Administrative Services Committee (fka IT/Telecom Committee)

IT/Telecom Committee Meeting July 17, 2020 AGENDA/Minutes 1. Current Org Chart and/or brief description of IT staff and their role Director, Mark Starr provided a brief outline of the IT team and their responsibilities:  Mark Starr, IT Director – leads and oversees all IT/Telecom activities.  Justin Chandler, Network Administrator – oversees day‐to‐day operations and maintains network.  Greg Eldridge, IT Specialist II – handles basic PC setups and installs, works with City employees on trouble tickets.  Shae Hill, GIS Coordinator – covers all GIS functions and software for the City including Cartegraph work order management system.  Troy Unger, Communications Technician II – mainly handles radio communications for all City departments, only Union (AFSCME) position in the department.  Dawna Wood, Administrative Assistant – handles all finances, payroll, and invoicing for the department. 2. Current 3rd Quarter Projects (July thru September)  Completing Auditor software upgrade  Updating 3CX citywide phone system  Upgrading City ATT fiber connection. 3. Planned 3rd Quarter legislation for Council  None planned 4. IT Staff work from home impacts during COVID-19 pandemic  4 of 6 employees worked from home for 6 weeks. IT Director and Comm Tech maintained normal working hours to support first responders and essential onsite employees.  Purchased cleaning supplies to disinfect IT working areas ‐ $96.98  IT Director Starr indicated that some productivity loss occurred because of COVID‐19 work from home noting that all work that needed to be completed was completed.  Because of increased work from home impacts across the city workforce, IT had to purchase additional VPN and VNC licenses to legally cover the additional needs.  IT Director Starr also indicated that for future planning that more tablets/laptops and webcams in inventory would help cover all city needs in the future should work from home be initiated. 5. IT “did you know” …  In addition to handling all City computer/printer/network needs, the IT/Telecom team also manage: o Tornado siren testing and maintenance o Police cruiser setups and detailing o Building access control systems including ID cards and cameras o Generator maintenance for most City building. Next meeting planned for November 20, 2020 in the 1897 City Hall Conference Room. Meeting called to order at 730A in the 1897 City Hall conference room. Attendees:  Tom Stoughton, Chair  Tom James, Committee Member  Corey Schoonover, Committee Member  Dawna Wood, IT department  Justin Chandler, IT department  Mark Starr, IT Director  Greg Eldridge, IT department Agenda items 1, 2, 3, 4, and 5 discussed (noted above). Meeting adjourned at 830A, Motion – James, 2nd Schoonover – all 3 members voted yes to adjourn the meeting.