Library Board

Library Board Meeting Agenda Thursday, May 7, 2026 at 4:30 PM New Richmond Community Library - RCU Room Page 1. CALL TO ORDER 2. ROLL CALL 3. ADOPTION OF AGENDA 4. PUBLIC COMMENT (LIMIT 2 MINUTES PER PERSON) 5. CONSENT AGENDA a. Approval of Minutes a.1. Library Board - 02 Apr 2026 - Minutes 3-6 b. Approve Monthly Expenditures b.1. Monthly Expenditures - April 2026 - Pdf 7 - 15 c. Financial Report c.1. Q126 Investment Fund Report 16 - 18 d. Director's Report d.1. Library Director's Report, May 2026 19 - 21 6. REPORTS a. Council Update and Report b. Friends of the Library Update and Report 7. CONTINUING BUSINESS a. Follow-Up on Staff Culture 22 - 23 Staff Culture Survey b. Follow-Up on Behavior Discussion 24 - 25 Behavior Guidelines c. Budgetary Updates 26 - 27 Budgetary Updates 8. NEW BUSINESS a. Library Volunteer Application 28 - 30 Library Volunteer Application b. Grand Opening Celebration 31 Open House or Grand Opening Celebration 9. GOOD NEWS a. Marla Hall will share the Good News this month. 10. AGENDA TOPICS FOR FUTURE MEETINGS 11. ANNOUNCEMENTS 12. NEXT MEETING DATE a. Our next meeting will be Thursday, June 4th at 4:30pm in the RCU North room at the library. 13. ADJOURNMENT  Library Board Meeting Minutes Thursday, April 2, 2026 at 4:30 PM Library, RCU Community Room The Library Board of the City of New Richmond was called to order on Thursday, April 2, 2026, at 4:30 PM, in the Library, RCU Community Room, with the following members present: PRESENT: Patty Van Nevel, Jarell Kuney, Marla Hall, Nicholas Hall, Lisa Naser, Greg Gartner, Ari Dionisopoulos, Kellie Hudson, Vicki Gjovik (virtual) ABSENT: STAFF Monica LaVold, Noah Wiedenfeld, Jennifer Rickard PRESENT: CALL TO ORDER ROLL CALL ADOPTION OF AGENDA Marla Hall made a motion to approve the agenda as posted. Greg Gartner seconded the motion. Carried unanimously. PUBLIC COMMENT (LIMIT 2 MINUTES PER PERSON) No public comments CONSENT AGENDA  Approval of minutes from March 5, 2026  Approval of monthly expenditures  Library Director's report Monica LaVold discussed recent challenges with teen behavior, including an incident that required police assistance and resulted in a 30-day ban for one individual; a banning letter was filed with the police and delivered to the home. Additional concerns were shared by the Board, reinforcing the need to address behavior issues early to prevent them from becoming normalized. While the library remains a welcoming space for teens, it was emphasized that behavior must not disrupt operations or other patrons. The group discussed the possibility of working with the Middle School to communicate expectations to parents and suggested having library staff regularly visit schools to reinforce appropriate behavior. It was noted as a positive that teens want to spend time at the library. Updates were also shared that camera access is forthcoming and improved signage is being developed to support expectations. Library Board Meeting April 2, 2026 Monica LaVold highlighted continued growth trends in the new building, including significant percentage increases from 2025 to the current year. General circulation has shown an increase of 42% compared to March, 2025, while new user registrations (library cards issued) saw a substantial 429% increase. Additional statistics reviewed included computer usage, wireless sessions, and overall door count (visitor traffic), all reflecting continued growth in library use. Greg Gartner made a motion to approve the consent agenda. Kellie Hudson seconded the motion. Carried unanimously. REPORTS COUNCIL UPDATE AND REPORT Greg Gartner provided a Council update, noting the recent ribbon cutting for the Jewelltown Coffee Shop and ongoing progress on the downtown lighting project. Road work updates included planned repairs along Hwy 64 to Stillwater with anticipated one-lane closures, as well as future roundabouts near the Nature Center and at the top of the hill by the Golf Course, are currently planned for 2028. He also shared that the election will take place on Tuesday, April 7, with Board and Commission appointments to follow in May. Additional updates included tree removals due to emerald ash borer and the upcoming distribution of spring cleaning letters, highlighting a valued service for the community. FRIENDS OF THE LIBRARY UPDATE AND REPORT Jarell Kuney reported on behalf of the Friends of the Library, sharing plans for a May Coffee for Membership Chat event and noting a recent tour of the storage space for book sale materials. A book sale is scheduled for June, but will need to start taking donations soon to ensure there is enough of a supply for the sale. Staff were reminded to submit funding requests to the Friends of the Library by May 1. An update was also provided on the Hansen Memorial Fund, which remains in process. CONTINUING BUSINESS NEW BUSINESS NATIONAL LIBRARY WEEK 2026 Discussion was held regarding National Library Week, taking place April 19–25, including ways the Board can support the library and staff during that time. Board members who are interested in assisting with National Library Week activities were encouraged to connect with Vicki. MEETING ROOM POLICY UPDATES The Board reviewed updates to the Meeting Room Policy, which was originally approved in February 2026 and is being brought back quarterly during its first year to ensure alignment with procedures and to address any needed clarifications or updates in a timely manner. The Board packet included both redline and clean versions of the proposed revisions, with changes reflecting both procedural adjustments and limitations of the library’s software system. It was noted that Rooms 125 and 126 remain first-come, first-served and are not available for reservation through the website, and that Room 134 has been removed from the policy as it will be converted into the History Room. The policy will be reviewed again this summer for further updates. Library Board Meeting April 2, 2026 Marla Hall made a motion to approve the policy as posted and with the small changes as discussed. Ari Dionisopoulos seconded the motion. Carried unanimously. BUILDING ACCESS FOR DELIVERY SERVICES Monica LaVold provided an overview of the memo outlining concerns related to building access for our courier delivery drivers. It was noted that Purple Mountain, the delivery company, operates as a third-party vendor under contract with IFLS. The City’s insurance provider has requested to be added to the vendor’s policy. Additional security measures are being explored, including improved locking systems, potential locks on the delivery room, and camera access in that area. These steps are intended to better protect the City, Library, and IFLS by ensuring appropriate coverage and security measures are in place. Greg Gartner made a motion to make a request for Purple Mountain to add the City of New Richmond and New Richmond Community Library to their liability insurance policy as an additional insured party Nicholas Hall seconded the motion. Carried unanimously. STRATEGIC PLAN UPDATES - GOAL #2 - OUTREACH Communication goals have been met and passed. Monica LaVold shared our three target areas for the plan and growth to include newsletters, social media, and Friends of the Library memberships, currently at 39 (up from 30 in 2025). The Board agreed that the current goals will remain and we can keep monitoring change; Monica will explore ways to promote Friends membership. Goal #3 will be revisited this summer. STAFFING LEVELS Monica LaVold reviewed staffing levels and comparable library data in response to a Board request, highlighting growth in usage and the new space. The Board expressed concern about staffing, burnout, and capacity, noting the need for additional staff to maintain services in the larger space. Discussion focused on reviewing staff roles, determining areas of greatest need, and presenting data- driven staffing requests to City Council for June/July, as budget discussions begin. During this time it is important to maintain staff morale and celebrate achievements. Volunteers can support some functions, but core staffing gaps remain. The Board emphasized a careful, factual approach, balancing service needs with City budget constraints. GOOD NEWS Kellie Hudson shared the good news segment that her children loved seeing the artwork from Last Party in the Park displayed in the new library, creating joy and connection. Having helped create the art, this provided them a meaningful link to the old building and a sense of closure after the move. Marla Hall will be sharing the Good News of the month for May, 2026. AGENDA TOPICS FOR FUTURE MEETINGS  Open house planning  Outdoor signage  Budgetary updates ANNOUNCEMENTS Monica LaVold distributed a copy of the signed MOU for all Board members. Library Board Meeting April 2, 2026 NEXT MEETING DATE Our next meeting is scheduled for Thursday, May 7th, 2026 at 4:30pm in the Library RCU meeting room. ADJOURNMENT Jarell Kuney made a motion to adjourn at 6:25 pm. Ari Dionisopoulos seconded the motion. Carried unanimously. Library Board Meeting April 2, 2026  MEMO Prepared for: Library Board President and Trustees Staff Contact: Monica La Vold Meeting: Library Board - 07 May 2026 Subject: Monthly Expenditures April 2026 BACKGROUND INFORMATION: Attached to this memo are the monthly expenditures. ATTACHMENTS: GLDetail_426 InvoicePaymentApproval_426  Page 1 City of New Richmond GL Detail May 05, 2026 04:00 PM End.GLPeriod 526 AND Start.GLPeriod 426 Date Ref# Journal Description Activity Job Debit Credit Page 2 of 9 100 - GENERAL FUND 100-00-46710-000-000 - LIBRARY EARNINGS 04/01/2026 220000001649-3 CR LOST AND PAID - LIBRARY .00 -45.00 04/01/2026 220000001649-2 CR FAX & COPIES - LIBRARY .00 -22.46 04/09/2026 220000001670-2 CR FAX & COPIES - LIBRARY .00 -323.79 04/09/2026 220000001670-3 CR LOST AND PAID - LIBRARY .00 -162.00 04/16/2026 220000001680-2 CR FAX & COPIES - LIBRARY .00 -181.42 04/16/2026 220000001680-3 CR LOST AND PAID - LIBRARY .00 -35.00 04/22/2026 90000003240-2 CR FAX AND COPIES - LIBRARY .00 -127.49 04/22/2026 90000003240-3 CR LOST AND PAID - LIBRARY .00 -15.00 04/30/2026 90000003286-2 CR FAX AND COPIES - LIBRARY .00 -246.92 04/30/2026 90000003286-3 CR REPLACEMENT CARDS - LIBRARY .00 -1.00 04/30/2026 90000003286-4 CR LOST AND PAID - LIBRARY .00 -40.00 Total 100-00-46710-000-000 - LIBRARY EARNINGS: .00 -1,200.08 100-85-55110-110-000 - LIBRARY - SALARIES 04/03/2026 26-1 PC PAYROLL TRANS FOR 3/29/2026 PAY PERIOD 19,688.34 .00 04/17/2026 165-1 PC PAYROLL TRANS FOR 4/12/2026 PAY PERIOD 20,260.94 .00 05/01/2026 26-1 PC PAYROLL TRANS FOR 4/26/2026 PAY PERIOD 19,524.64 .00 Total 100-85-55110-110-000 - LIBRARY - SALARIES: 59,473.92 .00 100-85-55110-118-000 - LIBRARY - MAINT SALARIES 04/03/2026 56-1 PC PAYROLL TRANS FOR 3/29/2026 PAY PERIOD 2,656.92 .00 04/17/2026 208-1 PC PAYROLL TRANS FOR 4/12/2026 PAY PERIOD 2,528.58 .00 05/01/2026 75-1 PC PAYROLL TRANS FOR 4/26/2026 PAY PERIOD 3,291.46 .00 Total 100-85-55110-118-000 - LIBRARY - MAINT SALARIES: 8,476.96 .00  Page 2 City of New Richmond GL Detail May 05, 2026 04:00 PM End.GLPeriod 526 AND Start.GLPeriod 426 Date Ref# Journal Description Activity Job Debit Credit Page 3 of 9 100-85-55110-226-000 - LIBRARY - TELEPHONE/CELL 04/13/2026 149-1 AP EFTPS - MIDCONTINENT COMMUNICATIONS 601.30 .00 Total 100-85-55110-226-000 - LIBRARY - TELEPHONE/CELL: 601.30 .00 100-85-55110-307-150 - LIBRARY - FICA 04/03/2026 14-1 PB PAYROLL TRANS FOR 3/29/2026 PAY PERIOD 1,667.04 .00 04/17/2026 110-1 PB PAYROLL TRANS FOR 4/12/2026 PAY PERIOD 1,712.48 .00 05/01/2026 16-1 PB PAYROLL TRANS FOR 4/26/2026 PAY PERIOD 1,702.28 .00 Total 100-85-55110-307-150 - LIBRARY - FICA: 5,081.80 .00 100-85-55110-307-151 - LIBRARY - RETIREMENT 04/03/2026 13-1 PB PAYROLL TRANS FOR 3/29/2026 PAY PERIOD 1,642.04 .00 04/17/2026 109-1 PB PAYROLL TRANS FOR 4/12/2026 PAY PERIOD 1,476.40 .00 05/01/2026 15-1 PB PAYROLL TRANS FOR 4/26/2026 PAY PERIOD 1,485.46 .00 Total 100-85-55110-307-151 - LIBRARY - RETIREMENT : 4,603.90 .00 100-85-55110-307-152 - LIBRARY - HEALTH INS 04/17/2026 134-1 PB PAYROLL TRANS FOR 4/12/2026 PAY PERIOD 3,356.05 .00 Total 100-85-55110-307-152 - LIBRARY - HEALTH INS: 3,356.05 .00 100-85-55110-307-153 - LIBRARY - DENTAL INSURANCE 04/17/2026 137-1 PB PAYROLL TRANS FOR 4/12/2026 PAY PERIOD 214.93 .00 Total 100-85-55110-307-153 - LIBRARY - DENTAL INSURANCE: 214.93 .00 100-85-55110-307-154 - LIBRARY -VISION INSURANCE 04/17/2026 108-1 PB PAYROLL TRANS FOR 4/12/2026 PAY PERIOD 31.24 .00 Total 100-85-55110-307-154 - LIBRARY -VISION INSURANCE: 31.24 .00 100-85-55110-307-156 - LIBRARY - DISABILITY INS 04/17/2026 107-1 PB PAYROLL TRANS FOR 4/12/2026 PAY PERIOD 269.35 .00  Page 3 City of New Richmond GL Detail May 05, 2026 04:00 PM End.GLPeriod 526 AND Start.GLPeriod 426 Date Ref# Journal Description Activity Job Debit Credit Page 4 of 9 Total 100-85-55110-307-156 - LIBRARY - DISABILITY INS: 269.35 .00 100-85-55110-307-162 - LIBRARY - H.S.A. 04/17/2026 191-1 PB PAYROLL TRANS FOR 4/12/2026 PAY PERIOD 333.34 .00 Total 100-85-55110-307-162 - LIBRARY - H.S.A. : 333.34 .00 100-85-55110-311-000 - LIBRARY - POSTAGE 03/25/2026 40-1 AP QUADIENT LEASING USA INC 63.62 .00 Total 100-85-55110-311-000 - LIBRARY - POSTAGE: 63.62 .00 100-85-55110-312-000 - LIBRARY - XEROX 03/22/2026 93-1 AP E O JOHNSON BUSINESS TECHNOLOGIES 1,074.26 .00 Total 100-85-55110-312-000 - LIBRARY - XEROX: 1,074.26 .00 100-85-55110-390-000 - LIBRARY - MISC 04/08/2026 131-1 AP REALIVING LLC 150.00 .00 Total 100-85-55110-390-000 - LIBRARY - MISC: 150.00 .00 810 - LIBRARY 810-00-46711-000-000 - LIBRARY BUILDING FUND 04/01/2026 220000001649-4 CR DONATION TO LIBRARY BUILDING FUND - LIBRARY .00 -5.71 04/09/2026 220000001670-4 CR DONATION TO LIBRARY BUILDING FUND - LIBRARY .00 -3.50 04/16/2026 220000001680-4 CR DONATION TO LIBRARY BUILDING FUND - LIBRARY .00 -36.45 04/22/2026 90000003240-4 CR DONATION TO LIBRARY BUILDING FUND - LIBRARY .00 -2.10 04/30/2026 90000003286-5 CR DONATION TO LIBRARY BUILDING FUND - LIBRARY .00 -5.96 Total 810-00-46711-000-000 - LIBRARY BUILDING FUND: .00 -53.72 Total: 83,730.67 -1,253.80  Page 1 City of New Richmond Payment Approvals May 05, 2026 04:05 PM [GeneralLedgerPeriod].GLPeriod 426 AND [APInvoiceApprovalDepartment].DepartmentName Library{,}Library 1 - P-Card{,}Library 2 - P-Card{,}Library 3 - P-Card Vendor Vendor Name Invoice Number Description Invoice Amount Invoice Date Due Date Batch GL Period Status AMAZON (LIBRARY) Page 5 of 9 Processing 59 AMAZON (LIBRARY) 1KYP-RQ4G-1QTR BOOK 24.69 04/28/2026 05/28/2026 426 Processing LOVERS LAMP - PRIZE DRAWING 59 AMAZON (LIBRARY) 1XMG-W1FV-34GDDAMAGED -18.00 04/28/2026 05/28/2026 426 Processing BOOK RETURN 59 AMAZON (LIBRARY) 1CCY-WMKM- BOOKS 158.70 04/28/2026 05/28/2026 426 Processing 1HJY 59 AMAZON (LIBRARY) 1GM9-JL7F-19PK FIRST AID 150.68 04/28/2026 05/28/2026 426 Processing KIT, LAMINATIN G SHEETS, BINDERS, SUPER GLUE, TRASH BAGS, UTILITY CART 59 AMAZON (LIBRARY) 1CV6-PRF6-3JP4 DOOR 39.70 04/28/2026 05/28/2026 426 Processing COUNTER RACEWAY 59 AMAZON (LIBRARY) 1R9X-4RTX-71TK CORD 22.78 04/21/2026 05/21/2026 426 Processing COVERS - DOOR COUNTER 59 AMAZON (LIBRARY) 1HM7-QGMR- DISCOVERY 12.64 04/21/2026 05/21/2026 426 Processing 7KMG KITS - REPLACEM ENT FILAMENT 3D PEN 59 AMAZON (LIBRARY) 1PNR-V964-19XY BOOKS 71.92 04/21/2026 05/21/2026 426 Processing 59 AMAZON (LIBRARY) 1F69-39ML-1VM6 BOOKS 39.44 04/07/2026 05/07/2026 426 Processing  Page 2 City of New Richmond Payment Approvals May 05, 2026 04:05 PM [GeneralLedgerPeriod].GLPeriod 426 AND [APInvoiceApprovalDepartment].DepartmentName Library{,}Library 1 - P-Card{,}Library 2 - P-Card{,}Library 3 - P-Card Vendor Vendor Name Invoice Number Description Invoice Amount Invoice Date Due Date Batch GL Period Status Total AMAZON (LIBRARY): 502.55 Page 6 of 9 BAYSCAN TECHNOLOGIES LLC Processing 7275 BAYSCAN TECHNOLOGIES 82669 SELF- 409.00 04/09/2026 05/09/2026 052602C 426 Processing LLC CHECK #2 REPLACEM ENT SCANNER Total BAYSCAN TECHNOLOGIES LLC: 409.00 CENGAGE LEARNING INC Processing 930 CENGAGE LEARNING INC 999102639123 LARGE 22.10 04/22/2026 05/22/2026 426 Processing PRINT BOOK 930 CENGAGE LEARNING INC 999102633539 LARGE 44.83 04/20/2026 05/20/2026 426 Processing PRINT BOOKS 930 CENGAGE LEARNING INC 999102605545 LARGE 20.15 04/10/2026 05/10/2026 426 Processing PRINT BOOK 930 CENGAGE LEARNING INC 999102590524 LARGE 24.69 04/06/2026 05/06/2026 426 Processing PRINT BOOK 930 CENGAGE LEARNING INC 999102579632 LARGE 604.26 04/02/2026 05/02/2026 426 Processing PRINT BOOKS 930 CENGAGE LEARNING INC 999102625028 LARGE 18.19 04/16/2026 05/16/2026 426 Processing PRINT BOOK 930 CENGAGE LEARNING INC 999102589627 LARGE 26.64 04/06/2026 05/06/2026 052602C 426 Processing PRINT BOOK 930 CENGAGE LEARNING INC 999102611432 LARGE 24.69 04/13/2026 05/13/2026 052602C 426 Processing PRINT BOOK Total CENGAGE LEARNING INC: 785.55  Page 3 City of New Richmond Payment Approvals May 05, 2026 04:05 PM [GeneralLedgerPeriod].GLPeriod 426 AND [APInvoiceApprovalDepartment].DepartmentName Library{,}Library 1 - P-Card{,}Library 2 - P-Card{,}Library 3 - P-Card Vendor Vendor Name Invoice Number Description Invoice Amount Invoice Date Due Date Batch GL Period Status EFTPS - US BANK P-CARDS Page 7 of 9 Processing 750 EFTPS - US BANK P-CARDS 2026_04_15_Disney DISNEY+ 26.36 04/15/2026 05/15/2026 426 Processing + SUBSCRIPTI ON- ROKUS 750 EFTPS - US BANK P-CARDS2026_04_20_NRSD SUMMER, 46.66 04/20/2026 05/20/2026 426 Processing 2026 COMMUNIT Y ED AD 750 EFTPS - US BANK P-CARDS63981 DISCOVERY 10.56 04/14/2026 05/14/2026 426 Processing KITS - CHOMP SAW PATTERNS 750 EFTPS - US BANK P-CARDS 111-9888311- NETFLIX 100.00 04/13/2026 05/13/2026 426 Processing 5056209 SUBSCRIPTI ON - ROKU 750 EFTPS - US BANK P-CARDSMC11554417 MAILCHIMP 92.00 04/10/2026 05/10/2026 426 Processing - MONTHLY SUBSCRIPTI ON 750 EFTPS - US BANK P-CARDSVP_Z220DH0G VISTAPRINT 26.98 04/01/2026 05/01/2026 426 Processing - BULLETIN BOARD BANNER 750 EFTPS - US BANK P-CARDS 2026_03_25_Paramo ROKUS - 147.69 03/25/2026 04/24/2026 426 Processing unt+ PARAMOUN T+ ANNUAL SUBSCRIPTI ON 750 EFTPS - US BANK P-CARDS817748695 20 255.80 03/30/2026 04/29/2026 426 Processing LAUNCHPA D CASES 750 EFTPS - US BANK P-CARDSWEB210292786 DISPLAYS2 415.80 04/02/2026 05/02/2026 426 Processing GO - 3 PROMOTIO NAL SIGN HOLDERS  Page 4 City of New Richmond Payment Approvals May 05, 2026 04:05 PM [GeneralLedgerPeriod].GLPeriod 426 AND [APInvoiceApprovalDepartment].DepartmentName Library{,}Library 1 - P-Card{,}Library 2 - P-Card{,}Library 3 - P-Card Vendor Vendor Name Invoice Number Description Invoice Amount Invoice Date Due Date Batch GL Period Status 750 EFTPS - US BANK P-CARDSGR11684S 60 - 9" 64.29 04/07/2026 05/07/2026 426 Processing CROSSBAN Page 8 of 9 DS 750 EFTPS - US BANK P-CARDSVWP9YRSE iREAD SRP 15.00 03/30/2026 04/29/2026 426 Processing RESOURCE S AND GRAPHICS 750 EFTPS - US BANK P-CARDS22495 ANNUAL 814.09 03/23/2026 04/22/2026 426 Processing MAGAZINE AND NEWSPAPE R SUBSCRIPTI ONS Total EFTPS - US BANK P-CARDS: 2015.23 IDA-ELLEN DABRUZZI Processing 6826 IDA-ELLEN DABRUZZI 002 5/11/26 - 160.00 05/11/2026 05/11/2026 052602C 426 Processing SMART PHONE BASICS - 2 HRS Total IDA-ELLEN DABRUZZI: 160.00 IFLS LIBRARY SYSTEM Processing 1208 IFLS LIBRARY SYSTEM 241713 REFUND - -122.10 03/03/2026 04/02/2026 052603C 426 Processing 30 - CAT 6 PATCH CABLES - 10' 1208 IFLS LIBRARY SYSTEM 241723 WIRELESS 53.88 04/16/2026 05/16/2026 052603C 426 Processing CAMERA AND SUPPLIES - DOOR COUNTER Total IFLS LIBRARY SYSTEM: -68.22  Page 5 City of New Richmond Payment Approvals May 05, 2026 04:05 PM [GeneralLedgerPeriod].GLPeriod 426 AND [APInvoiceApprovalDepartment].DepartmentName Library{,}Library 1 - P-Card{,}Library 2 - P-Card{,}Library 3 - P-Card Vendor Vendor Name Invoice Number Description Invoice Amount Invoice Date Due Date Batch GL Period Status INGRAM LIBRARY SERVICES LLC Page 9 of 9 Processing 7242 INGRAM LIBRARY 96248221 BOOKS 1027.36 04/30/2026 05/30/2026 426 Processing SERVICES LLC 7242 INGRAM LIBRARY 96220904 BOOKS 618.97 04/29/2026 05/29/2026 426 Processing SERVICES LLC 7242 INGRAM LIBRARY 96027137 BOOKS 867.52 04/21/2026 05/21/2026 426 Processing SERVICES LLC Total INGRAM LIBRARY SERVICES LLC: 2513.85 JAMES ANDERSON Processing 95 JAMES ANDERSON 2026_05_07 5/7/2026 - 164.00 05/07/2026 06/06/2026 052602C 426 Processing AUTHOR SPOTLIGHT - JIM ANDERSON Total JAMES ANDERSON: 164.00 JEWELLTOWN ROASTERY LLC Processing 6525 JEWELLTOWN ROASTERY 000001 3/31/2026 - 32.00 04/02/2026 04/02/2026 052602C 426 Processing LLC COFFEE AND COLORING Total JEWELLTOWN ROASTERY LLC: 32.00 SCHWAAB INC Processing 2226 SCHWAAB INC 5015370 NAME 234.35 04/07/2026 05/07/2026 052602C 426 Processing BADGES - STAFF NEW BRANDING Total SCHWAAB INC: 234.35 Total: 6748.31  155 East 1st Street New Richmond, WI 54017 Phone: 715.243.0431 Fax: 715.246.2691 Financial Report Date: March 30, 2026 Account: New Richmond Library Building Fund Fiscal Current Quarter Year-to-Date Beginning Account Value $ 81,259.52 $ 69,519.17 Contributions $ 3,436.33 $ 15,841.59 Investment Activity $ - $ - Administrative Fees $ 311.44 $ 976.35 Ending Account Value $ 84,384.41 $ 84,384.41  155 East 1st Street New Richmond, WI 54017 Phone: 715.243.0431 Fax: 715.246.2691 Financial Report Date: March 30, 2026 Account: City of New Richmond Impact Fees This Period NOTES Old National Bank (new) $ 104,980.08 City Investments: Old National Bank Money Market $ - Capital Projects/Library (STF Loan Proceeds) LGIP Account #13 $ 267,859.34 $108,132.57 transferred out in April Library Investments: Old National Bank Money Market $ 46,075.46 $42,500 transferred out in April  155 East 1st Street New Richmond, WI 54017 Phone: 715.243.0431 Fax: 715.246.2691 Financial Report Totals Date: March 30, 2026 This Period Impact Fees $ 104,980.08 City Investments $ 313,934.80 Library Investments $ 46,075.46 NRACF - Building Fund $ 84,384.41 TOTAL $ 549,374.75  MEMO Prepared for: Library Board President and Trustees Staff Contact: Monica La Vold Meeting: Library Board - 07 May 2026 Subject: Library Director's Report, May 2026 BACKGROUND INFORMATION: Monthly Stats: April 2026 Open Days: 26 Circulation: 17,293 Door Count: 11,893 *Average of 457 people per open day Digital Circulation: 4,448 Computer sessions: 807 Wireless sessions: 3,406 New Patrons: 180 New Items: 462 Meeting Room Reservations: 242 General  OPAC (Online Public Access Catalog) Stations are all up and running. Thanks to some volunteers, we now have all 6 of our planned OPACs set up and accessible to the public. There are 3 stations in the Adult area, 2 in Children's, and 1 in the Teen area.  We now have access to our camera system. This is a huge benefit to us in monitoring student behavior as well as what is happening in other areas of the library. We are able to look at historical footage to see pertinent events that have happened in the past. o While we do have access, we are still working on getting a monitor set up in the staff area that will allow all staff on duty to see the cameras at a glance.  We are hoping that we will have our remote printing installed and ready to go by the end of April. We have decided to use a release station in the place of our regular patron computer 1. This will shorten us by one public computer, but we hope that the ability to send print jobs remotely will lessen the demand for computers.  On Friday, May 8th, Monica and Madelyn will be doing outreach at the All School Picnic held at Hillside Elementary. They will have a booth set up and bring some of our outdoor games and other activities to share with teachers, students, and families.  Legislative Visit: Reach Out And Read   On Tuesday, April 28, we are having a camera installed at our library entrance that will act as our Patron Counter. This camera will be able to send us reports detailing how many people have entered our space.  Friends of the Library Donations o The Friends of the Library have established a new donation system that is incredibly helpful for staff. o All book and material donations are now encouraged to be dropped off at the library on Tuesdays from Noon until 6:00pm. The Friends staff this time and evaluate all donations as they come in. o Library staff go over all incoming donations anytime after 6:00pm on Tuesdays and before the following Tuesday. They pull out any donations that they would like to add to the collection, use for a replacement copy, or use for any other reason (i. e. a Summer Library Program prize). o The following Tuesday, the Friends box up all remaining donations and continue this process as they accept new donations. o So far, this process has gone smoothly and our community has responded very well to the new guidelines. We have seen a good amount of donations coming in, and the Friends feel that they will have enough material for their annual book sale in early June.  Behavior updates: o We have established Behavior Guidelines that will be posted in all main areas of the library. o We have established a noise level system that will give us shared language to discuss disruptive noises. o We have added 2 programmed announcements to our overhead paging system. These will allow staff to simply push a button on the intercom and have a pre-recorded message about behavior expectations play for everyone to hear.  Our Park Passes are once again available. The Library has a number of kits that we circulate with information about our State and County Parks, as well as fun activities to do when visiting one. Anytime these are checked out, we give the patron a free day-pass to visit either a State Park or a St. Croix County Park (depending on the kit). These passes allow people to visit parks they might not otherwise have a chance to see.  Reminder that the Library will be closed on Monday, May 25th for observance of Memorial Day.  On May 28th at 2:00, Monica will be part of a presentation on Mixed-Use Libraries. She will partner with Renee Gould of the North Shore Library to discuss the building process, the challenges inherent in running a mixed-use facility, and the benefits of this over building a standalone library.  As a follow up to our discussion last month, Purple Mountain (our delivery service) agreed to add us to their liability insurance. I am waiting on a copy of this so that I can get full approval to give them a fob to access our delivery door. Classes/Events – Check our monthly calendar for daily and weekly events for all ages.  Our regular storytimes run on Thursdays and Fridays each week: o Thursdays at 10:00am - BabyTime o Thursdays at 11:00am - Toddler Time o Fridays at 10:00am - Little Learners  On Tuesday May 5th, we are holding a DIY Diamond Art Bookmarks event for adults. This is a repeat of a class that was held last year and was incredibly popular. The class runs from 2:00 - 3:30pm. Page 2 of 3   Our Monthly Kids' Karaoke will return on Wednesday, May 6th from 6:00pm - 7:00pm. This is a hugely popular event and invites kids of all ages to sing and build their confidence.  On Thursday, May 7th from 5:30pm - 6:30pm, we are hosting local author, Jim Anderson as he presents his 3rd book, This Golden Ager Takes On the World. In it, he details his his passion for seeing the world through an athlete's eyes and how it has taken him around the globe.  Wednesday, May 13th is Family Game Board night! From 5:00 - 7:00, we will have a variety of board games available for families to try out and play together. We invite you to bring a favorite game or just come and connect with other families over some fun games.  On May 20th from 4:00pm until 5:00pm, we are holding our All Booked Book Club. This club will run every 3rd Wednesday of the month, and participants will read any book they choose that matches the monthly theme. In May, the theme will be Wisconsin authors.  The St. Croix County Travelling Book Club will be hosted by Baldwin in May. The title is A Fever in the Heartland the Ku Klux Klan's Plot to Take Over America, and the Woman Who Stopped Them by Timothy Egan. Check our website for location and times.  Our monthly Brick Builders: LEGO Club will meet on Wednesday, May 27th from 3:00pm - 5:00pm. This is recommended for 6-to-12-year old children.  On Wednesday, May 27th from 6:00pm - 7:30pm we are hosting a houseplant exchange. Participants are invited to bring clippings of favorite plants and to share knowledge, passion, and plants with other participants. MORE/IFLS  The MORE Director's Council will meet Friday, May 15th to discuss the 2027 MORE Budget. This is the first of a series of meetings that will lead up to the Budget approval in July.  On Wednesday, May 27th, New Richmond Community Library will be hosting the IFLS Board of Trustees for their Personnel meeting as well as their regular Board meeting. We are excited to invite these Trustees to see our new library and learn about all that we do. Personnel  I am pleased to announce that our Circulation Assistant, Jessie, had a healthy baby boy on April 16th. His name is Walker. Both mom and baby are doing well.  We hired Shelver Sierra Burke. Sierra started with us on March 18.  We have hired Shelver Seanna Vang. She will start with us on May 12.  May Work Anniversaries: o Britta: May 21, 12 years  May Birthdays: o Sierra, May 26 Trends in the New Building - April 2026 Statistic 2025 2026 Change % Change Circulation 12,994 17,293 4,2999 33% Door Count 9,583 11,893 2,310 24% New Cards 50 180 130 260% Computer Use 514 802 288 56% Wireless Sessions 841 3,406 2,565 305% Page 3 of 3  MEMO Prepared for: Library Board President and Trustees Staff Contact: Monica La Vold Meeting: Library Board - 07 May 2026 Subject: Staff Culture Survey BACKGROUND INFORMATION: At the request of the Board, I engaged all Library Staff in one-on-one meetings to discuss the currently library culture and the wellbeing of staff. Below is a summary of the results of those meetings: Staff Culture Survey Summary Overview Staff feedback reflects a workplace under significant strain following the transition to a new library space. While employees remain committed to high-quality service and teamwork, they are experiencing widespread burnout, reduced morale, and operational challenges tied to staffing, communication, and workload. Key Challenges The most consistent concern is insufficient staffing relative to demand. The new building has increased patron volume (estimated up to 3x), but staffing levels have not kept pace. As a result, staff struggle to balance front-line service with essential behind-the-scenes responsibilities such as programming, collection development, and administrative work. Staff also report limited autonomy as an independent department leading to frustration, slowed decision-making, and a sense of diminished trust and authority. Time constraints and workload overload are critical issues. Employees describe constant multitasking, inability to complete core duties, and falling behind on projects. This is compounded by the physical layout of the new building, which increases time spent away from desks. Additionally, patron behavior, including rudeness, unrealistic expectations, and increased need for assistance, has become more difficult to manage, particularly with teens and high-demand technology support. Impact on Staff These challenges are contributing to severe burnout and declining morale, described by some as the lowest in years. Staff report emotional exhaustion, dread about coming to work, and difficulty maintaining a positive attitude. There are growing concerns about:  Employee mental health and long-term sustainability   Staff conflict and reduced teamwork  Fear of turnover and potential cascading resignations  Declining quality of customer service due to capacity limits Many staff feel unsupported, unable to advocate for their needs, and disconnected from decision- making processes. Successes & Strengths Despite these difficulties, staff highlighted several positives:  Continued delivery of high-quality customer service and programming  Strong team resilience and collaboration during a difficult transition  Successful implementation of new initiatives (e.g., website, reservation systems)  Pride in relationships with patrons and stepping into leadership roles However, many noted it is currently difficult to recognize or feel success due to daily stressors. Primary Concerns The most urgent concerns include:  Ongoing and accelerating staff burnout  Inability to plan ahead, especially for major initiatives like summer programming  Lack of consistent communication, timelines, and expectations  Insufficient preparation for increased demand, especially with teen patrons and seasonal surges  Feeling that staff wellbeing is undervalued compared to operational or community priorities Ideas for Improvement Staff recommendations focus on both immediate relief and long-term sustainability: Staffing & Support  Hire additional staff (especially circulation and floaters)  Increase use of volunteers  Ensure consistent desk coverage Communication & Leadership  Improve transparency and include staff in decision-making  Hold regular team meetings  Provide clear timelines and expectations Operations & Workflow  Redistribute tasks (e.g., shared phone coverage)  Establish consistent planning processes  Create realistic workloads and priorities Training & Environment  Provide de-escalation and conflict management training  Develop consistent policies for patron behavior (especially teens)  Improve building monitoring and space usage clarity Conclusion Staff remain dedicated but are operating beyond sustainable capacity. Without changes, particularly in staffing, communication, and operational support, there is a significant risk of continued burnout, declining service quality, and staff turnover. Addressing these issues proactively will be critical to stabilizing the work environment and supporting both staff wellbeing and community service goals. Page 2 of 2  MEMO Prepared for: Library Board President and Trustees Staff Contact: Monica La Vold Meeting: Library Board - 07 May 2026 Subject: Behavior Guidelines BACKGROUND INFORMATION: After discussion at our last Board meeting, and further meetings with community stakeholders. The Library has put the following behavior guidelines in place: BEHAVIOR GUIDELINES Respect the space  Walk while in the Library  Chairs and couches and ottomans are for sitting only  Quiet areas need to remain quiet at all times  One person may use a computer at a time. If you are not logged in to a computer, you may not be at the computer desk.  Clean up after yourself Respect others o Be mindful of others using this space o Listen to staff and follow their directions o Allow other patrons to work undisturbed o Keep noise levels to a level 3 or lower in all areas of the library. o Your use of the library should never disrupt anyone else’s use of the library Respect yourself  Your belongings are your responsibility.  Shoes need to remain on your feet.  Keep hands and feet to yourself  You are responsible for your own actions. Parents and caregivers are also responsible for the actions of everyone in their care.  Use appropriate language. Slurs, swearing, and name calling are not tolerated. These are posed in each area of the library along with a noise level chart to help patrons have a common language when talking about the noise in the library.  Noise Levels 5 Out of Control Shouting, yelling. Never used inside. 4 Loud The whole room can hear you. 3 Conversation A small group can hear you. 2 Low One or two people can hear you. 1 Whisper Only one person can hear you. 0 Silence RECOMMENDATION: There is no action required. This is information only. Page 2 of 2  MEMO Prepared for: Library Board President and Trustees Staff Contact: Monica La Vold Meeting: Library Board - 07 May 2026 Subject: Budgetary Updates BACKGROUND INFORMATION: At our April meeting, during the discussion of staffing, the Board requested some information about our budget in terms of what areas have more or less flexibility Below is information about our budget, broken down into categories that give some insight into areas that could be modified and what the long term impact would be. We have just begun the 2027 Budget planning cycle and it is notable that our initial information is that budgets for next year will be essentially flat and that there is not any capacity for increasing budget lines. Budget Areas with Flexibility Line or Category 2026 Budget Notes Books $47,000 Typically underspend by 5% to 10% Audio Books $2,000 Often underspent Video Games $1,000 Used for consoles and games to circ Non-Traditional Materials $4,200 Library of Things, varies year to year Digital Materials $12,000 Materials for Libby Programs $11,000 This line is augmented by grants and donations Office Supplies $8,500 Covers book processing, paper, and general office supplies. Use for all book carts, tape, spine labels, label covers, barcodes, library cards, etc. Education, Travel, and Meals $6,500 Have worked to build this line back up to this level. Covers professional memberships (WLA, ALA) as well as conferences and other continuing education. Equipment $10,000 Covers all computers and laptops, technology. All items on a replacement schedule. Publicity $3,100 Covers our monthly newsletters, website, calendars, printing, and social media marketing DVDs $4,100 Total $109,400 Budget Areas with Less Flexibility Line or Category 2026 Budget Notes Can save some $ by not sending all Postage $2,400 notices Covers copier lease, mobile printing, Xerox $4,200 and any related costs All magazine and newspaper subscriptions. We have reduced this line Subscriptions $3,250 over the last few years, and are pretty bare bones at this point. New building increased costs significantly. We are already overspent Telephone $1,900 in this line. Will likely cost nearly 3X budgeted cost. Software licensing, Microfilm scanner, Computer Support $4,500 IFLS computer support Managed by Mark. Covers cleaning Building Maintenance $13,000 supplies, building repair, all maintenance. Roku Subscriptions $1,200 Covers all Roku devices Total $30,450 Budget Areas with No Flexibility Category or Line 2026 Budget Notes Building Lease $630,000 Not in our control. Set by formula. Personnel $750,235.01 Includes salaries and all benefits Set by IFLS. Covers the processing of all Catalog Services $34,217.60 of our materials. Covers all costs associated with being in the MORE system. Includes self-check MORE Budget $57,733.24 licenses, extra delivery days, and some digital content. Based on anticipated expenses in a new Utilities $40,810 building. No historical data. Covers payroll, administrative, and Admin Fees $66,130 personnel expenses Total $1,579,125.81 RECOMMENDATION: No action needed. This is for information only. Page 2 of 2  MEMO Prepared for: Library Board President and Trustees Staff Contact: Monica La Vold Meeting: Library Board - 07 May 2026 Subject: Library Volunteer Application BACKGROUND INFORMATION: Attached to this memo is an updated Library Volunteer Application. This new form not only updates our logo, branding, and library name, but it also expands the list of volunteer opportunities and gives more description about what volunteers can expect. We have added a recommended volunteer time frame and notes about scheduling. RECOMMENDATION: There is no action required. This is information only. ATTACHMENTS: Volunteer Application_Draft_April 2026  Volunteer Application Date: _________________ Full Name, including middle initial: _________________________________________________________________ Date of Birth: _____ ____________________ Email Address _______________________________________ Street Address: _____________________________________________ Phone: _______________________ Over 18 years? Yes No If not, School/Grade In case of an emergency, contact Phone: ____________________________ I am seeking this volunteer position: To satisfy school/class/scholarship requirements which I need to complete by: ______________________ To become a regular volunteer. To satisfy court-ordered community service. SCHEDULING New Richmond Community Library recommends that volunteers do not try to work more than 2 hours at a time or more than twice per week. While we may be able to accommodate a more frequent schedule in special circumstances, we cannot guarantee that we will be able to provide more hours. If you are looking to complete a specific number of required hours, we encourage you to plan your volunteering far in advance to ensure that we will have the requested hours available. AVAILABILITY Monday Tuesday Wednesday Thursday Friday Saturday I am looking for volunteer opportunities that are: (check all that apply) Weekly Monthly Event Based Project Based Summer only School year only BACKGROUND CHECK I consent to New Richmond Community Library doing a criminal background check. Signature of Volunteer: ___________________________________________________Date: ___________________ Signature of Parent/Guardian (if under 18): ___________________________________Date: ___________________ AGREEMENT AND SIGNATURE I certify that all information on this application is true and complete to the best of my knowledge. I understand that appointment to a volunteer position may be contingent upon the completion of background check. I understand, as a volunteer, that I must abide by New Richmond Community Library’s rules and regulations. I also understand that as a volunteer, I am not an employee of the City of New Richmond and am not entitled to compensation or benefits. WAIVER OF LIABILITY I release the City of New Richmond, New Richmond Community Library and their employees, the Library Board of Trustees and their respective agents from any and all liability which may arise as a result of volunteering at New Richmond Community Library. I waive any claim for damages to my property and assume all the risks of such participation in the volunteer duties at New Richmond Community Library. Signature: ______________________________________________________ Date: ______________________ Parent Signature): ___________________________________________________________ Date: ______________________ (if applicant is under the age of 18 staff date received date contacted ____ orientation date notes/special instructions Page 2 of 3  VOLUNTEER OPPORTUNITIES Please indicate areas of interest from the list below. You may circle, highlight, or check opportunities that you would like to volunteer to do: Youth Services Volunteers • Program Prep o Help prepare event/craft materials with direction from the Youth Services Librarian or Assistant. o Cut or prep paper crafts, trace shapes, organize materials, count materials, etc. o Prepare the activity area. Gather supplies and ensure that all stations have access to materials. o Shift tables or move any necessary furniture before and after an event. • Program Assistance o Help Youth Services staff with various tasks during an event as assigned. o Count the number of attendees at the program or event. o Assist patrons with simple or directional questions and refer more detailed questions to library staff. o Assist Youth Services staff with any activities, crafts, or extension. Monitor and provide help as needed. o Help pass out supplies and give directions as needed. o Assist Youth Services staff in managing behaviors if/when they arise. Monitor behavior and share library rules and expectations with children and families. o Inform Youth Services staff of incompliance or any issues that need their attention. • Children's Area Cleaning Assistant o Help to tidy up the Children or Teen space. This can be directly after an event or busy time at the library or on a more regular basis. o Pick up any books or library materials and stack them in or next to the count use bins. o Tidy up toys and creative play areas that are not currently in use. o Sanitize toys, wipe down trays, wipe down tables, and clean up any mess from an event or busy time. o Observe the Children or Teen space and report any behaviors or larger messes to Youth Services staff. o Straighten shelves, ensure books and other materials look neat on the shelves, are pulled to the front edge of the shelf, and are easy for patrons to find. o Check that all signage is correct and has not been moved. Shelf Reading and Straightening • Volunteers may choose to do this on a more regular basis or as needed. • Check shelves in a specific section for items that are out of place, mis-shelved, damaged or in poor condition, or do not belong to New Richmond Community Library. • Straighten materials, ensure they are pulled to the front edge of the shelf, and that all materials are on the appropriate shelf. • Look at every item and check to be sure it is in the correct order based on the shelving rules of that section of the library. • Volunteers who wish to do this more regularly may opt to select a specific section or area of the library. • At times, shelf-reading may be assigned based on areas with the greatest need. General Library Assistance • Special projects Adult Services Volunteer • Program Prep and Assistance o Help prepare materials and supplies with direction from the Assistant Librarian of Adult Services. o Help patrons with simple/directional questions. Refer more detailed questions to library staff. o Assist with passing out supplies, giving directions, or supporting patrons during a program. o Help direct patrons to find the event or class in the library. o Clean up supplies after event or program. Page 3 of 3  MEMO Prepared for: Library Board President and Trustees Staff Contact: Monica La Vold Meeting: Library Board - 07 May 2026 Subject: Grand Opening Celebration BACKGROUND INFORMATION: The Board has indicated that they would like to see a grand opening celebration or open house of some kind. At an earlier meeting, it was decided to wait until spring to allow for outdoor opportunities to be a part of this celebration. We are looking for guidance and input on the Board's vision for this celebration. Proposal: July or August 2026  This timeline would give us a more likely chance that we have grass or landscaping in our green space, a surface poured on our playground, and available tables and infrastructure on our north side.  This would give staff adequate planning time to put something together. Prior to this time, we are working almost entirely on getting our summer library program going and promoting summer reading to all ages.  We could possibly tie this to an end-of-summer program that celebrates our new space and helps mark the end of our summer library program. RECOMMENDATION: Library staff are looking for guidance about the Board's vision for a celebration for this new building.