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Public Safety

Regular Meeting

Los Angeles, CA · May 28, 2024

AgendaMinutes

Minutes

Please Note Public Comment Will Be Taken In­Person Only. JOURNAL – PUBLIC SAFETY COMMITTEE TUESDAY, MAY 28, 2024 ­ 3:30 PM JOHN FERRARO COUNCIL CHAMBER ROOM 340, CITY HALL 200 NORTH SPRING STREET, LOS ANGELES, CA 90012 MEMBERS: COUNCILMEMBER MONICA RODRIGUEZ, CHAIR COUNCILMEMBER JOHN S. LEE COUNCILMEMBER TIM McOSKER COUNCILMEMBER TRACI PARK COUNCILMEMBER HUGO SOTO­MARTINEZ (Adam Lid ­ Legislative Assistant ­ (213) 978­1076 or adam.lid@lacity.org) Submit written comment at LACouncilComment.com The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also be accessed at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other channels. The Committee will take public comment from members of the public in­person only; there will be no public comment by teleconference. Additional information regarding Committee procedures provided at the end of this agenda. Spanish language interpretation is available at all Council and Committee meetings. Interpretation services in additional languages are available upon request, at no cost. Please submit your request to clerk.interpretation@lacity.org as soon as possible to allow time for scheduling. You will receive a confirmation reply if an interpreter is available. MULTIPLE AGENDA ITEM COMMENT GENERAL PUBLIC COMMENT ITEM(S) (1) DISCUSSION ITEM Presentation from the Los Angeles County Metropolitan Transportation Authority regarding the Ambassador Program and overall public safety. (2) 23­1117­S1 Board of Police Commissioners report relative to the Revolving Training Fund Semi­Annual Report for July 1, 2023 through through December 31, 2023. ITEM(S) (1) DISCUSSION ITEM Presentation from the Los Angeles County Metropolitan Transportation Authority regarding the Ambassador Program and overall public safety. (2) 23­1117­S1 Board of Police Commissioners report relative to the Revolving Training Fund Semi­Annual Report for July 1, 2023 through through December 31, 2023. Fiscal Impact Statement: No Community Impact Statement: None submitted. APPROVED – Yes (5) (3) 24­0463 Board of Police Commissioners report relative to acceptance of a non­ monetary donation valued at $26,937 to provide two police service dogs for Metropolitan Division's K­9 Platoon. Fiscal Impact Statement: No Community Impact Statement: None submitted. APPROVED – Yes (4), No (1) Soto­Martinez (4) 24­0535 Board of Police Commissioners report relative to acceptance of a donation of $100,000.00 from the Riordan Foundation is for remodeling the front desk and lobby area of the Ahmanson Recruit Training Center. Fiscal Impact Statement: No Community Impact Statement: None submitted. APPROVED – Yes (5) (5) 24­0464 Board of Police Commissioners report relative to the donation of $24,747.00 to renovate the Van Nuys Area employees break room located at the Van Nuys Station. Fiscal Impact Statement: No Community Impact Statement: None submitted. APPROVED – Yes (5) (5) 24­0464 Board of Police Commissioners report relative to the donation of $24,747.00 to renovate the Van Nuys Area employees break room located at the Van Nuys Station. Fiscal Impact Statement: No Community Impact Statement: None submitted. APPROVED – Yes (5) (6) 24­0466 Board of Police Commissioners report relative to acceptance of a non­ monetary donation in the value of $200,000 for the Youth Cadet Leadership Program. Fiscal Impact Statement: No Community Impact Statement: None submitted. APPROVED – Yes (4), No (1) Soto­Martinez (7) 24­0550 Board of Police Commissioners report relative to reward payment in connection with the identification, arrest, and conviction of the person responsible for a felony hit and run in violation of California Vehicle Code 20001(b)(2) on August 19, 2019 (Division of Records No. 1917­14238). Fiscal Impact Statement: No Community Impact Statement: None submitted. APPROVED – Yes (5) (8) 24­0593 Board of Police Commssioners report relative to the donation of $240,000 for a six­month term agreement for consultancy services focusing on risk management and harm reduction strategies, programs and other critical areas to be provided by Arif Alikhan to the Office of the Chief of Staff, Los Angeles Police Deparment. Fiscal Impact Statement: No Community Impact Statement: None submitted. APPROVED – Yes (4), No (1) Soto­Martinez (9) 24­0141 Los Angeles Police Department report relative to the Third Quarter Interim Homeless Housing Fund status for Fiscal Year 2023­24. Fiscal Impact Statement: No Community Impact Statement: None submitted. APPROVED – Yes (4), No (1) Soto­Martinez (9) 24­0141 Los Angeles Police Department report relative to the Third Quarter Interim Homeless Housing Fund status for Fiscal Year 2023­24. Fiscal Impact Statement: No Community Impact Statement: None submitted (Referred to the Public Safety and Budget, Finance, and Innovation Committees) APPROVED – Yes (5) (10) 20­1506­S1 City Administrative Officer (CAO) report relative to proposed Sixth Amendment to Contract No. C­137882 with Didi Hirsch Mental Health Services to provide mental health call services under the Call Direction to Ensure Suicide Safety Pilot Program. Fiscal Impact Statement: Yes Financial Policies Statement: Yes Community Impact Statement: None submitted TIME LIMIT FILE ­ JUNE 24, 2024 (LAST DAY FOR COUNCIL ACTION ­ JUNE 21, 2024) APPROVED – Yes (5) (11) 24­0431 CAO report relative to grant award for the Internet Crimes Against Children Program in the amount of $950,000 for the period of January 1, 2024 through December 31, 2024 from the California Governor’s Office of Emergency Services. Fiscal Impact Statement: Yes Financial Policies Statement: Yes Community Impact Statement: None submitted. Program in the amount of $950,000 for the period of January 1, 2024 through December 31, 2024 from the California Governor’s Office of Emergency Services. Fiscal Impact Statement: Yes Financial Policies Statement: Yes Community Impact Statement: None submitted. APPROVED – Yes (5) (12) 23­0488 City Attorney report relative to programs within the City Attorney’s Office that focus on outreach and education to preempt crimes being committed and/or divert cases from the court and carceral systems. Fiscal Impact Statement: No Community Impact Statement: Yes For: Empowerment Congress West Area Neighborhood Development Council APPROVED – Yes (5) (13) 13­1301­S8 CAO report and Communications from the Mayor relative to application and award for Fiscal Year (FY) 2023 Securing the Cities Grant Program Sustainment Funding and Budget Modifications and Re­appropriations for FY 2020­22 Awards. Fiscal Impact Statement: Yes Financial Policies Statement: Yes Community Impact Statement: None submitted. APPROVED – Yes (4), No (1) Soto­Martinez (14) 23­0690 CAO report and Communication from the Mayor and Resolution relative to Fiscal Year 2023 Urban Areas Security Initiative grant application. Fiscal Impact Statement: Yes Financial Policies Statement: Yes Community Impact Statement: None submitted (14) 23­0690 CAO report and Communication from the Mayor and Resolution relative to Fiscal Year 2023 Urban Areas Security Initiative grant application. Fiscal Impact Statement: Yes Financial Policies Statement: Yes Community Impact Statement: None submitted (Referred to the Public Safety and Personnel, Audits, and Hiring Committees) APPROVED – Yes (4), No (1) Soto­Martinez (15) 23­0690­S1 CAO report and Communication from the Mayor relative to the reappropriation of Funds for Fiscal Year (FY) 2023­24 for the FY 2021 (Council File No. 21­1320) and FY 2022 (Council File No. 22­0988) Urban Areas Security Initiative Grant Programs. Fiscal Impact Statement: Yes Financial Policies Statement: Yes Community Impact Statement: None submitted. (Referred to the Public Safety and Personnel, Audits, and Hiring Committees) APPROVED – Yes (5) (16) 19­1193 City Attorney report relative to Fiscal Year 2024 Dispute Resolution Program funding totaling $149,653. Fiscal Impact Statement: Yes Community Impact Statement: None submitted APPROVED – Yes (5) (17) 23­0187­S1 Chief Legislative Analyst report relative to recommendations and implementation plans to modify Charter Section 1070 in connection with the Los Angeles Police Department Board of RIghts. Fiscal Impact Statement: No Community Impact Statement: None submitted. APPROVED – Yes (5) (17) 23­0187­S1 Chief Legislative Analyst report relative to recommendations and implementation plans to modify Charter Section 1070 in connection with the Los Angeles Police Department Board of RIghts. Fiscal Impact Statement: No Community Impact Statement: None submitted. APPROVED AS AMENDED – Yes (3) Rodriguez – Lee – Park; No (2) Price – Soto­Martinez (18) 24­0537 Motion (Raman – Yaroslavsky – Harris­Dawson et al.) relative to the Los Angeles Police Department’s response to the college campus protests at the University of Southern California and University of California, Los Angeles between April 24, 2024 and May 6, 2024 and related matters. Community Impact Statement: None submitted. APPROVED AS AMENDED – Yes (5) SUPPORTING MATERIALS Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item. PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any general public comment except as explicitly permitted under the Brown Act. COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE https://clerk.lacity.gov/clerk­services/cps/council­committee­meetings/info­assignments­structure SPECIAL ACCOMMODATION Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1076. For Telecommunications Relay Service for the hearing impaired, please see the information below. NOTICE TO PAID REPRESENTATIVES If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or ethics.commission@lacity.org. EXHAUSTION OF ADMINISTRATIVE REMEDIES A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1076. For Telecommunications Relay Service for the hearing impaired, please see the information below. NOTICE TO PAID REPRESENTATIVES If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or ethics.commission@lacity.org. EXHAUSTION OF ADMINISTRATIVE REMEDIES A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the administrative record. TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no cost to the TRS user. What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs. Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf, hard­of­hearing, or has a speech disability. For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the FCC's Disability Rights Office website.

Agenda

Please Note Public Comment Will Be Taken In­Person Only. PUBLIC SAFETY COMMITTEE TUESDAY, MAY 28, 2024 ­ 3:30 PM JOHN FERRARO COUNCIL CHAMBER ROOM 340, CITY HALL 200 NORTH SPRING STREET, LOS ANGELES, CA 90012 MEMBERS: COUNCILMEMBER MONICA RODRIGUEZ, CHAIR COUNCILMEMBER JOHN S. LEE COUNCILMEMBER CURREN D. PRICE, JR. COUNCILMEMBER TRACI PARK COUNCILMEMBER HUGO SOTO­MARTINEZ (Adam Lid ­ Legislative Assistant ­ (213) 978­1076 or adam.lid@lacity.org) Submit written comment at LACouncilComment.com The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also be accessed at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other channels. The Committee will take public comment from members of the public in­person only; there will be no public comment by teleconference. Additional information regarding Committee procedures provided at the end of this agenda. Spanish language interpretation is available at all Council and Committee meetings. Interpretation services in additional languages are available upon request, at no cost. Please submit your request to clerk.interpretation@lacity.org as soon as possible to allow time for scheduling. You will receive a confirmation reply if an interpreter is available. MULTIPLE AGENDA ITEM COMMENT GENERAL PUBLIC COMMENT ITEM(S) (1) DISCUSSION ITEM Presentation from the Los Angeles County Metropolitan Transportation Authority regarding the Ambassador Program and overall public safety. (2) 23­1117­S1 Board of Police Commissioners report relative to the Revolving Training Fund Semi­Annual Report for July 1, 2023 through through December 31, 2023. ITEM(S) (1) DISCUSSION ITEM Presentation from the Los Angeles County Metropolitan Transportation Authority regarding the Ambassador Program and overall public safety. (2) 23­1117­S1 Board of Police Commissioners report relative to the Revolving Training Fund Semi­Annual Report for July 1, 2023 through through December 31, 2023. Fiscal Impact Statement: No Community Impact Statement: None submitted. (3) 24­0463 Board of Police Commissioners report relative to acceptance of a non­ monetary donation valued at $26,937 to provide two police service dogs for Metropolitan Division's K­9 Platoon. Fiscal Impact Statement: No Community Impact Statement: None submitted. (4) 24­0535 Board of Police Commissioners report relative to acceptance of a donation of $100,000.00 from the Riordan Foundation is for remodeling the front desk and lobby area of the Ahmanson Recruit Training Center. Fiscal Impact Statement: No Community Impact Statement: None submitted. (5) 24­0464 Board of Police Commissioners report relative to the donation of $24,747.00 to renovate the Van Nuys Area employees break room located at the Van Nuys Station. Fiscal Impact Statement: No Community Impact Statement: None submitted. (6) 24­0466 Board of Police Commissioners report relative to acceptance of a non­ monetary donation in the value of $200,000 for the Youth Cadet Leadership at the Van Nuys Station. Fiscal Impact Statement: No Community Impact Statement: None submitted. (6) 24­0466 Board of Police Commissioners report relative to acceptance of a non­ monetary donation in the value of $200,000 for the Youth Cadet Leadership Program. Fiscal Impact Statement: No Community Impact Statement: None submitted. (7) 24­0550 Board of Police Commissioners report relative to reward payment in connection with the identification, arrest, and conviction of the person responsible for a felony hit and run in violation of California Vehicle Code 20001(b)(2) on August 19, 2019 (Division of Records No. 1917­14238). Fiscal Impact Statement: No Community Impact Statement: None submitted. (8) 24­0593 Board of Police Commssioners report relative to the donation of $240,000 for a six­month term agreement for consultancy services focusing on risk management and harm reduction strategies, programs and other critical areas to be provided by Arif Alikhan to the Office of the Chief of Staff, Los Angeles Police Deparment. Fiscal Impact Statement: No Community Impact Statement: None submitted. (9) 24­0141 Los Angeles Police Department report relative to the Third Quarter Interim Homeless Housing Fund status for Fiscal Year 2023­24. Fiscal Impact Statement: No Community Impact Statement: None submitted (Referred to the Public Safety and Budget, Finance, and Innovation Committees) (9) 24­0141 Los Angeles Police Department report relative to the Third Quarter Interim Homeless Housing Fund status for Fiscal Year 2023­24. Fiscal Impact Statement: No Community Impact Statement: None submitted (Referred to the Public Safety and Budget, Finance, and Innovation Committees) (10) 20­1506­S1 City Administrative Officer (CAO) report relative to proposed Sixth Amendment to Contract No. C­137882 with Didi Hirsch Mental Health Services to provide mental health call services under the Call Direction to Ensure Suicide Safety Pilot Program. Fiscal Impact Statement: Yes Financial Policies Statement: Yes Community Impact Statement: None submitted TIME LIMIT FILE ­ JUNE 24, 2024 (LAST DAY FOR COUNCIL ACTION ­ JUNE 21, 2024) (11) 24­0431 CAO report relative to grant award for the Internet Crimes Against Children Program in the amount of $950,000 for the period of January 1, 2024 through December 31, 2024 from the California Governor’s Office of Emergency Services. Fiscal Impact Statement: Yes Financial Policies Statement: Yes Community Impact Statement: None submitted. (12) 23­0488 City Attorney report relative to programs within the City Attorney’s Office that focus on outreach and education to preempt crimes being committed and/or divert cases from the court and carceral systems. Fiscal Impact Statement: No Community Impact Statement: Yes Community Impact Statement: None submitted. (12) 23­0488 City Attorney report relative to programs within the City Attorney’s Office that focus on outreach and education to preempt crimes being committed and/or divert cases from the court and carceral systems. Fiscal Impact Statement: No Community Impact Statement: Yes For: Empowerment Congress West Area Neighborhood Development Council (13) 13­1301­S8 CAO report and Communications from the Mayor relative to application and award for Fiscal Year (FY) 2023 Securing the Cities Grant Program Sustainment Funding and Budget Modifications and Re­appropriations for FY 2020­22 Awards. Fiscal Impact Statement: Yes Financial Policies Statement: Yes Community Impact Statement: None submitted. (14) 23­0690 CAO report and Communication from the Mayor and Resolution relative to Fiscal Year 2023 Urban Areas Security Initiative grant application. Fiscal Impact Statement: Yes Financial Policies Statement: Yes Community Impact Statement: None submitted (Referred to the Public Safety and Personnel, Audits, and Hiring Committees) (15) 23­0690­S1 CAO report and Communication from the Mayor relative to the reappropriation of Funds for Fiscal Year (FY) 2023­24 for the FY 2021 (Council File No. 21­1320) and FY 2022 (Council File No. 22­0988) Urban Areas Security Initiative Grant Programs. Fiscal Impact Statement: Yes (Referred to the Public Safety and Personnel, Audits, and Hiring Committees) (15) 23­0690­S1 CAO report and Communication from the Mayor relative to the reappropriation of Funds for Fiscal Year (FY) 2023­24 for the FY 2021 (Council File No. 21­1320) and FY 2022 (Council File No. 22­0988) Urban Areas Security Initiative Grant Programs. Fiscal Impact Statement: Yes Financial Policies Statement: Yes Community Impact Statement: None submitted. (Referred to the Public Safety and Personnel, Audits, and Hiring Committees) (16) 19­1193 City Attorney report relative to Fiscal Year 2024 Dispute Resolution Program funding totaling $149,653. Fiscal Impact Statement: Yes Community Impact Statement: None submitted (17) 23­0187­S1 Chief Legislative Analyst report relative to relative to recommendations and implementation plans to modify Charter Section 1070 in connection with the Los Angeles Police Department Board of RIghts. Fiscal Impact Statement: No Community Impact Statement: None submitted. (18) 24­0537 Motion (Raman – Yaroslavsky – Harris­Dawson et al.) relative to the Los Angeles Police Department’s response to the college campus protests at the University of Southern California and University of California, Los Angeles between April 24, 2024 and May 6, 2024 and related matters. Community Impact Statement: None submitted. SUPPORTING MATERIALS Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at Motion (Raman – Yaroslavsky – Harris­Dawson et al.) relative to the Los Angeles Police Department’s response to the college campus protests at the University of Southern California and University of California, Los Angeles between April 24, 2024 and May 6, 2024 and related matters. Community Impact Statement: None submitted. SUPPORTING MATERIALS Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item. PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any general public comment except as explicitly permitted under the Brown Act. COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE https://clerk.lacity.gov/clerk­services/cps/council­committee­meetings/info­assignments­structure SPECIAL ACCOMMODATION Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1076. For Telecommunications Relay Service for the hearing impaired, please see the information below. NOTICE TO PAID REPRESENTATIVES If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or ethics.commission@lacity.org. EXHAUSTION OF ADMINISTRATIVE REMEDIES A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the administrative record. TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no cost to the TRS user. What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs. Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf, hard­of­hearing, or has a speech disability. Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no cost to the TRS user. What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs. Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf, hard­of­hearing, or has a speech disability. For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the FCC's Disability Rights Office website.