City Council Planning Sessions
Regular MeetingWheaton, IL · August 14, 2017
Minutes
MEMORANDUM
TO: Record
FROM: Susan Bishel, Public Relations Coordinator
SUBJECT: Aug. 14, 2017 City Council Planning Session Minutes
DATE: Aug. 15, 2017
CC: Mayor and City Council, City Manager, City Clerk, Department Heads
The Planning Session took place in the Council Chambers, Wheaton City Hall, 303 W. Wesley St.,
Wheaton, Illinois. Those attending the Planning Session included: Mayor Gresk, Councilman
Barbier, Councilman Prendiville, Councilman Rutledge, Councilman Scalzo and Councilman
Suess. Councilwoman Fitch was absent. Also in attendance were City Manager Dzugan, Assistant
City Manager Duguay, Director of Engineering Redman, Director of Planning & Economic
Development Kozik, Director of Finance Lehnhardt, Senior Project Engineer Tebrugge, Special
Projects Assistant Kowalke and Public Relations Coordinator Bishel. The session began at 7:00
p.m. and concluded at 8:59 p.m. The following items were discussed:
I. Call to Order
The Wheaton City Council Planning Session was called to order at 7:00 p.m. by Mayor Gresk.
II. Approval of Minutes – June 26, 2017 and July 24, 2017
The Council approved the June 26, 2017 and July 24, 2017 Planning Session Minutes.
III. Public Comment
There were no public comments.
IV. Parking System Payment Management Study
Special Projects Assistant Kowalke stated the City enlisted Carl Walker Parking Consultants to
analyze the City’s current paid parking systems and recommend new technology.
Mr. Andy Miller of Carl Walker Parking Consultants reviewed the inventory of paid parking spots
in Wheaton, including 125 customer parking meters and 269 commuter parking meters. Some
of the issues Mr. Miller cited with the current system are the labor-intensive processes related to
collecting coins from meters and managing the paper hangtag system, the lack of security in
collecting money, and the inability to replace broken meters with parts because they are no
longer made. The study found non-commuter metered spots are not heavily used yet require a
lot of work for enforcement personnel to manage.
Mr. Miller reviewed the results of an online parking survey, for which the City received 850
responses. Survey respondents rated proximity of parking as the most important factor in
deciding where to park. People who took the survey also showed interest in the ability to use
credit cards or a mobile app to pay for parking.
Technology options that Mr. Miller reviewed included mobile phone and credit card payment
options, and enforcement using a license plate recognition solution. Another option would be
multi-space payment stations. Mr. Miller suggested the City might consider eliminating metered
parking in non-commuter areas and enforcing time limits using license plate recognition
technology.
In response to Council questions about license plate recognition technology, Mr. Miller stated it
uses a device attached to a vehicle that collects data of license plates that it passes, and on
subsequent passes of those locations, the technology can identify by license plate which cars
have exceeded the time limit.
In response to a Council question, Mr. Miller stated that the license plate technology does not
store “personal data,” but only stores the license plate number. If a plate is determined to be in
violation, the police department retrieves the necessary/relevant information from their secure
law enforcement system.
City Manager Dzugan stated the City would be able to reallocate some of the enforcement
duties to other areas, but the biggest benefits of implementing more efficient technology would
be providing conveniences for customers and the ability to create a parking strategy based on
data from a new system.
In response to questions about leased parking, Director of Finance Lehnhardt stated the City is
unsure why some of the lots are not filled, even though the City sells more permits than spots
available. City staff periodically takes a manual inventory of open spaces to ensure that there is
adequate parking for permit holders.
In response to questions about leased parking permits, Special Projects Assistant Kowalke stated
the City last increased permit fees in 1996.
City Manager Dzugan stated the City will receive a final report with recommendations from the
consultant in about a month.
8/14/17 Planning Session 2
Council members expressed an interest in determining whether the rate the City is charging for
leased parking needs adjusting and exploring different pricing levels based on location.
V. Stormwater Ordinance Revisions
Director of Engineering Redman reviewed City staff’s recommended revisions to the City’s
stormwater ordinance. The ordinance is largely unchanged from when it was adopted in 1977. In
Wheaton, property owners are required to follow both the DuPage County stormwater
ordinance and the City’s ordinance. The City’s ordinance is more restrictive than the County’s
ordinance in terms of runoff storage with development/redevelopment. He stated many of the
suggested changes are deletions because they are already covered in the County ordinance.
Director of Engineering Redman stated the City kept its more restrictive floodplain enforcement,
which requires structures in the floodplain to be flood-protected 2 feet above floodplain level.
He stated the City is also adding the identified flood-prone areas to the ordinance.
In response to Council questions, Director of Engineering Redman stated homeowners in flood-
prone areas would not be required to obtain flood insurance. He stated the flood-prone areas
will be mapped online and available for residents to see. Senior Project Engineer Tebrugge
stated it is important to know the location of flood-prone areas so when there is development, it
does not negatively affect other areas in terms of stormwater.
In response to Council questions, Senior Project Engineer Tebrugge stated approximately 127
structures in Wheaton are currently located in a floodplain.
Director of Engineering Redman stated the City is more restrictive than the County’s ordinance
because it looks at stormwater on a smaller scale than the Countywide ordinance. He stated staff
believes it is important for Wheaton to maintain its current standards to ensure property owners
are not negatively impacted by nearby development/redevelopment.
In response to Council questions, Director of Engineering Redman stated in some
redevelopment cases where mitigating flooding would be very expensive, such as in the
downtown area, the City has allowed for some variances, but in all cases the developer has been
required to improve stormwater storage to some degree. He stated it would be difficult to
implement a fee-in-lieu variance because there are very limited options for storing water
elsewhere in Wheaton.
In response to Council questions about whether the City could implement a limit on maximum
imperviousness on a given lot, Director of Engineering Redman stated the drawback would be
8/14/17 Planning Session 3
that some property owners would be unable to add future additions or other improvements if
the property is at its maximum imperviousness.
Director of Engineering Redman responded to Council questions about standing water in
residential yards after rainfall by stating the portion of the proposed ordinance related to
stagnant water does not apply, as natural depressions are not considered stagnant water. City
staff will work on clarifying the language in this section.
Senior Project Engineer Tebrugge stated if the City required detention on individual single-
family residential lots, this would not be feasible since the appropriately sized restrictor to allow
for drainage over time would be so small that it would become easily blocked, and small
detention areas would not make much of a difference in the overall stormwater system.
Director of Engineering Redman stated if it desired to do so, the Council could adopt the
suggested changes to the ordinance and then continue working on additional restrictions.
In response to a Council question, Director of Engineering Redman stated the Engineering
Department has not awareencountered of any instances where the City’s stormwater ordinance
has prevented developers from wanting to develop or redeveloplocate here.
Director of Engineering Redman stated many of the restrictions in the City’s ordinance are to
enable Wheaton to score highly on the FEMA’s Community Rating System, which provides
savings on flood insurance premiums for private property ownersresidents.
Council members requested clarification about the wording related to removing vegetation or
regrading a yard. Senior Project Engineer Tebrugge stated this is to address instances in which
even minor changes within someone’s yard can cause flooding for a neighboring property. He
stated it is impossible to set specific parameters in the ordinance as to what changes affect
other properties. Staff will look to clarify the wording.
In response to questions about the County’s buyout program, Senior Project Engineer Tebrugge
stated the County purchased several properties within the Williston Basin and removed the
homes. Creating detention areas here would not significantly improve stormwater storage.
VI. City Council/Staff Comments
Councilman Suess complimented the City for its downtown landscaping, especially the plants
along West and Main streets.
8/14/17 Planning Session 4
VII. Adjournment
The meeting was adjourned at 8:59 p.m.
8/14/17 Planning Session 5
Agenda
1. City Council Planning Agenda
Documents:
2017-08-14 CITY COUNCIL PLANNING AGENDA.PDF
2. City Council Planning Stormwater Ordinance Revisions Ps05
Documents:
2017-08-14 CITY COUNCIL PLANNING STORMWATER ORDINANCE REVISIONS
PS05.PDF
3. City Council Planning Parking Study Presentation Ps04
Documents:
2017-08-14 CITY COUNCIL PLANNING PARKING STUDY PRESENTATION
PS04.PDF
4. City Council Planning Parking Study Memorandum Ps040a
Documents:
2017-08-14 CITY COUNCIL PLANNING PARKING STUDY MEMORANDUM
PS040A.PDF
5. City Council Planning Draft 2017-07-24 Minutes Ps020b
Documents:
2017-08-14 CITY COUNCIL PLANNING DRAFT 2017-07-24 MINUTES
PS020B.PDF
6. City Council Planning Draft 2017-06-26 Minutes Ps02a
Documents:
2017-08-14 CITY COUNCIL PLANNING DRAFT 2017-06-26 MINUTES PS02A.PDF
WHEATON CITY COUNCIL PLANNING SESSION
WHEATON CITY HALL – COUNCIL CHAMBERS
303 W. WESLEY STREET, WHEATON, ILLINOIS
MONDAY, AUGUST 14, 2017 - 7:00 P.M.
AGENDA
I. Call to Order
II. Approval of Minutes – June 26, 2017 and July 24, 2017
III. Public Comment
IV. Parking System Payment Management Study
V. Stormwater Ordinance Revisions
VI. City Council/Staff Comments
VII. Adjournment
During the Public Comment portion of the agenda, the presiding officer shall recognize
any person requesting to be heard on any of the planning session agenda items only.
Persons speaking during Public Comment shall not speak longer than three (3) minutes
and shall be permitted to speak only once.
Visitors must remain quiet and not engage in behavior that interferes with the Planning
Session. The presiding officer may, or upon a majority vote of the council, request any
visitor who violates any provision of this paragraph to leave the council chambers, and
such visitor shall thereupon leave.
Any person providing public comment shall address the presiding officer only and shall
not proceed with remarks until recognized. When recognized, the person shall state his or
her name and address. Cross floor discussions are prohibited. If a member of the City
Council has questions of any person who has provided public comment, that person may
address the specific question.
2017 City of Wheaton, IL
Parking System Payment
Management Study
City Presentation – August 14, 2017
Powered by
Purpose of Study
§ RFP Issued in Spring, 2017
§ Primary Focus on New Parking Technology
§ Multiple Payment Options
§ Streamlined Payment Processing
§ Improved Customer Service
§ Improved Efficiencies
§ Improve Parking Enforcement
§ Pricing and Rate Analysis
§ Administrative Best Practices
§ Not a Comprehensive Supply & Demand or Policy Analysis
2
Project Approach & Methodology
§ Initial Request for Information
§ Staff Interviews (Management and Frontline Employees)
§ Direct Field Observations
§ Financial Analysis
§ Online Customer/Commuter Survey
§ Comparable City Analysis
§ Current Parking Technology Options
§ Final Report & Recommendations
3
Current Conditions Assessment
First The Good News!
§ City Has a Dedicated Parking Enterprise Fund That Receives All Parking
Revenues
§ Meter Revenues
§ Permit revenues
§ Fine Revenues
§ Dedicated and Professional Staff
§ Good, Easy to Read Budget & Financial Reporting Documents
§ Facilities Maintained Reasonably Well
4
Current Conditions Assessment
Parking Inventory: On-Street Employee Meters
38 – 9 Hour Meters
19 - 12 Hour Meters
57 TOTAL
27 – 4 Hour Meters
41 - 2 Hour Meters
68 TOTAL
Total Customer Meters = 125
5
Current Conditions Assessment
Parking Inventory: On-Street Commuter Meters
Wheaton Station
College Station
22 - 2 Hour
147 - 12 Hour Meters
169 TOTAL
8 – 2 Hour Meters
17 - 4 Hour Meters
75 – 12 Hour Meters
100 TOTAL
Total Commuter Meters = 269
6
Current Conditions Assessment
Parking Inventory: Off-Street
NOTE: Employee & Permit Lots #3, #4, #5
Reconstruction During Streetscape, FY2022
7
Current Conditions Assessment
Parking Inventory: Off-Street
8
Current Conditions Assessment
Policies & Regulations
9
Current Conditions Assessment
Staffing & Operations
§ 2 FTE Meter Maintenance and Enforcement Staff
§ Administrative Overhead Fee Charged to Parking System for Percentage of
Administrative Salaries (Reasonable Rates Charged)
§ Current Permit Hang Tag System Extremely Inefficient and Labor Intensive
§ Cash Handling/Chain of Custody Controls
§ Lack of Internal Auditing & Analytics Capability
§ Lack of Technology In General Makes Current System Very Inefficient and
Labor Intensive
10
Current Conditions Assessment
Current Technology Deployed
§ Use of Old, “No-Tech” Pay-by-Space Cash Boxes In Commuter Lots (Daily)
§ Single-Space, Older Generation Coin-Only On-Street Meters (No Credit Cards)
§ Hand-Written Parking Tickets Very Labor Intensive to Write and Track
§ Not Using Computerized Handheld Ticket-Writer to Actually Issue Tickets
§ Meter Hardware Deployed in Areas of Very Low Utilization
§ No Pay-by-Mobile or Ability to Pay by Credit Card
§ Stenciled Pay-by-Space Numbers in Lots Not Effective During Snow Conditions
11
Current Conditions Assessment
Use of “No Tech” Coin/Cash Boxes
§ Lot #10; College Station
§ Lot #9 (Daily Parking)
§ Top Level Wheaton Place
12
Current Conditions Assessment
Existing Parking Meters – Open, Unsecured Meter Vaults
Old Electronic Meters:
§ Unsecured Cash Vaults
§ Coin Only
§ Faded Domes
§ Non-Programable
§ No Longer Manufactured
§ Functionally Obsolete
13
Current Conditions Assessment
Hand Held Electronic Ticket Writer
“Omni Park” Handheld:
§ Limited Capacity to
Automatically Generate &
Track Tickets
§ Only Being Used to Track
Customer Parking & Issue
Warnings
§ Manual Data Entry of All
Paper Tickets Issued
14
Current Conditions Assessment
Underutilized Parking Meters – Karl Skoga Ave.
April 18, 2017 July 26, 2017
15
Current Conditions Assessment
Underutilized Parking Meters – South Meter Zone
Willow Ave. July 26, 2017 - Noon
16
Parking System Financial Analysis
Breakdown of Operating Revenues
Percent of Total Operating Revenues
§ Willow Avenue Garage Revenue: $118,636 = 16.4%
§ Parking Meters: $117,401 = 16.2%
§ Lot #9 Permits: $104,464 = 14.4%
§ College Avenue Permits: $90,327 = 12.5%
§ Wheaton Place Garage Revenue: $82,559 = 11.4%
§ Lot #10 Metra Daily Lot: $52,731 = 7.3%
§ Parking Fines: $42,433 = 5.9%
§ Employee Permit Lots #3,4,5: $40,959 = 5.6%
§ Special Assessment District: $39,723 = 5.5%
17
Parking System Financial Analysis
Gross Operating Revenues – FY2013 to FY2017
Gross Operating Revenues
$800,000 $725,286
$698,465
$674,416 $664,997 $658,059
$700,000
$600,000
$500,000
$400,000
$300,000
$200,000
$100,000
$-
FY2013 FY2014 FY2015 FY2016 FY2017
NOTE: 2017 Meter Revenue Down ($12,731) From FY2016
2017 Fine Revenue Down ($15,434) From FY2016
18
Parking System Financial Analysis
Operational Expenses – FY2013 to FY2017
Total Operating Expenses
$600,000
$506,583
$495,237
$479,482 $470,401
$459,278
$500,000
$400,000
$300,000
$200,000
$100,000
$-
FY2013 FY2014 FY2015 FY2016 FY2017
19
Parking System Financial Analysis
Net Operating Revenues – FY2013 to FY2017
Net Operating Income
$300,000
$254,885
$250,000 $215,138
$191,882
$178,577
$200,000 $169,760
$150,000
$100,000
$50,000
$0
FY2013 FY2014 FY2015 FY2016 FY2017
20
Parking System Financial Analysis
Direct Payroll & Employee Benefits – FY2013 to FY2017
Direct Payroll & Benefits
$150,470 $153,965
$160,000 $142,980
$134,283
$128,477
$140,000
$120,000
$100,000
$80,000
$60,000
$40,000
$20,000
$-
FY2013 FY2014 FY2015 FY2016 FY2017
21
Parking System Financial Analysis
Administrative Services – FY2013 to FY2017
Administrative Services
$250,000
$210,780
$201,705
$186,608 $190,464
$200,000 $170,138
$150,000
$100,000
$50,000
$-
FY2013 FY2014 FY2015 FY2016 FY2017
22
Parking System Financial Analysis
Capital Outlays– FY2013 to FY2017
Total Capital Outlays
$236,617
$250,000
$200,000
$150,000
$90,609
$100,000
$55,696
$50,000 $26,405
$3,750
$-
FY2013 FY2014 FY2015 FY2016 FY2017
NOTE: Not included in Operating Expenses
23
Parking System Financial Analysis
Debt Service & Capital Improvements
§ Existed Bonded Debt Paid Off In Current FY2018 Fiscal Year:
$750,000 Final Payment
§ Planned Parking Structure Major Repairs:
FY2018 = $285,000 FY2019 = $100,000
§ Planned Lot Reconstruction Projects for Lots #7, #8, #9:
FY2018 = $295,000 FY2019 = $170,000 FY2020 = $350,000
§ Procurement of New Parking Payment Technology: FY2019 = $100,000
24
Summary of Online Parking Survey
General Results
§ 850 Total Responses
§ Commuter Responses = 186 (22% of Respondents)
§ Total of 397 Responses Received on Open-Ended Question
25
Summary of Online Parking Survey
Commuters
26
Summary of Online Parking Survey
Commuters
27
Summary of Online Parking Survey
Commuters
84%
28
Summary of Online Parking Survey
Commuter
29
Summary of Online Parking Survey
Commuter
30
Summary of Online Parking Survey
Commuters
72%
31
Comparable City Analysis
5 local cities of similar population, household income, and percentage of
public transit commuters.
Elmhurst
Lombard
Glen Ellen
Winfield Wheaton
Downers
Grove
32
Comparable City Analysis
Resident Commuter Permit Price – Per Quarter
Commuter Permit Rate: Residents
$120.00
$112.50
$120.00 $105.00
$93.00
$100.00
$77.50
$80.00
$60.00
$60.00
$40.00
$20.00
$-
Wheaton Elmhurst Downers Lombard Glen Ellyn Winfield
Grove
33
Comparable City Analysis
Commuter Permit Rate Per - Quarter
Commuter Permit Rate: Non-Residents
$134.00
$140.00 $120.00
$112.50
$120.00 $105.00
$100.00
$75.00 $77.50
$80.00
$60.00
$40.00
$20.00
$-
Wheaton Elmhurst Downers Lombard Glen Ellyn Winfield
Grove
Note: Wheaton, Elmhurst and Downers Grove offer resident discounts. Lombard, Glen Ellen and Winfield do
not offer resident discounts.
34
Comparable City Analysis
Daily Commuter Parking Rate
Daily Commuter Rate
$3.00
$3.00
$2.50
$2.50
$2.00 $2.00
$2.00
$1.50
$1.50 $1.25
$1.00
$0.50
$0.00
Wheaton Elmhurst Downers Lombard Glen Ellyn Winfield
Grove
35
Multi-Space Machines
Elmhurst Lombard Downers Grove
36
Space Number Signage
Ground Stenciled Numbers
Lombard Wheaton Lot #9 Wheaton Center Garage
37
Space Number Signage
Ground Mounted Poles
Lombard Elmhurst Downers Grove
38
Space Number Signage
Suspended Cable Mounted Space Indicator Signs
Winfield Glen Ellen
39
Pay-By-Mobile
Downers Grove
Elmhurst Parkmobile Lombard PassportParking
PassportParking
40
Strategically Placed PassportParking Signage
Winfield
41
Wheaton Center Garage
42
Parking 101 – Top Ten National Trends in Downtown Parking
1. Adoption of Pay-by-Mobile Technology
2. Shift to Multi-Space Parking Meters On-Street
3. Adoption of Credit Card Payment Technologies
4. License Plate Recognition (LPR) Enforcement & Permitting
5. Integrated Technologies (Payment/Enforcement/Permitting)
6. Extended Meter Hours to Capture Evenings/Saturdays
7. Parking Apps to Help Find/Pre-Pay for Parking/Guidance Systems
8. Residential Permit Parking in Mixed Use Neighborhoods
9. Adoption of Transportation Demand Management Policies (TDM)
10. Non-Police Parking Enforcement
43
Latest in License Plate Recognition (LPR) Technology
Source – Genetec Website
44
Pay-by-Plate is Immerging as the “Crest-of-the-Wave”
Preferred Technology for Municipal On-Street Management
• US Parking Industry is Moving Away From “Pay-and-Display” and “Pay-by-
Space” Multi-Space Technology and Adopting “Pay-by-Plate” in its Place
• When Linked With License Plate Recognition (LPR) Enforcement Technology,
Pay-by-Plate is the Most Efficient Enforcement Technology Available
• Allows for Paperless Parking Permit Technology – i.e. No Hang Tags, Stickers or
Decals Necessary:
- Allows Customers to Purchase Permits Online
- Daily Passes Can Also be Obtained Online
45
Primary Findings
§ Heavy Reliance on Manual Operations and Lack of Technology is a Major Drain
on the System
§ Manually Written Parking Tickets
§ “Omni Park” Handheld Limitations
§ Use of Hang Tags is Administratively Cumbersome and Costly
§ Coin Honor Boxes and Meters Not Auditable
§ No Pay-by-Mobile/No Credit Card Acceptance
§ The Current Deployment of High Maintenance Single-Space Parking Meters in
Low-Use Customer and Employee Areas Not a Good Use of Resources
§ Parking Rates and User Fees Charged by Wheaton Are Lower Than All Other
Comparable Cities Analyzed
46
Additional Observations
§ Posted Time Limits at Non-Commuter Meters?
§ Posted 2-Hour and 4-Hour Time Limits in Commuter Areas?
§ Customer Parking That is Not Time-Limited is Very Difficult to Enforce
§ All Other Comp Cities Have 3-Hour Time Limited Customer Parking (Free)
§ Not a Citation Until After 3rd Warning is Issued
§ Field Observations Indicate Abuse of System
47
Primary Recommendation #1
Begin Adoption of New Integrated Parking Control Technology Immediately
§ New Technology Should Include Pay-by-Mobile ASAP
§ New Technology Should be a Pay-by-Plate Platform to Include Integrated Parking
Enforcement and Electronic Permitting
§ Eliminate Single-Space Commuter Meters and Cash Boxes and Install Two Multi-
Space Pay Stations at Each Train Station
§ Mobile License Plate Recognition (LPR) Enforcement Technology Highly
Recommended
§ Once Adopted, New License Plate-based System Will Eliminate Administratively
Cumbersome Hang Tag System and Greatly Improve Enforcement Efficiencies
48
Primary Recommendation #2
Revise Parking Rates and Fees
§ We Believe the Current Commuter Parking Permit Fee Structure is Too Low and
Results in Commuters Paying for Monthly Parking, But Actually Parking at Daily
Meters
§ Need to Evolve From Allocated Parking to Price-Based System to Better Manage
Parking Assets
§ Increase Monthly and Daily Rates Across the Board to Align With Rates Charged
by Comparable Cities
§ Price On-Street Commuter Parking and Lot #10 Parking at a Premium Rate
§ Charge Less for Back Area of Lot #9; and For Lots #7, #8
§ Offer Discounted Rates for Paying Quarterly or Annually, Higher Rate to Pay
Month-to-Month
49
Primary Recommendation #2
Recommended Pricing Strategy – College Station Area
Premium Priced Daily Rate Lot #6
Regular Monthly Rate Lot
#10 Lots
#7, #8
On-Street
Metered Area
50
Primary Recommendation #2
Recommended Pricing Strategy – Wheaton Station Area
Premium Priced Daily Rate Discounted Monthly Rate
Regular Monthly Rate
Lot #6
Lots
#7, #8
On-Street
Metered Area
51
Primary Recommendation #3
Eliminate Non-Commuter Parking Meters and Enforce Time Limits Only
§ Non-Commuter Meters North and South or Train Tracks Show Low Utilization
and Generate Low Revenues vs. High Personnel & Operation Costs to Service
and Maintain
§ If LPR Enforcement is Adopted, We Believe Enhanced Enforcement Revenues
Will Offset Meter Coin Revenue at Non-Commuter Metered Areas
§ If New Integrated LPR Enforcement and Electronic Permitting Technology is
Adopted and Non-Commuter Meters are Eliminated, Existing Front Line &
Administrative Staffing Could be Reallocated to Other City Services
52
Primary Recommendation #4
Revise Parking Enforcement Rates and Policies
§ Currently, All Tickets Are Reduced by 50% if Paid Within 15 Days
§ We Recommend Revising Fine Rates to a Graduated System As Follows:
§ First Violation Per Plate is a $15 Base Amount (Could be Warning Only)
§ Second Violation is $25
§ Third Through Fifth Violations are $35
§ Sixth or More $50 Each
§ This Type of Graduated Fine Structure Provides Relief for the True Visitor or
Occasional Violator, But Tends to Gain Compliant Behavior Over Time From
Habitual Violators
§ Our Experience Has Shown That This Type of Fine Structure is Revenue Neutral
at Worst, or Increases Revenues Initially – Final Result is Compliance!
53
Summary of Primary Recommendations
“The Plan is Nothing;
Planning is Everything”
Dwight D. Eisenhower
54
Thank You! Discussion
55
MEMORANDUM
To: The Honorable Mayor and City Council
From: John Duguay, Assistant City Manager
Brandon Kowalke, Special Projects Assistant
Date: August 11, 2017
Re: Parking Payment Management Study: Preliminary Findings
Objective
The City will implement new strategies and efficiencies which will reduce the cost of managing
the paid parking system, increase the City’s enforcement capacity, and present end-users with
multiple payment options while generating sufficient revenues to the maintain the City’s parking
infrastructure. Following a discussion of the preliminary recommendations, staff and the
consultant will be positioned to provide the final analysis and report.
Background
One facet of the City’s strategic plan is to maintain infrastructure systems meeting community
expectations. This includes public parking, much of which is maintained through daily, meter, and
permit fees. Technological advancements in the parking industry have generated a variety of tools
to better manage inventories of paid parking. Given the age of Wheaton’s parking technology and
policies and the desire to review other alternatives, the City solicited a study to identify the most
effective technologies and practices available for implementation.
Carl Walker, a Division of WGI, was awarded the bid to conduct this study in March 2017. Their
project team has assessed the City’s paid parking system through multiple site visits for field
observations and staff interviews, analyzed financial reports of the Parking Fund, and performed
an analysis of comparable cities’ fee pricing and parking technology. Mr. Andy Miller, a
representative from the project team, will present their initial findings, share results of their end-
user survey, and gather input from the City Council.
Primary Findings
Through their research, Carl Walker noted a heavy reliance on manual operations and limited use
of technology for both payment and enforcement. They stressed that manually writing tickets and
the use of “hang tags” for leased parking are administratively cumbersome and costly. Staff spends
significant time writing tickets and collecting money from meters and cash boxes, and considerable
administrative staff time is required throughout the process.
As compared to other communities, Wheaton’s parking rates and user fees are among the lowest.
Additionally, the presentation will suggest that the City consider charging a premium rate for
commuter parking in close proximity to the train station and less money, or a discounted rate, for
spots further away.
Carl Walker engaged the community in a survey with 850 respondents. When asked if they were
willing or interested in a “pay-by-mobile” option, 72% of self-identified commuters responded
affirmatively. Carl Walker will recommend that the City change the payment method from cash
and invoiced permitting, to a “pay-by-mobile” platform. With today’s technology, pay station
kiosks, smart phone apps and paying online are all fast, secure and relatively easy to use. This
technology is currently being used by many of our neighbors in DuPage County with positive
results and few concerns. More importantly, this technology will allow users a quick and efficient
way to pay up front, or even while on the train.
Carl Walker will present the significant benefits of using License Plate Recognition (LPR)
technology for parking enforcement and electronic permitting. With a moderate investment up
front, they suggest that LPR will provide a quicker and greater ability to enforce parking in the
commuter lots, garages, and on-street spots. This technology may also be used for enforcement
activities required for timed zones and customer parking in the CBD. Whereas CBD enforcement
is currently a manual process, LPR and the creation of parking/enforcement zones would be
expected to provide greater enforcement coverage and could very well allow some staffing to be
re-allocated.
LPR would also allow the City to generate data with respect to occupancy rates and parking
utilization on a day to day basis. This data would be valuable in understanding the City’s future
parking needs and optimize existing parking to serve the community’s needs. LPR data is, by
default, anonymous and note tied to personal information. Should the City pursue LPR technology,
robust security measures that protect private information will be a primary requirement.
Direction Going Forward
Following Carl Walker’s presentation, staff will be interested in gaining the City Council’s
feedback and obtaining direction for the way ahead. Mr. Miller will gather this information along
with his findings and gathered data, and provide a final written report to the Council within the
next few months.
MEMORANDUM
TO: Record
FROM: Susan Bishel, Public Relations Coordinator
SUBJECT: July 24, 2017 City Council Planning Session Minutes
DATE: July 25, 2017
CC: Mayor and City Council, City Manager, City Clerk, Department Heads
The Planning Session took place in the Council Chambers, Wheaton City Hall, 303 W. Wesley St.,
Wheaton, Illinois. Those attending the Planning Session included: Mayor Gresk, Councilman
Barbier Councilwoman Fitch, Councilman Prendiville, Councilman Rutledge, Councilman Scalzo
and Councilman Suess Also in attendance were City Manager Dzugan, AssiIty Manager
Duguay Director of Planning & Economic Development Kozik Director cFinnce Lehnhardt
Director of Engineering Redman, Police Chief Volpe, and Public Relns Coordinator Bishel.
The session began at 7:18 p.m. following the conclusion and concluded at
8:10 p.m. The following items were discussed:
I. Call to Order
The Wheaton City Council Planning Session was called to order at 7:18 p.m. by Mayor Gresk.
II. Approval of Minutes — June 26, 2017
Councilwoman Fitch requested that the June 26, 2017 Planning Session minutes be amended to
add more details about the discussion of proposals for Martin Memorial Plaza, especially the
Council members’ input on the options they preferred and that the consultant recommended
the plaza be located on the north side of Front Street.
Ill. Public Comment
There were n public comments.
IV. Strategic Priorities Update
Assistant City Manager Duguay provided the Council with an update on the goals and actions
that have taken place in the past 6 months related to the strategic goals of financial stability,
quality infrastructure, and efficient and effective services.
Regarding the target of having 40% of General Fund operating expenses in reserve, Assistant
City Manager Duguay stated staff completed the 201 7/18 annual budget and has been
providing the Council with monthly financial reports. Staff is finalizing the 5-year financial
forecast and is working on the Fiscal Year 2018/19 budget.
To meet the target of operating expenses increasing by 2% or less, Assistant City Manager
Duguay reviewed the budgetary planning the City staff has done over the past 6 months. He
stated staff is preparing an annual report on the City’s operating expenses for major operating
funds and will be developing dashboard-type reporting for monitoring departments’ expenses.
Assistant City Manager Duguay reviewed the work City staff has completed with the Capital
Improvement Plan, including presenting it to the Council and incorporating it into the current
budget. Staff is working to prepare the next 5-year plan, which will include project analysis for
the funding of the downtown streetscape plan.
For the first target in attaining quality infrastructure completing a dowrQreet ae and
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infrastructure plan identifying costs and project phases along with a funding stiat’ Assistant
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City Manager Duguay stated the consultants for this project and City staff presented on the
schematic designs and funding options. The next step will be putting out a Request for
Proposals for utility work on Front Street.
A,
In response to a Council question about how the City will keep people updated on the project’s
progress, Assistant City Manager Duguay stated City staff is working with the Downtown
Wheaton Association to create an interactive web page displaying updates and will be
producing short-format update videoson Facebook and Twitter.
To meet the goal of establishing a program to eliminate backups and overIlows in a 10-year rain
event in Basins 3 and 4, Assistant City Manager Duguay stated the City selected RJN to prepare
a feasibility study, and staff will be meeting with the Wheaton Sanitary District regarding the
Southside Interceptor and its capacity related to Wheaton’s sewer system.
In response to Council questions, Director of Engineering Redman stated the City performed
work in two pilot areas replacing service laterals, but the City needs the results of the RJN
feasibility study to determine the most cost-effective approach to further eliminating backups
and overflows. J
Assistant City Manager Duguay stated for the target of having 100% of structures flood
protected after an established rain event, the Engineering Department is making good progress
with the studies of the flood prone areas. Staff has also documented 24 designed stormwater
storage areas.
In response to a Council question, Director of Engineering Redman stated the City is performing
studies on 20 different flood-prone areas.
7/24/17 Planning Session 2
Assistant City Manager Duguay stated the progress the City has made in terms of capital
improvements includes completing the Capital Improvement Plan in February, prioritizing road
work projects, and developing a policy for the treatment of lead water service lines. He stated
the City will continue to prioritize projects, and will be doing modeling and analysis of storm and
sanitary sewer systems.
In response to a question about the City’s policy for the treatment of lead service lines, Assistant
City Manager Duguay stated the Water Division has been investigating records to determine
where service lines could contain lead. If the City comes across private service lines that contain
lead, the City established a policy that includes notifying the homeowner, water testing and
providing the homeowner with a water filter. City Manager Dzugan stated in a previous
presentation to the Council regarding this issue, the Council directed staff to continue creating a
comprehensive inventory of water service line materials throughout the City before deciding on
whether the Council would like to establish a replacement program. City Manager Dzugan
stated staff will be placing a map with the database of service line materials on the City’s
website. b 41 F’
Assistant City Manager Duguay reviewed the work Cystaff has completed toward the target of
identifying core services Assistant City Manager Duguay and Human Resources staff have met
with most City departments to determine core services Council members requested staff
provide the criteria they are using to determine what makes a core service. In response to a
Council question, City Manager Dzugan stated the library is not included in this exercise.
To achieve the goal of a 10% cost or efficiency improvement for four areas identified as core
services, Assistant City Manager Duguay reviewed examples of how staff is creating efficiencies.
The Sewer Division is saving approximately $3,000 annually by refurbishing sewer manhole
covers rather than replacing them, and fleet management recommended saving $370,000 by
eliminating 3 large vehicles in the Public Works fleet.
In response to Council questions, Assistant City Manager Duguay stated the City currently does
not have a system in place to reward employees who come up with ideas that result in
efficiencies, but the City could consider implementing a program.
In terms of meeting the goal of each department identifying at least one service to reduce or
eliminate, Assistant City Manager Duguay stated the City amended the Zoning Ordinance to
make the process of requesting a variance to add a front porch less cumbersome and require
less staff time. Also, the Communications Department saved more than 20 hours of staff time by
filming the Fourth of July Parade and posting the video later the same week, rather than
7/24/17 Planning Session 3
broadcasting it live, which requires a significant amount of time for the disassembly/reassembly
of equipment from the City’s television studio. Human Resources will be eliminating the printing
of pay stubs for employees and instead providing them online.
To answer a Council question about the City’s implementation of the ERP, City Manager Dzugan
stated Purchasing has yet to be incorporated.
Chief of Police Volpe outlined ways the Police Department is implementing efficiencies,
including the elimination of the 11 p.m.-7 a.m. shift for Police Support Services The department
often faced staffing challenges and would incur overtime charges when staff took vacations. By
using DU-COMM’s dispatching during this shift, the Police Department can provide the same
service to residents and can redistribute staffing to better cover the department’s needs. As a
result, the department could create a property control officer position.
Chief of Police Volpe also reviewed how consolidating with DuPage Cbunty’s SWAT team is
another efficiency the department recently implemented. By joining with a larger network of
SWAT personnel, the City now has a greater availability of equipment, resources and training
and is saving approximately $88,000 per year.
Finally, the Police Department became a member of the DuPage County Major Crimes Task
Force (MCTF), a joint organization including approximately 30 DuPage County communities and
DuPage County. This organization gives Wheaton access to the top investigators in the County
and immediate assistance of a network of police personnel who can assist during significant
incidents. The City received the MCTF’s assistance in Wheaton’s homicide investigation earlier in
2017, and the combined forces resulted in one of the quickest solving times for a homicide in
the County’s history.’
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In response to a Council question, Chief of Police Volpe stated the individuals who are part of
the MCTF work together very well because the organization provides its own training, and the
members train together.
V. City Council/Staff Comments
Mayor Gresk thanked City staff for the examples they provided of how they are working to
achieve the Council’s strategic goals and thanked staff for their dedication.
VI. Adjournment
The meeting was adjourned at 8:10 p.m.
7/24/17 Planning Session 4
MEMORANDUM
TO: Record
FROM: Susan Bishel, Public Relations Coordinator
SUBJECT: June 26, 2017 City Council Planning Session Minutes
DATE: June 27, 2017
CC: Mayor and City Council, City Manager, City Clerk, Department Heads
The Planning Session took place in the Council Chambers, Wheaton City Hall, 303 W. Wesley St.,
Wheaton, Illinois. Those attending the Planning Session included: Mayor Gresk, Councilman
Barbier, Councilwoman Fitch, Councilman Prendiville, Councilman Rutledge, Councilman Scaizo
and Councilman Suess. Also in attendance were City Manager Dzugan, Assistant City Manager
Duguay, Director of Engineering Redman, Director of Finance Lehnhardt and Public Information
Officer Thrower. The session began at 7:00 p.m. and concluded at 9:12 p.m. The following items
were discussed:
JIh. ‘
I. Call to Order
The Wheaton City Council Planning Session’was called to order at 7:00 p.m. by Mayor Gresk.
A
II. Approval of May 22, 2017 Planning Session Minutes
The Council approved the May 22, 2017 Planning Session Minutes.
Ill. Public Comment
Paula Barrington, Executi ctor of the Downtown Wheaton Association, stated the
association’s board vote favor of keeping Martin Memorial Plaza on the south side of Front
Street rather than mcvi the north side of the street The board also asked that the City
considerb%water t to the plaza design.
Kay Waigren president of the DuPage Art League expressed concern about how the
construction on Front Street would affect local businesses
IV. Downtown Streetscape Check Point 2 and Funding
Assistant City Manager Duguay provided some background on how the City has arrived at
Check Point 2. He reviewed some of the changes from the 2016 master plan, including the need
to relocate curbs, address grade changes for accessibility and replace traffic signals.
He also reviewed the steps the City has taken to reduce the overall cost of the project, including
savings on Liberty Drive from West to Hale by not relocating the curb and eliminating structural
soil, and limiting curb relocation and structural soil on Main Street from Liberty to Illinois. Also,
the project will reduce the cost for the park site improvements along Liberty, reduce the budget
for the French Market site, and change designs from festival street to pedestrian streets.
Rob Deming of Primera discussed some of the changes to the engineering of the project’s first
phase, including increasing traffic lane widths from 1 0.5-foot lanes to 11-foot lanes to meet
PACE Bus Route requirements, revising parking angles and signal modernization.
Jon Brooke of Design Workshop reviewed examples of directional signage, banners and
wayfinding and signage that they are working on.
Mr. Brooke presented three design concepts for Martin Plaza on the south side of Front Street.
The first concept is based around movement, incorporating bicycling and the Illinois Prairie Path.
The second concept centered around the idea of creating a quiet room in Martin Plaza by
surrounding it with trees and creating seating. The third concept highlights the importance of
the railroad’s history in the downtown by creating a station-like feel with tall columns and
spaces to view passing trains.
The team also presented two concepts for moving Martin Plaza to the north side of Front Street.
Both concepts would create a plaza approximately 100 feet long on the north side of the street
where there is currently parking, and maintaining a small plaza on the south side of Front Street
that would accommodate a tent. The first design could include moveable seating, art features,
lighting features, and a connection between both sides of the street. The second concept
featured an outdoor bar and café concept that focuses on outdoor dining, moveable seating,
and creating a gateway to the rest of the downtown. All of the concepts would include lighting
strung overhead as a decorative feature.
Mr. Brooke stated the design team recommends moving the plaza to the north side of Front
Street because they feel it would add to the existing streetscape, increase safety by moving the
plaza further from the train tracks, create more square footage for the plaza and act as an
extension of the current retail areas. However, the designers stated some benefits keeping it on
the south side of the tracks would include having a central gathering place and better
connecting the north and south sides of downtown. He stated many of the features presented in
the various plans could be incorporated into different designs.
In terms of including a water feature in the design, Mr. Brooke stated the design budget does
not include a large-scale water feature. The original Downtown Plan included a water feature on
the south side of the train tracks in the gathering area along Liberty Drive rather than in Martin
6/26/17 Planning Session 2
Plaza. He stated they could include a smaller-scale water feature in Martin Plaza. However, even
a small pop-jet style fountain could cost $200,000 or more.
Councilman Suess favored Design Workshop’s suggestion of a design on the north side of Front
Street, incorporating some plaza features onto both sides of the street, because he feels it is a
more balanced design, has a better potential of encouraging people to patronize the businesses
in this area, and would make the downtown more pedestrian-friendly. Councilwoman Fitch
stated she would like for the City to survey residents to get their opinions on the plaza location.
She favored the plaza being relocated to the north side of Front Street, stating she believes
residents would prefer a plaza with outdoor seating adjacent to businesses rather than between
a busy street and the railroad tracks, and she thinks the parking would be more advantageous to
shoppers and French Market patrons on the south side of the street. i,..
A
The rest of the Council expressed support for the design using the south side of Front Street,
citing the desire to continue using the existing space for various community events, parking
visibility concerns if spaces are moved to the south side of the street, and the desire of
downtown business owners to keep the plaza on the south side of the street.
In response to Council questions about outdoor dining space availability if the plaza were on the
north side of the street, Mr. Brooke stated the wider sidewalks proposed in this project would
allow more businesses to have outdoor dining options, not just those located adjacent to the
proposed plaza. The proposed design would provide seating as a common space, not for
exclusive use by the adjacent businesses.
In response to Mr. Brooke’s request for feedback, some Council members stated they would like
to see a hybrid concept on the south side of Front Street incorporating elements from the north
side concept, such as a gateway element, water feature and café seating.
Assistant City Manager Duguay stated Primera will be taking the Council’s feedback and
developing more detailed plans based on the Council’s direction.
In response to Council questions and feedback about the proposed signage, Mr. Brooke stated
they could look at incorporating blue in the design, and the designers would work with City staff
to develop branding concepts. Council members expressed a desire to maintain a traditional
looking feel for the design.
6/26/17 Planning Session 3
Council members requested drawings on the types of materials that will be used. Mr. Brooke
stated the team will present and discuss this with the Council the next time Design Workshop
meets with the Council.
Assistant City Manager Duguay reviewed upcoming work, including utility work starting in the
fall on three segments of Front Street, and then construction on Front Street from spring 2018
through early fall 2018. Work would continue with the next phase completing utilities in the fall,
then construction in the spring and summer of 2019. The fall/summer of 2019-20 would be
Main Street and Wheaton Avenue improvements, finishing south of the tracks on Liberty Street
with the park and French Market improvements in the fall/summer of 2020-21.
In response to Council questions, Mr. Deming stated one lane of Front Street would remain
open during construction, though there may be some parking restrictions during this time.
Access to businesses will remain open throughout the process.
City Manager Dzugan reviewed options for financing this project and how the City can maximize
the use of TIF 2 funds for the project. The TIF 2 funds must be used by December 2022. This
project is estimated to cost approximately $35 million, with $22.5 million being funded from TIF
2 revenue and $12.5 million being funded from non-TIF funds. City Manager Dzugan stated staff
estimates the City will need to borrow $10-15 million to fund this project, and the City can
allocate $2-$4 million from the Capital Projects Fund reserve toward this project.
City Manager Dzugan reviewed previous discussions regarding funding this project He reviewed
some revenue options, including a 0.25% local sales tax increase, a food and beverage tax,
Capital Projects Fund reserves, property tax rate increase, a French Market lease, a tax on local
downtown busines or business district sales tax. Another option would be to loan money for
the General Fund for this project. The loan would be paid back over time through an increase in
the local sales tax. City staff will continue to look at financial options for this project. The
Council desired further review of the staff’s option to implement a 0.25% local sales tax to cover
debt/loan obligations, borrow $8 million to $10 million from the General Fund, and have the
Capital Projects Fund reserve balance fund $2 million to $4 million toward the project. The
Council also asked the staff research options for the local property owners benefiting from the
improvements to financially participate through either a Special Service Area and/or Special
Assessment.
6/26/17 Planning Session 4
V. City Council/Staff Comments
The Council encouraged the community to attend the Wheaton Park Districts Fourth of July
Parade at 10 a.m. July 4.
VI. Adjournment
The meeting was adjourned at 9:12 p.m.
6/26/17 Planning Session 5