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Economic Development and Jobs

Regular Meeting

Los Angeles, CA · March 4, 2025

AgendaMinutes

Minutes

JOURNAL – ECONOMIC DEVELOPMENT AND JOBS COMMITTEE Tuesday, March 4, 2025 ROOM 401, CITY HALL ­ 2:00 PM 200 NORTH SPRING STREET, LOS ANGELES, CA 90012 MEMBERS: COUNCILMEMBER CURREN D. PRICE, JR., CHAIR COUNCILMEMBER HUGO SOTO­MARTÍNEZ COUNCILMEMBER YSABEL JURADO COUNCILMEMBER ADRIN NAZARIAN COUNCILMEMBER TRACI PARK (Jason Lopez – Legislative Assistant – (213) 925­2208 or jason.lopez@lacity.org) Pursuant to Assembly Bill 361, and due to concerns over COVID­19, this Los Angeles City Council committee meeting will take all public comment by teleconference. The audio for this meeting is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also be heard at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro Area). If the live audio is unavailable via one of these channels, members of the public should try one ofthe other channels. Members of the public who would like to offer public comment on the items listed on the agenda should call 1 669 254 5252 and use Meeting ID No. 161 210 3883 and then press #. Press # again when prompted for participant ID. Once admitted into the meeting, press *9 to request to speak. Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with Disabilities Act can be made by contacting the City Clerk's Office at (213) 978­1133. For Telecommunication Relay Services for the hearing impaired, please see the information located at the end of this agenda. Submit written comment at LACouncilComment.com Note: For information regarding the Committee and its operations, please contact the Committee Legislative Assistant at the phone number and/or email address listed above. The Legislative Assistant may answer questions and provide materials and notice of matters scheduled before the City Council. Sign Language Interpreters, Communication Access Real­Time Transcription (CART), Assistive Listening Devices, or other auxiliary aids and/or services may be provided upon request. To ensure availability, you are advised to make your request at least 72 hours prior to the meeting/event you wish to attend. Due to difficulties in securing Sign Language Interpreters, five or more business days notice is strongly recommended. For additional information, please contact the Legislative Assistant listed above. Notice to Paid Representatives: If you are compensated to monitor, attend, or speak at this meeting, City law may require you to register as a lobbyist and report your activity. See Los Angeles Municipal Code 48.01 et seq. More information is available at ethics.lacity.org/lobbying. For assistance, please contact the Ethics Commission at (213) 978­1960 or ethics.commission@lacity.org. MULTIPLE AGENDA ITEM COMMENT GENERAL PUBLIC COMMENT ITEM(S) to difficulties in securing Sign Language Interpreters, five or more business days notice is strongly recommended. For additional information, please contact the Legislative Assistant listed above. Notice to Paid Representatives: If you are compensated to monitor, attend, or speak at this meeting, City law may require you to register as a lobbyist and report your activity. See Los Angeles Municipal Code 48.01 et seq. More information is available at ethics.lacity.org/lobbying. For assistance, please contact the Ethics Commission at (213) 978­1960 or ethics.commission@lacity.org. MULTIPLE AGENDA ITEM COMMENT GENERAL PUBLIC COMMENT ITEM(S) (1) 19­0362­S1 CD 9 Municipal Facilities Committee report relative to authorization to negotiate and execute an exclusive negotiation agreement and related contractual documents for the disposition and development of City property located at 5867 South Los Angeles Street. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED Municipal Facilities Committee report dated 02­05­25 – (4) Yes; (1) Absent: Nazarian (2) 23­0957 CD 15 Economic and Workforce Development Department report relative to establishing the Pacific Avenue Corridor Jobs and Economic Development Incentive (JEDI) Zone, in Council District 15. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED Economic Workforce Develpment Department report dated 02­05­25 – (4) Yes; (1) Absent: Nazarian (3) 25­0154 CD 15 Motion (McOsker ­ Hutt) relative to developing and executing a Request for Information to identify a qualified operator for the Watts Coffee House, located within City­owned property at 1827 East 103rd Street. Community Impact Statement: None submitted APPROVED Motion (McOsker – Hutt) – (4) Yes; (1) Absent: Nazarian (4) 15­0989­S40 Motion (Rodriguez ­ Park) relative to directing the City Administrative Officer and Chief Legislative Analyst, and requesting the City Attorney to work with LA28 to establish and document employment opportunities available for the local workforce in the City of Los Angeles. located within City­owned property at 1827 East 103rd Street. Community Impact Statement: None submitted APPROVED Motion (McOsker – Hutt) – (4) Yes; (1) Absent: Nazarian (4) 15­0989­S40 Motion (Rodriguez ­ Park) relative to directing the City Administrative Officer and Chief Legislative Analyst, and requesting the City Attorney to work with LA28 to establish and document employment opportunities available for the local workforce in the City of Los Angeles. (This item is referred to the Economic Development and Jobs Committee and Ad Hoc Committee on the 2028 Olympic and Paralympic Games.) Community Impact Statement: None submitted APPROVED Motion (Rodriguez – Park) – (4) Yes; (1) Absent: Nazarian (5) 14­0943 City Clerk report and draft Ordinance of Intention relative to modifying the Management District Plan for the Los Angeles Tourism and Marketing District. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED City Clerk report dated 02­12­25 and draft Ordinance of Intention dated 2­ 20­2025– (4) Yes; (1) Absent: Nazarian (6) 14­0943­S3 City Clerk revised reports and revised draft Ordinances of Intention relative to establishing a Business Improvement District to be known as the Los Angeles Tourism Marketing District. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED City Clerk report dated 02­26­25 and draft Ordinance of Intention dated 2­ 27­2025– (4) Yes; (1) Absent: Nazarian (7) 21­1155 CD 14 City Clerk report and draft Ordinance of Intention relative to the reconfirmation of the Little Tokyo, Merchant­Based, Business Improvement District and Fiscal Year 2025 Annual Planning Report. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED City Clerk report dated 02­26­25 and draft Ordinance of Intention dated 2­ 27­2025– (4) Yes; (1) Absent: Nazarian (7) 21­1155 CD 14 City Clerk report and draft Ordinance of Intention relative to the reconfirmation of the Little Tokyo, Merchant­Based, Business Improvement District and Fiscal Year 2025 Annual Planning Report. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED City Clerk report dated 02­12­25 and draft Ordinance of Intention dated 12­05­24– (4) Yes; (1) Absent: Nazarian (8) 13­0765­S1 CD 12 City Clerk report and draft Ordinance of Intention relative to the reconfirmation of the Chatsworth, Merchant­Based, Business Improvement District and the Fiscal Year 2025 Annual Planning Report. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED City Clerk report dated 01­21­25 and draft Ordinance of Intention dated 1­ 28­25– (4) Yes; (1) Absent: Nazarian (9) 19­0229­S2 Motion (Soto­Martinez, Yaroslavsky ­ Price) relative to requesting the City Attorney draft an ordinance to extend the protections of the Los Angeles Fair Work Week Ordinance to employees of fast food businesses, instruct the Office of Wage Standards and Bureau of Contract Administration, with the City Attorney, to report on the resources needed for enforcement, and the Chief Legislative Analyst to report with a proposed program structure. Community Impact Statement: None submitted APPROVED Motion (Soto­Martinez, Yaroslavsky – Price) AS AMENDED – (4) Yes; (1) Absent: Nazarian (10) 24­0643­S1 City Administrative Officer report and Economic and Workforce Development Department and Workforce Development Board joint report relative to modifications to the Program Year 2024­25 Workforce Development Board Annual Plan, carry­in/savings, from Program Year 2023­24, and related actions. Fiscal Impact Statement: Yes APPROVED Motion (Soto­Martinez, Yaroslavsky – Price) AS AMENDED – (4) Yes; (1) Absent: Nazarian (10) 24­0643­S1 City Administrative Officer report and Economic and Workforce Development Department and Workforce Development Board joint report relative to modifications to the Program Year 2024­25 Workforce Development Board Annual Plan, carry­in/savings, from Program Year 2023­24, and related actions. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED City Administrative Officer report dated 2­21­25 AS AMENDED – (4) Yes; (1) Absent: Nazarian (11) 25­0178 CD 7 Motion (Rodriguez ­ Padilla) relative to expending funds in the Youth Jobs Training Program Trust Fund to pilot the Sidewalk Training and Construction Program in Council District Seven, coordinated by the Laborers' International Union of North America (LIUNA) Local 300. Community Impact Statement: None submitted APPROVED Motion (Rodriguez – Padilla) – (4) Yes; (1) Absent: Nazarian (12) 15­0241­S1 CD 14 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report for the Downtown Center, Property­Based, Business Improvement District. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED City Clerk report dated 11­13­24 – (4) Yes; (1) Absent: Nazarian (13) 12­0139­S1 CD 1, CD 8, CD 9 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report for the Figueroa Corridor, Property­Based, Business Improvement District. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED City Clerk report dated 11­20­24 – (4) Yes; (1) Absent: Nazarian (14) 15­0460­S1 CD 11 City Clerk report relative to the Fiscal Year 2025 Annual Planning CD 1, CD 8, CD 9 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report for the Figueroa Corridor, Property­Based, Business Improvement District. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED City Clerk report dated 11­20­24 – (4) Yes; (1) Absent: Nazarian (14) 15­0460­S1 CD 11 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report for the Pacific Palisades, Property­Based, Business Improvement District. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED City Clerk report dated 11­14­24 – (4) Yes; (1) Absent: Nazarian (15) 23­0391­S1 CD 14 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report for the Arts District Los Angeles, Property­Based, Business Improvement District. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED City Clerk report dated 11­14­24 – (4) Yes; (1) Absent: Nazarian (16) 13­0641­S1 CD 14 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report for the Fashion District, Property­Based, Business Improvement District. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED City Clerk report dated 11­14­24 – (4) Yes; (1) Absent: Nazarian If you challenge this Committee's action(s) in court, you may be limited to raising only those issues you or someone else raised at the public hearing described in this notice, or in written correspondence delivered to the City Clerk at or prior to, the public hearing. Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the administrative record. Materials relative to items on this agenda can be obtained from the Office of the City Clerk's Council File Management System, at lacouncilfile.com by entering the Council File number listed immediately following the item number (e.g., 00­0000). Telecommunication Relay Services APPROVED City Clerk report dated 11­14­24 – (4) Yes; (1) Absent: Nazarian If you challenge this Committee's action(s) in court, you may be limited to raising only those issues you or someone else raised at the public hearing described in this notice, or in written correspondence delivered to the City Clerk at or prior to, the public hearing. Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the administrative record. Materials relative to items on this agenda can be obtained from the Office of the City Clerk's Council File Management System, at lacouncilfile.com by entering the Council File number listed immediately following the item number (e.g., 00­0000). Telecommunication Relay Services Telephone communication is one of the most important forms of communication in society today. Due to advancements in technology, telephone devices have evolved with new services and capabilities. Individuals who are deaf and hard of hearing, and individuals with a speech disability are following these trends and are rapidly migrating to more advanced telecommunications methods, both for peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no cost to the TRS user. What forms of TRS are available?There are several forms of TRS, depending on the particular needs of the user and the equipment available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs. Don't hang up! Some people hang up on TRS calls because they think the CA is a telemarketer. If you hear, "Hello. This is the relay service .. . " when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf, hard­of­hearing, or has a speech disability. For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit theFCC's Disability Rights Office website.

Agenda

ECONOMIC DEVELOPMENT AND JOBS COMMITTEE Tuesday, March 4, 2025 ROOM 401, CITY HALL ­ 2:00 PM 200 NORTH SPRING STREET, LOS ANGELES, CA 90012 MEMBERS: COUNCILMEMBER CURREN D. PRICE, JR., CHAIR COUNCILMEMBER HUGO SOTO­MARTÍNEZ COUNCILMEMBER YSABEL JURADO COUNCILMEMBER ADRIN NAZARIAN COUNCILMEMBER TRACI PARK (Jason Lopez – Legislative Assistant – (213) 925­2208 or jason.lopez@lacity.org) Submit written comment at LACouncilComment.com The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also be accessed at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other channels. The Committee will take public comment from members of the public in­person only; there will be no public comment by teleconference. Additional information regarding Committee procedures provided at the end of this agenda. Spanish language interpretation is available at all Council and Committee meetings. Interpretation services in additional languages are available upon request, at no cost. Please submit your request to clerk.interpretation@lacity.org as soon as possible to allow time for scheduling. You will receive a confirmation reply if an interpreter is available. MULTIPLE AGENDA ITEM COMMENT GENERAL PUBLIC COMMENT ITEM(S) (1) 19­0362­S1 CD 9 Municipal Facilities Committee report relative to authorization to negotiate and execute an exclusive negotiation agreement and related contractual documents for the disposition and development of City property located at 5867 South Los Angeles Street. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (2) 23­0957 CD 9 Municipal Facilities Committee report relative to authorization to negotiate and execute an exclusive negotiation agreement and related contractual documents for the disposition and development of City property located at 5867 South Los Angeles Street. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (2) 23­0957 CD 15 Economic and Workforce Development Department report relative to establishing the Pacific Avenue Corridor Jobs and Economic Development Incentive (JEDI) Zone, in Council District 15. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (3) 25­0154 CD 15 Motion (McOsker ­ Hutt) relative to developing and executing a Request for Information to identify a qualified operator for the Watts Coffee House, located within City­owned property at 1827 East 103rd Street. Community Impact Statement: None submitted (4) 15­0989­S40 Motion (Rodriguez ­ Park) relative to directing the City Administrative Officer and Chief Legislative Analyst, and requesting the City Attorney to work with LA28 to establish and document employment opportunities available for the local workforce in the City of Los Angeles. (This item is referred to the Economic Development and Jobs Committee and Ad Hoc Committee on the 2028 Olympic and Paralympic Games.) Community Impact Statement: None submitted (5) 14­0943 City Clerk report and draft Ordinance of Intention relative to modifying the Management District Plan for the Los Angeles Tourism and Marketing District. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (6) 14­0943­S3 City Clerk revised reports and revised draft Ordinances of Intention relative City Clerk report and draft Ordinance of Intention relative to modifying the Management District Plan for the Los Angeles Tourism and Marketing District. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (6) 14­0943­S3 City Clerk revised reports and revised draft Ordinances of Intention relative to establishing a Business Improvement District to be known as the Los Angeles Tourism Marketing District. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (7) 21­1155 CD 14 City Clerk report and draft Ordinance of Intention relative to the reconfirmation of the Little Tokyo, Merchant­Based, Business Improvement District and Fiscal Year 2025 Annual Planning Report. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (8) 13­0765­S1 CD 12 City Clerk report and draft Ordinance of Intention relative to the reconfirmation of the Chatsworth, Merchant­Based, Business Improvement District and the Fiscal Year 2025 Annual Planning Report. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (9) 19­0229­S2 Motion (Soto­Martinez, Yaroslavsky ­ Price) relative to requesting the City Attorney draft an ordinance to extend the protections of the Los Angeles Fair Work Week Ordinance to employees of fast food businesses, instruct the Office of Wage Standards and Bureau of Contract Administration, with the City Attorney, to report on the resources needed for enforcement, and the Chief Legislative Analyst to report with a proposed program structure. Community Impact Statement: None submitted (10) 24­0643­S1 City Administrative Officer report and Economic and Workforce Attorney draft an ordinance to extend the protections of the Los Angeles Fair Work Week Ordinance to employees of fast food businesses, instruct the Office of Wage Standards and Bureau of Contract Administration, with the City Attorney, to report on the resources needed for enforcement, and the Chief Legislative Analyst to report with a proposed program structure. Community Impact Statement: None submitted (10) 24­0643­S1 City Administrative Officer report and Economic and Workforce Development Department and Workforce Development Board joint report relative to modifications to the Program Year 2024­25 Workforce Development Board Annual Plan, carry­in/savings, from Program Year 2023­24, and related actions. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (11) 25­0178 CD 7 Motion (Rodriguez ­ Padilla) relative to expending funds in the Youth Jobs Training Program Trust Fund to pilot the Sidewalk Training and Construction Program in Council District Seven, coordinated by the Laborers' International Union of North America (LIUNA) Local 300. Community Impact Statement: None submitted (12) 15­0241­S1 CD 14 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report for the Downtown Center, Property­Based, Business Improvement District. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (13) 12­0139­S1 CD 1, CD 8, CD 9 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report for the Figueroa Corridor, Property­Based, Business Improvement District. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (14) 15­0460­S1 CD 11 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report for the Pacific Palisades, Property­Based, Business Improvement District. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (14) 15­0460­S1 CD 11 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report for the Pacific Palisades, Property­Based, Business Improvement District. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (15) 23­0391­S1 CD 14 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report for the Arts District Los Angeles, Property­Based, Business Improvement District. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (16) 13­0641­S1 CD 14 City Clerk report relative to the Fiscal Year 2025 Annual Planning Report for the Fashion District, Property­Based, Business Improvement District. Fiscal Impact Statement: Yes Community Impact Statement: None submitted SUPPORTING MATERIALS Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item. PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any general public comment except as explicitly permitted under the Brown Act. COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE https://clerk.lacity.gov/clerk­services/cps/council­committee­meetings/info­assignments­structure PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any general public comment except as explicitly permitted under the Brown Act. COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE https://clerk.lacity.gov/clerk­services/cps/council­committee­meetings/info­assignments­structure SPECIAL ACCOMMODATION Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1133. For Telecommunications Relay Service for the hearing impaired, please see the information below. NOTICE TO PAID REPRESENTATIVES If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or ethics.commission@lacity.org. EXHAUSTION OF ADMINISTRATIVE REMEDIES A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the administrative record. TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no cost to the TRS user. What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs. Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf, hard­of­hearing, or has a speech disability. For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the FCC's Disability Rights Office website.