Housing and Homelessness
Regular MeetingLos Angeles, CA · September 6, 2023
Minutes
Please Note Public Comment Will Be Taken InPerson Only.
JOURNAL – HOUSING AND HOMELESSNESS COMMITTEE
WEDNESDAY, SEPTEMBER 6, 2023 2:30 PM
JOHN FERRARO COUNCIL CHAMBER
ROOM 340, CITY HALL
200 NORTH SPRING STREET, LOS ANGELES, CA 90012
MEMBERS: COUNCILMEMBER NITHYA RAMAN, CHAIR
COUNCILMEMBER BOB BLUMENFIELD, VICE CHAIR
COUNCILMEMBER MARQUEECE HARRISDAWSON
COUNCILMEMBER MONICA RODRIGUEZ
COUNCILMEMBER JOHN S. LEE
(Luigi Verano – Legislative Assistant – (213) 9781082 or
Clerk.HousingandHomelessness@lacity.org)
Submit written comment at LACouncilComment.com
The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also
be accessed at: (213) 621CITY (Metro), (818) 9049450 (Valley), (310) 471CITY (Westside) and (310) 547CITY (San Pedro
Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other
channels.
The Committee will take public comment from members of the public inperson only; there will be no public comment by
teleconference. Additional information regarding Committee procedures provided at the end of this agenda.
MULTIPLE AGENDA ITEM COMMENT
GENERAL PUBLIC COMMENT
ITEM(S)
(1) 221200S26
Mayor’s report relative to the appointment of Belinda Allen to the
Affordable Housing Commission for the term ending June 30, 2023, to fill
the vacancy created by Gerard Garcia’s withdrawal from consideration.
Financial Disclosure Statement: Pending
Background Check: Pending
Community Impact Statement: None submitted
(1) 221200S26
Mayor’s report relative to the appointment of Belinda Allen to the
Affordable Housing Commission for the term ending June 30, 2023, to fill
the vacancy created by Gerard Garcia’s withdrawal from consideration.
Financial Disclosure Statement: Pending
Background Check: Pending
Community Impact Statement: None submitted
TIME LIMIT FILE SEPTEMBER 28, 2023
(LAST DAY FOR COUNCIL ACTION SEPTEMBER 27, 2023)
APPROVED Mayor report dated 081423 (4) Yes; (1) Absent: Lee
(2) 231200S140
Mayor report relative to the appointment of Jerod Gunsberg to the Rent
Adjustment Commission, for the term ending May 20, 2026, to fill the
vacancy created by the departure of April Brodie
Financial Disclosure Statement: Completed
Background Check: Pending
Community Impact Statement: None submitted
TIME LIMIT FILE OCTOBER 13, 2023
(LAST DAY FOR COUNCIL ACTION OCTOBER 13, 2023)
APPROVED Mayor report dated 082823 (4) Yes; (1) Absent: Lee
(3) 200841S36
CDs2, 3, 4, 6, 8, 9, 11, 12, 13, 14, 15City Administrative Officer (CAO) report relative to the
nineteenth report regarding COVID19 Homelessness
Roadmap funding recommendations.
Fiscal Impact Statement: Yes
Financial Policies Statement: Yes
APPROVED City Administrative Officer report dated 090123 (5) Yes; (0) No
(4) 200461
CDs 1, 14 CAO and Los Angeles Housing Department (LAHD) reports relative to
amending loan agreements for supportive housing developments owned
and managed by Single Room Occupancy Housing Corporation, and
related actions.
Fiscal Impact Statement: Yes
Financial Policies Statement: Yes
APPROVED City Administrative Officer report dated 090123 (5) Yes; (0) No
(4) 200461
CDs 1, 14 CAO and Los Angeles Housing Department (LAHD) reports relative to
amending loan agreements for supportive housing developments owned
and managed by Single Room Occupancy Housing Corporation, and
related actions.
Fiscal Impact Statement: Yes
Financial Policies Statement: Yes
Community Impact Statement: None submitted
APPROVED Los Angeles Housing Department report dated 072423 (4) Yes; (1)
Absent: Lee
(5) 160600S145
CD 1 CAO and LAHD reports relative to executing a disposition and
development agreement for the development of affordable housing on the
cityowned property located at 216 224 South Avenue 24 in Council
District 1; and related matters.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED City Administrative Officer report dated 090123 (4) Yes; (1) Absent: Lee
(6) 210541
CAO and LAHD reports relative to the feasibility of creating a pilot program
to house formerly homeless Angelenos in Accessory Dwelling Units (ADU)
and creating an ADU financing pilot program.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
CONTINUED TO DATE TO BE DETERMINED
(7) 230894
Motion (Blumenfield – Krekorian – Raman – Yaroslavsky) relative
to instructing the Chief Legislative Analyst (CLA), with the assistance of the
CAO, to report with details on how the County’s Executive Committee
would function and with recommendations to establish a process that
enables the Executive Committee to be informed by the policies set by the
Los Angeles City Council, and related matters.
Community Impact Statement: None submitted
CONTINUED TO DATE TO BE DETERMINED
(7) 230894
Motion (Blumenfield – Krekorian – Raman – Yaroslavsky) relative
to instructing the Chief Legislative Analyst (CLA), with the assistance of the
CAO, to report with details on how the County’s Executive Committee
would function and with recommendations to establish a process that
enables the Executive Committee to be informed by the policies set by the
Los Angeles City Council, and related matters.
Community Impact Statement: None submitted
APPROVED Motion (Blumenfield – Krekorian – Raman) AS AMENDED (4) Yes; (1)
Absent: Lee; Amended as detailed in Committee Report
(8) 230882
Motion (McOsker – et al. – Park) relative to a report from the CLA, with the
assistance of the City Administrative Officer (CAO), City Attorney, Bureau
of Engineering, Department of General Services (GSD), and any other
relevant departments, regarding a framework for a citywide policy to guide
the process, criteria, and timelines for formalizing property
transactions and binding agreements related to site acquisition,
rehabilitation, and renovations, as well as operations and maintenance, for
cityowned interim housing, and related matters. (At its meeting held on
September 6, 2023, the Housing and Homelessness Committee
approved as amended.)
Community Impact Statement: None submitted
APPROVED Motion (McOsker – et al. – Park) AS AMENDED (4) Yes; (1) Absent: Lee;
Amended as detailed in Committee Report
(9) 230479
CD 11 Verbal update from the LAHD relative to Motion (Park – Krekorian)
regarding the status of the Ellis Act process and relocation of tenants at the
Barrington Plaza Apartments located at 11740 Wilshire Boulevard in
Council District 11.
Community Impact Statement: None submitted
CONTINUED TO DATE TO BE DETERMINED
(10) 230930
Motion (Yaroslavsky for Raman Hernandez) relative to requesting the City
Attorney, with the LAHD and any other relevant departments, to report on
the adequacy of the City's mechanisms to ensure that the protections set
forth in state law for first right of refusal, right of return at original rents,
relocation payment, and payment of damages are enforced and
communicated to tenants and property owners throughout the ten year
compliance period.
Community Impact Statement: None submitted
APPROVED Motion (Yaroslavsky for Raman – Hernandez) (4) Yes; (1) Absent: Lee
Motion (Yaroslavsky for Raman Hernandez) relative to requesting the City
Attorney, with the LAHD and any other relevant departments, to report on
the adequacy of the City's mechanisms to ensure that the protections set
forth in state law for first right of refusal, right of return at original rents,
relocation payment, and payment of damages are enforced and
communicated to tenants and property owners throughout the ten year
compliance period.
Community Impact Statement: None submitted
APPROVED Motion (Yaroslavsky for Raman – Hernandez) (4) Yes; (1) Absent: Lee
(11) 230931
Motion (SotoMartinez for Raman Blumenfield) relative to instruct the Los
Angeles Homeless Services Authority (LAHSA), with the assistance of the
CLA, CAO, and the LAHD, to report regarding exits from interim housing
sites due to a break of participant agreements; and, related matters.
Community Impact Statement: None submitted
APPROVED Motion (SotoMartinez for Raman – Blumenfield) (4) Yes; (1) Absent:
Lee
(12) 230879
CD 1 CAO and LAHD reports relative to adopting the TEFRA Resolution and
minutes for Grandview Apartments, a supportive housing project, and a
request for authority to issue taxexempt and taxable multifamily conduit
revenue notes.
Fiscal Impact Statement: Yes
Financial Policies Statement: Yes
Community Impact Statement: None submitted
APPROVED City Administrative Officer report dated 083123 (4) Yes; (1) Absent: Lee
(13)
Verbal update from the LAHSA regarding its new data dashboards.
CONTINUED TO DATE TO BE DETERMINED
(14) 221545S7
CAO report relative to the Homelessness Emergency Account status for
the week ending August 18, 2023.
Community Impact Statement: None submitted
CONTINUED TO DATE TO BE DETERMINED
(15) 221545S8
CAO report relative to the Homelessness Emergency Account yearend
status report for Fiscal Year 202223.
(14) 221545S7
CAO report relative to the Homelessness Emergency Account status for
the week ending August 18, 2023.
Community Impact Statement: None submitted
CONTINUED TO DATE TO BE DETERMINED
(15) 221545S8
CAO report relative to the Homelessness Emergency Account yearend
status report for Fiscal Year 202223.
Community Impact Statement: None submitted
CONTINUED TO DATE TO BE DETERMINED
SUPPORTING MATERIALS
Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 000000) associated with the agenda item.
PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS
Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up
to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to
speak up to one minute for general public comment on any matter within the subjectmatter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agendaitems collectively, and/or on general public comment, based on the
anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members
and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any
general public comment except as explicitly permitted under the Brown Act.
COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE
https://clerk.lacity.gov/clerkservices/cps/councilcommitteemeetings/infoassignmentsstructure
SPECIAL ACCOMMODATION
Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 9781133. For Telecommunications Relay Service for the
hearing impaired, please see the information below.
NOTICE TO PAID REPRESENTATIVES
If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a
lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 9781960 or
ethics.commission@lacity.org.
EXHAUSTION OF ADMINISTRATIVE REMEDIES
A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time
reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City
Council's final action on a matter will become a part of the administrative record.
TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS
Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peertopeer and thirdparty telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in
all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers
generally telephone companies are compensated for the costs of providing TRS from either a state or a federal fund. There is no
ethics.commission@lacity.org.
EXHAUSTION OF ADMINISTRATIVE REMEDIES
A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time
reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City
Council's final action on a matter will become a part of the administrative record.
TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS
Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peertopeer and thirdparty telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in
all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers
generally telephone companies are compensated for the costs of providing TRS from either a state or a federal fund. There is no
cost to the TRS user.
What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIYBased TRS; SpeechtoSpeech Relay Service; Shared NonEnglish Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunicationsrelayservicetrs.
Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay
service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf,
hardofhearing, or has a speech disability.
For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.
Agenda
Please Note Public Comment Will Be Taken InPerson Only.
HOUSING AND HOMELESSNESS COMMITTEE
WEDNESDAY, SEPTEMBER 6, 2023 2:30 PM
JOHN FERRARO COUNCIL CHAMBER
ROOM 340, CITY HALL
200 NORTH SPRING STREET, LOS ANGELES, CA 90012
MEMBERS: COUNCILMEMBER NITHYA RAMAN, CHAIR
COUNCILMEMBER BOB BLUMENFIELD, VICE CHAIR
COUNCILMEMBER MARQUEECE HARRISDAWSON
COUNCILMEMBER MONICA RODRIGUEZ
COUNCILMEMBER JOHN S. LEE
(Luigi Verano – Legislative Assistant – (213) 9781082 or
Clerk.HousingandHomelessness@lacity.org)
Submit written comment at LACouncilComment.com
The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also
be accessed at: (213) 621CITY (Metro), (818) 9049450 (Valley), (310) 471CITY (Westside) and (310) 547CITY (San Pedro
Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other
channels.
The Committee will take public comment from members of the public inperson only; there will be no public comment by
teleconference. Additional information regarding Committee procedures provided at the end of this agenda.
MULTIPLE AGENDA ITEM COMMENT
GENERAL PUBLIC COMMENT
ITEM(S)
(1) 221200S26
Mayor’s report relative to the appointment of Belinda Allen to the
Affordable Housing Commission for the term ending June 30, 2023, to fill
the vacancy created by Gerard Garcia’s withdrawal from consideration.
Financial Disclosure Statement: Pending
Background Check: Pending
Community Impact Statement: None submitted
(1) 221200S26
Mayor’s report relative to the appointment of Belinda Allen to the
Affordable Housing Commission for the term ending June 30, 2023, to fill
the vacancy created by Gerard Garcia’s withdrawal from consideration.
Financial Disclosure Statement: Pending
Background Check: Pending
Community Impact Statement: None submitted
TIME LIMIT FILE SEPTEMBER 28, 2023
(LAST DAY FOR COUNCIL ACTION SEPTEMBER 27, 2023)
(2) 231200S140
Mayor report relative to the appointment of Jerod Gunsberg to the Rent
Adjustment Commission, for the term ending May 20, 2026, to fill the
vacancy created by the departure of April Brodie
Financial Disclosure Statement: Completed
Background Check: Pending
Community Impact Statement: None submitted
TIME LIMIT FILE OCTOBER 13, 2023
(LAST DAY FOR COUNCIL ACTION OCTOBER 13, 2023)
(3) 200841S36
CDs2, 3, 4, 6, 8, 9, 11, 12, 13, 14, 15City Administrative Officer (CAO) report relative to the
nineteenth report regarding COVID19 Homelessness
Roadmap funding recommendations.
Fiscal Impact Statement: Yes
Financial Policies Statement: Yes
(4) 200461
CD 1, CD 14 CAO and Los Angeles Housing Department (LAHD) reports relative to
amending loan agreements for supportive housing developments owned
and managed by Single Room Occupancy Housing Corporation, and
related actions.
Fiscal Impact Statement: Yes
Financial Policies Statement: Yes
(4) 200461
CD 1, CD 14 CAO and Los Angeles Housing Department (LAHD) reports relative to
amending loan agreements for supportive housing developments owned
and managed by Single Room Occupancy Housing Corporation, and
related actions.
Fiscal Impact Statement: Yes
Financial Policies Statement: Yes
Community Impact Statement: None submitted.
(5) 160600S145
CD 1 CAO and LAHD reports relative to executing a disposition and
development agreement for the development of affordable housing on the
cityowned property located at 216 224 South Avenue 24 in Council
District 1; and related matters.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(6) 210541
CAO and LAHD reports relative to the feasibility of creating a pilot program
to house formerly homeless Angelenos in Accessory Dwelling Units (ADU)
and creating an ADU financing pilot program.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(7) 230894
Motion (Blumenfield – Krekorian – Raman – Yaroslavsky) relative
to instructing the Chief Legislative Analyst (CLA), with the assistance of the
CAO, to report with details on how the County’s Executive Committee
would function and with recommendations to establish a process that
enables the Executive Committee to be informed by the policies set by the
Los Angeles City Council, and related matters.
Community Impact Statement: None submitted
(8) 230882
Motion (McOsker – et al. – Park) relative to a report from the CLA, with the
assistance of the CAO, City Attorney, Bureau of Engineering, General
Services Department, and any other relevant departments, regarding a
framework for a citywide policy to guide the process, criteria, and timelines
for formalizing property transactions and binding agreements related to site
acquisition, rehabilitation, and renovations, as well as operations and
Los Angeles City Council, and related matters.
Community Impact Statement: None submitted
(8) 230882
Motion (McOsker – et al. – Park) relative to a report from the CLA, with the
assistance of the CAO, City Attorney, Bureau of Engineering, General
Services Department, and any other relevant departments, regarding a
framework for a citywide policy to guide the process, criteria, and timelines
for formalizing property transactions and binding agreements related to site
acquisition, rehabilitation, and renovations, as well as operations and
maintenance, for cityowned interim housing, and related matters.
Community Impact Statement: None submitted
(9) 230479
CD 11 Verbal update from the LAHD relative to Motion (Park – Krekorian)
regarding the status of the Ellis Act process and relocation of tenants at the
Barrington Plaza Apartments located at 11740 Wilshire Boulevard in
Council District 11.
Community Impact Statement: None submitted
(10) 230930
Motion (Yaroslavsky for Raman Hernandez) relative to requesting the City
Attorney, with the LAHD and any other relevant departments, to report on
the adequacy of the City's mechanisms to ensure that the protections set
forth in state law for first right of refusal, right of return at original rents,
relocation payment, and payment of damages are enforced and
communicated to tenants and property owners throughout the ten year
compliance period.
Community Impact Statement: None submitted
(11) 230931
Motion (SotoMartinez for Raman Blumenfield) relative to instruct the Los
Angeles Homeless Services Authority (LAHSA), with the assistance of the
CLA, CAO, and the LAHD, to report regarding exits from interim housing
sites due to a break of participant agreements; and, related matters.
Community Impact Statement: None submitted
(12) 230879
CD 1 CAO and LAHD reports relative to adopting the TEFRA Resolution and
minutes for Grandview Apartments, a supportive housing project, and a
request for authority to issue taxexempt and taxable multifamily conduit
revenue notes.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(12) 230879
CD 1 CAO and LAHD reports relative to adopting the TEFRA Resolution and
minutes for Grandview Apartments, a supportive housing project, and a
request for authority to issue taxexempt and taxable multifamily conduit
revenue notes.
Fiscal Impact Statement: Yes
Financial Policies Statement: Yes
(13)
Verbal update from the LAHSA regarding its new data dashboards.
(14) 221545S7
CAO report relative to the Homelessness Emergency Account status for
the week ending August 18, 2023.
Community Impact Statement: None submitted
(15) 221545S8
CAO report relative to the Homelessness Emergency Account yearend
status report for Fiscal Year 202223.
Community Impact Statement: None submitted
SUPPORTING MATERIALS
Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 000000) associated with the agenda item.
PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS
Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up
to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to
speak up to one minute for general public comment on any matter within the subjectmatter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agendaitems collectively, and/or on general public comment, based on the
anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members
and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any
general public comment except as explicitly permitted under the Brown Act.
COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE
https://clerk.lacity.gov/clerkservices/cps/councilcommitteemeetings/infoassignmentsstructure
SPECIAL ACCOMMODATION
Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 9781133. For Telecommunications Relay Service for the
hearing impaired, please see the information below.
speak up to one minute for general public comment on any matter within the subjectmatter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agendaitems collectively, and/or on general public comment, based on the
anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members
and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any
general public comment except as explicitly permitted under the Brown Act.
COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE
https://clerk.lacity.gov/clerkservices/cps/councilcommitteemeetings/infoassignmentsstructure
SPECIAL ACCOMMODATION
Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 9781133. For Telecommunications Relay Service for the
hearing impaired, please see the information below.
NOTICE TO PAID REPRESENTATIVES
If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a
lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 9781960 or
ethics.commission@lacity.org.
EXHAUSTION OF ADMINISTRATIVE REMEDIES
A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time
reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City
Council's final action on a matter will become a part of the administrative record.
TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS
Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peertopeer and thirdparty telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in
all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers
generally telephone companies are compensated for the costs of providing TRS from either a state or a federal fund. There is no
cost to the TRS user.
What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIYBased TRS; SpeechtoSpeech Relay Service; Shared NonEnglish Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunicationsrelayservicetrs.
Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay
service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf,
hardofhearing, or has a speech disability.
For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.