Works
Committee on March 9, 2022 and the Information, Technology, and
General Services Committee on April 7, 2022)
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
CONCURRED with the April 7, 2022 action of the Information, Technology, and
General Services Committee, AS AMENDED – (5) Yes; Amendment attached to the
Council file
(18) 22-0307
Department of Animal Services report relative to transferring funds and
authorizing two positions for the Citywide Community Cat Program. (This
item was heard by the Personnel, Audits, and Animal Welfare
Committee on April 6, 2022)
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted.
CONCURRED with the April 6, 2022 action of the Personnel, Audits, and Personnel
Welfare Committee – (4) Yes; Absent: De Leon
(19) 22-0291
Motion (Rodriguez – Bonin, et al.) relative to the feasibility of establishing a
one million dollar single payment fund for stipends available to participants
of the Youth Development Department’s student financial literacy program;
and related matters.
Community Impact Statement: None submitted
APPROVED Motion (Rodriguez – Bonin, et al.) – (4) Yes; Absent: De Leon
(20) 22-0393
CAO and City Attorney reports and Ordinance relative to an extension of
letter of credit facilities supporting the Municipal Improvement Corporation
of Los Angeles (MICLA) Lease Revenue Commercial Paper Note
Program, and a replacement letter of credit (Los Angeles Convention
Center).
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED City Administrative Officer report dated April 5, 2022 and City Attorney
report and Ordinance both dated April 7, 2022 – (4) Yes; Absent: De Leon
(21) 22-0031
CONTINUED from January 24, 2022:
Motion (De Leon – Blumenfield) relative to the below market sale of four
Combo Hydrojetter/Catch Basic Cleaner vehicles and two dump trucks to
the City of Ensenada, Mexico.
Community Impact Statement: None submitted
APPROVED Motion (De Leon – Blumenfield), AS AMENDED– (5) Yes; Amendment
attached to the Council file
If you challenge this Committee's action(s) in court, you may be limited to raising only those issues you or someone else raised at
the public hearing described in this notice, or in written correspondence delivered to the City Clerk at or prior to, the public hearing.
Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the
administrative record.
Materials relative to items on this agenda can be obtained from the Office of the City Clerk's Council File Management System, at
lacouncilfile.com by entering the Council File number listed immediately following the item number (e.g., 00-0000).
Telecommunication Relay Services
Telephone communication is one of the most important forms of communication in society today. Due to advancements in technology,
telephone devices have evolved with new services and capabilities. Individuals who are deaf and hard of hearing, and individuals with
a speech disability are following these trends and are rapidly migrating to more advanced telecommunications methods, both for peer-
to-peer and third-party telecommunications relay service (TRS) communications.
Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive
telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long
distance calls. TRS providers - generally telephone companies - are compensated for the costs of providing TRS from either a state
or a federal fund. There is no cost to the TRS user.
What forms of TRS are available?There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIY-Based TRS; Speech-to-Speech Relay Service; Shared Non-English Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs.
Don't hang up! Some people hang up on TRS calls because they think the CA is a telemarketer. If you hear, "Hello. This is the relay
service .. . " when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is
deaf, hard-of-hearing, or has a speech disability.
For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit theFCC's
Disability Rights Office website.
Agenda
BUDGET AND FINANCE COMMITTEE
Monday, April 11, 2022
ROOM 1010, CITY HALL - 2:00 PM
200 NORTH SPRING STREET, LOS ANGELES, CA 90012
MEMBERS: COUNCILMEMBER PAUL KREKORIAN, CHAIR
COUNCILMEMBER BOB BLUMENFIELD
COUNCILMEMBER KEVIN DE LEÓN
COUNCILMEMBER MONICA RODRIGUEZ
COUNCILMEMBER CURREN D. PRICE, JR.
(Andrew Suh - Legislative Assistant - (213) 978-1072 or andrew.suh@lacity.org)
Pursuant to Assembly Bill 361, and due to concerns over COVID-19, this Los Angeles City Council committee meeting
will take all public comment by teleconference.
The audio for this meeting is broadcast live on the internet at https://clerk.lacity.org/calendar. The live audio can also be
heard at: (213) 621-CITY (Metro), (818) 904-9450 (Valley), (310) 471-CITY (Westside) and (310) 547-CITY (San Pedro
Area).
Members of the public who would like to offer public comment on the items listed on the agenda should call 1 669 254
5252 and use Meeting ID No. 160 655 3266 and then press #. Press # again when prompted for participant ID. Once
admitted into the meeting, press *9 to request to speak.
Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans
with Disabilities Act can be made by contacting the City Clerk's Office at (213) 978-1133. For Telecommunication Relay
Services for the hearing impaired, please see the information located at the end of this agenda.
Submit written comment at LACouncilComment.com
Click here for agenda packets
Note: For information regarding the Committee and its operations, please contact the Committee Legislative Assistant
at the phone number and/or email address listed above. The Legislative Assistant may answer questions and provide
materials and notice of matters scheduled before the City Council. Sign Language Interpreters, Communication Access
Real-Time Transcription (CART), Assistive Listening Devices, or other auxiliary aids and/or services may be provided
upon request. To ensure availability, you are advised to make your request at least 72 hours prior to the meeting/event
you wish to attend. Due to difficulties in securing Sign Language Interpreters, five or more business days notice is strongly
recommended. For additional information, please contact the Legislative Assistant listed above.
Notice to Paid Representatives: If you are compensated to monitor, attend, or speak at this meeting, City law may require
you to register as a lobbyist and report your activity. See Los Angeles Municipal Code 48.01 et seq. More information
is available at ethics.lacity.org/lobbying. For assistance, please contact the Ethics Commission at (213) 978-1960 or
ethics.commission@lacity.org.
MULTIPLE AGENDA ITEM COMMENT
GENERAL PUBLIC COMMENT
ITEM(S)
(1) 22-0218
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled Perry Lawrence and Kathy Lawrence v. City of Los Angeles,
et al., Los Angeles Superior Court Case No. 18STCV07864. (This matter
arises out of a multi-vehicle versus pedestrian traffic accident resulting
from a dangerous condition of public property located on Foothill Boulevard
at its intersection with Saluda Avenue in the City of Los Angeles.)
(2) 22-0220
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled Steven Ray Hill, ll v. City of Los Angeles, et al., Los Angeles
Superior Court Case No. 20STCV12893. (This matter arises from a vehicle
accident that occurred on July 30, 2019 at 4454 Pico Boulevard in the City
of Los Angeles.)
(3) 22-0222
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled Hugo Martinez v. City of Los Angeles, et al., Los Angeles
Superior Court Case No. 19STCV08862. (This matter arises from an
incident that occurred on September 23, 2018, involving the Los Angeles
Fire Department.)
(4) 22-0223
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled Viancy J. Amaya Munoz v. City of Los Angeles, Los Angeles
Superior Court Case No. BC708584. (This matter arises from an
employment-related matter.)
(5) 22-0286
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled Joan Morris v. City of Los Angeles, et al., Los Angeles
Superior Court Case No. 19STCV46012. (This matter arises from an
automobile accident that ocurred on January 31, 2019 on Schrader
Boulevard near its intersection with Sunset Bouelvard, in Los Angeles,
California.)
(6) 22-0285
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled Gregory Randall v. City of Los Angeles, Los Angeles Superior
Court Case No. BC716749. (This matter arises from a complaint of failure
to reasonably accommodate, failure to engage in the interactive process
and failure to prevent harassment, discrimination and retaliation in violation
of the California Fair Employment & Housing Act (FEHA) against the City.)
(7) 22-0327
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled William Cooper v. City of Los Angeles, Los Angeles Superior
Court Case No. 20STCV23455. (This matter arises from an incident
involving alleged violations of the Fair Employment and Housing Act.)
(8) 22-0328
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled Wayne William Wright v. Charles Beck, et al., United District
Court Case No. 2:15-cv-05805-DSF (ASx). (This case concerns the
alleged wrongful destruction of property that was seized pursuant to
warrants issued in 2004 and destroyed by the Los Angeles Police
Department in 2014.)
(9) 22-0361
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled Christopher Jackson v. Officer Forman, et al., United States
District Court Case No. 2:19-cv-02443 DMG (AGRx). (This matter arises
from an incident involving members of the Los Angeles Police Department
on May 27, 2018, in Los Angeles, California.)
(10) 22-0359
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled David Bond v. City of Los Angeles, United States District
Court Case Nos. 21-CV-01327 RGK (JEMx) and 22-CV-00098 RGK
(JEMx). (This matter arises from an incident involving members of the Los
Angeles Police Department on May 29, 2020, in Los Angeles, California.)
(11) 21-1335
The Committee may recess to Closed Session, pursuant to Government
Code Section 54956.9(d)(1), to confer with its legal counsel relative to the
case entitled Ken Babalyan, et al. v. City of Los Angeles, et al., Los Angeles
Superior Court Case No. BC666678. (This matter involves a dangerous
condition of public property arising out of a multi-vehicle traffic accident
which occured on Sunset Boulevard at its intersection with Chautauqua
Boulevard in the City of Los Angeles.)
(12) 13-0600-S133
City Attorney report and Ordinance relative to repealing Los Angeles
Administrative Code sections and uncodified ordinances to close dormant
city funds with zero balances.
Fiscal Impact Statement: No
Community Impact Statement: None submitted
(13) 21-0874-S1
City Administrative Officer (CAO) reports relative to the COVID-19
Emergency Response Account – General City Purposes Fund Status
Reports for February 1, 2022 through March 31, 2022.
Fiscal Impact Statement: No
Community Impact Statement: None submitted
(14) 21-1028-S3
CAO report relative to the Fourth Construction Projects Report (CPR) for
Fiscal Year 2021-22. (This item was also heard by the Information,
Technology, and General Services Committee on April 7, 2022)
Fiscal Impact Statement: Yes
Financial Policies Statement: Yes
Debt Impact Statement: Yes
Community Impact Statement: None submitted
(15) 21-0520
CAO and Chief Legislative Analyst joint report relative to the California
Comeback Plan.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(16) 22-0201
Zoo Department report relative to the appropriation of funds from the Fiscal
Year 2021-22 Unappropriated Balance for the Zoo WiFi and Data Network
Expansion Project. (This item was heard by the Arts, Parks, Health,
Education, and Neighborhoods Committee on March 22, 2022)
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(17) 21-0600-S46
Bureau of Street Lighting report relative to a connectivity and digital
inclusion update and proposal for Universal Broadband Services in
disadvantaged communities. (This item was heard by the Public Works
Committee on March 9, 2022 and the Information, Technology, and
General Services Committee on April 7, 2022)
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(18) 22-0307
Department of Animal Services report relative to transferring funds and
authorizing two positions for the Citywide Community Cat Program. (This
item was heard by the Personnel, Audits, and Animal Welfare
Committee on April 6, 2022)
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted.
(19) 22-0291
Motion (Rodriguez – Bonin, et al.) relative to the feasibility of establishing a
one million dollar single payment fund for stipends available to participants
of the Youth Development Department’s student financial literacy program;
and related matters.
Community Impact Statement: None submitted
(20) 22-0393
CAO and City Attorney reports and Ordinance relative to an extension of
letter of credit facilities supporting the Municipal Improvement Corporation
of Los Angeles (MICLA) Lease Revenue Commercial Paper Note
Program, and a replacement letter of credit (Los Angeles Convention
Center).
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(21) 22-0031
CONTINUED from January 24, 2022:
Motion (De Leon – Blumenfield) relative to the below market sale of four
Combo Hydrojetter/Catch Basic Cleaner vehicles and two dump trucks to
the City of Ensenada, Mexico.
Community Impact Statement: None submitted
If you challenge this Committee's action(s) in court, you may be limited to raising only those issues you or someone else raised at
the public hearing described in this notice, or in written correspondence delivered to the City Clerk at or prior to, the public hearing.
Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the
administrative record.
Materials relative to items on this agenda can be obtained from the Office of the City Clerk's Council File Management System, at
lacouncilfile.com by entering the Council File number listed immediately following the item number (e.g., 00-0000).
Telecommunication Relay Services
Telephone communication is one of the most important forms of communication in society today. Due to advancements in technology,
telephone devices have evolved with new services and capabilities. Individuals who are deaf and hard of hearing, and individuals with
a speech disability are following these trends and are rapidly migrating to more advanced telecommunications methods, both for peer-
to-peer and third-party telecommunications relay service (TRS) communications.
Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive
telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long
distance calls. TRS providers - generally telephone companies - are compensated for the costs of providing TRS from either a state
or a federal fund. There is no cost to the TRS user.
What forms of TRS are available?There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIY-Based TRS; Speech-to-Speech Relay Service; Shared Non-English Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs.
Don't hang up! Some people hang up on TRS calls because they think the CA is a telemarketer. If you hear, "Hello. This is the relay
service .. . " when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is
deaf, hard-of-hearing, or has a speech disability.
For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit theFCC's
Disability Rights Office website.