Cultural Heritage Commission
Regular MeetingLos Angeles, CA · April 15, 2021
Minutes
Cultural Heritage Commission
Official Minutes
Thursday, April 15, 2021
(VIA TELECONFERENCE)
MINUTES OF THE CULTURAL HERITAGE COMMISSION HEREIN ARE REPORTED
IN ACTION FORMAT. THE ENTIRE DISCUSSION RELATED TO EACH ITEM IS
ACCESSIBLE IN AUDIO FORMAT ONLINE AT planning.lacity.org. TO LISTEN TO THE
AUDIO FILE: SELECT “ABOUT”, “COMMISSIONS, BOARDS & HEARINGS”, FILTER BY
“CULTURAL HERITAGE COMMISSION”, LOCATE THE COMMISSION MEETING DATE AND
SELECT THE “AUDIO” BUTTON.
In conformity with the Governor's Executive Order N-29-20 (March 17, 2020) and due to concerns
over COVID19, the Cultural Heritage Commission meeting was conducted telephonically.
Commission President Richard Barron called the regular meeting to order at 11:05 a.m. with
Commission Vice President Gail Kennard and Commissioners Pilar Buelna, Diane Kanner, and
Barry Milofsky in attendance.
Also in attendance were Ken Bernstein, Principal City Planner, representing the Director of
Planning; Lambert Giessinger, Preservation Architect; Shannon Ryan, Senior City Planner;
Melissa Jones, City Planning Associate representing the Office of Historic Resources; Lucy
Atwood, Deputy City Attorney; James K. Williams, Commission Executive Assistant II; and Diego
Vasquez, Commission Office Staff
___________________________________
ITEM NO. 1
DIRECTOR’S REPORT AND COMMISSION BUSINESS
Ken Bernstein, Principal City Planner reported the following:
● This morning, Mayor Garcetti introduced the final Civic Memory Working Group report led by
Christopher Hawthorne, Chief Design Officer. The group, which included Commissioner Gail
Kennard, was tasked with producing a series of recommendations to help Los Angeles
engage more honestly and productively with certain aspects of the City’s past that have been
varied or whitewashed. There will be a special presentation on the Civic Memory Working
Group’s recommendations at our next meeting on May 6, 2021;
● The Getty Conservation Institute announced last week (in partnership with LA City Planning)
the new Los Angeles African American Historic Places project. The Project will work with local
communities and cultural institutions to recognize and celebrate African American
experiences in Los Angeles;
● In response to the Commission’s request, an informational presentation on the Hollywood
Community Plan Update is tentatively scheduled for our next meeting on May 6, 2021;
● The Historic Cultural Monument nomination for the International Institute of Los Angeles was
scheduled to be heard on April 6, 2021 by the Planning and Land Use Management
Committee (PLUM) but the meeting was canceled due to technical issues. The proposed
ordinance regarding Planning and Development fees, which included fees on historic
resource-related matters, was also postponed to a future meeting. This week City Council
approved the Historic-Cultural Monument nomination for the Avenel Cooperative Housing
Project; and
● Senator James Mills, recently passed away at the age of 93. He is recognized for the law that
bears his name, the Mills Act, which is one of the most significant historic preservation
incentive programs in California.
Meeting Minutes April 15, 2021
Cultural Heritage Commission
Old Business
● Review and Advisory Concurrence of Proposed Historic-Cultural Monument Plaque Artwork.
Plaque Artwork for Wallace Beery’s Hollywood Hideaway, HCM #1172 was approved on
consent.
New Business
● Advance Calendar
● Commission Announcements/Requests – Commissioner Kennard noted the passing of
Senator Mills, as well as the passing of Julia Bogany, a Tongva Tribal Elder and an educator
of Tongva history, and Jerome Robinson who was a student in the Master of Heritage
Conservation program USC and led tours for the LA Conservancy. Commissioner Barron
recognized Jessa Ross for her service to the Commission and to the City. Commissioner
Milofsky clarified the intent of the Fairfax Theater Historic-Cultural Monument nomination
subcommittee report; the subcommittee found that there is substantial evidence to support
the Owner and the Applicant presenting their cases before the full Commission to determine
if there is substantial new information to warrant placing the new nomination on a future
agenda for consideration.
___________________________________
ITEM NO. 2
NEIGHBORHOOD COUNCIL
There were no presentations.
___________________________________
ITEM NO. 3
GENERAL PUBLIC COMMENT PERIOD
Several speakers addressed the Commission.
___________________________________
ITEM NO. 4
MONUMENT: EGYPTIAN THEATER AND FORECORT STOREFRONTS, HCM #584
Plan Area: Hollywood Council District: 13 – O’Farrell
PROPERTY ADDRESS: 6706-6710 West Hollywood Boulevard;
1650-1654 North McCadden Place
Informational Presentation on the Proposed Structural Upgrade Project; the Commission did not
take any actions on this item.
IN ATTENDANCE:
Genoveva Carmona, Tony Hambarchian, and Shannon Murphy, Netflix; Ross Brennan, Studio
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Cultural Heritage Commission
440 Architecture and Acoustics; Peyton Hall, Historic Resources Group; and David Cocke,
Structural Focus, representing the Owner Netflix Inc. c/o Lease Administration.
___________________________________
ITEM NO. 5
PROPOSED MONUMENT: MARCH AVENUE PALM TREES
CHC-2021-2244-HCM
CEQA: ENV-2021-2245-CE Council District: 12 – Lee
Plan Area: Canoga Park- Winnetka-Woodland Hills-West Hills
PROPERTY ADDRESS: Public ROW in median and along east side of North March
Avenue between West Ingomar and West Justice Streets
IN ATTENDANCE:
Jessa Ross, Office of Historic Resources, representing the applicant, City of Los Angeles
Commissioner Kennard put forth the actions below and moved to include the March Avenue Palm
Trees in the list of Historic-Cultural Monuments.
1. Determine that the proposed designation is categorically exempt from the California
Environmental Quality Act (CEQA) pursuant to Article 19, Section 15308, Class 8 and Article
19, Section 15331, Class 31 of the State CEQA Guidelines;
2. Determine whether the property conforms with the definition of a Monument pursuant to LAAC
Section 22.171.7; and
3. Recommend that the City Council consider and declare the subject property a Historic-Cultural
Monument.
4. Adopt the staff report findings as the findings of the Commission.
Commissioner Kanner seconded the motion and the vote proceeded as follows:
Moved: Kennard
Seconded: Kanner
Ayes: Barron, Buelna, Milofsky
Vote: 5–0
MOTION PASSED
___________________________________
Commissioner Barron recessed the meeting for a lunch break at 12:37 p.m. The Commission
reconvened at 1:16 p.m. with Commissioners Barron, Buelna, Kanner, Kennard, and Milofsky in
attendance.
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Meeting Minutes April 15, 2021
Cultural Heritage Commission
___________________________________
ITEM NO. 6
PROPOSED MONUMENT: MAGNOLIA BOULEVARD OAK TREES
CHC-2020-7441-HCM
CEQA: ENV-2020-7442-CE Council District: 2 – Krekorian
Plan Area: North Hollywood-Valley Village
PROPERTY ADDRESS: 11755-11805 West Magnolia Boulevard (Public ROW along north side
of West Magnolia Boulevard between North Colfax Avenue and North Morella Avenue)
IN ATTENDANCE:
Charles Fisher, Preparer; and Karo Torossian, Chief of Staff representing Council District 2
Commissioner Kanner put forth the actions below and moved to include the Magnolia Boulevard
Oak Trees in the list of Historic-Cultural Monuments.
1. Determine that the proposed designation is categorically exempt from the California
Environmental Quality Act (CEQA) pursuant to Article 19, Section 15308, Class 8 and Article
19, Section 15331, Class 31 of the State CEQA Guidelines;
2. Determine whether the property conforms with the definition of a Monument pursuant to LAAC
Section 22.171.7;
3. Recommend that the City Council consider and declare the subject property a Historic-Cultural
Monument; and
4. Adopt the staff report findings as the findings of the Commission.
Commissioner Kennard seconded the motion and the vote proceeded as follows:
Moved: Kanner
Seconded: Kennard
Ayes: Barron, Buelna, Milofsky
Vote: 5–0
MOTION PASSED
___________________________________
ITEM NO. 7
PROPOSED MONUMENT: GRANADA THEATER
CHC-2021-408-HCM
CEQA: ENV-2021-409-CE Council District: 15 – Buscaino
Plan Area: Wilmington-Harbor City
PROPERTY ADDRESS: 628-634 North Avalon Boulevard
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Meeting Minutes April 15, 2021
Cultural Heritage Commission
IN ATTENDANCE:
Jessa Ross, Office of Historic Resources, representing the applicant, the City of Los Angeles;
and Aksel Palacios, Planning Deputy representing Council District 15
Commissioner Kanner put forth the actions below and moved to include the Granada Theater in
the list of Historic-Cultural Monuments.
1. Determine that the proposed designation is categorically exempt from the California
Environmental Quality Act (CEQA) pursuant to Article 19, Section 15308, Class 8 and Article
19, Section 15331, Class 31 of the State CEQA Guidelines;
2. Determine whether the property conforms with the definition of a Monument pursuant to LAAC
Section 22.171.7;
3. Recommend that the City Council consider and declare the subject property a Historic-Cultural
Monument; and
4. Adopt the staff report findings as the findings of the Commission.
Commissioner Buelna seconded the motion and the vote proceeded as follows:
Moved: Kanner
Seconded: Buelna
Ayes: Barron, Kennard, Milofsky
Vote: 5–0
MOTION PASSED
___________________________________
ITEM NO. 8
PROPOSED MONUMENT: WEDDINGTON GOLF AND TENNIS CLUB
CHC-2020-7764-HCM
CEQA: ENV-2020-7765-CE Council District: 2 – Krekorian
Plan Area: Sherman Oaks-Studio City-Toluca Lake-Cahuenga Pass
PROPERTY ADDRESS: 4047-4155 North Whitsett Avenue;
12506-12630 West Valley Spring Lane
IN ATTENDANCE:
Teri Austin, Applicant; Jenna Snow, Representing the Applicant; Edgar Khalatian, Mayer Brown
LLP; Matt Becker, Weddington family member; and Christine Lazzaretto, Historic Resources
Group representing the owner
Commissioner Milofsky put forth the actions below and moved to include the Weddington Golf
and Tennis Club in the list of Historic-Cultural Monuments.
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Meeting Minutes April 15, 2021
Cultural Heritage Commission
1. Determine that the proposed designation is categorically exempt from the California
Environmental Quality Act (CEQA) pursuant to Article 19, Section 15308, Class 8 and Article
19, Section 15331, Class 31 of the State CEQA Guidelines;
2. Determine whether the property conforms with the definition of a Monument pursuant to LAAC
Section 22.171.7; and
3. Recommend that the City Council consider and declare the subject property a Historic-Cultural
Monument; and
4. Adopt the staff report findings as amended by the Commission.
Commissioner Barron seconded the motion and the vote proceeded as follows:
Moved: Milofsky
Seconded: Barron
Ayes: Buelna, Kanner
Absent: Kennard
Vote: 4–0
MOTION PASSED
Commissioner Milofsky requested that the item be reopened to clarify the amended name of the
monument and include technical changes.
Commissioner Milofsky put forth the actions below and moved to include the “Studio City Golf and
Tennis Club” in the list of Historic-Cultural Monuments and adopt the staff report findings as
amended.
Commissioner Barron seconded the motion and the amending vote proceeded as follows:
Moved: Milofsky
Seconded: Barron
Ayes: Buelna
Nays: Kanner
Absent: Kennard
Vote: 3–1
MOTION PASSED
___________________________________
Commissioner Kennard recused herself from Item No. 9, the Watts Happening Cultural Center.
She left the meeting during Item No. 8 (at 3:46 p.m.) and did not return.
Commissioner Barron recessed the meeting for a break at 4:14 p.m. The meeting reconvened at
4:20 p.m. with Commissioners Barron, Buelna, Kanner, and Milofsky in attendance.
6
Agenda
CULTURAL HERITAGE COMMISSION
REGULAR MEETING AGENDA
THURSDAY, APRIL 15, 2021 AFTER 11:00 A.M. (NOTE TIME CHANGE)
(via TELECONFERENCE)
Meeting presentations will be made available here https://tinyurl.com/CHC4-15-21) by April 12, 2021.
Compliant Day-of-Meeting Submissions will be added to this drive as they are received.
Richard Barron, President Vincent P. Bertoni, AICP, Director
Gail Kennard, Vice President Kevin J. Keller, AICP, Executive Officer
Pilar Buelna, Commissioner Shana M. M. Bonstin, Deputy Director
Diane Kanner, Commissioner Arthi L. Varma, AICP, Deputy Director
Barry Milofsky, Commissioner Lisa M. Webber, AICP, Deputy Director
James K. Williams, Commission Executive Assistant II
(213) 978-1295
chc@lacity.org
In conformity with the Governor's Executive Order N-29-20 (March 17, 2020) and due to concerns over COVID-19, this
meeting will be conducted entirely telephonically.
CULTURAL HERITAGE COMMISSION MEETINGS CAN BE LISTENED TO BY DIALING (213) 621-2489 OR (818) 904-9450.
YOU CAN ALSO VIEW THE MEETING ONLINE VIA ZOOM AT:
(https://planning-lacity-org.zoom.us/j/82388393666) AND USE MEETING ID: 823 8839 3666. You may use password: 522057.
Members of the public who wish to participate in the meeting and offer public comment to the Cultural Heritage Commission, can
either access the link located above or call 1 (213) 338-8477 or 1 (669) 900-9128 and use Meeting ID No. 823 8839 3666 and then
press #. Press # again when prompted for participant ID. You may use password: 522057.
Pursuant to the Commission’s operating procedures, the Commission at times must necessarily limit the speaking times of those
presenting testimony on either side of an issue that is designated as a public hearing item. In all instances, however, equal time is
allowed for presentation of pros and cons of matters to be acted upon.
Written submissions are governed by Rule 4.3 of the Cultural Heritage Commission Rules and Operating Procedures which are
posted online at https://planning.lacity.org, by selecting “About”, “Commissioners”, “Cultural Heritage Commission”, and “Operating
Procedures”. However, please see revised submission guidelines below which have been modified in order to accommodate the
conduct of the meeting telephonically.
Initial Submissions, not limited as to volume, must be received by the Commission Executive Assistant no later than by 4:00 p.m.
on the Thursday prior to the week of the Commission meeting. Materials must be emailed to chc@lacity.org.Secondary Submissions
in response to a Staff Recommendation Report or additional comments must be received electronically no later than 24-hours before
the Commission meeting. Submissions shall not exceed ten (10) pages, including exhibits, and must be submitted electronically to
chc@lacity.org. Photographs do not count toward the page limitation. Day of Hearing Submissions within 24 hours of the meeting,
up to and including the day of the meeting are limited to 2 pages plus accompanying photographs and must be submitted
electronically to chc@lacity.org. Submissions that do not comply with these rules will be stamped “File Copy. Non-Complying
Submission.” Non-complying submissions will be placed into the official case file, but they will not be delivered to or considered by
the Commission, and will not be included in the official administrative record for the item at issue.
Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act can be made by contacting the Commission Executive Assistant at (213) 978-1295 or by email at chc@lacity.org no
later than three working days (72 hours) prior to the meeting. For Telecommunication Relay Services for the hearing impaired,
please see the information located on page 5 of this agenda.
If you challenge these agenda items in court, you may be limited to raising only those issues you or someone else raised at the public
hearing agenized here, or in written correspondence on these matters delivered to this agency at or prior to the public hearing. If you
seek judicial review of any decision of the City pursuant to California Code of Civil Procedure Section 1094.5, the petition for writ of
mandate pursuant to that section must be filed no later than the 90th day following the date on which the City's decision became final
pursuant to California Code of Civil Procedure Section 1094.6. There may be other time limits which also affect your ability to seek
judicial review.
Agendas and Adopted Minutes are available online at http://planning.lacity.org, by selecting “About”, “Commissions, Boards &
Hearings”, and filter by “Cultural Heritage Commission”.
If you would like to receive a determination letter for any item on today’s agenda, please email your request
to chc@lacity.org. Please include your contact information (email or mailing address) and the case number associated with the
item.
For additional information regarding the format of this telephonic public meeting, please visit our website at http://planning.lacity.org.
Información en Espanol acerca de esta junta puede ser obtenida Ilamando al (213) 978-1300 Servicios de
traducción al español están disponibles, de ser solicitados con un mínimo de 72 horas de anticipación, en todas
las juntas de la comisión.
1. DIRECTOR’S REPORT AND COMMISSION BUSINESS
• Old Business
- Review and Advisory Concurrence of Proposed Historic-Cultural Monument
Plaque Artwork for Wallace Beery’s Hollywood Hideaway, HCM #1172.
• New Business
• Advance Calendar
• Commission Announcements/Requests
2. NEIGHBORHOOD COUNCIL POSITION STATEMENTS ON AGENDA ITEMS
Presentations by Neighborhood Council representatives on any Neighborhood Council
resolution, or community impact statement filed with the City Clerk, which relates to any
agenda item listed or being considered on this agenda. The Neighborhood Council
representative shall provide the Board or Commission with a copy of the Neighborhood
Council's resolution or community impact statement by email to chc@lacity.org. At the
Chair’s discretion, presentations of Neighborhood Councils on any matter listed on the
agenda for this Commission meeting may be taken at the time the agenda item is taken for
consideration.
3. GENERAL PUBLIC COMMENT
The Commission shall provide an opportunity in open meetings for the public to address
it on non-agenda items, for a cumulative total of up to thirty (30) minutes, on items of
interest to the public that are within the subject matter jurisdiction of the Commission.
Members of the public who wish to participate in the meeting and offer public comment
to the Cultural Heritage Commission, can either access the link located at the top of this
agenda or call 1 (213) 338-8477 or 1 (669) 900-9128 and use Meeting ID No. 823 8839
3666 then press #. Press # again when prompted for participant ID. You may use
password: 522057.
4. EGYPTIAN THEATER AND FORECORT STOREFRONTS, HCM #584
Plan Area: Hollywood Council District: 13 – O’Farrell
PROPERTY ADDRESS: 6706-6710 West Hollywood Boulevard;
1650-1654 North McCadden Place
Informational Presentation on the Proposed Structural Upgrade Project.
Owner/
Applicant: Netflix Inc. c/o Lease Administration
Representatives: Genoveva Carmona, Netflix
Ross Brennan, Studio 440 Architecture and Acoustics
David Cocke, Structural Focus
5. PROPOSED MONUMENT: MARCH AVENUE PALMS TREES
CHC-2021-2244-HCM
CEQA: ENV-2021-2245-CE Council District: 12 – Lee
Plan Area: Canoga Park- Winnetka-Woodland Hills- **Last Day to Date: 2-8-2021
West Hills
PROPERTY ADDRESS: Public ROW in median and along east side of North March
Avenue between West Ingomar and West Justice Streets
REQUESTED ACTIONS:
1. Determine that the proposed designation is categorically exempt from the California
Environmental Quality Act (CEQA) pursuant to Article 19, Section 15308, Class 8 and
Article 19, Section 15331, Class 31 of the State CEQA Guidelines;
2. Determine whether the property conforms with the definition of a Monument pursuant
to LAAC Section 22.171.7; and
3. Recommend that the City Council consider and declare the subject property a
Historic-Cultural Monument.
Owner: City of Los Angeles Bureau of Street Services (StreetsLA), Urban
Forestry Division
Applicant: City of Los Angeles
6. PROPOSED MONUMENT: MAGNOLIA BOULEVARD OAK TREES
CHC-2020-7441-HCM
CEQA: ENV-2020-7442-CE Council District: 2 – Krekorian
Plan Area: North Hollywood-Valley Village **Last Day to Date: 3-23-2021
PROPERTY ADDRESS: 11755-11805 West Magnolia Boulevard (Public ROW along
north side of West Magnolia Boulevard between North Colfax
Avenue and North Morella Avenue)
REQUESTED ACTIONS:
1. Determine that the proposed designation is categorically exempt from the California
Environmental Quality Act (CEQA) pursuant to Article 19, Section 15308, Class 8
and Article 19, Section 15331, Class 31 of the State CEQA Guidelines;
2. Determine whether the property conforms with the definition of a Monument pursuant
to LAAC Section 22.171.7; and
3. Recommend that the City Council consider and declare the subject property a
Historic-Cultural Monument.
Owner: City of Los Angeles Bureau of Street Services (StreetsLA), Urban
Forestry Division
Applicant: Valley Village Neighborhood Council
Preparer: Charles Fisher
7. PROPOSED MONUMENT: GRANADA THEATER
CHC-2021-408-HCM
CEQA: ENV-2021-409-CE Council District: 15 – Buscaino
Plan Area: Wilmington-Harbor City **Last Day to Act: 3-29-2021
PROPERTY ADDRESS: 628-634 North Avalon Boulevard
REQUESTED ACTIONS:
1. Determine that the proposed designation is categorically exempt from the California
Environmental Quality Act (CEQA) pursuant to Article 19, Section 15308, Class 8 and
Article 19, Section 15331, Class 31 of the State CEQA Guidelines;
2. Determine whether the property conforms with the definition of a Monument pursuant
to LAAC Section 22.171.7; and
3. Recommend that the City Council consider and declare the subject property a
Historic-Cultural Monument.
Owners: Platinum Global Entertainment Inc.; OPEG Inc.
Applicant: City of Los Angeles
8. PROPOSED MONUMENT: WEDDINGTON GOLF AND TENNIS CLUB
CHC-2020-7764-HCM
CEQA: ENV-2020-7765-CE Council District: 2 – Krekorian
Plan Area: Sherman Oaks-Studio City-Toluca Lake- **Last Day to Act: 4-6-2021
Cahuenga Pass
PROPERTY ADDRESS: 4047-4155 North Whitsett Avenue;
12506-12630 West Valley Spring Lane
REQUESTED ACTIONS:
1. Determine that the proposed designation is categorically exempt from the California
Environmental Quality Act (CEQA) pursuant to Article 19, Section 15308, Class 8
and Article 19, Section 15331, Class 31 of the State CEQA Guidelines;
2. Determine whether the property conforms with the definition of a Monument pursuant
to LAAC Section 22.171.7; and
3. Recommend that the City Council consider and declare the subject property a
Historic-Cultural Monument.
Owner: 4141 Whitsett LLC c/o David Weil
Applicant: Teresa Austin
9. PROPOSED MONUMENT: WATTS HAPPENING CULTURAL CENTER
CHC-2021-2238-HCM
CEQA: ENV-2021-2239-CE Council District: 15 – Buscaino
Plan Area: Southeast Los Angeles **Last Day to Act: 4-18-21
PROPERTY ADDRESS: 1827 East 103rd Street
REQUESTED ACTIONS:
Review of Historic-Cultural Monument application, pursuant to Los Angeles
Administrative Code Section 22.171.10, to determine whether to take the proposed
designation of a Monument under consideration.
Owner: City of Los Angeles General Services Department
Applicant: Friends at Mafundi
Preparer: Rita Cofield
The next regular meeting of the Cultural Heritage Commission will be held on
Thursday, May 6, 2021 at 10:00 a.m.
**Pursuant to Mayor Garcetti’s Emergency Order issued on March 21, 2020, which was
subsequently extended on April 17, 2020, the time to act on this item has been tolled for the
duration of the local emergency period. Please note that other State law provisions may also
apply.
Notice to Paid Representatives
If you are compensated to monitor, attend, or speak at this meeting, City law may require you to register
as a lobbyist and report your activity. See Los Angeles Municipal Code §§ 48.01 et seq. More information
is available at ethics.lacity.org/lobbying. For assistance, please contact the Ethics Commission at (213)
978-1960 or ethics.commission@lacity.org.
Reasonable Accommodations Consistent with Federal and State Law and
California Governor’s Executive Order N-29-20
As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not
discriminate on the basis of disability and, upon request, will provide reasonable accommodations to
ensure equal access to its programs, services and activities. Sign language interpreters, assistive
listening devices, or other auxiliary aids and/or other services must be requested three working days (72
hours) prior to the meeting by calling the Planning Commission Executive Assistant at (213) 978-1295 or
by email at chc@lacity.org.
Telecommunication Relay Services
Telephone communication is one of the most important forms of communication in society today. Due to
advancements in technology, telephone devices have evolved with new services and capabilities.
Individuals who are deaf and hard of hearing, and individuals with a speech disability are following these
trends and are rapidly migrating to more advanced telecommunications methods, both for peer-to-peer
and third-party telecommunications relay service (TRS) communications.
Telecommunications Relay Service is a telephone service that allows persons with hearing or speech
disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia,
Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers - generally
telephone companies - are compensated for the costs of providing TRS from either a state or a federal
fund. There is no cost to the TRS user.
What forms of TRS are available? There are several forms of TRS, depending on the particular needs
of the user and the equipment available: TRS includes: Text to Voice TIY-Based TRS; Speech-to-Speech
Relay Service; Shared Non-English Language Relay Service; Captioned Telephone Relay Service;
Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail descriptions,
https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs.
Don't hang up! Some people hang up on TRS calls because they think the CA is a telemarketer. If you
hear, "Hello. This is the relay service... " when you pick up the phone, please don't hang up! You are
about to talk, through a TRS provider, to a person who is deaf, hard-of-hearing, or has a speech disability.
For more information about FCC programs to promote access to telecommunications services for
people with disabilities, visit the FCC's Disability Rights Office website.
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