Planning and Land Use Management Committee

JOURNAL – PLANNING AND LAND USE MANAGEMENT COMMITTEE Tuesday, April 5, 2022 JOHN FERRARO COUNCIL CHAMBER, ROOM , CITY HALL ­ 2:00 PM 200 NORTH SPRING STREET, LOS ANGELES, CA 90012 COUNCILMEMBER MARQUEECE HARRIS­ MEMBERS: DAWSON, CHAIR COUNCILMEMBER GILBERT A. CEDILLO COUNCILMEMBER BOB BLUMENFIELD COUNCILMEMBER JOHN S. LEE COUNCILMEMBER MONICA RODRIGUEZ (Candy Rosales ­ Legislative Assistant ­ (213) 978­1078 Questions can be submitted to clerk.plumcommittee@lacity.org) Pursuant to Assembly Bill 361, and due to concerns over COVID­19, this Los Angeles City Council committee meeting will take all public comment by teleconference. The audio for this meeting is broadcast live on the internet at https://clerk.lacity.org/calendar. The live audio can also be heard at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro Area). If the live audio is unavailable via one of these channels, members of the public should try one of the other channels. Members of the public who would like to offer public comment on the items listed on the agenda should call 1 669 254 5252 and use Meeting ID No. 161 644 6631 and then press #. Press # again when prompted for participant ID. Once admitted into the meeting, press *9 to request to speak. Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with Disabilities Act can be made by contacting the City Clerk's Office at (213) 978­1133. For Telecommunication Relay Services for the hearing impaired, please see the information located at the end of this agenda. Submit written comment at LACouncilComment.com Note: For information regarding the Committee and its operations, please contact the Committee Legislative Assistant at the phone number and/or email address listed above. The Legislative Assistant may answer questions and provide materials and notice of matters scheduled before the City Council. Sign Language Interpreters, Communication Access Real­Time Transcription (CART), Assistive Listening Devices, or other auxiliary aids and/or services may be provided upon request. To ensure availability, you are advised to make your request at least 72 hours prior to the meeting/event you wish to attend. Due to difficulties in securing Sign Language Interpreters, five or more business days notice is strongly recommended. For additional information, please contact the Legislative Assistant listed above. Notice to Paid Representatives: If you are compensated to monitor, attend, or speak at this meeting, City law may require you to register as a lobbyist and report your activity. See Los Angeles Municipal Code 48.01 et seq. More information is available at ethics.lacity.org/lobbying. For assistance, please contact the Ethics Commission at (213) 978­1960 or ethics.commission@lacity.org. MULTIPLE AGENDA ITEM COMMENT Transcription (CART), Assistive Listening Devices, or other auxiliary aids and/or services may be provided upon request. To ensure availability, you are advised to make your request at least 72 hours prior to the meeting/event you wish to attend. Due to difficulties in securing Sign Language Interpreters, five or more business days notice is strongly recommended. For additional information, please contact the Legislative Assistant listed above. Notice to Paid Representatives: If you are compensated to monitor, attend, or speak at this meeting, City law may require you to register as a lobbyist and report your activity. See Los Angeles Municipal Code 48.01 et seq. More information is available at ethics.lacity.org/lobbying. For assistance, please contact the Ethics Commission at (213) 978­1960 or ethics.commission@lacity.org. MULTIPLE AGENDA ITEM COMMENT GENERAL PUBLIC COMMENT ITEM(S) (1) 21­1272 CD 5 REQUEST TO CONTINUE TO DATE TO BE DETERMINED Categorical Exemption from the California Environmental Quality Act (CEQA) pursuant to CEQA Guidelines, Section 15321, and related CEQA findings; report from the Department of City Planning, Office of the Zoning Administrator, and an Appeal filed by Jan Fathi, Operator of Habibi Café (Representative: Martin S. Wolf, Esq., MSW Law Firm) from the determination in part of the Zoning Administrator, in requiring the imposition of Condition Nos. 1 (Plan Approval), 5 (Covenant Recording), 10 (Hours of Operation), 19 (Los Angeles Police Department Private Event Approval) and 20 (Private Events), 24 (Lighting), 45 (Acknowledgement of New Operator), 46 (Plan Approval for New Operator), 47 (Fee), and 48 (Indemnification), pursuant to Section 12.27.1 of the Los Angeles Municipal Code, for the modification of the operation of an existing approximately 3,356 square­foot restaurant/retail use, currently known as the Habibi Cafe, located at 923­925 South Broxton Avenue. Applicant: City of Los Angeles, Office of Zoning Administration Case No. DIR­2021­1463­RV­1A Environmental No. ENV­2021­1464­CE Fiscal Impact Statement: Yes Community Impact Statement: None submitted CONTINUED TO DATE TO BE DETERMINED (2) 22­0151 Motion (Raman ­ O'Farrell ­ Et Al.) relative to instructing the Los Angeles Department of Building and Safety, with assistance from the City Attorney, the Climate Emergency Mobilization Office, and all relevant departments, to report back within 180 days with a plan for the implementation of an ordinance and/or regulatory framework, effective or before January 1, 2023, that will require all new residential and commercial buildings in Los Angeles to be built so that they will achieve zero­carbon emissions.  CONTINUED TO DATE TO BE DETERMINED (2) 22­0151 Motion (Raman ­ O'Farrell ­ Et Al.) relative to instructing the Los Angeles Department of Building and Safety, with assistance from the City Attorney, the Climate Emergency Mobilization Office, and all relevant departments, to report back within 180 days with a plan for the implementation of an ordinance and/or regulatory framework, effective or before January 1, 2023, that will require all new residential and commercial buildings in Los Angeles to be built so that they will achieve zero­carbon emissions. Fiscal Impact Statement: No Community Impact Statement: Yes For: Westside Neighborhood Council Hollywood United Neighborhood Council Del Rey Neighborhood Council APPROVED Motion (Raman ­ O’Farrell ­ Et Al.) ­ (4) Yes; (1) Absent: Lee (3) 22­0147 Motion (Raman – Koretz) relative to instructing the Department of City Planning and the Los Angeles Department of Building and Safety, in consultation with the City Attorney, to report back within 60 days with recommendations for amending the Los Angeles Municipal Code to disallow the sale of Christmas trees in Two­Family Dwelling and Multiple Dwelling residential zones. Community Impact Statement: Yes For: Los Feliz Neighborhood Council APPROVED Motion (Raman ­ Koretz) AS AMENDED, to include additional recommendation as detailed in the Report from Planning and Land Use Management Committee ­ (4) Yes; (1) Absent: Lee (4) 21­0438 CD 2 Categorical Exemption from the California Environmental Quality Act (CEQA) pursuant to Article 19, Section 15308, Class 8, and Article 19, Section 15331, Class 31 of the State CEQA Guidelines, and report from the Cultural Heritage Commission relative to the inclusion of the Oil Can Harry’s, located at 11506 West Ventura Boulevard, in the list of Historic­ Cultural Monuments. Applicant: City of Los Angeles Owners: Side by Side, LLC and 11502 Ventura LLC Fiscal Impact Statement: Yes Community Impact Statement: None submitted  (CEQA) pursuant to Article 19, Section 15308, Class 8, and Article 19, Section 15331, Class 31 of the State CEQA Guidelines, and report from the Cultural Heritage Commission relative to the inclusion of the Oil Can Harry’s, located at 11506 West Ventura Boulevard, in the list of Historic­ Cultural Monuments. Applicant: City of Los Angeles Owners: Side by Side, LLC and 11502 Ventura LLC Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED Report from Cultural Heritage Commission dated 10­12­2021 – (4) Yes; (1) Absent: Lee (5) 22­1200­S14 TIME LIMIT: 5/09/22; LAST DAY FOR COUNCIL ACTION: 5/06/22 Communication from the Mayor relative to the appointment of Ms. April Sandifer to the West Los Angeles Area Planning Commission for the term ending June 30, 2022, to fill the vacancy created by the resignation of Mr. Michael Newhouse. Financial Disclosure Statement: Pending Background Check: Pending Community Impact Statement: None submitted APPROVED Report from Mayor dated 3­25­2022 – (4) Yes; (1) Absent: Lee (6) 21­1030­S1 CD 10 Sustainable Communities Environmental Assessment (SCEA) No. ENV­ 2019­5426­SCEA, State Clearinghouse (SCH) No. 2021060246, Erratum, Mitigation Monitoring Program, and related California Environmental Quality Act findings; report from the Los Angeles City Planning Commission (LACPC); and, Appeal filed by Donna Jones, West Adams Avenues Association from the determination of the LACPC approving the following: a Project Permit Compliance Review to permit a mixed­use development within the Crenshaw Corridor Specific Plan; and, a Site Plan Review for a development project which creates 50 or more dwelling units for construction and operation of two mixed­use buildings, up to 86 feet in height, with up to 380,112 square feet of total floor area, including up to 401 residential units, with 61 units reserved for Very Low­Income households and 20 units reserved for Very Low­Income or Low­Income households, and 40,454 square feet of commercial and community floor area, on two sites comprising approximately 4.19­acres (net area); the West Site would include a 206,803 square foot building, with 225 residential units, 7,504 square feet of ground­floor commercial/restaurant uses, and 2,650 square  following: a Project Permit Compliance Review to permit a mixed­use development within the Crenshaw Corridor Specific Plan; and, a Site Plan Review for a development project which creates 50 or more dwelling units for construction and operation of two mixed­use buildings, up to 86 feet in height, with up to 380,112 square feet of total floor area, including up to 401 residential units, with 61 units reserved for Very Low­Income households and 20 units reserved for Very Low­Income or Low­Income households, and 40,454 square feet of commercial and community floor area, on two sites comprising approximately 4.19­acres (net area); the West Site would include a 206,803 square foot building, with 225 residential units, 7,504 square feet of ground­floor commercial/restaurant uses, and 2,650 square feet of community space, on a 1.93 acre site; the East Site would include a 173,309 square foot building, with 176 residential units and 30,300 square feet of commercial floor area (including a 22,277 square foot grocery store) on a 2.25 acre site; for the properties located at 3502 ­ 3606 West Exposition Boulevard, 3630 ­ 3646 South Crenshaw Boulevard, 3501 ­ 3633 West Obama Boulevard and 3631 ­ 3645 South Bronson Avenue, subject to Modified Conditions of Approval. Applicant: WIP Expo Crenshaw, LLC Representative: Edgar Khalatian, Mayer Brown, LLP Case No. CPC­2019­5425­DB­MCUP­SPP­SPR­PHP­1A Environmental No. ENV­2019­5426­SCEA Related Case No. VTT­82282 Fiscal Impact Statement: Yes Community Impact Statement: None submitted DENIED the appeal, and thereby SUSTAINED the determination of the Los Angeles City Planning Commission (LACPC), as detailed in the Report from LACPC dated 02­ 03­2022 – (4) Yes; (1) Absent: Lee (7) 22­0062 CD 11 RELATED TO COUNCIL FILE NO. 22­0062­S1 Mount Saint Mary’s University Chalon Campus (Campus) Wellness Pavilion project (Project) Environmental Impact Report (EIR), related and prepared Project Environmental Findings, Statement of Overriding Considerations, Mitigation Monitoring Program (MMP) prepared for the Project EIR, and related California Environmental Quality Act (CEQA) findings; report from the Los Angeles City Planning Commission (LACPC), and Appeals filed by 1) Brentwood Homeowners Association (Representative: Kathleen Flanagan, Board President of Brentwood Homeowners Association); 2) Douglas P. Carstens, on behalf of Brentwood Residents Coalition, Brentwood Alliance of Canyons and Hillsides, and Residential Neighbors of Mount Saint Mary’s University; 3) Bundy Canyon Association (Representative: Jamie T. Hall, Channel Law Group, LLP; 4) Bernadette and Tim Leiweke, Barbara and Richard Bergman, Victor Antola, and Mary and David Vena (Representative: Neill Considerations, Mitigation Monitoring Program (MMP) prepared for the Project EIR, and related California Environmental Quality Act (CEQA) findings; report from the Los Angeles City Planning Commission (LACPC), and Appeals filed by 1) Brentwood Homeowners Association (Representative: Kathleen Flanagan, Board President of Brentwood Homeowners Association); 2) Douglas P. Carstens, on behalf of Brentwood Residents Coalition, Brentwood Alliance of Canyons and Hillsides, and Residential Neighbors of Mount Saint Mary’s University; 3) Bundy Canyon Association (Representative: Jamie T. Hall, Channel Law Group, LLP; 4) Bernadette and Tim Leiweke, Barbara and Richard Bergman, Victor Antola, and Mary and David Vena (Representative: Neill E. Brower, Esq., Jeffer Mangels Butler and Mitchell, LLP); and 5) Timothy D. Reuben and Stephanie I. Blum, Reuben Raucher and Blum; from the determination of the LACPC in finding that the LACPC has reviewed and considered the information contained in the EIR, No. ENV­2016­2319­EIR (SCH No. 2016081015), dated April 2018, and the Final EIR, dated June 2021 (collectively, Project EIR), as well as the whole of the administrative record; certifying that the Project EIR has been completed in compliance with the CEQA, the Project EIR was presented to the LACPC as a decision­making body of the lead agency, and the Project EIR reflects the independent judgment and analysis of the lead agency; adopting the related and prepared Project Environmental Findings, Statement of Overriding Considerations, and the MMP prepared for the Project EIR; approving a Plan Approval to allow for the development of Alternative 5 in conjunction with the continued use of a private school in the RE40­1­H Zone, pursuant to Section 12.24 M of the Los Angeles Municipal Code (LAMC); and, approving, pursuant to LAMC Section 12.24 F, a determination to permit a building height of 42 feet for the Wellness Pavilion, in lieu of the maximum height of 30 feet otherwise permitted by LAMC Section 12.21 C.10(d); for the Project (Alternative 5) involving the demolition of two tennis courts, an outdoor pool area, one Facilities Management building, the Fitness Center building, and several surface parking lots on a 3.8­acre portion of the 45­acre Campus, and the development of a 35,500 square­foot two­story Wellness Pavilion, a new outdoor pool area, Campus roadway improvements, new landscaped areas, and several surface parking lots totaling 186 vehicle spaces; the Wellness Pavilion will provide students, faculty, and staff with a gym, multi­ purpose rooms, physical therapy lab, dance and cycling studios, lockers, showers, restrooms, and an equipment storage area; the Project does not include a request to increase student enrollment but will require the addition of one new staff person, and will introduce three new types of events which can be attended by outside guests, students, faculty, and/or staff; the Project's new events will include: (1) Summer Sports Camps (which will operate over a 12­week period during the summer); (2) Health and Wellness Speaker Series (a maximum of eight annual events); and, (3) other Wellness/Sports Events/Activities (a maximum of 12 events per year); two existing events, Athenian Day and Homecoming, currently held at the Campus, will be moved to the Wellness Pavilion to allow for potential attendance increases, and Club Sports, but not intercollegiate sports, will be permitted; the Project will include a maximum building height of 42 feet; for the property located at 12001 Chalon Road, subject to Modified Conditions of Approval. Applicant: Debra Martin, Mount Saint Mary’s University Representative: Victor De la Cruz, Manatt, Phelps and Phillips, LLP  operate over a 12­week period during the summer); (2) Health and Wellness Speaker Series (a maximum of eight annual events); and, (3) other Wellness/Sports Events/Activities (a maximum of 12 events per year); two existing events, Athenian Day and Homecoming, currently held at the Campus, will be moved to the Wellness Pavilion to allow for potential attendance increases, and Club Sports, but not intercollegiate sports, will be permitted; the Project will include a maximum building height of 42 feet; for the property located at 12001 Chalon Road, subject to Modified Conditions of Approval. Applicant: Debra Martin, Mount Saint Mary’s University Representative: Victor De la Cruz, Manatt, Phelps and Phillips, LLP Case No. CPC­1952­4072­CU­PA­1A Environmental Nos. ENV­2016­2319­EIR; SCH No. 2016081015 Related Case No. ZA­2017­928­ZAD­1A Fiscal Impact Statement: Yes Community Impact Statement: None submitted DENIED the appeal, and thereby SUSTAINED the determination of the Los Angeles City Planning Commission (LACPC), as detailed in the Report from LACPC dated 01­ 18­2022, AS AMENDED to include additional Conditions of Approval – (4) Yes; (1) Absent: Lee (8) 22­0062­S1 CD 11 RELATED TO COUNCIL FILE NO. 22­0062 Project EIR, No. ENV­2016­2319­EIR (SCH No. 2016081015), and related CEQA findings pursuant to CEQA Guidelines, Sections 15162 and 15164; report from the Los Angeles City Planning Commission (LACPC), and Appeals filed by 1) Bundy Canyon Association (Representative: Jamie T. Hall, Channel Law Group, LLP; and 2) Bernadette and Tim Leiweke, Barbara and Richard Bergman, Victor Antola, and Mary and David Vena (Representative: Neill E. Brower, Esq., Jeffer Mangels Butler and Mitchell, LLP); from the determination of the LACPC in finding that the Project was assessed in the previously certified Wellness Pavilion Project EIR, No. ENV­2016­2319­EIR, SCH No. 2016081015; and pursuant to CEQA Guidelines, Sections 15162 and 15164, no subsequent EIR, negative declaration, or addendum is required for approval of the Project, and approving a Zoning Administrator Determination, pursuant to LAMC Section 12.24 X.28, to permit a total of 9,343 cubic yards of grading (cut and fill), in lieu of the maximum cut and fill amount of 6,600 cubic yards permitted by LAMC Section 12.21 C.10(f)(1); and, approving a Zoning Administrator Determination, pursuant to LAMC Section 12.24 X.26, to permit the following modification to the number and height of retaining walls at the development site: a) an allowance of 12 retaining walls per lot in lieu  LLP); from the determination of the LACPC in finding that the Project was assessed in the previously certified Wellness Pavilion Project EIR, No. ENV­2016­2319­EIR, SCH No. 2016081015; and pursuant to CEQA Guidelines, Sections 15162 and 15164, no subsequent EIR, negative declaration, or addendum is required for approval of the Project, and approving a Zoning Administrator Determination, pursuant to LAMC Section 12.24 X.28, to permit a total of 9,343 cubic yards of grading (cut and fill), in lieu of the maximum cut and fill amount of 6,600 cubic yards permitted by LAMC Section 12.21 C.10(f)(1); and, approving a Zoning Administrator Determination, pursuant to LAMC Section 12.24 X.26, to permit the following modification to the number and height of retaining walls at the development site: a) an allowance of 12 retaining walls per lot in lieu of the maximum limit of one retaining wall per lot otherwise permitted by LAMC Section 12.21 C.8; and, b) a total of 12 retaining walls ranging in height from two feet to a maximum height of up to 17 feet, in lieu of the 12­ foot height limit otherwise permitted by LAMC Section 12.21 C.8; for the Project (Alternative 5) that would require a total of 9,343 cubic yards of grading (cut and fill) and a total of 12 retaining walls ranging in height from two feet to a maximum height of up to 17 feet, in conjunction with development of the Wellness Pavilion; for the property located at 12001 Chalon Road, subject to Modified Conditions of Approval. Applicant: Debra Martin, Mount Saint Mary’s University Representative: Victor De la Cruz, Manatt, Phelps and Phillips, LLP Case No. ZA­2017­928­ZAD­1A Environmental Nos. ENV­2016­2319­EIR; SCH No. 2016081015 Related Case No. CPC­1952­4072­CU­PA­1A Fiscal Impact Statement: Yes Community Impact Statement: None submitted DENIED the appeal, and thereby SUSTAINED the determination of the Los Angeles City Planning Commission (LACPC), as detailed in the Report from LACPC dated 01­ 18­2022, AS AMENDED to include additional Conditions of Approval – (4) Yes; (1) Absent: Lee (9) 19­1603­S1 CD 9 Categorical Exemption from the California Environmental Quality Act (CEQA) pursuant to Article 19, Section 15332 of the CEQA Guidelines, and related CEQA findings; report from the South Los Angeles Area Planning Commission (SLAAPC), and an Appeal filed by Jean Frost, West Adams Heritage Association, from the determination of the SLAAPC in approving a Categorical Exemption, No. ENV­2018­2454­CE, as the environmental clearance for the construction of a new four­story (45 feet high), approximately 185,985 square­foot residential complex with 102 residential units, which includes five units set aside for Very Low Income Households and two units set aside for Workforce Households, on a 124,257 net square­foot lot in the Low Medium II District of the Hoover Redevelopment Project Area, for the property located at 806 West Adams Boulevard.  (CEQA) pursuant to Article 19, Section 15332 of the CEQA Guidelines, and related CEQA findings; report from the South Los Angeles Area Planning Commission (SLAAPC), and an Appeal filed by Jean Frost, West Adams Heritage Association, from the determination of the SLAAPC in approving a Categorical Exemption, No. ENV­2018­2454­CE, as the environmental clearance for the construction of a new four­story (45 feet high), approximately 185,985 square­foot residential complex with 102 residential units, which includes five units set aside for Very Low Income Households and two units set aside for Workforce Households, on a 124,257 net square­foot lot in the Low Medium II District of the Hoover Redevelopment Project Area, for the property located at 806 West Adams Boulevard. Applicant: 806 West Adams Property, LLC c/o Robert Champion Representatives: Andrew Brady and Kyndra Casper, DLA Piper LLP Case No. DIR­2020­4338­RDP Environmental No. ENV­2018­2454­CE­1A Related Case No. ENV­2018­2454­EAF­1A Fiscal Impact Statement: Yes Community Impact Statement: Yes Against (Project): Empowerment Congress North Area Neighborhood Development Council DENIED the appeal, and thereby SUSTAINED the determination of the South Los Angeles Area Planning Commission (SLAAPC), as detailed in the Report from SLAAPC dated 07­19­2021 – (4) Yes; (1) Absent: Lee If you challenge this Committee's action(s) in court, you may be limited to raising only those issues you or someone else raised at the public hearing described in this notice, or in written correspondence delivered to the City Clerk at or prior to, the public hearing. Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the administrative record. Materials relative to items on this agenda can be obtained from the Office of the City Clerk's Council File Management System, at lacouncilfile.com by entering the Council File number listed immediately following the item number (e.g., 00­0000). Telecommunication Relay Services Telephone communication is one of the most important forms of communication in society today. Due to advancements in technology, telephone devices have evolved with new services and capabilities. Individuals who are deaf and hard of hearing, and individuals with a speech disability are following these trends and are rapidly migrating to more advanced telecommunications methods, both for peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no cost to the TRS user. What forms of TRS are available?There are several forms of TRS, depending on the particular needs of the user and the equipment available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail Telecommunication Relay Services Telephone communication is one of the most important forms of communication in society today. Due to advancements in technology, telephone devices have evolved with new services and capabilities. Individuals who are deaf and hard of hearing, and individuals with a speech disability are following these trends and are rapidly migrating to more advanced telecommunications methods, both for peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no cost to the TRS user. What forms of TRS are available?There are several forms of TRS, depending on the particular needs of the user and the equipment available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs. Don't hang up! Some people hang up on TRS calls because they think the CA is a telemarketer. If you hear, "Hello. This is the relay service .. . " when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf, hard­of­hearing, or has a speech disability. For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit theFCC's Disability Rights Office website.