Gainesville Regional Utilities Authority

Gainesville Regional Utilities Authority AGENDA Thursday, April 3, 2025, 5:30 p.m. GRU Administration Building 301 SE 4th Avenue Gainesville, FL 32601 Directors Chair Eric Lawson Vice-Chair David Haslam Director Craig Carter Director Jack Jacobs Director Robert Skinner If you have a disability and need accommodation in order to participate in this meeting, please call (352) 334-5051 at least two business days in advance. TTY (Text Telephone Telecommunication Device) users please call 711 (Florida Relay Service). For Speech to Speech (STS) relay, please call 1-877-955-5334. For STS Spanish relay, please call 1-877-955-8773. For STS French Creole relay, please call 1-877-955-8707. A. CALL TO ORDER Agenda Statement: The Gainesville Regional Utilities Authority encourages civil public speech. The Gainesville Regional Utilities Authority expects each person entering this chamber to treat others with respect and courtesy. Speakers are expected to focus on agenda items under discussion. Signs, props, posters, food, and drinks should be left outside the auditorium. B. ROLL CALL C. INVOCATION D. PLEDGE OF ALLEGIANCE E. ADOPTION OF THE AGENDA Includes Consent and Regular Agenda Items F. APPROVAL OF MINUTES G. CHAIR COMMENTS H. GENERAL PUBLIC COMMENT (for items not on the agenda, not to exceed 30 minutes total) I. DIRECTOR COMMENTS J. CONSENT AGENDA  Gainesville Regional Utilities Authority K. CEO COMMENTS L. ATTORNEY COMMENTS M. RESOLUTIONS (Roll Call Required) N. BUSINESS DISCUSSION ITEMS 1. 2025-247 GRU FY2026 Budget: Presentation of Customer, Sales & Revenue Forecast (B) Department: Budget, Finance, Accounting Explanation: As part of the budget development process, staff holds a series of meetings with the Authority to present information on the various revenues and expenses that make up GRU’s annual budget. These meetings are designed to give the authority a chance to have a more in-depth view of GRU’s budget and finances and ask questions that will help staff ensure they provide the appropriate level of detail in GRU’s final budget submission. In January, the first budget session covered GRU’s debt, liquidity and reserves. In the May presentation, staff will address O&M expenses, capital fuel and projected rate impacts. Fiscal Note: None currently. Recommendation: The Authority hear a presentation from staff. 2. 2025-277 Informational Item on GRU FY2025 Financing Activities (B) Department: Budget, Finance, Accounting Explanation: The Authority has delegated the CEO and the CFO authority to pursue a number of financing transactions in FY2025. This is an informational item to update the Authority on the status of the execution of financing activities to date in FY2025. Fiscal Note: None currently. Recommendation: The Authority hear a presentation from staff. 3. 2025-279 State of the Utility, Monthly Update February 2025 (B) Department: Chief Operating Officer Description: GRU will be providing a monthly update to Authority members to ensure they are aware of important projects and relevant utility measurements and benchmarks. This report provides information from February 2025. Fiscal Note: No fiscal note. Recommendation: The GRU Authority hears a monthly update from the utility’s operational areas. Page 2 of 108  Gainesville Regional Utilities Authority 4. 2025-280 TEA Member / Partner Transition (B) Department: Chief Executive Officer Description: Gainesville Regional Utilities is evaluating The Energy Authority (TEA) and other suppliers for Natural Gas and Power Marketing Services. Focusing on potential core services but with an open strategy on delivery / furthering GRU's goal of "Customer First". Fiscal Note: No fiscal note currently. Recommendation: The GRUA to authorize the CEO to negotiate: 1) Exiting TEA as a member to a partner or, 2) Source another option for natural gas & power services as business conditions allow. CEO is to return to GRUA at the May meeting for final approval. O. DIRECTOR COMMENTS P. ADJOURNMENT Page 3 of 108  Gainesville Regional Utilities Authority MINUTES March 12, 2025, 5:30 p.m. GRU Administration Building 301 SE 4th Avenue Gainesville, FL 32601 Members Present: Craig Carter, Vice-Chair Haslam, Jack Jacobs, Chair Lawson Members Absent: Robert Skinner _____________________________________________________________________ A. CALL TO ORDER B. ROLL CALL Director Skinner was absent C. INVOCATION Vice Chair Haslam led the invocation. D. PLEDGE OF ALLEGIANCE E. ADOPTION OF THE AGENDA Moved by Craig Carter Seconded by Vice-Chair Haslam Public Comment: Jim Konish, Chuck Ross Approved F. APPROVAL OF MINUTES Motion passes with all in favor, minutes from January 2025, approved. Director Skinner absent. 1 Page 4 of 108  Moved by Craig Carter Seconded by Vice-Chair Haslam Approved G. CHAIR COMMENTS Chair Lawson apologized for error on GRU customer bills. Addressed Mr. Konish's comments from Item E "Adoption of the Agenda". H. GENERAL PUBLIC COMMENT Jim Konish, Chuck Ross, Angela Casteel I. DIRECTOR COMMENTS Director Jacobs spoke to floor concerns. Vice Chair Haslam spoke to floor concerns Director Carter spoke regarding GRUcom, trunked radio issue resolved. He also spoke regarding concerns presented to The Authority. J. CONSENT AGENDA 1. 2025-115 Settlement of Lois Skipper’s Pre-Suit Injury Claim (B) Recommendation: The Gainesville Regional Utilities Authority 1) approve the terms of the settlement reached during negotiations with the claimant’s counsel and 2) authorize the Utility’s Attorney to settle the claim of Lois Skipper for $125,000. 2. 2025-176 Gainesville Regional Utilities Fiscal Year 2024 Audited Financial Statements, Independent Auditor’s Reports, and Auditor’s Communication to Those Charged with Governance and Management (B) Recommended Motion: The GRU Authority accept Gainesville Regional Utilities Fiscal Year 2024 audited financial statements and independent auditor’s reports. K. CEO COMMENTS Chief Executive Officer, Ed Bielarski spoke to current affairs in GRU and addressed concerns expressed during Public Comment. L. ATTORNEY COMMENTS 2 Page 5 of 108  Kiersten Ballou gave a brief presentation on the Sunshine Law, Public Records and Ethics. She advised that each one carries criminal charges if violated. Chair Lawson requested each Director be emailed the presentation by Folds Walker. M. BUSINESS DISCUSSION ITEMS 1. 2025-178 State of the Utility FY25 January (B) Chief Operating Officer, Tom Brown, discussed a few highlights from the FY25 January State of the Utility Report. Recommended Motion: The GRU Authority hear a monthly update from the utility‘s operational areas. 2. 2025-175 Gainesville Regional Utilities MOU with the City for Stormwater Management Utility (SMU) and Solid Waste (SW) Billing services (B) CEO Bielarski gave a presentation regarding stormwater and refuse. Public Comment: Jim Konish, Chuck Ross Director Carter spoke to the item on the floor. Chair Lawson asked the CEO to find alternative methods to make up for the revenue loss caused by removing these fees from the GRU bill. Moved by Craig Carter Seconded by Jack Jacobs Recommended Motion: GRU Authority hear a presentation and recommend GRU to continue to work with the City to remove these billings off GRU's bill no later than November 2026 given the scheduling requirements. Approved N. RESOLUTIONS (Roll Call Required) 1. 2025-177 Resolution of the Gainesville Regional Utilities Authority, a unit of city government of the City of Gainesville, FL approving the execution, delivery, and performance of one or more natural gas supply agreements with Municipal Gas Authority (B) Moved by Craig Carter Seconded by Vice-Chair Haslam 3 Page 6 of 108  Recommended Motion: GRUA adopt the proposed resolution authorizing participation in a natural gas prepayment transaction between the Gas Authority and Citi Bank. Approved as Recommended O. DIRECTOR COMMENTS Director Jacobs congratulates GRU for all its success. Director Carter also gives congratulations, specifically to the Water/Wastewater department. P. ADJOURNMENT Chair Lawson motions to adjourn, meeting adjourned at 6:44PM. _________________________ Tracie OSteen, Executive Assistant, Senior Raquel Lopez, Executive Assistant, Senior 4 Page 7 of 108  Gainesville Regional Utilities Authority Agenda Item Report File Number: 2025-247 Agenda Date: April 3, 2025 Department: Gainesville Regional Utilities Title: 2025-247 GRU FY2026 Budget: Presentation of Customer, Sales & Revenue Forecast (B) Department: Budget, Finance, Accounting Explanation: As part of the budget development process, staff holds a series of meetings with the Authority to present information on the various revenues and expenses that make up GRU’s annual budget. These meetings are designed to give the authority a chance to have a more in-depth view of GRU’s budget and finances and ask questions that will help staff ensure they provide the appropriate level of detail in GRU’s final budget submission. In January, the first budget session covered GRU’s debt, liquidity and reserves. In the May presentation, staff will address O&M expenses, capital fuel and projected rate impacts. Fiscal Note: None currently. Recommendation: The Authority hear a presentation from staff. Page 8 of 108 Second GRU Budget Presentation FY2026 Page 9 of 108  Agenda • Budget Timeline • Forecasts of Customers, Sales & Revenue • Wrap-up • Projected Rates • Debt Reduction in FY2026 Page 10 2 of 108 4/2/2025  Budget Timeline • SEPTEMBER 2024 Began development of FY2026 budget • JANUARY 2025 Debt, Cash Liquidity & Reserves • APRIL 2025 Customer, Sales & Revenue Forecast • MAY 2025 O&M, Capital, & Fuels (Proposed Final Budget) • JULY 1 Submittal to City Commission Page 11 3 of 108 4/2/2025 Forecasts of Customers, Sales and Revenues April 3, 2025 Page 12 of 108  Key Takeaway Consumers conserving our natural resources translate to lower usage • ~ 0.5% revenue growth per year. Constraints on consumption levels from: – Minimal population growth – Technological advances making appliances more energy efficient – Post-great recession consumption patterns • Revenue projections are at existing rates and charges • Compare these revenue projections to proposed expense budgets – Determines potential base rate changes • Flat revenue growth and high fixed costs mandate strict control of expense growth Page 13 5 of 108  Forecast Inputs Inputs used to develop projections of number of customers and usage per customer, by customer class • Internal inputs – GRU historical billing records and system information • External inputs – Demographics: Bureau of Economic and Business Research • Population • Household Size estimates – Economics: Woods & Poole Economics, Inc. • Income • Employment – Temperatures and Rainfall: National Weather Service – Gainesville Regional Airport Page 14 6 of 108  Forecast Outputs • Historical consumer demand changes: – Reduce usage of GRU services across all systems – GRU’s budget reflects these changes – GRU’s revenue forecasts are within 1-2% of actuals Page 15 7 of 108  Consumers & Manufacturers Adjust to Lower Demand Page 16 8 of 108  Number of Electric Customers Page 17 9 of 108  Electric Sales Page 10 18 of 108  Number of Water Customers Page 11 19 of 108  Water Sales Page 12 20 of 108  Number of WW Customers Page 13 21 of 108  Wastewater Billings Page 14 22 of 108  Number of Gas Customers Page 15 23 of 108  Gas Sales Page 16 24 of 108  Combined Revenue: +0.52% growth in FY26 Page 17 25 of 108  Summary & Next Steps • FY2026 budget projections have been finalized • Revenue • Fuel • Non-fuel O&M • No change to base rate change projections from FY2025 budget: Water base rates projected to increase 1.75% and Wastewater base rates by 1.00% in FY2026 • Will present proposed final budget to the Authority in May Page 18 26 of 108 4/2/2025  Questions Questions? Page 19 27 of 108 4/2/2025 Appendix Page 28 of 108  Econometric Equation KGA/Customer/Month = 10.5 – 0.030 (Seasonal Rainfall) – 1.02 (Price per KGA) – 1.09 (2004 Hurricanes) Residential KGA per Month 10 9 8 7 6 5 4 3 Actual Equation 2 This model explains 94% of the variation in the historical data 1 0 Page 21 29 of 108  Electric System: customer growth 0.63%, sales growth 0.56% Rate Category Customers Volume (MWh) Revenue Residential 89.1% 46.9% 44.9% GS Non-Demand 9.8% 10.3% 14.0% GS Demand 1.1% 32.3% 29.5% GS Large Demand 0.0% 9.6% 7.4% Outdoor Lighting n/a 0.9% 4.2% Total Retail 104,678 1,825,341 $217,882,187 Tx Wheeling 2 na $1,096,148 Page 22 30 of 108  Residential Use per Customer Page 23 31 of 108  Non-Res Use per Customer Page 24 32 of 108  Peak Demand Page 25 33 of 108  Electric Revenue Page 26 34 of 108  Electric Revenue Page 27 35 of 108  Water System:0.53% customer growth, 0.32% sales growth Rate Category Customers Volume (KGA) Revenue Residential – Domestic 87.3% 44.9% 52.2% Residential – Irrigation 2.4% 2.0% 2.5% Residential – Multi Family 1.8% 11.7% 10.2% Commercial 6.6% 25.7% 23.4% Commercial – Irrigation 1.8% 3.9% 4.3% U of F 0.1% 11.8% 7.4% Totals 75,844 7,376,223 $37,903,266 Page 28 36 of 108  Water Use per Customer Page 29 37 of 108  Water Revenue Page 30 38 of 108  Water Revenue Page 31 39 of 108  Wastewater System:0.58% customer growth, 0.38% sales growth Rate Category Customers Volume (KGA) Revenue Res – Domestic 86.4% 48.1% 56.0% Res – Irrigation 5.1% 3.4% 4.2% Res – Multi Family 1.9% 16.3% 13.2% Commercial 6.6% 32.2% 26.6% Totals 67,790 5,202,469 $50,483,613 Reclaimed Water 1,759 373,088 $684,997 Page 32 40 of 108  WW Billings per Customer Page 33 41 of 108  Wastewater Revenue Page 34 42 of 108  Wastewater Revenue Page 35 43 of 108  Natural Gas System:customer growth 0.62%, sales growth 0.38% Rate Category Customers Volume (THM) Revenue Residential 95.3% 34.2% 56.2% Small Commercial 1.2% 1.5% 2.0% Commercial Firm 3.5% 38.7% 30.2% Large Volume 0.0% 25.6% 11.6% Total Retail 37,440 22,366,405 $16,375,289 UF Cogen 1 37,907,056 $382,670 Page 36 44 of 108  Gas Use per Customer Page 37 45 of 108  Gas Revenue Page 38 46 of 108  Gas Revenue Page 39 47 of 108  Wrap Up • Projected Base rate changes FY26 BASE RATE CHANGES Electric 0.00% Gas 0.00% Water 1.75% Wastewater 1.00% • Projected Debt Reduction FY2026 PROJECTED FY2026 DEBT PRINCIPAL REDUCTION Scheduled principal payments 39,265,000 Accelerated Debt Reduction 27,655,764 Total Debt Reduction 66,920,764 Page 40 48 of 108 4/2/2025  Gainesville Regional Utilities Authority Agenda Item Report File Number: 2025-277 Agenda Date: April 3, 2025 Department: Gainesville Regional Utilities Title: 2025-277 Informational Item on GRU FY2025 Financing Activities (B) Department: Budget, Finance, Accounting Explanation: The Authority has delegated the CEO and the CFO authority to pursue a number of financing transactions in FY2025. This is an informational item to update the Authority on the status of the execution of financing activities to date in FY2025. Fiscal Note: None currently. Recommendation: The Authority hear a presentation from staff. Page 49 of 108 FY2025 Financing Activities Page 50 of 108  FY2025 Financing Activities Executive Summary Information Only • GRU with the assistance of PFM works to reduce GRU’s debt service payments over time • Refinancings • Defeasances • Refundings • These activities are designed to reduce costs for GRU’s customers • Since 2017, these activities have saved $1.046 billion (see next slide) Page 51 2 of 108 4/2/2025  FY2025 Financing Activities Savings Since 2017 SUMMARY OF TRANSACTION RELATED SAVINGS 2017 FORWARD Savings Over the Life of the Issues DHR Acquisition 771,772,806 Series 2019B: Refunding of Series 2005B (savings 2019 - 2024) 9,573,288 Series 2019C: Refunding of Series 2005C, 2006A, 2007A, 2008B, & 2012B (savings 2019 - 2024) 56,759,489 2020 Restructuring Transactions: Series 2017C Swap 23,941,220 Series 2020A: Forward Delivery Tax-Exempt Direct Placement Refunding of Series 2010C Bonds 4,108,262 Series 2017B Goldman Sachs Swap Termination Option Extension 8,532,699 Series 2005A Bonds Redemptions 190,273 Series 2014A Forward Starting Swap 12,955,566 Series 2019A Forward Starting Swap 78,749,501 Series 2017B Citi Swap Termination Option Extension 5,577,708 2020 Pension Obligation Bonds 63,689,301 Series 2022A : Series 2012A Refunding 5,142,652 Series 2022B: Refunding of Series 2007A & 2008B 5,917,611 Total Savings 1,046,910,376 Page 52 3 of 108 4/2/2025  FY 2025 Financing Activities • Credit facilities • $150M Line of Credit with U.S. Bank renewed in December 2024 for 3 years • $66.745M liquidity facility supporting 2019 Series C variable rate debt renewed in March 2025 for 3 years • Natural Gas prepayments • Executed 3 natural gas prepayment transactions, equal to ~50% of GRU’s projected natural gas load. Gas flow begins on two transactions in April 2025, and one in November 2025. On an annual basis fuel savings for the 3 transactions are projected at $4.63M. • 2017 Series A Forward Starting Swap • On March 18, 2025 GRU closed on a $249.625M forward starting swap on the 2017 Series A Bonds. Projected savings on the swap covering the period 2027 through 2040 are $25.588M on a cash basis and $22.150M on a net present value basis. Page 53 4 of 108 4/2/2025  FY2025 Financing Activities • GRU will continue its aggressive debt reduction programs by monitoring market conditions and strategies • Viable debt reduction opportunities will be brought to the Authority • This strategy is one of the highest value-added services GRU provides Page 54 5 of 108 4/2/2025  FY2025 Financing Activities Questions ? Page 55 6 of 108 4/2/2025  Gainesville Regional Utilities Authority Agenda Item Report File Number: 2025-279 Agenda Date: April 3, 2025 Department: Gainesville Regional Utilities Title: 2025-279 State of the Utility, Monthly Update February 2025 (B) Department: Chief Operating Officer Description: GRU will be providing a monthly update to Authority members to ensure they are aware of important projects and relevant utility measurements and benchmarks. This report provides information from February 2025. Fiscal Note: No fiscal note. Recommendation: The GRU Authority hears a monthly update from the utility’s operational areas. Page 56 of 108  FY25 February State of the Utility Page 57 of 108 State of the Utility FY25 February Page 58 of 108 Energy Supply Major Figures & Achievements Recordable Regulatory Injuries Compliance Issues 1 0 Safety Recordable Injury – South Energy Center A recordable injury occurred at the South Energy Center on March 21, 2025, during the return-to-service process of a repaired Boiler Feed Pump. Prior to opening the steam supply valve, the operator was responsible for closing the vent valve. However, the valve was not fully closed. When steam was introduced, hot water was expelled through the vent, striking the operator and entering their left boot. The operator quickly removed the boot and sock and immediately treated the burn using a nearby sink. They were transported to the Emergency Room at Shands, where they were diagnosed with second-degree burns to the left foot. The operator was treated, pre- scribed pain medication, and released the same afternoon. An investigation is currently underway to determine the root cause and implement corrective actions to prevent future incidents. Regulatory Compliance (NERC) There are no outstanding environmental or electric regulatory compliance issues at this time. Preparation is underway for the upcom- ing NERC audit scheduled for later in 2025. The GRU NERC-CIP Audit Opening Presentation with SERC auditors was successfully completed on January 27, 2025. Page 59 of 108 1 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY Energy Supply Deerhaven Renewable (DHR) • The unit is online and successfully completed its planned outage on February 4, 2025. • The unit is now experiencing a boiler tube leak that will require repair during a forced outage. The timing of this outage depends on the post-outage restoration of Kelly JCC1, currently planned for March 25, 2025. Once JCC1 is back online and stable, DHR’s outage will be scheduled to complete the necessary boiler tube repairs. This SDO will take priority over the forced outage current- ly planned for DH2. • Engineering and operations teams are continuing to assess the full cost and scope of adding a Run Transformer and Run Breaker electrical scheme to DHR, similar to existing configurations at DH1, DH2, and JCC1. This project is essential to address ongoing reliability concerns. • Currently, DHR’s auxiliary equipment—fans, motors, and pumps—remain vulnerable to voltage swings on the grid, which can trig- ger unintended trips. Unlike the other steam units, DHR lacks the ability to shift auxiliary loads to a dedicated Run Transformer once online, leaving the unit more susceptible to such disturbances. Deerhaven (DH) Following recent storms that brought wind and heavy rain, plant site damage was reported. • Cooling Tower fan repairs for Cells #9 and #10 at Deerhaven Unit 2 were completed. However, fan blade rubbing continues in Cell #10. Engineering is working to resolve the issue and fully restore both fans to service. • All three combustion turbine units are fully available and operating with no issues. Deerhaven Unit 2 (DH2) • Unit is online. • A heat exchanger leak in the plant component cooling system is causing increased makeup water usage. The leak is on the water supply side and will require repair. • The left Turbine Throttle Valve is experiencing full cycle issues during monthly testing. Parts have been ordered with an expected delivery date of April 21, 2025. • Once all necessary parts are received, a Short Duration Outage (SDO) will be scheduled to resolve both the heat exchanger and throttle valve issues ahead of anticipated higher summer loads. • The unit operated on coal in early March due to a gas supply curtailment from Florida Gas Transmission. Coal was used to main- tain generation capacity until full natural gas availability was restored. Page 60 of 108 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY 2 Energy Supply Deerhaven Unit 2 (DH2) • Unit is currently offline under an economic outage. Developing an outage scope for FY2026 to support a potential Life Time Assessment. This assessment will inform whether DH1 can continue operation beyond the currently planned retirement date of December 31, 2027. Kelly Generating Station (JRK) • The unit is currently offline for a planned outage, with the intent to complete all work and restore the unit to full service by March 25, 2025. • CT4 previously experienced a battery inter-cell failure, which required disconnecting the faulty unit and leasing a temporary re- placement battery. During the current outage, a new permanent battery was procured and installed. The leased battery has been removed and returned. South Energy Center (SEC) • The steam-operated chiller is currently out of service due to damage discovered in the turbine seals and bearings. The turbine has been sent to a repair shop in Jacksonville, with plans to restore the chiller to service as soon as possible—ideally before sum- mer, when hospital cooling demand will increase. • The UF Health Cancer Center Heating Hot Water project has been fully commissioned. As a result, steam is no longer being sup- plied to the UF Health Cancer Hospital. Other Items Insurance Claims • GRU is actively pursuing an insurance claim related to the DHR Stacker Auto Reclaimer bearing failure, which occurred following its replacement in FY23/24. The claim has been accepted, and we are currently compiling the necessary documentation to pro- cess payment. A secondary portion of the claim is also under review to recover additional costs incurred during the more than nine months the reclaimer was out of service. This includes unplanned operational expenses and is being evaluated for potential added coverage. • An insurance claim has also been submitted for the DHR turbine rotor repair identified in October 2024. The rotor failure is con- sidered premature, as the turbine has only been in service for 11 years. The insurance adjuster has engaged a third-party engi- neering firm, which has completed site visits to both Siemens’ facility in Charlotte and the DHR plant to evaluate the damage and assist in determining root cause. GRU will continue to pursue the claim based on the outcome of these findings. Page 61 of 108 3 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY Energy Supply Fuels Management Inventory Usage Coal Biomass Coal Natural Gas 79,838 24,814 6,345 25,000 tons tons (MC Adjusted) tons in Feb. MMBtu/day 42 days at full load; 9.5 days at full load; 85 days at half load. 16.4 days at half load; 19 days at most recent burn rate. Estimated Expenses & Budget Generation: $9,047,959.75 ($2,437,657.21 over budget due to higher gas prices during cold weather). Purchase Power: $573,540.35 ($7,444.57 below budget). Page 62 of 108 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY 4 Energy Supply February 2025 vs February 2024 Average Hourly Loads 350 325 300 275 250 AVG MWh's 2025 Load 225 216 217 210 209 204 2024 Load 192 194 198 198 193 200 188 185 189 179 183 184 184 199 202 196 169 175 158 183 184 182 189 188 156 149 145 148 177 177 175 174 175 177 182 177 144 165 150 165 157 148 147 125 141 138 140 100 Hour Ending Page 63 of 108 5 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY Energy Supply February 2025 Peak, Valley, and Average Loads 350 300 275 257 260 250 236 237 237 237 226 221 231 235 231 228 221 216 216 218 208 211 215 210 206 198 202 206 207 192 219 193 200 Valley 199 202 MW 182 188 183 181 185 184 189 194 Peak 175 179 175 176 180 178 178 184 176 150 168 171 172 164 164 170 171 170 169 Avg 160 162 148 140 137 135 137 138 138 126 131 123 125 124 131 134 130 130 130 133 136 133 130 126 130 126 124 100 50 0 Page 64 of 108 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY 6 Energy Supply February 2024 Peak, Valley, and Average Loads 400 350 300 263 250 243 240 243 231 228 214 220 219 223 220 215 213 216 214 199 199 210 198 205 200 196 192 197 196 192 191 190 MW 200 185 Valley 196 Peak 190 191 187 188 188 185 185 179 178 180 176 179 173 170 172 175 170 171 Avg 171 170 168 166 167 161 166 164 164 150 163 164 163 164 156 152 161 158 161 160 149 150 143 144 142 144 135 136 137 138 133 133 128 129 129 129 100 122 124 123 123 50 0 Page 65 of 108 7 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY Energy Supply Emissions Data Yearly Emissions SO2 (tons) NOX (tons) Mercury (lbs) PM (tons) CO2 (tons) without DHR CO2 (tons) with DHR 2020 379.3 1,208.3 3.1 56.5 1,033,389.5 1,697,218.5 2021 614.7 1,643.0 3.7 63.7 1,027,918.9 1,991,487.9 2022 167.4 867.8 2.1 11.2 861,824.7 1,771,204.7 2023 80.2 737.1 0.6 12.2 980,726.2 1,458,824.3 2024 26.5 598.4 0.8 5.3 946,129.6 1,373,862.4 Mercury and Particulate values are for Unit 2 only. SO2 (tons) SO2 and NOX (tons) NOX (tons) CO2 (tons) CO2 (tons) without DHR 1,800.0 2,500,000 1,600.0 1,400.0 2,000,000 1,200.0 1,000.0 1,500,000 800.0 1,000,000 600.0 400.0 500,000 200.0 0.0 0 2020 2021 2022 2023 2024 2020 2021 2022 2023 2024 Page 66 of 108 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY 8 Energy Supply Yearly Emissions Mercury (lbs) 4.0 3.5 3.0 2.5 2.0 1.5 1.0 0.5 0.0 2020 2021 2022 2023 2024 PM (tons) 70.0 60.0 50.0 40.0 30.0 20.0 10.0 0.0 2020 2021 2022 2023 2024 Page 67 of 108 9 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY Energy Supply Emissions Data 2024 (thru December) SO2 (tons) NOX (tons) Mercury (lbs) PM (tons) CO2 (tons) SO2 Rate (lb/MMBtu) NOX Rate (lb/MMBtu) HTIP (MMBtu) GEN (MW‐hours) DH1 1.2 152.6 126,131.0 2,122,026.4 178,796.6 DH2 14.7 253.6 0.75 5.3 416,617.6 7,013,262.6 634,789.5 DHCT3 0.0 0.4 1,240.1 20,868.3 1,627.6 JRKCC1 2.0 70.8 402,141.0 6,766,833.9 823,073.4 DHR 8.6 121.0 427,732.7 4,101,776.7 295,362.8 TOTAL 26.5 598.4 0.75 5.3 1,373,862.4 20,024,767.9 1,933,649.9 TOTALS without DHR SO2 (tons) NOX (tons) Mercury (lbs) PM (tons) CO2 (tons) SO2 Rate (lb/MMBtu) NOX Rate (lb/MMBtu) HTIP (MMBtu) GEN (MW‐hours) DH1 1.2 152.6 126,131.0 2,122,026.4 178,796.6 DH2 14.7 253.6 0.75 5.3 416,617.6 7,013,262.6 634,789.5 DHCT3 0.0 0.4 1,240.1 20,868.3 1,627.6 JRKCC1 2.0 70.8 402,141.0 6,766,833.9 823,073.4 Total Without 18.0 477.4 0.753 5.3 946,129.6 15,922,991.2 1,638,287.1 DHR Page 68 of 108 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY 10 Energy Supply Emissions & Compliance Data December Calendar Year to Date (December) Notices of Violation 0 0 Emissions DH1, DH2, DHCT3, JRKCC1 CO2 (tons) 88,318.5 946,129.6 NOx (tons) 39.5 477.4 SO2 (tons) 1.3 18.0 DH Unit 2 (only) PMFILT (tons) 0.5 5.3 Hg (lbs) 0.1 0.8 DHR CO2 (tons) 0.0 427,732.7 NOx (tons) 0.0 121.0 SO2 (tons) 0.0 8.6 Page 69 of 108 11 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY Energy Supply Availability & Capacity Month FY25 YTD FY24 YTD Month FY25 YTD FY24 YTD DH-2 100.00% 100.00% 74.32% 28.54% 31.20% 29.13% DH-1 100.00% 100.00% 90.96% 0.00% 18.81% 20.76% Kelly CC 80.58% 96.12% 88.78% 69.39% 93.96% 81.90% DH CT-1 100.00% 100.00% 95.09% 0.00% 0.01% 0.06% DH CT-2 100.00% 99.82% 94.75% 0.01% 0.01% 0.02% DH CT-3 100.00% 100.00% 99.09% 0.00% 0.00% 0.29% DHR 100.00% 22.18% 84.30% 0.00% 32.09% 33.83% Fuel Consumed Month YTD Budget YTD Delta Budget Coal (Tons) 19 3,686 - 3,686 Gas (MCF) 974,876 6,887,626 6,078,627 808,999 Fuel Oil (Gal) 185 61,303 - 61,303 Biomass (Tons) 49,592 55,860 55,937 76 Page 70 of 108 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY 12 Energy Supply Performance Parameters 25-Feb Month YTD Budget YTD Delta Budget DH-2 41,140 94,161 100,061 -5,900 DH-1 -217 14,700 - 14,700 Kelly CC1 50,717 131,209 93,788 37,421 CTs 2 3 - 3 Grid -12,279 -7,193 30,227 -37,420 DHR 39,572 42,866 42,599 267 Page 71 of 108 13 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY Energy Supply Vacancies and Retirements Status Title Filled? Group Vacant Date Vacant Engineer and Utility Designer IV N GRU Deerhaven Plant 12/01/23 Vacant Power Plant Heavy Equipment Operator II N GRU Deerhaven Plant 02/19/25 Vacant Power Plant ICE Technician N GRU Deerhaven Plant 07/08/24 Vacant Power Plant Mechanic Journeyman N GRU Deerhaven Plant 04/03/23 Vacant Power Plant Mechanic Journeyman N GRU Deerhaven Plant 09/13/22 Vacant Power Plant Mechanic Journeyman N GRU Deerhaven Plant 07/27/23 Vacant Power Plant MMG ICE Supervisor N GRU Deerhaven Plant 05/22/23 Filled Process Plant Operator II Y GRU Deerhaven Plant 01/22/25 Filled Production Technician Y GRU Kelly Plant 02/03/25 Filled Power Plant Journeyman Operator Y GRU Deerhaven Plant 09/17/24 Filled Production Technician Y Deerhaven Renewables 12/26/24 Filled Production Technician Y Deerhaven Renewables 01/06/25 Personnel Filled FTE Vacancies 180 7 Page 72 of 108 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY 14 Energy Delivery Reliability Statistics Customers Total Customers Outage Served Outages Affected Minutes 101,836 71 2,130 5,256 Outage Causes Cause Overhead Underground Both Undetermined 11 1 0 Weather 0 0 0 Vegetation 11 0 0 Animals 8 0 0 Foreign Interference 0 0 0 Human Cause 11 2 0 Equipment Failure 18 8 0 Other 1 0 0 Total 60 11 0 Page 73 of 108 15 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY Energy Delivery Electric System Consumption 2025 2024 CONSUMPTION (kWh) CUSTOMERS CONSTUMPION (kWh) CUSTOMERS Feed-in-Tariff - Residential 1,165 90 1,436 91 Feed-in-Tariff - General Service - 1,255 142 6,440 152 Electric - GS - Demand - Regular 41,255,062 1,101 40,576,517 1,119 Electric - General Service Demand PV 1,335,094 30 1,082,074 28 Electric - GS - Kanapaha w Curtail Cr 1,029,600 1 1,003,200 1 Electric - GS - Demand - Large Power 7,481,240 9 7,023,600 7 Electric - GS - Murphree Curtail Credit 1,437,600 1 1,315,200 1 Electric - GS - Large Demand PV 5,508,000 3 3,268,800 2 Electric - GS - Non Demand 14,693,247 10,138 13,055,351 10,105 Electric - General Service PV 177,099 83 206,753 84 Electric - Lighting - Rental * 813,822 1,814 811,949 7,040 Electric - Lighting - Street - City * 403,962 15 487,155 15 Electric - Lighting - Street - Country * 127,313 1 127,313 1 Electric - Lighting - Traffic 144 1 144 1 Electric - Residential - Non TOU 74,064,024 91,160 62,114,739 90,614 Electric - Residential PV 1,111,607 1514 770,443 1,358 Total Retail Electric 149,437,724 104,273 131,851,114 103,563 * Number of customers is excluded from total customer count. Page 74 of 108 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY 16 Energy Delivery Gas System Consumption CONSUMPTION (THM) CUSTOMERS Gas - GS - Regular Service (Firm) 1,046,542 THM 1,269 Gas - GS - Regular Service (Small) 38,467 THM 485 Gas - GS - Interruptible - Regular Serv 20,213 THM 1 Gas - GS - Interruptible - Large Volume 511,564 THM 8 Gas - Residential - Regular Service 1,280,560 THM 35,572 Total Retail Gas 2,897,346 37,355 Major Projects Electric Engineering / T&D Construction • North Florida Regional Medical Center at Archer – Design completed and construction underway. Temporary power and under- ground circuit reliability improvements are complete; awaiting civil work for permanent power. • Oaks Preserve Phase 2 – Residential subdivision. Construction began on March 5. • Butler Plaza Center Cup – Commercial development. Design completed; construction started. • Archer Place Apartments – Mixed-use development with apartments and retail. Overhead-to-underground electrical conversion ongoing. Permanent power to be completed following road improvements and building finalization. • Evergreen Apartments at Oaks Mall – Five multistory apartment buildings and one fitness center. Design completed. Developer has not yet started electrical installation. • Hawthorne Heights – Affordable housing. Finalizing design in ProjectDox. • Natura – Multifamily complex with nine three-story buildings, clubhouse, garages, and amenities. Design in progress. • Hammock Preserve – Mixed-use residential and commercial development. Construction ongoing. • Tesla at Wawa (Archer Rd) – New fast-charging station. Construction starting soon. • Airport Parking Garage – Construction started. GRU awaiting further developer activity. • Gilbane Collegiate Apartments – New multistory apartments on NW 20th Ave. Construction expected to begin soon. • Tesla at Oaks Mall – New fast-charging station. Pad inspection complete; directional drilling begins week of March 10. • Main Street WWW Plant – In design. New underground power source will be installed. Page 75 of 108 17 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY Energy Delivery • Evergreen – Developer currently installing conduits. • 203-205 Feeders Reconductoring (GRIP Grant Project) – Work order released. Awaiting DOE approval. • Bradford Transmission Line 15 (GRIP Grant Project) – Replaced 100 ductile iron poles, insulators, and associated equipment with- in two weeks in February. This significantly improves reliability on a critical transmission tie with a neighboring utility. • TACTICS 931 – Hardening lines and adding tie point for reliability. 65% complete. • New Feeder #1038 – Pre-design in progress. • Santa Fe College 12kV System Enhancement – Surveying nearly complete. • County Criminal Court Complex Expansion – In design phase. Substation & Relay • Parker Autotransformers – Factory design review for T-75 completed and approved. Contractor’s 30% design packet reviewed. T-75 delivery scheduled for end of April. • McMichen T-42 Transformer – Disassembly continues. Circuit switcher stored. Old transformer and foundation demoed; new foundation construction underway. • Line 16 Upgrade – Design in progress to replace two 138kV breakers, gang switches, and relays. Project start moved up to Fall 2025. Job site meeting completed. • Line 8 Upgrade – Replacing one 138kV breaker, two sets of gang switches, and adding five relays. New relay to be added. Sched- uled for Spring 2026. Job site meeting completed. • Fort Clarke T-81 & T-82 Relay Upgrade – In-house design underway. Scope established, equipment ordered. Installation sched- uled for Summer FY25. • Sugarfoot Feeder Replacements – Six breakers replaced. Final four scheduled for Summer FY25. Gas Engineering • Bridlewood – Subdivision and 6” main extension under construction. Rerouting in design to avoid sinkhole. • Parker Road Backfeed to Archer Rd – Design complete. Construction started. • Convergence Research Park Phase 3 – Design submitted. Contractor estimates completion by end of April. • UF Backfeeds – Provided pricing to UF to improve reliability through additional gas backfeeds. • UF Co-Gen Test – Nitrogen delivery scheduled. Plan update underway. • Flint Rock Phase 2 – Builder requested gas. Design complete. Coordinating joint trench with electric. Page 76 of 108 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY 18 Energy Delivery Gas T&D • Museum Road Pit Relocation – UF approved relocation of underground regulator to Center Dr. No easement required. Coordinat- ing final location with UF. No significant changes since Feb. 2025. • FDLE Work Camp – 3,300 ft. of 3” gas main installed to reopened facility at 700 NE 55th Blvd. Construction complete. Next step: set gas meter and complete testing/turn-on. • UF Co-Gen Transmission Line Testing – Scheduled for April 6. Roads to be closed during testing. Coordinating with E911, UF, VA, and FGT. • Mi Apa Restaurant (Alachua) – 820 ft. of 3” gas main installed. Service complete. Meter and turn-on will occur after building con- struction is finished. • Gainesville Housing Authority (2626 E. University Ave) – 3,520 ft. of poly (2” & 1¼”) replacing old bare steel. PSC best practice. May be delayed due to Bridlewood expenses. • Bridlewood Subdivision (External & Phase 1) – Extending 9,400 ft. of 6” gas main from US-441. Installing 5,367 ft. of interior mains (4”, 3”, 2”, ¾”). External: 33% complete. Interior: 25% complete. • Archer Place Apts (3101 Old Archer Rd) – Installed 1,550 ft. of 3” poly. Construction complete. Awaiting meter install and test. • Flint Rock Subdivision Phases 2 & 3 – 2,980 ft. of 3”, 2”, & ¾” gas main under construction. Approximately 75% complete. • Convergence Research Park Subdivision – 4,840 ft. of 3”, 1¼”, & ¾” gas main. Waiting on developer’s schedule. No significant changes since Feb. 2025. • Williston Rd Regulation Station (24 PSI Backfeed) – Securing property for new regulation station to improve redundancy. No sig- nificant changes since Feb. 2025. • System Protection Project (Williston Rd & SW 23rd St) – 200 ft. of 4” gas main to connect isolated section. No significant chaes since Feb. 2025. Page 77 of 108 19 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY Energy Delivery Advanced Metering Infrastructure (AMI) Category Electric Water Natural Gas Total Remote Reading 103,526 54,938 32,050 190,514 AMI Devices 103,560 56,417 32,160 192,137 Non-AMI Devices 302 21,621 6,140 28,063 Total Devices 103,862 78,038 38,300 220,200 Saturation % 99.7% 72.3% 84.0% 87.3% Standard Industry Comparisons Comparison Actual Goal For all except ASAI, lower is better. SAIDI 0.71 4.5 SAIDI: System Average Interruption Duration Index. CAIDI 108.98 55 CAIDI: Customer Average Interruption Duration Index. SAIFI 0.01 0.08 SAIFI: System Average Interruption Frequency Index. ASAI 99.99 ASAI: Average Service Availability Index. Personnel Filled FTE Vacancies 251 14 Page 78 of 108 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY 20 Energy Delivery Vacancies and Retirements Status Title Filled? Group Vacant Date Vacant Electric Line Clearance Coordinator N T&D Vegetation Management Nov. ‘24 Vacant Principal Engineer and Utility Designer N ED Electric Engineering March ‘24 Vacant Energy Delivery Facilities Specialist II N ED Electric Engineering March ‘24 Vacant Engineer & Utility Designer III N ED Electric Engineering Jan. ‘24 Vacant Substation Electrician Apprentice N Substation Operations Sept. ‘24 Vacant Substation Electrician N Substation Operations Sept. ‘24 Vacant Relay Technician N Relay Operations March ‘24 Vacant Analyst, Senior N GIS Operations and Standards May ‘23 Vacant Energy Delivery Facilities Specialist II N ED Electric Engineering Feb. ‘25 Vacant Meter Reader N Electric Meter Measurement Operations Feb. ‘25 Vacant Electric Line Worker N T&D Construction Feb. ‘25 Vacant Electric Line Worker N T&D Construction Feb. ‘25 Vacant Line Worker Lead N T&D Construction June ‘24 Vacant Technical Systems Analyst II N Systems Control/Technical Support Feb ‘25 Retiring Power Systems Application Engineer Y Systems Control Operations June ‘25 Retiring Electric Line Worker Y T&D Construction Sept. ‘25 Page 79 of 108 21 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY Energy Delivery END OF SECTION Page 80 of 108 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY 22 Water/Wastewater Production Murphree Water Treatment Plant (Operations Normal) Permitted Capacity FY 25 YTD % of Month (mgd) FY 25 YTD (mgd) FY 24 (mgd) (mgd) Permitted Capacity Average Daily Flow 22.7 23.0 23.2 30 77% Max Daily Peak Flow 29.6 30.7 35.4 54 57% Main Street Water Reclamation Facility (Operations Normal, Reclaimed Water On) Permitted Capacity FY 25 YTD % of Month (mgd) FY 25 YTD (mgd) FY 24 (mgd) (mgd) Permitted Capacity Average Daily Flow 5.6 5.8 6.2 7.5 77% Max Daily Peak Flow 10.0 13.1 16.1 NA NA Kanapaha Water Reclamation Facility (Operations Normal, Reclaimed Water On) Permitted Capacity FY 25 YTD % of Month (mgd) FY 25 YTD (mgd) FY 24 (mgd) (mgd) Permitted Capacity Average Daily Flow 10.6 10.7 11.1 14.9 72% Max Daily Peak Flow 18.1 19.1 24.7 NA NA Page 81 of 108 23 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY Water/Wastewater Environmental Compliance Water Distribution System Month FY 25 YTD FY 24 Precautionary Boil Water Notices: 1 8 25 Wastewater Collection System Month FY 25 YTD FY 24 Sanitary Sewer Overflows (SSOs) 2 10 22 SSOs By Type: Residential Grease & Toiletries 1 2 8 Infrastructure 1 6 4 Third-Party Damage 2 3 Wet Weather 0 Named Storms 7 Page 82 of 108 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY 24 Water/Wastewater Maintenance Water Distribution System Month FY 25 YTD FY 24 Monthly Goal Dispatched Water Work Orders 399 2251 3866 - Water Leaks 156 958 2400 - Water Damages (by 3rd Parties) 33 159 N/A - Other Water Work Orders 210 1134 1466 - AMI Large Meter Changeouts 95 345 1057 - Number of Water Services Replaced 75 308 1280 83 Feet of Water Main Replaced 1560 7002 22,487 2200 Wastewater Collection System Month FY 25 YTD FY 24 Monthly Goal Dispatched Sewer Work Orders 66 338 776 - Sewer Stoppages 17 92 168 - Sewer Damages (by 3rd Parties) 3 21 N/A - Other Sewer Work Orders 46 225 608 - SWAMP Program Miles of Gravity Main Inspected 21.9 71.2 215 12.5 Number of Manholes Inspected 633 1982 5216 200 Reclaimed Distribution System Month FY 25 YTD FY 24 Monthly Goal Dispatched Reclaim Work Orders 13 54 86 - Reclaim Leaks 0 13 12 - Other Reclaim Work Orders 13 41 74 - Page 83 of 108 25 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY Water/Wastewater Major Projects Water Distribution • NW 122nd Street (Alachua County Public Works Project) – Extending water main north of Newberry Road, including road crossings for a new section of roadway. Wastewater Collection • SW 24th Ave. Force Main Improvements Project (Grant Funded) – Construction is in progress with expected completion in July 2025. • Lift Station 10 Force Main Replacement – GRU crews are currently performing construction. Project is expected to be completed by March 2025. Main Street Water Reclamation Facility • Capacity and Renewal Upgrade Project Phase 1 (Grant Funded) – Influent piping testing successfully completed; bypass pumping has been removed. Construction is underway on the master pump station, and the concrete foundation has been poured. Kanapaha Water Reclamation Facility • No major projects were active in February. Phase 3 of the Headworks Restoration Project is scheduled to begin in March. Contrac- tor coordination is underway to ensure uninterrupted plant operations during construction. Page 84 of 108 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY 26 Water/Wastewater Vacancies and Retirements Status Title Filled? Group Vacant Date Vacant - Posting Soon Wastewater ICE Tech N Water Reclamations Nov. ‘24 Vacant - Reposting New Development Engineer 1-4 N W/WW Engineering Dec. ‘24 Vacant - Posting Soon Crew Leader N Water Distribution Jan. ‘25 HOLD - Interim Move Crew Leader N W/WW Collection Feb. ‘25 Retiring July ‘25 Senior Technical Support Specialist Y W/WW Engineering N/A Retiring Sept. ‘25 Technical Support Specialist III Y W/WW Engineering N/A Retiring Sept. ‘25 Plant Supervisor Y Water Reclamations N/A Personnel Filled FTE Vacancies 154 4 Page 85 of 108 27 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY Water/Wastewater END OF SECTION Page 86 of 108 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY 28 Safety & Training Safety Data February Injury Statistics First Aid Recordable Department DART* Given Injuries Injuries Administration 0 0 0 Recorded 0 W/WW 0 0 0 Energy Supply 0 0 0 Energy Delivery & Gas 0 1 11 GRUCom 0 0 0 Total 0 1 11 *DART: Days away, restricted or transferred. Fiscal YTD Injury Statistics First Aid Recordable Department DART* Given Injuries Injuries Administration 1 1 0 Recorded 6 W/WW 0 1 0 Energy Supply 0 1 0 Energy Delivery & Gas 0 3 11 GRUCom 0 0 0 Total 1 6 11 Page 87 of 108 29 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY Safety & Training February Vehicle Collisions & Miles Driven Recordable Preventable Department Miles Driven Collisions Collisions Vehicle Administration 9,070 1 0 Collisions W/WW 71,101 0 0 2 Energy Supply 3,979 0 0 Energy Delivery & Gas 105,455 1 0 GRUCom 5,830 0 0 Total 196,035 2 0 Fiscal YTD Vehicle Collisions & Miles Driven Recordable Preventable Department Miles Driven Collisions Collisions Vehicle Administration 40,961 1 0 Collisions W/WW 356,838 3 0 11 Energy Supply 15,799 0 0 Energy Delivery & Gas 525,097 5 2 GRUCom 27,308 2 1 Total 966,003 11 3 Page 88 of 108 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY 30 Safety & Training Injury Details • None reported. Collision Details • Feb. 17, 2025 – Employee was rear ended while waiting at intersection. • Feb. 25, 2025 – While stopped at traffic light, citizen hit back of company truck. Page 89 of 108 31 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY Safety & Training END OF SECTION Page 90 of 108 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY 32 Customer Support Services Revenue Assurance Referred Funds Prior Indebtedness to Collections Collected Bankruptcies Funds Collected $197,783.61 $83,511.91 $1,642.77 $26,493.52 YTD: $3,251,063.93 YTD: $188,591.03 YTD: $153,564.34 Disconnections Reconnections 3,465 3,449 Billing & Customer Customer Experience Solutions Transactional • Invoicing rating: 99.9% Survey • Meter rereads: 326 • Locked reads: 8,724 4.1 • Solar invoicing rating: 100% • Processed emails: 1,457/1,466 (99%) Lobby Survey 4.9 Page 91 of 108 33 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY Customer Support Services New Services Active Projects Amount City 156 County 44 Building Permit Reviews 121 New Installations Amount Electric 46 Water 89 Wastewater 73 Gas 6 Solar Reviews Amount Plan Reviews for November 4 PVs Completed on Time 4 PV Installations 11 Page 92 of 108 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY 34 Customer Support Services Customer Service Answer Speed Call Type Actual YTD Goal Residential 13:07 8:28 5:00 Total Non-residential 3:00 2:20 1:36 Calls Handle Time Call Type Actual YTD Goal 17,421 Residential 8:05 7:33 6:00 Non-residential 8:39 8:36 6:00 Other Statistics Payments Lobby Project Social Returned Visits Share Service Vouchers $4,004.98 552 3,422 51 $252,738.57 $54,086.48 Page 93 of 108 35 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY Customer Support Services Payment Type Details Payment Type Instances Instances YTD $ Amount $ Amount YTD Drop Box 64 984 $13,641.08 $785,673.01 Mailed 15,813 89,643 $16,051,182.67 $77,130,437.79 Office Payment 28 166 $10,921.55 $67,586.66 Drive Thru 4,237 21,602 $2,495,452.09 $13,396,863.69 Kubra Cash 173 924 $33,877.48 $175,386.42 Check Free 6,028 33,074 $2,118,352.54 $11,164,334.32 Kubra ACH 15,815 86,270 $5,089,791.80 $26,586,002.58 Collection Agency 33 108 $14,208.49 $50,444.07 Kubra CC/EZPAY 22,573 118,205 $4,980,924.27 $25,137,936.80 Lobby Walk-Ins 2,361 11,141 $1,263,277.09 $4,549,077.24 Direct Debit 27,222 157,260 $7,844,040.21 $44,284,669.82 Page 94 of 108 GAINESVILLE REGIONAL UTILITIES – MORE THAN ENERGY 36  Gainesville Regional Utilities Authority Agenda Item Report File Number: 2025-280 Agenda Date: April 3, 2025 Department: Gainesville Regional Utilities Title: 2025-280 TEA Member / Partner Transition (B) Department: Chief Executive Officer Description: Gainesville Regional Utilities is evaluating The Energy Authority (TEA) and other suppliers for Natural Gas and Power Marketing Services. Focusing on potential core services but with an open strategy on delivery / furthering GRU's goal of "Customer First". Fiscal Note: No fiscal note currently. Recommendation: The GRUA to authorize the CEO to negotiate: 1) Exiting TEA as a member to a partner or, 2) Source another option for natural gas & power services as business conditions allow. CEO is to return to GRUA at the May meeting for final approval. Page 95 of 108 Exploration of Natural Gas and Power Marketing Services April 3, 2025 Page 96 of 108  GRU FY 2024 Fuel Procurement TEA Various Sources BRM Page 97 2 of 108 3/27/2025  Third Party Procurement of Natural Gas and Other Fuels • Natural Gas Hedging Strategies & Execution • Procurement & Scheduling of Physical Natural Gas • Pipeline Capacity & Storage Management and Optimization • Balancing Plant Gas Burns with Delivery Schedules • Generation Dispatch Modeling • Settlement Services Reporting Page 98 3 of 108 3/27/2025 The Energy Authority (TEA) GRU's Current Natural Gas Procurement Provider Page 99 of 108  TEA Historical Touchpoints GRU Joins as an Original Formed in 1998 Member 28 Year Relationship (GRU Joins as a Partner) (2000) MEAG (founding member) GRU Begins Looking at Value Leaves Cowlitz Utility Leaves Add and Options (2024) (2015) (2022 - 2025) Page 100 of 108  Key Facts About TEA TEA Formed in State of Domiciled in State of Delegation of Authority Georgia Florida to TEA CEO in 2013 Bylaws Updated in Operating Agreement 2024 Updated in 2024 Page 101 6 of 108  The Structure of TEA 7 Members 70 Participants JEA Santee Cooper Nationwide Market City Utilites AMP GRU GRDA NPPD Page 102 7 of 108  Overview of the TEA TEA Advances Advances TEA Electric Advance TEA Natural Gas Advance GRU Share - $20,000,000 GRU Share - $26,100,000 Natural Gas Trade Natural Gas Letter of Electric Trade Guaranty Electric Line of Credit Electric Letter of Credit Guaranty Credit GRU Share - $8,823,529 GRU Share - $2,941,176 GRU Share - $8,235,294 GRU Share - GRU Share - $21,773,233 $2,726,767 Across all Facilities, GRU's share is $46,100,000 in Guaranties Equity (cash) at TEA $11,000,000 TEA utilizes trade guaranties and lines/letters of credit for normal operations of procuring natural gas and power. Trade guaranties and lines of credit are backstopped by the members. Page 103 8 of 108  Potential Options for Procurement of Natural Gas and Power Marketing Services Page 104 of 108 Currently GRU is evaluating any or all options for Natural Gas and Power Marketing Services Page 105 10 of 108 3/27/2025 Potential core services but with an open strategy on delivery / furthering GRU's goal of "Customer First". • Advisory Services • Customized service solution • Natural Gas management • Extensive portfolio management • Portfolio Management • Analytical capabilities • Portfolio Analytics • Power-supply procurement and • Settlement Support resource planning • Customized Metrics • Alignment of goals through “as • Automated reports agent” structure • Renewable portfolio specialization • Collaborative risk management process Page 106 11 of 108 3/27/2025 Recommendation The GRUA to authorize the CEO to negotiate: 1) Exiting TEA as a member to a partner or, 2) Source another option for natural gas & power services as business conditions allow. CEO is to return to GRUA at the May meeting for final approval. Page 107 12 of 108 3/27/2025 Questions... Page 10813of 108 3/27/2025