Neighborhoods and Community Enrichment Committee
Regular MeetingLos Angeles, CA · April 3, 2024
Minutes
Please Note Public Comment Will Be Taken InPerson Only.
JOURNAL – NEIGHBORHOODS AND COMMUNITY ENRICHMENT COMMITTEE
WEDNESDAY, APRIL 3, 2024 8:30 AM
ROOM 401, CITY HALL
200 NORTH SPRING STREET, LOS ANGELES, CA 90012
COUNCILMEMBER EUNISSES HERNANDEZ,
MEMBERS:
CHAIR
COUNCILMEMBER JOHN LEE
COUNCILMEMBER HEATHER HUTT
(Eric Villanueva Legislative Assistant (213) 9781072 or eric.villanueva@lacity.org)
Submit written comment at LACouncilComment.com
The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also
be accessed at: (213) 621CITY (Metro), (818) 9049450 (Valley), (310) 471CITY (Westside) and (310) 547CITY (San Pedro
Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other
channels.
The Committee will take public comment from members of the public inperson only; there will be no public comment by
teleconference. Additional information regarding Committee procedures provided at the end of this agenda.
Spanish language interpretation is available at all Council and Committee meetings. Interpretation services in additional
languages are available upon request, at no cost. Please submit your request to clerk.interpretation@lacity.org as soon as
possible to allow time for scheduling. You will receive a confirmation reply if an interpreter is available.
GENERAL PUBLIC COMMENT
MULTIPLE AGENDA ITEM COMMENT
ITEM(S)
(1) 240062
CD 1, CD 11 Board of Recreation and Park Commissioners and L.A. For Kids Steering
Committee reports and Resolution relative to two Measure A grants for the
Pacific Palisades Dog Park Project and the Sycamore Grove Master Plan.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED L.A. For Kids Steering Committee report dated 022924 (2) Yes; (1)
(1) 240062
CD 1, CD 11 Board of Recreation and Park Commissioners and L.A. For Kids Steering
Committee reports and Resolution relative to two Measure A grants for the
Pacific Palisades Dog Park Project and the Sycamore Grove Master Plan.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED L.A. For Kids Steering Committee report dated 022924 (2) Yes; (1)
Absent: Lee
(2) 221088
Recreation and Parks Department Report relative to costs of providing
automated external defibrillators (AEDs) at Recreation and Park facilities.
Fiscal Impact Statement: No
Community Impact Statement: None submitted
APPROVED Department of Recreation and Parks report dated 012424 AS
AMENDED (2) Yes; (1) Absent: Lee
(3) 240080
Board of Recreation and Park Commissioners report relative to the
Memorandum of Understanding (MOU) between Department of Recreation
and Parks and Los Angeles County Probation Department for Juvenile
Justice Crime Prevention Act (JJCPA) Afterschool Enrichment and
Supervision program Youth Employment Internship Program.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED Department of Recreation and Parks report dated 012224 (2) Yes; (1)
Absent: Lee
(4) 230021S1
Board of Recreation and Park Commissioners report relative to entering
into and accepting the California Department of Social Services 202324
Local Agreement for the General Child Care and Development Program.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED Department of Recreation and Parks report dated 010424 (2) Yes; (1)
Absent: Lee
(5) 240237
Motion (Rodriguez Park) relative to requesting the Library Department
report with a plan that would allow for the access of banned books at each
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED Department of Recreation and Parks report dated 010424 (2) Yes; (1)
Absent: Lee
(5) 240237
Motion (Rodriguez Park) relative to requesting the Library Department
report with a plan that would allow for the access of banned books at each
terminal in the Los Angeles International Airport (LAX); and feasibility of
relaunching the Read Freely program to ensure the access of banned
books all year round to individuals living within the United States.
Community Impact Statement: None submitted
(Referred to the Trade, Travel, and Tourism Committee and
Neighborhoods and Community Enrichment Committee. The
Trade, Travel, and Tourism Committee approved the item on March
19, 2024.)
APPROVED Motion (Rodriguez Park) (2) Yes; (1) Absent: Lee
(6) 231008
City Attorney report and draft Ordinance amending the Los Angeles
Municipal Code Section 53.15.2 of Article 3, Chapter V of the Los Angeles
Municipal Code to provide a temporary moratorium on the issuance of new
dog breeding permits until the dog population in the City's animal shelters
is reduced.
Fiscal Impact Statement: No
Community Impact Statement: Yes
For: Tarzana Neighborhood Council
For if amended: Reseda Neighborhood Council
Against: SunlandTujunga Neighborhood Council
APPROVED City Attorney report and Ordinance dated 031424 (2) Yes; (1) Absent:
Lee
(7) 240335
Department of Animal Services report relative to accepting a bequest from
the Don B. Owen, Sr. Revocable Trust to benefit the West Los Angeles
Animal Services Center.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED City Attorney report and Ordinance dated 031424 (2) Yes; (1) Absent:
Lee
(7) 240335
Department of Animal Services report relative to accepting a bequest from
the Don B. Owen, Sr. Revocable Trust to benefit the West Los Angeles
Animal Services Center.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED Department of Animal Services report dated 022624 (2) Yes; (1)
Absent: Lee
(8) 240328
Motion (Hernandez Park) relative to instructing the Department of Animal
Services to report on the City's existing foster program and, with the
assistance of the City Administrative Officer, on a proposed methodology
for offering a monetary stipend for fostering shelter animals.
Community Impact Statement: None submitted
APPROVED Motion (Hernandez Park) (2) Yes; (1) Absent: Lee
(9) 220295
Youth Development Department report relative to the proposed
administrative operation, oversight, and estimated costs needed to
establish personal financial management tools and resources for youth.
Fiscal Impact Statement: No
Community Impact Statement: None submitted
APPROVED Youth Development Department report dated 033124 (2) Yes; (1)
Absent: Lee
(10) 240281
CD 4 City Administrative Officer report relative to an agreement with A.J. Family
Entertainment, LLC for the operation and maintenance of the Sherman
Oaks Castle Park batting cages concession.
Fiscal Impact Statement: Yes
Financial Policies Statement: Yes
Community Impact Statement: None submitted
TIME LIMIT FILE MAY 6, 2024
(LAST DAY FOR COUNCIL ACTION MAY 3, 2024)
Fiscal Impact Statement: Yes
Financial Policies Statement: Yes
Community Impact Statement: None submitted
TIME LIMIT FILE MAY 6, 2024
(LAST DAY FOR COUNCIL ACTION MAY 3, 2024)
APPROVED City Administrative Officer report dated 012324 (2) Yes; (1) Absent: Lee
(11) 241200S10
Communication from the Mayor relative to the appointment of Chrissie
Castro to the Los Angeles City/ County Native American Indian
Commission.
Financial Disclosure Statement: Not applicable
Background Review: Pending
Community Impact Statement: None submitted
APPROVED Mayor's report dated 030624 (2) Yes; (1) Absent: Lee
(12) 241200S11
Communication from the Mayor relative to the appointment of Andrea
Garcia to the Los Angeles City/ County Native American Indian
Commission.
Financial Disclosure Statement: Not applicable
Background Review: Pending
Community Impact Statement: None submitted
APPROVED Mayor's report dated 030624 (2) Yes; (1) Absent: Lee
(13) 121670S8
L.A. For Kids Steering Committee report relative to authorizing the
proposed reprogramming and expenditures of the Proposition K
administrative funding allocations, and staff to effectuate the
recommendations.
Fiscal Impact Statement: Yes
Financial Policies Statement: Yes
Community Impact Statement: None submitted
APPROVED City Administrative Officer report dated 022924 (2) Yes; (1) Absent: Lee
(14) 190431
Fiscal Impact Statement: Yes
Financial Policies Statement: Yes
Community Impact Statement: None submitted
APPROVED City Administrative Officer report dated 022924 (2) Yes; (1) Absent: Lee
(14) 190431
CD 5 City Administrative Officer report relative to the proposed Amended and
Restated Agreement with the Tavern at Rancho, LLC, for the
redevelopment, operation, and maintenance of food and beverage
concession at the Rancho Park Golf Complex.
Fiscal Impact Statement: Yes
Financial Policies Statement: Yes
Community Impact Statement: None submitted.
TIME LIMIT FILE APRIL 15, 2024
(LAST DAY FOR COUNCIL ACTION APRIL 12, 2024)
APPROVED City Administrative Officer report dated 012924 (2) Yes; (1) Absent: Lee
SUPPORTING MATERIALS
Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 000000) associated with the agenda item.
PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS
Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up
to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to
speak up to one minute for general public comment on any matter within the subjectmatter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agendaitems collectively, and/or on general public comment, based on the
anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members
and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any
general public comment except as explicitly permitted under the Brown Act.
COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE
https://clerk.lacity.gov/clerkservices/cps/councilcommitteemeetings/infoassignmentsstructure
SPECIAL ACCOMMODATION
Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 9781075. For Telecommunications Relay Service for the
hearing impaired, please see the information below.
NOTICE TO PAID REPRESENTATIVES
general public comment except as explicitly permitted under the Brown Act.
COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE
https://clerk.lacity.gov/clerkservices/cps/councilcommitteemeetings/infoassignmentsstructure
SPECIAL ACCOMMODATION
Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 9781075. For Telecommunications Relay Service for the
hearing impaired, please see the information below.
NOTICE TO PAID REPRESENTATIVES
If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a
lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 9781960 or
ethics.commission@lacity.org.
EXHAUSTION OF ADMINISTRATIVE REMEDIES
A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time
reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City
Council's final action on a matter will become a part of the administrative record.
TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS
Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peertopeer and thirdparty telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in
all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers
generally telephone companies are compensated for the costs of providing TRS from either a state or a federal fund. There is no
cost to the TRS user.
What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIYBased TRS; SpeechtoSpeech Relay Service; Shared NonEnglish Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunicationsrelayservicetrs.
Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay
service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf,
hardofhearing, or has a speech disability.
For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.
Agenda
Please Note Public Comment Will Be Taken InPerson Only.
NEIGHBORHOODS AND COMMUNITY ENRICHMENT COMMITTEE
WEDNESDAY, APRIL 3, 2024 8:30 AM
ROOM 401, CITY HALL
200 NORTH SPRING STREET, LOS ANGELES, CA 90012
COUNCILMEMBER EUNISSES HERNANDEZ,
MEMBERS:
CHAIR
COUNCILMEMBER JOHN LEE
COUNCILMEMBER HEATHER HUTT
(Eric Villanueva Legislative Assistant (213) 9781075 or eric.villanueva@lacity.org)
Submit written comment at LACouncilComment.com
The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also
be accessed at: (213) 621CITY (Metro), (818) 9049450 (Valley), (310) 471CITY (Westside) and (310) 547CITY (San Pedro
Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other
channels.
The Committee will take public comment from members of the public inperson only; there will be no public comment by
teleconference. Additional information regarding Committee procedures provided at the end of this agenda.
Spanish language interpretation is available at all Council and Committee meetings. Interpretation services in additional
languages are available upon request, at no cost. Please submit your request to clerk.interpretation@lacity.org as soon as
possible to allow time for scheduling. You will receive a confirmation reply if an interpreter is available.
GENERAL PUBLIC COMMENT
MULTIPLE AGENDA ITEM COMMENT
ITEM(S)
(1) 240062
CD 1, CD 11 Board of Recreation and Park Commissioners and L.A. For Kids Steering
Committee reports and Resolution relative to two Measure A grants for the
Pacific Palisades Dog Park Project and the Sycamore Grove Master Plan.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(2) 221088
(1) 240062
CD 1, CD 11 Board of Recreation and Park Commissioners and L.A. For Kids Steering
Committee reports and Resolution relative to two Measure A grants for the
Pacific Palisades Dog Park Project and the Sycamore Grove Master Plan.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(2) 221088
Recreation and Parks Department Report relative to costs of providing
automated external defibrillators (AEDs) at Recreation and Park facilities.
Fiscal Impact Statement: No
Community Impact Statement: None submitted
(3) 240080
Board of Recreation and Park Commissioners report relative to the
Memorandum of Understanding (MOU) between Department of Recreation
and Parks and Los Angeles County Probation Department for Juvenile
Justice Crime Prevention Act (JJCPA) Afterschool Enrichment and
Supervision program Youth Employment Internship Program.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(4) 230021S1
Board of Recreation and Park Commissioners report relative to entering
into and accepting the California Department of Social Services 202324
Local Agreement for the General Child Care and Development Program.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(5) 240237
CD 11 Motion (Rodriguez Park) relative to requesting the Library Department
report with a plan that would allow for the access of banned books at each
terminal in the Los Angeles International Airport (LAX); and feasibility of
relaunching the Read Freely program to ensure the access of banned
books all year round to individuals living within the United States.
(Referred to the Trade, Travel, and Tourism Committee and
Neighborhoods and Community Enrichment Committee. The Trade,
Travel, and Tourism Committee approved the item on March 19,
2024.)
(5) 240237
CD 11 Motion (Rodriguez Park) relative to requesting the Library Department
report with a plan that would allow for the access of banned books at each
terminal in the Los Angeles International Airport (LAX); and feasibility of
relaunching the Read Freely program to ensure the access of banned
books all year round to individuals living within the United States.
(Referred to the Trade, Travel, and Tourism Committee and
Neighborhoods and Community Enrichment Committee. The Trade,
Travel, and Tourism Committee approved the item on March 19,
2024.)
Community Impact Statement: None submitted
(6) 231008
City Attorney report and draft Ordinance amending the Los Angeles
Municipal Code Section 53.15.2 of Article 3, Chapter V of the Los Angeles
Municipal Code to provide a temporary moratorium on the issuance of new
dog breeding permits until the dog population in the City's animal shelters
is reduced.
Fiscal Impact Statement: No
Community Impact Statement: Yes
For: Tarzana Neighborhood Council
For if amended: Reseda Neighborhood Council
Against: SunlandTujunga Neighborhood Council
(7) 240335
Department of Animal Services report relative to accepting a bequest from
the Don B. Owen, Sr. Revocable Trust to benefit the West Los Angeles
Animal Services Center.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(8) 240328
Motion (Hernandez Park) relative to instructing the Department of Animal
Services to report on the City's existing foster program and, with the
assistance of the City Administrative Officer, on a proposed methodology
for offering a monetary stipend for fostering shelter animals.
Community Impact Statement: None submitted
(9) 220295
(8) 240328
Motion (Hernandez Park) relative to instructing the Department of Animal
Services to report on the City's existing foster program and, with the
assistance of the City Administrative Officer, on a proposed methodology
for offering a monetary stipend for fostering shelter animals.
Community Impact Statement: None submitted
(9) 220295
Youth Development Department report relative to the proposed
administrative operation, oversight, and estimated costs needed to
establish personal financial management tools and resources for youth.
Fiscal Impact Statement: No
Community Impact Statement: None submitted
(10) 240281
CD 4 City Administrative Officer report relative to an agreement with A.J. Family
Entertainment, LLC for the operation and maintenance of the Sherman
Oaks Castle Park batting cages concession.
Fiscal Impact Statement: Yes
Financial Policies Statement: Yes
Community Impact Statement: None submitted
TIME LIMIT FILE MAY 6, 2024
(LAST DAY FOR COUNCIL ACTION MAY 3, 2024)
(11) 241200S10
Communication from the Mayor relative to the appointment of Chrissie
Castro to the Los Angeles City/ County Native American Indian
Commission.
Financial Disclosure Statement: Not applicable
Background Review: Pending
Community Impact Statement: None submitted
(12) 241200S11
Communication from the Mayor relative to the appointment of Andrea
Garcia to the Los Angeles City/ County Native American Indian
Commission.
Financial Disclosure Statement: Not applicable
Background Review: Pending
Community Impact Statement: None submitted
(12) 241200S11
Communication from the Mayor relative to the appointment of Andrea
Garcia to the Los Angeles City/ County Native American Indian
Commission.
Financial Disclosure Statement: Not applicable
Background Review: Pending
Community Impact Statement: None submitted
(13) 121670S8
L.A. For Kids Steering Committee report relative to authorizing the
proposed reprogramming and expenditures of the Proposition K
administrative funding allocations, and staff to effectuate the
recommendations.
Fiscal Impact Statement: Yes
Financial Policies Statement: Yes
Community Impact Statement: None submitted
(14) 190431
CD 5 City Administrative Officer report relative to the proposed Amended and
Restated Agreement with the Tavern at Rancho, LLC, for the
redevelopment, operation, and maintenance of food and beverage
concession at the Rancho Park Golf Complex.
Fiscal Impact Statement: Yes
Financial Policies Statement: Yes
Community Impact Statement: None submitted
TIME LIMIT FILE APRIL 15, 2024
(LAST DAY FOR COUNCIL ACTION APRIL 12, 2024)
SUPPORTING MATERIALS
Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
Community Impact Statement: None submitted
TIME LIMIT FILE APRIL 15, 2024
(LAST DAY FOR COUNCIL ACTION APRIL 12, 2024)
SUPPORTING MATERIALS
Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 000000) associated with the agenda item.
PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS
Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up
to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to
speak up to one minute for general public comment on any matter within the subjectmatter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agendaitems collectively, and/or on general public comment, based on the
anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members
and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any
general public comment except as explicitly permitted under the Brown Act.
COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE
https://clerk.lacity.gov/clerkservices/cps/councilcommitteemeetings/infoassignmentsstructure
SPECIAL ACCOMMODATION
Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 9781075. For Telecommunications Relay Service for the
hearing impaired, please see the information below.
NOTICE TO PAID REPRESENTATIVES
If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a
lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 9781960 or
ethics.commission@lacity.org.
EXHAUSTION OF ADMINISTRATIVE REMEDIES
A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time
reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City
Council's final action on a matter will become a part of the administrative record.
TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS
Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peertopeer and thirdparty telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in
all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers
generally telephone companies are compensated for the costs of providing TRS from either a state or a federal fund. There is no
cost to the TRS user.
What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIYBased TRS; SpeechtoSpeech Relay Service; Shared NonEnglish Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunicationsrelayservicetrs.
Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay
service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf,
hardofhearing, or has a speech disability.
Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peertopeer and thirdparty telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in
all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers
generally telephone companies are compensated for the costs of providing TRS from either a state or a federal fund. There is no
cost to the TRS user.
What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIYBased TRS; SpeechtoSpeech Relay Service; Shared NonEnglish Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunicationsrelayservicetrs.
Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay
service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf,
hardofhearing, or has a speech disability.
For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.