NRMC Hospital Board of Directors

Nevada Regional Medical Center Board of Directors WORKFORCE COMMITTEE MEETING January 12, 2024 ~ Mezzanine Conference Room Members Present: Aimee Meyer, Cindy Thompson, Bob Beaver, Holly Bush, Christi Keating, Jessica Collier, Jennifer Eaton Members Absent: Jason Anglin Others Present: Taylor Dilly (depart 12:35pm), Dr. Wilson, Kylie Bruner, Jodee Mashek, Dr. Barnes, Mandy Barnes, Teresa Reed, Andrea Miller, Amber Brundridge, Tammy Helm TOPIC DISCUSSION ACTION & FOLLOW- UP Call to Order Mrs. Meyer called the meeting to order at 12:00 p.m. None. Minutes Motion to approve the November 14, 2023 minutes was made by Cindy Thompson and second by Holly Bush. All voted in favor. Approval PRIDE Team Mrs. Dilly gave an overview: Informational. Update • Assumed chairperson role in November. Have added 7 new staff members since that time. • Have added back doing popcorn once a month and rotating the machine through various departments to encourage visiting with other staff. • Biggest Winner challenge – focus on overall general health. Runs January – early May. • Held an employee jeans day in exchange for men’s clothing drive for BHU unit last week. Went very well! • Working on ways to include clinic staff more with PRIDE day activities. Holly will be rounding on the clinics monthly. • Created flyers to promote more employee engagement in PRIDE activities (ex. Shining Star, Galaxy award, etc). Encouraging each staff member to submit at least 1 fellow staff member this month. Open Positions • Reviewed the most recent job posting. Updated weekly by HR. There are a few positions in transition, but are not Informational. Review removed from the posting until employee has started. • Open first 3 days internally, then goes public. Mrs. Thompson inquired about the amount of positions & was this usual? Mrs. Collier noted that the current list has been the average recently. Most critical areas – performance therapy (currently have offer pending for OT); PCMH coordinator and data analyst. Nursing and clinic staff are always a struggle. MRI tech – still searching. Recruitment • Physician Recruitment – FPOB candidates, OBGYN, and Ortho. Informational. • Nursing: engaged aggressively over the last year with Crowder & Ft Scott CC. Implemented a student assist program. Have started conversations with PSU and MSSU, however they are difficult recruit due to Freeman/Mercy pipelines. Have had approx. 11 students recently come through that we have been working with to recruit/keep after they graduate. Some of them do take advantage of the tuition reimbursement program. Ft Scott is not accepting students for their fall semester; this will be their last semester. • How many students coming to work upon graduation? Currently 2 in May; 2 graduated in December. 2 LPN’s finishing up requirements. • Positions are posted internally, through email, and posted on website. Applicant Stack • Once applied, HR rep gets to Manager, etc within a day. Manager review takes the longest in process; background checks Report are on average 10 days turnaround. HR rep has been doing 1:1 orientations when needed outside of the regular bi- weekly orientations. Receive approx. 50 applications per month. 1  TOPIC DISCUSSION ACTION & FOLLOW- UP Review of • Reviewed FY24 data. Turnover Data • Do offer a referral incentive for staff (excluding leadership). J. Collier to provide • RN turnover rate – how many have transitioned from FT to PT? Will need to get those figures. updated stats • Dr. Barnes inquired about how the 2% turnover rate is calculated. Mrs. Collier noted the current reporting format is calculated from MHA guidelines. • Mr. Beaver would like to see YTD and prior year comparison. • Exit Interviews: have asked Mr. Russ to inquire with exited employees for further conversations if willing. Mrs. Collier has been conducting those internally as well when notified of a departure. Feel those are going overall well. Open • Mrs. Bush has been doing departmental rounding. Made it to most areas. For the most part, staff were receptive and Communication open for conversations. Aware of staffing issues. Will be visiting with Nevada Medical Clinic and Rich Hill Clinic soon. Have included Mr. Anglin when his schedule allows. • Employee meetings: have tried to open every option for employee conversations. HR officer sending emails to random staff members to engage conversations if they are open to visit. Started in November. Reviewed information gathered thus far. Consistent topic: staffing retention, communication, CEO visibility. Survey Results • Anonymous simple survey (six questions) sent out early January. Reviewed survey data presented thus far. The link is still active. Provided summary to Exec Team last week and to share with committee. Can do another push in an attempt to gather more responses. Follow Up on Mrs. Meyer noted some follow-up on concerns presented at board meetings in Nov/Dec. Employee Will share actions taken as able to do so. Concerns Follow Up • CPSI: reviewed comments from Mrs. Hardin, IT Director. Topics • Turnover: Reviewed earlier in meeting. • Retention/Satisfaction: continued work being done. • Pay Increases: Not possible until financially viable. Move to Mrs. Meyer requested a move to Executive Session at 1:21 p.m. in accordance with RSMo (1994) Section 610.021 Aimee Meyer Yea Executive Subparagraphs (3). Results of a Roll Call are as follows: Cindy Thompson Yea Session Christi Keating Yea Holly Bush Yea Jessica Collier Yea Jason Anglin Absent Adjournment The meeting was adjourned at 1:56 p.m. upon a motion made by Cindy Thompson and a second by Christi Keating. Respectfully submitted, Jennifer Eaton, Executive Assistant 2