City Council Second Monthly Meeting
Regular MeetingHendersonville, NC · July 24, 2024
Minutes
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MINUTES
July 24, 2024
SECOND MONTHLY MEETING OF THE CITY COUNCIL
CITY OPERATIONS CENTER | 305 WILLIAMS ST. | 4:00 p.m.
Present: Mayor Pro Tem Lyndsey Simpson and Council Members: Jeff Miller, Jennifer Hensley and
Melinda Lowrance
Absent: Mayor Barbara Volk
Staff Present: City Manager John Connet, Assistant City Manager Brian Pahle, City Clerk Jill Murray, City
Attorney Angela Beeker, Communications Manager Allison Justus, Budget Manager Adam
Murr, and others.
1. CALL TO ORDER
Mayor Pro Tem Lyndsey Simpson called the meeting to order at 4:00 p.m. and welcomed those in
attendance. A quorum was established with all members in attendance.
2. CONSIDERATION OF AGENDA
Council Member Melinda Lowrance moved that City Council approve the agenda as presented. A
unanimous vote of the Council followed. Motion carried.
3. PRESENTATIONS
A. Recognition of Jay Heatherly – Brian Pahle, Assistant City Manager
Assistant City Manager Brian Pahle said the program is the first local government specific program
for CIOs in the nation and began in 2005. The program is designed for local government Chief
Information Officers, Information Technology (IT) Directors, and other senior IT leaders within the
public sector whose challenging responsibilities require a broad understanding of management,
leadership, legal, regulatory, and enterprise topics. The course is approximately 240 hours in length
and course instruction covers strategic technology planning, effective communication, emerging
technology trends, risk assessment and management, acquisition management, change management,
leadership, cybersecurity, and legal issues related to technology. Jay Heatherly is one of the forty
local government, state agency, community college, and K-12 education IT leaders in the state of
North Carolina who successfully completed the course this year. Over the course of its existence, the
CGCIO™/CeCTO™ program has graduated over 2000 public sector technology leaders across the
nation.
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B. FY25 Strategic Plan Update – Brian Pahle, Assistant City Manager
Assistant City Manager Brian Pahle gave a presentation on the accomplishments from FY24 and an
update for the FY25 Strategic Plan goals.
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C. Presentation Regarding Customer Service Improvements and Payment Card Industry
Data Security Standard (PCI DSS) Compliance – John Buchanan, Finance Director
Finance Director John Buchanan provided an update regarding customer service improvements and
PCI compliance.
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D. Gen H Comprehensive Plan Revised Draft Presentation – Matthew Manley, AICP/Long
Range Planning Manager
Matt Manley and Lew Holloway presented the substantive revisions to the Gen H 2045
Comprehensive Plan based on the feedback received to date from elected officials, appointed boards,
staff, and the public in anticipation of the final draft of the Plan being considered for adoption on
August 1, 2024.
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4. NEW BUSINESS
A. Approval of Final Change Order for the Northside Water System Improvement Project
– John Connet, City Manager
City Manager John Connet explained that city staff has been working with MB Kahn Construction to
resolve a payment dispute associated with the Northside Water System Improvement Project. The
dispute has been resolved and staff submits the following change order for approval by City Council.
As part of the dispute resolution, staff agreed to request approval of the change order at the July 24th
meeting.
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City Council Member Melinda Lowrance moved that the City Council approve the final change
order for the Northside Water System Improvement Project. . A unanimous vote of the Council
followed. Motion carried.
5. ADJOURN
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There being no further business, the meeting was adjourned at 5:14 p.m. upon unanimous assent of
the Council.
_________________________________
Lyndsey Simpson, Mayor Pro Tem
ATTEST:
_________________________
Jill Murray, City Clerk
Agenda
CITY OF HENDERSONVILLE
CITY COUNCIL SECOND MONTHLY MEETING
Operations Center - Assembly Room | 305 Williams St. | Hendersonville NC 28792
Wednesday, July 24, 2024 – 4:00 PM
AGENDA
1. CALL TO ORDER
2. CONSIDERATION OF AGENDA
3. PRESENTATIONS
A. Recognition of Jay Heatherly – Brian Pahle, Assistant City Manager
B. FY25 Strategic Plan Update – Brian Pahle, Assistant City Manager
C. Presentation Regarding Customer Service Improvements and Payment Card Industry Data
Security Standard (PCI DSS) compliance – John Buchanan Finance Director
D. Gen H Comprehensive Plan Revised Draft Presentation - Matthew Manley, AICP | Long Range
Planning Manager
4. NEW BUSINESS
A. Approval of Final Change Order for the Northside Water System Improvement Project – John
Connet, City Manager
5. ADJOURN
The City of Hendersonville is committed to providing accessible facilities, programs and services for all
people in compliance with the Americans with Disabilities Act (ADA). Should you need assistance or an
accommodation for this meeting please contact the City Clerk no later than 24 hours prior to the meeting
at 697-3005.
CITY COUNCIL SECOND MONTHLY MEETING – July 24, 2024 Page | 1
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