Economic Development and Jobs
Regular MeetingLos Angeles, CA · February 4, 2025
Minutes
JOURNAL – ECONOMIC DEVELOPMENT AND JOBS COMMITTEE
Tuesday, February 4, 2025
ROOM 401, CITY HALL 2:00 PM
200 NORTH SPRING STREET, LOS ANGELES, CA 90012
MEMBERS: COUNCILMEMBER CURREN D. PRICE, JR., CHAIR
COUNCILMEMBER HUGO SOTOMARTÍNEZ
COUNCILMEMBER YSABEL JURADO
COUNCILMEMBER ADRIN NAZARIAN
COUNCILMEMBER TRACI PARK
(Jason Lopez – Legislative Assistant – (213) 9252208 or jason.lopez@lacity.org)
Pursuant to Assembly Bill 361, and due to concerns over COVID19, this Los Angeles City Council committee meeting will
take all public comment by teleconference.
The audio for this meeting is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also be
heard at: (213) 621CITY (Metro), (818) 9049450 (Valley), (310) 471CITY (Westside) and (310) 547CITY (San Pedro Area).
If the live audio is unavailable via one of these channels, members of the public should try one ofthe other
channels.
Members of the public who would like to offer public comment on the items listed on the agenda should call 1 669 254 5252
and use Meeting ID No. 161 210 3883 and then press #. Press # again when prompted for participant ID. Once admitted into
the meeting, press *9 to request to speak.
Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act can be made by contacting the City Clerk's Office at (213) 9781133. For Telecommunication Relay Services
for the hearing impaired, please see the information located at the end of this agenda.
Submit written comment at LACouncilComment.com
Note: For information regarding the Committee and its operations, please contact the Committee Legislative Assistant at the
phone number and/or email address listed above. The Legislative Assistant may answer questions and provide materials and
notice of matters scheduled before the City Council. Sign Language Interpreters, Communication Access RealTime
Transcription (CART), Assistive Listening Devices, or other auxiliary aids and/or services may be provided upon request. To
ensure availability, you are advised to make your request at least 72 hours prior to the meeting/event you wish to attend. Due
to difficulties in securing Sign Language Interpreters, five or more business days notice is strongly recommended. For
additional information, please contact the Legislative Assistant listed above.
Notice to Paid Representatives: If you are compensated to monitor, attend, or speak at this meeting, City law may require
you to register as a lobbyist and report your activity. See Los Angeles Municipal Code 48.01 et seq. More information is
available at ethics.lacity.org/lobbying. For assistance, please contact the Ethics Commission at (213) 9781960 or
ethics.commission@lacity.org.
MULTIPLE AGENDA ITEM COMMENT
GENERAL PUBLIC COMMENT
to difficulties in securing Sign Language Interpreters, five or more business days notice is strongly recommended. For
additional information, please contact the Legislative Assistant listed above.
Notice to Paid Representatives: If you are compensated to monitor, attend, or speak at this meeting, City law may require
you to register as a lobbyist and report your activity. See Los Angeles Municipal Code 48.01 et seq. More information is
available at ethics.lacity.org/lobbying. For assistance, please contact the Ethics Commission at (213) 9781960 or
ethics.commission@lacity.org.
MULTIPLE AGENDA ITEM COMMENT
GENERAL PUBLIC COMMENT
ITEM(S)
(1) 240643S1
Economic and Workforce Development Department and Workforce
Development Board joint report relative to modifications to the Program
Year 202425 Workforce Development Annual Plan and its strategies,
activities, and budget.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
CONTINUED TO A DATE TO BE DETERMINED
(2) 230461S1
CD 1, CD 14 City Clerk report relative to Fiscal Year 2025 Annual Planning Report for
the Greater Lincoln Heights 20242033 (Property Based) Business
Improvement District .
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED City Clerk report dated 1232024 – (5) Yes; (0) No
(3) 120071S1
CD 3 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report
for the Historic Old Town Canoga Park (PropertyBased) Business
Improvement District.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED City Clerk report dated 11152024 – (5) Yes; (0) No
(4) 220271S1
CD 5 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report
for the Historic Old Town Canoga Park (PropertyBased) Business
Improvement District.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED City Clerk report dated 11152024 – (5) Yes; (0) No
(4) 220271S1
CD 5 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report
for the Century City (PropertyBased) Business Improvement District.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED City Clerk report dated 1152024 – (5) Yes; (0) No
(5) 220587S1
CD 3 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report
for the Tarzana Safari Walk (PropertyBased) Business Improvement
District.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED City Clerk report dated 11132024 – (5) Yes; (0) No
(6) 141515S1
CD 5 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report
for the Westwood (PropertyBased) Business Improvement District.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED City Clerk report dated 10102024 – (5) Yes; (0) No
(7) 130705S1
CD 5 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report
for the Melrose (PropertyBased) Business Improvement District.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED City Clerk report dated 10102024 – (5) Yes; (0) No
(7) 130705S1
CD 5 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report
for the Melrose (PropertyBased) Business Improvement District.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED City Clerk report dated 11252024 – (5) Yes; (0) No
(8) 200020S1
CD 10 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report
for West Adams 20212025 (PropertyBased) Business Improvement
District.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED City Clerk report dated 10292024 – (5) Yes; (0) No
(9) 141174S79
CD 13 Motion (SotoMartinez – Hutt) relative to amending prior Council action of
November 9, 2023, relative to the appropriation of funds from the Wilshire
Center/Koreatown Redevelopment Project Area for the Neighborhood
Enhanced Network Project.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
CONTINUED TO A DATE TO BE DETERMINED
(10) 141174S105
CD 14 CRA/LA Bond Oversight Committee report relative to the appropriation of
up to $102,841 plus $2,747 of earned taxable and taxexempt interest for a
combined total of $105,588 in CRA/LA Excess NonHousing Bond
Proceeds from the Adelante Eastside Redevelopment Project Area
(Taxable Series 2005B, 2007C, and TaxExempt Series 2009D) for the
La Guadalupe Commercial Improvement Project; and acknowledge that
based on the Letter of Determination approved by the Los Angeles City
Planning Commission on March 26, 2019 (Case No. CPC2018998DB
CU), the La Guadalupe Commercial Improvement Project does not require
further CEQA action.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
Proceeds from the Adelante Eastside Redevelopment Project Area
(Taxable Series 2005B, 2007C, and TaxExempt Series 2009D) for the
La Guadalupe Commercial Improvement Project; and acknowledge that
based on the Letter of Determination approved by the Los Angeles City
Planning Commission on March 26, 2019 (Case No. CPC2018998DB
CU), the La Guadalupe Commercial Improvement Project does not require
further CEQA action.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED Community Redevelopment Agency of Los Angeles (CRA/LA) Bond
Oversight Committee report dated 122424 – (5) Yes; (0) No
(11) 141174S107
CRA/LA Bond Oversight Committee report relative to allocating funds in
CRA/LA Excess NonHousing Bond Proceeds from all CRA/LA
Redevelopment Project Areas to cover budgeted Fiscal Year 202425
staffing costs; and determination that the allocation of CRA/LA Excess
NonHousing Bond Proceeds (EBP) for staffing costs does not constitute a
project as defined by Section 15378(b)(4) (Creation of Government
Funding Mechanisms or Other Government Fiscal Activities) of the
California Environmental Quality Act (CEQA) Guidelines.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED CRA/LA Bond Oversight Committee report dated 121824 – (5) Yes; (0)
No
(12) 151207S1
CD 9 City Administrative Officer and Chief Legislative Analyst joint report and
City Tourism Department report relative to the Status of the Los Angeles
Convention Center Expansion; and related matters
(This item is referred to the Economic Development and Jobs,
Budget and Finance, and Trade, Travel and Tourism Committees.)
Fiscal Impact Statement: No
Community Impact Statement: None submitted
APPROVED City Administrative Officer and Chief Legislative Analyst joint report
dated 1 312025 AS AMENDED and NOTED and FILED the Department of
Convention and Tourism Development report dated 8142024 – (5) Yes; (0) No
(13) 250006S58
Motion (Park – Price) relative to a Memorandum of Understanding
between the County of Los Angeles Department of Economic Opportunity
Fiscal Impact Statement: No
Community Impact Statement: None submitted
APPROVED City Administrative Officer and Chief Legislative Analyst joint report
dated 1 312025 AS AMENDED and NOTED and FILED the Department of
Convention and Tourism Development report dated 8142024 – (5) Yes; (0) No
(13) 250006S58
Motion (Park – Price) relative to a Memorandum of Understanding
between the County of Los Angeles Department of Economic Opportunity
for the implementation of the LA Region Small Business Relief (SBR) Fund
and the Worker Relief Fund; agreement with the Southern California
Grantmakers (SCG) for the implementation of the SBR Fund and the
Worker Relief Fund; and authorizing the SCG to accept donations related
to the windstorms and wildfires for the benefit of the City; and related
matters. (The Economic Development and Jobs Committee
approved this item on February 4, 2025.)
Community Impact Statement: None submitted
APPROVED Motion (Park – Price) – (5) Yes; (0) No
If you challenge this Committee's action(s) in court, you may be limited to raising only those issues you or someone else raised at
the public hearing described in this notice, or in written correspondence delivered to the City Clerk at or prior to, the public hearing.
Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the
administrative record.
Materials relative to items on this agenda can be obtained from the Office of the City Clerk's Council File Management System, at
lacouncilfile.com by entering the Council File number listed immediately following the item number (e.g., 000000).
Telecommunication Relay Services
Telephone communication is one of the most important forms of communication in society today. Due to advancements in
technology, telephone devices have evolved with new services and capabilities. Individuals who are deaf and hard of hearing, and
individuals with a speech disability are following these trends and are rapidly migrating to more advanced telecommunications
methods, both for peertopeer and thirdparty telecommunications relay service (TRS) communications.
Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and
receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or
long distance calls. TRS providers generally telephone companies are compensated for the costs of providing TRS from either a
state or a federal fund. There is no cost to the TRS user.
What forms of TRS are available?There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIYBased TRS; SpeechtoSpeech Relay Service; Shared NonEnglish Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunicationsrelayservicetrs.
Don't hang up! Some people hang up on TRS calls because they think the CA is a telemarketer. If you hear, "Hello. This is the relay
service .. . " when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is
deaf, hardofhearing, or has a speech disability.
For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit
theFCC's Disability Rights Office website.
What forms of TRS are available?There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIYBased TRS; SpeechtoSpeech Relay Service; Shared NonEnglish Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunicationsrelayservicetrs.
Don't hang up! Some people hang up on TRS calls because they think the CA is a telemarketer. If you hear, "Hello. This is the relay
service .. . " when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is
deaf, hardofhearing, or has a speech disability.
For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit
theFCC's Disability Rights Office website.
Agenda
ECONOMIC DEVELOPMENT AND JOBS COMMITTEE
Tuesday, February 4, 2025
ROOM 401, CITY HALL 2:00 PM
200 NORTH SPRING STREET, LOS ANGELES, CA 90012
MEMBERS: COUNCILMEMBER CURREN D. PRICE, JR., CHAIR
COUNCILMEMBER HUGO SOTOMARTÍNEZ
COUNCILMEMBER YSABEL JURADO
COUNCILMEMBER ADRIN NAZARIAN
COUNCILMEMBER TRACI PARK
(Jason Lopez Legislative Assistant (213) 9252208 or jason.lopez@lacity.org)
Submit written comment at LACouncilComment.com
The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also
be accessed at: (213) 621CITY (Metro), (818) 9049450 (Valley), (310) 471CITY (Westside) and (310) 547CITY (San Pedro
Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other
channels.
The Committee will take public comment from members of the public inperson only; there will be no public comment by
teleconference. Additional information regarding Committee procedures provided at the end of this agenda.
MULTIPLE AGENDA ITEM COMMENT
GENERAL PUBLIC COMMENT
ITEM(S)
(1) 240643S1
Economic and Workforce Development Department and Workforce
Development Board joint report relative to modifications to the Program
Year 202425 Workforce Development Annual Plan and its strategies,
activities, and budget.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(2) 230461S1
CD 1, CD 14 City Clerk report relative to Fiscal Year 2025 Annual Planning Report for
Development Board joint report relative to modifications to the Program
Year 202425 Workforce Development Annual Plan and its strategies,
activities, and budget.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(2) 230461S1
CD 1, CD 14 City Clerk report relative to Fiscal Year 2025 Annual Planning Report for
the Greater Lincoln Heights 20242033 (Property Based) Business
Improvement District .
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(3) 120071S1
CD 3 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report
for the Historic Old Town Canoga Park (PropertyBased) Business
Improvement District.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(4) 220271S1
CD 5 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report
for the Century City (PropertyBased) Business Improvement District.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(5) 220587S1
CD 3 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report
for the Tarzana Safari Walk (PropertyBased) Business Improvement
District.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(6) 141515S1
CD 5 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report
for the Westwood (PropertyBased) Business Improvement District.
District.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(6) 141515S1
CD 5 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report
for the Westwood (PropertyBased) Business Improvement District.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(7) 130705S1
CD 5 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report
for the Melrose (PropertyBased) Business Improvement District.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(8) 200020S1
CD 10 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report
for West Adams 20212025 (PropertyBased) Business Improvement
District.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(9) 141174S79
CD 13 Motion (SotoMartinez – Hutt) relative to amending prior Council action of
November 9, 2023, relative to the appropriation of funds from the Wilshire
Center/Koreatown Redevelopment Project Area for the Neighborhood
Enhanced Network Project.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(10) 141174S105
CD 14 CRA/LA Bond Oversight Committee report relative to the appropriation of
up to $102,841 plus $2,747 of earned taxable and taxexempt interest for a
combined total of $105,588 in CRA/LA Excess NonHousing Bond
Proceeds from the Adelante Eastside Redevelopment Project Area
(Taxable Series 2005B, 2007C, and TaxExempt Series 2009D) for the
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(10) 141174S105
CD 14 CRA/LA Bond Oversight Committee report relative to the appropriation of
up to $102,841 plus $2,747 of earned taxable and taxexempt interest for a
combined total of $105,588 in CRA/LA Excess NonHousing Bond
Proceeds from the Adelante Eastside Redevelopment Project Area
(Taxable Series 2005B, 2007C, and TaxExempt Series 2009D) for the
La Guadalupe Commercial Improvement Project; and acknowledge that
based on the Letter of Determination approved by the Los Angeles City
Planning Commission on March 26, 2019 (Case No. CPC2018998DB
CU), the La Guadalupe Commercial Improvement Project does not require
further CEQA action.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(11) 141174S107
CRA/LA Bond Oversight Committee report relative to allocating funds in
CRA/LA Excess NonHousing Bond Proceeds from all CRA/LA
Redevelopment Project Areas to cover budgeted Fiscal Year 202425
staffing costs; and determination that the allocation of CRA/LA Excess
NonHousing Bond Proceeds (EBP) for staffing costs does not constitute a
project as defined by Section 15378(b)(4) (Creation of Government
Funding Mechanisms or Other Government Fiscal Activities) of the
California Environmental Quality Act (CEQA) Guidelines.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(12) 151207S1
CD 9 City Administrative Officer and Chief Legislative Analyst joint report and
City Tourism Department report relative to the Status of the Los Angeles
Convention Center Expansion; and related matters
(This item is referred to the Economic Development and Jobs,
Budget and Finance, and Trade, Travel and Tourism Committees.)
Fiscal Impact Statement: No
Community Impact Statement: None submitted
(13) 250006S58
Motion (Park – Price) relative to a Memorandum of Understanding
between the County of Los Angeles Department of Economic Opportunity
for the implementation of the LA Region Small Business Relief (SBR) Fund
(This item is referred to the Economic Development and Jobs,
Budget and Finance, and Trade, Travel and Tourism Committees.)
Fiscal Impact Statement: No
Community Impact Statement: None submitted
(13) 250006S58
Motion (Park – Price) relative to a Memorandum of Understanding
between the County of Los Angeles Department of Economic Opportunity
for the implementation of the LA Region Small Business Relief (SBR) Fund
and the Worker Relief Fund; agreement with the Southern California
Grantmakers (SCG) for the implementation of the SBR Fund and the
Worker Relief Fund; and authorizing the SCG to accept donations related
to the windstorms and wildfires for the benefit of the City; and related
matters.
(This item is referred to the Ad Hoc Committee for LA Recovery and
the Economic Development and Jobs Committees.)
Community Impact Statement: None submitted
SUPPORTING MATERIALS
Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 000000) associated with the agenda item.
PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS
Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up
to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to
speak up to one minute for general public comment on any matter within the subjectmatter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agendaitems collectively, and/or on general public comment, based on the
anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members
and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any
general public comment except as explicitly permitted under the Brown Act.
COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE
https://clerk.lacity.gov/clerkservices/cps/councilcommitteemeetings/infoassignmentsstructure
SPECIAL ACCOMMODATION
Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 9781133. For Telecommunications Relay Service for the
hearing impaired, please see the information below.
NOTICE TO PAID REPRESENTATIVES
If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a
lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 9781960 or
ethics.commission@lacity.org.
EXHAUSTION OF ADMINISTRATIVE REMEDIES
A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time
Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 9781133. For Telecommunications Relay Service for the
hearing impaired, please see the information below.
NOTICE TO PAID REPRESENTATIVES
If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a
lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 9781960 or
ethics.commission@lacity.org.
EXHAUSTION OF ADMINISTRATIVE REMEDIES
A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time
reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City
Council's final action on a matter will become a part of the administrative record.
TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS
Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peertopeer and thirdparty telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in
all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers
generally telephone companies are compensated for the costs of providing TRS from either a state or a federal fund. There is no
cost to the TRS user.
What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIYBased TRS; SpeechtoSpeech Relay Service; Shared NonEnglish Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunicationsrelayservicetrs.
Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay
service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf,
hardofhearing, or has a speech disability.
For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.