Neighborhoods and Community Enrichment Committee
Regular MeetingLos Angeles, CA · June 5, 2024
Minutes
Please Note Public Comment Will Be Taken InPerson Only.
JOURNAL – NEIGHBORHOODS AND COMMUNITY ENRICHMENT COMMITTEE
WEDNESDAY, JUNE 5, 2024 8:30 AM
ROOM 401, CITY HALL
200 NORTH SPRING STREET, LOS ANGELES, CA 90012
COUNCILMEMBER EUNISSES HERNANDEZ,
MEMBERS:
CHAIR
COUNCILMEMBER JOHN LEE
COUNCILMEMBER HEATHER HUTT
(Eric Villanueva Legislative Assistant (213) 9781072 or eric.villanueva@lacity.org)
Submit written comment at LACouncilComment.com
The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also
be accessed at: (213) 621CITY (Metro), (818) 9049450 (Valley), (310) 471CITY (Westside) and (310) 547CITY (San Pedro
Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other
channels.
The Committee will take public comment from members of the public inperson only; there will be no public comment by
teleconference. Additional information regarding Committee procedures provided at the end of this agenda.
Spanish language interpretation is available at all Council and Committee meetings. Interpretation services in additional
languages are available upon request, at no cost. Please submit your request to clerk.interpretation@lacity.org as soon as
possible to allow time for scheduling. You will receive a confirmation reply if an interpreter is available.
MULTIPLE AGENDA ITEM COMMENT
GENERAL PUBLIC COMMENT
ITEM(S)
(1) 141122
Communication from the Mayor relative to the reappointment of Karen
Winnick to the Board of Zoo Commissioners.
Financial Disclosure Statement: Pending
Community Impact Statement: None submitted
TIME LIMIT FILE JULY 8, 2024
(LAST DAY FOR COUNCIL ACTION JULY 3, 2024)
(1) 141122
Communication from the Mayor relative to the reappointment of Karen
Winnick to the Board of Zoo Commissioners.
Financial Disclosure Statement: Pending
Community Impact Statement: None submitted
TIME LIMIT FILE JULY 8, 2024
(LAST DAY FOR COUNCIL ACTION JULY 3, 2024)
APPROVED Mayor's report dated 52224 (3) Yes; (0) No
(2) 231200S157
Communication from the Mayor relative to the reappointment of Natasha
Case to the Board of Cultural Affairs Commissioners.
Financial Disclosure Statement: Pending
Community Impact Statement: None submitted
TIME LIMIT FILE JULY 4, 2024
(LAST DAY FOR COUNCIL ACTION JULY 3, 2024)
APPROVED Mayor's report dated 52024 (3) Yes; (0) No
(3) 231200S57
Communication from the Mayor relative to the reappointment of Suzanne
Manriquez to the El Pueblo de Los Angeles Historical Monument Authority
Commission.
Financial Disclosure Statement: Pending
Community Impact Statement: None submitted
TIME LIMIT FILE JULY 4, 2024
(LAST DAY FOR COUNCIL ACTION JULY 3, 2024)
APPROVED Mayor's report dated 52024 (3) Yes; (0) No
(4) 231200S96
Communication from the Mayor relative to the reappointment of Fiona
Hutton to the Board of Recreation and Park Commissioners.
Financial Disclosure Statement: Pending
Community Impact Statement: None submitted
TIME LIMIT FILE JULY 4, 2024
APPROVED Mayor's report dated 52024 (3) Yes; (0) No
(4) 231200S96
Communication from the Mayor relative to the reappointment of Fiona
Hutton to the Board of Recreation and Park Commissioners.
Financial Disclosure Statement: Pending
Community Impact Statement: None submitted
TIME LIMIT FILE JULY 4, 2024
(LAST DAY FOR COUNCIL ACTION JULY 3, 2024)
APPROVED Mayor's report dated 52024 (3) Yes; (0) No
(5) 241200S18
Communication from the Mayor relative to the appointment of Bryce Lewis
Smith to the Los Angeles City/ County Native American Indian
Commission.
Financial Disclosure Statement: Not applicable
Background Review: Pending
Community Impact Statement: None submitted
APPROVED Mayor's report dated 52024 (3) Yes; (0) No
(6) 241200S19
Communication from the Mayor relative to the appointment of Vivian
Garcia to the Los Angeles City/ County Native American Indian
Commission.
Financial Disclosure Statement: Not applicable
Background Review: Pending
Community Impact Statement: None submitted
APPROVED Mayor's report dated 52024 (3) Yes; (0) No
(7) 240581
Motion (De Leon – Park) relative to the lease of puesto P04 to Maria
Transito Hernandez, and the proposed addition of Patricia Josefina
Hernandez and Richard Hernandez Chase to the lease, and related
matters.
Community Impact Statement: None submitted
APPROVED Motion (De Leon Park) (3) Yes; (0) No
(8) 240553
Board of Recreation and Park Commissioners report relative to the
application for the 2024 Dodgers DREAMTEAM Program Grant from the
Los Angeles Dodgers Foundation, for the benefit of the 2024 Season of
Transito Hernandez, and the proposed addition of Patricia Josefina
Hernandez and Richard Hernandez Chase to the lease, and related
matters.
Community Impact Statement: None submitted
APPROVED Motion (De Leon Park) (3) Yes; (0) No
(8) 240553
Board of Recreation and Park Commissioners report relative to the
application for the 2024 Dodgers DREAMTEAM Program Grant from the
Los Angeles Dodgers Foundation, for the benefit of the 2024 Season of
youth baseball and girls softball leagues.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED Board of Recreation and Park Commissioners report dated 5224 (3)
Yes; (0) No
(9) 170659
CD 6 City Administrative Officer report relative to a Supplemental Agreement to
Contract No. C129781 with Western University of Health Sciences
College of Veterinary Medicine, to provide spay/neuter and related
veterinary services at the East Valley Animal Services Center.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
TIME LIMIT FILE JULY 5, 2024
(LAST DAY FOR COUNCIL ACTION JULY 3, 2024)
APPROVED City Administrative Officer report dated 093022 (3) Yes; (0) No
(10) 240517
Board of Recreation and Park Commissioners report relative to a
continued funding application to the California Department of Education for
the 202425 California State Preschool Program to provide subsidized
preschool services at RAP facilities.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED Board of Recreation and Park Commissioners report dated 5224 (3)
Yes; (0) No
(11) 171084
CD 4 Board of Recreation and Park Commissioners report relative to a request
the 202425 California State Preschool Program to provide subsidized
preschool services at RAP facilities.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED Board of Recreation and Park Commissioners report dated 5224 (3)
Yes; (0) No
(11) 171084
CD 4 Board of Recreation and Park Commissioners report relative to a request
for authority to rescind the Outdoor Environmental Education Facilities
Grant Award for the Griffith Park Urban Environment Education Center
Project.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED Board of Recreation and Park Commissioners report dated 5224 (3)
Yes; (0) No
(12) 240549
Motion (Hernandez for Raman – HarrisDawson) relative to the funding
needed, and potential funding sources for a permanent art installation in the
area surrounding the Silver Lake Reservoir in memory of Black Americans
who have been killed by law enforcement.
Community Impact Statement: None submitted
APPROVED Motion (Hernandez for Raman HarrisDawson) (3) Yes; (0) No
(13) 140455S7
Board of Recreation and Park Commissioners report relative to authorizing
the Department of Recreation and Parks to expend the grant funds from the
California Department of Education, for the 202223 Summer Lunch
Program, and related matters.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED Board of Recreation and Park Commissioners report dated 52924 (3)
Yes; (0) No
(14) 240504
City Administrative Officer report relative to the acceptance of a non
competitive grant from Best Friends Animal Society to hire parttime and
asneeded staff at City animal shelters.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED Board of Recreation and Park Commissioners report dated 52924 (3)
Yes; (0) No
(14) 240504
City Administrative Officer report relative to the acceptance of a non
competitive grant from Best Friends Animal Society to hire parttime and
asneeded staff at City animal shelters.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
APPROVED City Administrative Officer report dated 5224 (3) Yes; (0) No
SUPPORTING MATERIALS
Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 000000) associated with the agenda item.
PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS
Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up
to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to
speak up to one minute for general public comment on any matter within the subjectmatter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agendaitems collectively, and/or on general public comment, based on the
anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members
and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any
general public comment except as explicitly permitted under the Brown Act.
COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE
https://clerk.lacity.gov/clerkservices/cps/councilcommitteemeetings/infoassignmentsstructure
SPECIAL ACCOMMODATION
Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 9781075. For Telecommunications Relay Service for the
hearing impaired, please see the information below.
NOTICE TO PAID REPRESENTATIVES
If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a
lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 9781960 or
ethics.commission@lacity.org.
EXHAUSTION OF ADMINISTRATIVE REMEDIES
A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time
reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City
Council's final action on a matter will become a part of the administrative record.
TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS
Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peertopeer and thirdparty telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in
all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 9781960 or
ethics.commission@lacity.org.
EXHAUSTION OF ADMINISTRATIVE REMEDIES
A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time
reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City
Council's final action on a matter will become a part of the administrative record.
TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS
Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peertopeer and thirdparty telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in
all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers
generally telephone companies are compensated for the costs of providing TRS from either a state or a federal fund. There is no
cost to the TRS user.
What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIYBased TRS; SpeechtoSpeech Relay Service; Shared NonEnglish Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunicationsrelayservicetrs.
Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay
service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf,
hardofhearing, or has a speech disability.
For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.
Agenda
Please Note Public Comment Will Be Taken InPerson Only.
NEIGHBORHOODS AND COMMUNITY ENRICHMENT COMMITTEE
WEDNESDAY, JUNE 5, 2024 8:30 AM
ROOM 401, CITY HALL
200 NORTH SPRING STREET, LOS ANGELES, CA 90012
COUNCILMEMBER EUNISSES HERNANDEZ,
MEMBERS:
CHAIR
COUNCILMEMBER JOHN LEE
COUNCILMEMBER HEATHER HUTT
(Eric Villanueva Legislative Assistant (213) 9781075 or eric.villanueva@lacity.org)
Submit written comment at LACouncilComment.com
The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also
be accessed at: (213) 621CITY (Metro), (818) 9049450 (Valley), (310) 471CITY (Westside) and (310) 547CITY (San Pedro
Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other
channels.
The Committee will take public comment from members of the public inperson only; there will be no public comment by
teleconference. Additional information regarding Committee procedures provided at the end of this agenda.
Spanish language interpretation is available at all Council and Committee meetings. Interpretation services in additional
languages are available upon request, at no cost. Please submit your request to clerk.interpretation@lacity.org as soon as
possible to allow time for scheduling. You will receive a confirmation reply if an interpreter is available.
MULTIPLE AGENDA ITEM COMMENT
GENERAL PUBLIC COMMENT
ITEM(S)
(1) 141122
Communication from the Mayor relative to the reappointment of Karen
Winnick to the Board of Zoo Commissioners.
Financial Disclosure Statement: Pending
Community Impact Statement: None submitted
TIME LIMIT FILE JULY 8, 2024
(LAST DAY FOR COUNCIL ACTION JULY 3, 2024)
(1) 141122
Communication from the Mayor relative to the reappointment of Karen
Winnick to the Board of Zoo Commissioners.
Financial Disclosure Statement: Pending
Community Impact Statement: None submitted
TIME LIMIT FILE JULY 8, 2024
(LAST DAY FOR COUNCIL ACTION JULY 3, 2024)
(2) 241200S7
Communication from the Mayor relative to the reappointment of Douglas
Epperhart to the Board of Neighborhood Commissioners.
Financial Disclosure Statement: Pending
Community Impact Statement: None submitted
TIME LIMIT FILE JULY 8, 2024
(LAST DAY FOR COUNCIL ACTION JULY 3, 2024)
(3) 231200S157
Communication from the Mayor relative to the reappointment of Natasha
Case to the Board of Cultural Affairs Commissioners.
Financial Disclosure Statement: Pending
Community Impact Statement: None submitted
TIME LIMIT FILE JULY 4, 2024
(LAST DAY FOR COUNCIL ACTION JULY 3, 2024)
(4) 231200S57
Communication from the Mayor relative to the reappointment of Suzanne
Manriquez to the El Pueblo de Los Angeles Historical Monument Authority
Commission.
Financial Disclosure Statement: Pending
Community Impact Statement: None submitted
TIME LIMIT FILE JULY 4, 2024
(LAST DAY FOR COUNCIL ACTION JULY 3, 2024)
Communication from the Mayor relative to the reappointment of Suzanne
Manriquez to the El Pueblo de Los Angeles Historical Monument Authority
Commission.
Financial Disclosure Statement: Pending
Community Impact Statement: None submitted
TIME LIMIT FILE JULY 4, 2024
(LAST DAY FOR COUNCIL ACTION JULY 3, 2024)
(5) 231200S96
Communication from the Mayor relative to the reappointment of Fiona
Hutton to the Board of Recreation and Park Commissioners.
Financial Disclosure Statement: Pending
Community Impact Statement: None submitted
TIME LIMIT FILE JULY 4, 2024
(LAST DAY FOR COUNCIL ACTION JULY 3, 2024)
(6) 241200S18
Communication from the Mayor relative to the appointment of Bryce Lewis
Smith to the Los Angeles City/ County Native American Indian
Commission.
Financial Disclosure Statement: Not applicable
Background Review: Pending
Community Impact Statement: None submitted
(7) 241200S19
Communication from the Mayor relative to the appointment of Vivian
Garcia to the Los Angeles City/ County Native American Indian
Commission.
Financial Disclosure Statement: Not applicable
Background Review: Pending
Community Impact Statement: None submitted
(8) 240581
Motion (De Leon – Park) relative to the lease of puesto P04 to Maria
Transito Hernandez, and the proposed addition of Patricia Josefina
Hernandez and Richard Hernandez Chase to the lease, and related
matters.
Background Review: Pending
Community Impact Statement: None submitted
(8) 240581
Motion (De Leon – Park) relative to the lease of puesto P04 to Maria
Transito Hernandez, and the proposed addition of Patricia Josefina
Hernandez and Richard Hernandez Chase to the lease, and related
matters.
Community Impact Statement: None submitted
(9) 240553
Board of Recreation and Park Commissioners report relative to the
application for the 2024 Dodgers DREAMTEAM Program Grant from the
Los Angeles Dodgers Foundation, for the benefit of the 2024 Season of
youth baseball and girls softball leagues.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(10) 170659
CD 6 City Administrative Officer report relative to a Supplemental Agreement to
Contract No. C129781 with Western University of Health Sciences
College of Veterinary Medicine, to provide spay/neuter and related
veterinary services at the East Valley Animal Services Center.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
TIME LIMIT FILE JULY 5, 2024
(LAST DAY FOR COUNCIL ACTION JULY 3, 2024)
(11) 240517
Board of Recreation and Park Commissioners report relative to a
continued funding application to the California Department of Education for
the 202425 California State Preschool Program to provide subsidized
preschool services at RAP facilities.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(11) 240517
Board of Recreation and Park Commissioners report relative to a
continued funding application to the California Department of Education for
the 202425 California State Preschool Program to provide subsidized
preschool services at RAP facilities.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(12) 171084
CD 4 Board of Recreation and Park Commissioners report relative to a request
for authority to rescind the Outdoor Environmental Education Facilities
Grant Award for the Griffith Park Urban Environment Education Center
Project.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(13) 240549
Motion (Hernandez for Raman – HarrisDawson) relative to the funding
needed, and potential funding sources for a permanent art installation in the
area surrounding the Silver Lake Reservoir in memory of Black Americans
who have been killed by law enforcement.
Community Impact Statement: None submitted
(14) 140455S7
Board of Recreation and Park Commissioners report relative to authorizing
the Department of Recreation and Parks to expend the grant funds from the
California Department of Education, for the 202223 Summer Lunch
Program, and related matters.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(15) 240504
City Administrative Officer report relative to the acceptance of a non
competitive grant from Best Friends Animal Society to hire parttime and
asneeded staff at City animal shelters.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
(15) 240504
City Administrative Officer report relative to the acceptance of a non
competitive grant from Best Friends Animal Society to hire parttime and
asneeded staff at City animal shelters.
Fiscal Impact Statement: Yes
Community Impact Statement: None submitted
SUPPORTING MATERIALS
Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 000000) associated with the agenda item.
PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS
Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up
to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to
speak up to one minute for general public comment on any matter within the subjectmatter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agendaitems collectively, and/or on general public comment, based on the
anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members
and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any
general public comment except as explicitly permitted under the Brown Act.
COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE
https://clerk.lacity.gov/clerkservices/cps/councilcommitteemeetings/infoassignmentsstructure
SPECIAL ACCOMMODATION
Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 9781075. For Telecommunications Relay Service for the
hearing impaired, please see the information below.
NOTICE TO PAID REPRESENTATIVES
If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a
lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 9781960 or
ethics.commission@lacity.org.
EXHAUSTION OF ADMINISTRATIVE REMEDIES
A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time
reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City
Council's final action on a matter will become a part of the administrative record.
TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS
Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peertopeer and thirdparty telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in
all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers
generally telephone companies are compensated for the costs of providing TRS from either a state or a federal fund. There is no
cost to the TRS user.
What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIYBased TRS; SpeechtoSpeech Relay Service; Shared NonEnglish Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunicationsrelayservicetrs.
Council's final action on a matter will become a part of the administrative record.
TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS
Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peertopeer and thirdparty telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in
all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers
generally telephone companies are compensated for the costs of providing TRS from either a state or a federal fund. There is no
cost to the TRS user.
What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIYBased TRS; SpeechtoSpeech Relay Service; Shared NonEnglish Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunicationsrelayservicetrs.
Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay
service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf,
hardofhearing, or has a speech disability.
For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.