City Council Special Work Session - 21 Jul 2026 Quarterly Roundtable

AGENDA City Council Special Work Session 6:00 PM - Tuesday, July 21, 2026 Dakota B – Burnsville City Hall www.burnsvillemn.gov 100 Civic Center Parkway, Burnsville, MN 55337 CALL TO ORDER 1. Quarterly Roundtable Discussion Agenda Report - Quarterly Roundtable Discussion - Pdf ADJOURNMENT Page 1 of 14 Agenda Item #1. AGENDA REPORT City Council Special Work Session - 21 Jul 2026 Quarterly Roundtable TITLE Quarterly Roundtable Discussion Presenter(s) Gregg Lindberg, City Manager BACKGROUND Quarterly roundtable discussions provide an opportunity to continue building strong communication and trust. The leadership team and city council will have a conversation about our quarter two strategic priority monitoring report, and about how we are doing and what we need from each other. VISION STATEMENT Burnsville is a vibrant city, boldly leading, welcoming to all. ATTACHMENTS Quarter Two 2026 Strategic Priority Monitoring Report Staff Contact: Bethany Brewer Page 2 of 14 Agenda Item #1. 2026 | Q2 STRATEGIC PRIORITY MONITORING Quarterly Report Page 3 of 14 Agenda Item #1. Page 4 of 14 Agenda Item #1. STRATEGIC PRIORITIES Strategic priorities are the small set of long-term, outcome-focused commitments that guide a city’s decisions and our work. Adopted by the city council annually, these priorities focus on what matters most right now to our community. SAFETY Burnsville is committed to the safety and wellbeing of our community and staff C O M M U N I T Y E N G A G E M ENT Burnsville is committed to meaningful relationships and experiences that meet the variety of needs in our community O RGA N I Z A T I O N A L C U LTU R E Burnsville is committed to creating great experiences for our employees so they do the same for our community COMMUNITY VIBRANCY Burnsville is committed to creating energy that continues to bring our community to life for years to come I NF RA S T R U C T U R E Burnsville is committed to responsible stewardship of assets to allow our community to thrive S USTA I N A B I LI T Y Burnsville is committed to innovation that supports environmental, human and financial vitality for our community and future generations Page 5 of 14 Agenda Item #1. QUARTERLY SUMMARY Strengthen our resiliency and Implement and monitor rental Enhance behavioral health and critical incident preparedness licensing changes with community risk reduction efforts through staffing, training, and performance-based grades, to care for community needs SAFETY community-oriented provisional licenses, and improved and mitigate emergencies communication. oversight to support safer, before they happen. well-managed housing. Q2 Q2 Q2 Alongside stakeholders, Complete the website refresh Deliver secure 2026 elections project to meet digital COMMUNITY develop a community survey with positive voter experience, action plan to enhance city accessibility standards to proactive engagement and communication and customer improve user experience and reliable operations. service. inform upcoming website ENGAGEMENT redesign project. Q2 Q2 Q2 Establish standards that help us Create an organizational Define a clear artificial ORGANIZATIONAL to be known by the community mission through broad intelligence (AI) governance for our customer service. employee participation to framework to guide our team frame our expectations, in learning and evaluation of CULTURE priorities and work. city AI use. Q2 Q2 Q2 Convene a community Complete a thoughtful Establish a community vision taskforce to create a new evaluation of the neighborhood initiative by forming a COMMUNITY arts commission as an organizations and grants pilot community committee and staff advisory board to the city program to support expansion team to prepare for broad council. of neighborhood organizations. engagement with a partner VIBRANCY consultant. Q2 Q2 Q2 Complete and celebrate phase 1 Complete planned capital Continue advocacy and INFRASTRUCTURE of the police city hall construction studies with plans for regular planning for the Highway 13 project and prepare and start updates, making community and Nicollet Avenue project phase 2, focused on customer asset information widely for safety and mobility service and operational excellence. available to the public improvements. Q2 Q2 Q2 Establish project team and Implement our new budget Develop a safe and reliable SUSTAINABILITY plan to review and improve system to improve core budget drinking water plan to provide records management. practices and processes, one place for everything preparing for future related to system reliability, enterprise system projects. environmental impacts and community health. Q2 Q2 Q2 Page 6 of 14 Agenda Item #1. SAFETY ACTIONS Strengthen our resiliency and Implement and monitor rental Enhance behavioral health and critical incident preparedness licensing changes with community risk reduction efforts through staffing, training, and performance-based grades, to care for community needs and provisional licenses, and community-oriented mitigate emergencies before improved oversight to support communication. safer, well-managed housing. they happen. Responsible: BJ Responsible: Jeff Responsible: BJ Status Status Status Q2 Q2 Q2 OPPORTUNITIES The resiliency team is Gathered feedback from We are evaluating the future of establishing a regular rental property owners and the embedded social worker schedule of tabletop exercises managers on proposed program and community risk and after-action reviews while ordinance amendments, with reduction efforts to inform the expanding Emergency city council consideration most effective model for crisis Operations Center training to planned for August 18. intervention. strengthen organizational preparedness. CHALLENGES Balancing capacity and Implementation of updated Documenting meaningful resources to expand licensing framework will community risk reduction preparedness efforts while require continued trends and impacts requires maintaining day-to-day engagement with property data collection over time to emergency response remains owners to support effectively measure outcomes an ongoing priority. understanding, compliance, and inform future decisions. and successful adoption. KEY Complete On Track Moving Behind Off Track Work is finished Progress is on Work is progressing Work is delayed Work is deviating schedule behind schedule from plan Page 7 of 14 Agenda Item #1. COMMUNITY ENGAGEMENT ACTIONS Alongside stakeholders, Complete the website refresh Deliver secure 2026 elections develop a community survey project to meet digital with positive voter experience, action plan to enhance city accessibility standards to proactive engagement and communication and customer improve user experience and reliable operations. service. inform upcoming website redesign project. Responsible: Steph Responsible: Steph Responsible: Macheal Status Status Status Q2 Q2 Q2 OPPORTUNITIES A project plan has been A refreshed website draft is Are team is working on the developed that will inform the complete; staff have August primary, training 200 development of an action plan identified technology election judges to expand focused on improving solutions to support efficient voter education and early communication and customer delivery of digital voting opportunities. service. accessibility requirements into the future. CHALLENGES Communicating results and After the website refresh, Effective elections informing an action plan the project is complete this administration will require requires staff capacity not year. We will evaluate user continued enhancements in originally anticipated in our experience to inform our operations, communication project plan, we are working website redesign needs. and election judge support. to align priorities and available resources. KEY Complete On Track Moving Behind Off Track Work is finished Progress is on Work is progressing Work is delayed Work is deviating schedule behind schedule from plan Page 8 of 14 Agenda Item #1. ORGANIZATIONAL CULTURE ACTIONS Establish standards that help us Create an organizational Define a clear artificial to be known by the community mission through broad intelligence (AI) governance for our customer service. employee participation to framework to guide our frame our expectations, team in learning and priorities and work. evaluation of city AI use. Responsible: Bethany Responsible: Gregg Responsible: Tom Status Status Status Q2 Q2 Q2 OPPORTUNITIES Our new Burnsville CARE The organizational AI training continues through customer service standards development team has our operations as staff help our team understand created a project plan to evaluates models and what’s expected of us at work promote broad employee researches best practices to - communicate clearly, act participation in developing inform an internal AI team responsibly, respond promptly an organizational mission that will draft governance and engage people with statement by December. standards for leadership empathy and respect. team consideration. CHALLENGES Effective development of It is important that we invest Balancing investment in AI customer service will require the time needed to include tools with meaningful investment across all teams, everyone in the process to performance measures will intentional and ongoing inform our mission statement. require patience and training and measurement of discipline as governance is progress over time. Plans for created to guide future each will need to be decisions for the good of developed and implemented. public trust and operational effectiveness. KEY Complete On Track Moving Behind Off Track Work is finished Progress is on Work is progressing Work is delayed Work is deviating schedule behind schedule from plan Page 9 of 14 Agenda Item #1. COMMUNITY VIBRANCY ACTIONS Convene a community Complete a thoughtful Establish a community vision taskforce to create a new evaluation of the initiative by forming a arts commission as an neighborhood organizations community committee and advisory board to the city and grants pilot program to staff team to prepare for council. support expansion of broad engagement with a neighborhood organizations. partner consultant. Responsible: Garrett Responsible: Steph Responsible: Jeff Status Status Status Q2 Q2 Q2 OPPORTUNITIES Phase one research was The initiative has grown to Following refinement of the completed and presented to seven recognized project schedule, work the city council in May. Phase neighborhood organizations, continues establishing a staff two is underway to develop with neighborhood-led grant project team, release of a recommendations for the arts projects helping inform project partner request for commission's structure, program evaluation. proposals and forming the governance, operations, and steering committee. implementation approach ahead of commissioner recruitment this fall. CHALLENGES Careful attention will be Creating new and supporting The project timeline was needed to transform established neighborhood adjusted to align with stakeholder feedback into organizations with available organizational priorities. The commission purpose and resources is important to executive team is establishing governance recommendations maintain program success. the project team and staff for city council consideration. leadership to return the project to schedule. KEY Complete On Track Moving Behind Off Track Work is finished Progress is on Work is progressing Work is delayed Work is deviating schedule behind schedule from plan Page 10 of 14 Agenda Item #1. INFRASTRUCTURE ACTIONS Complete and celebrate phase Complete planned capital Continue advocacy and 1 of the police city hall studies with plans for regular planning for the Highway 13 construction project and updates, making community and Nicollet Avenue project prepare and start phase 2, asset information widely for safety and mobility focused on customer service available to the public. improvements. and operational excellence. Responsible: Garrett Responsible: Jenny Responsible: Mark Status Status Status Q2 Q2 Q2 OPPORTUNITIES The project remains on The infrastructure trust fund Coordination continues with schedule and budget, with study has been completed, the MnDOT as the Highway 13 phase 1 anticipated sidewalk and trail study and and Nicollet Avenue project completion in September. city owned property study advances through the We are planning a are scheduled for city council design-build process. community ribbon cutting and review in August. groundbreaking celebration with phase 2 starting in October. CHALLENGES Phase 2 will bring changes to Keeping capital study As final design progresses, police and city hall reports current while additional project details will operations, including public developing electronic asset inform communication with the access, staff workspaces and data management will community before the transition of public improve transparency and construction. meetings to the new city support future budget and council chambers this fall. capital planning. KEY Complete On Track Moving Behind Off Track Work is finished Progress is on Work is progressing Work is delayed Work is deviating schedule behind schedule from plan Page 11 of 14 Agenda Item #1. SUSTAINABILITY ACTIONS Establish project team and Implement our new budget Develop a safe and reliable plan to review and improve system to improve core drinking water plan to provide records management. budget practices and one place for everything processes, preparing for related to system reliability, future enterprise system environmental impacts and projects. community health. Responsible: Tom Responsible: Elissa Responsible: Mark Status Status Status Q2 Q2 Q2 OPPORTUNITIES Updates to the city's records Our new budget system has We have completed the retention schedule have been been successfully technical memo outlining future completed, we will establish implemented for drinking water treatment the data governance and development of the options for city council records working group to proposed 2027 budget, discussion this quarter. create an implementation establishing an important plan this quarter. foundation to support future enterprise resource planning. CHALLENGES As our records experts, the Work continues to inform the The next phase of the project city clerk team is busy with design and selection of will focus on bringing system, elections administration this enterprise resource water quality, environmental, year. Competing priorities management systems, the and public health information have challenged project project requires more time together into a single timeline. than originally planned. comprehensive resource. KEY Complete On Track Moving Behind Off Track Work is finished Progress is on Work is progressing Work is delayed Work is deviating schedule behind schedule from plan Page 12 of 14 Agenda Item #1. Page 13 of 14 Agenda Item #1. INNOVATION | COLLABORATION | EXCELLENCE Page 14 of 14