Animal Shelter Oversight Committee Meeting

City of Norman Animal Shelter Oversight Board Municipal Building Multi-Purpose Room 201 West Gray Monday, August 22, 2016 6:00 p.m. I. Call to Order………………………………………...........................…Chairperson Mark Howery II. Roll Call………………...….………………….....................................Chairperson Mark Howery III. Discussion & Approval of the Minutes..................................................Chairperson Mark Howery Action needed: Motion to Approve or Reject Minutes Action Taken: Jennifer Kidney made a motion to approve the minutes as is. Kathryn Schwartz Bierman seconded. The motion was carried. IV. Monthly Statistics …………………….………………………...…..……………. Captain Arnold Action Needed: Acknowledge Presentation V. Discussion of Animal Welfare Center Hours…………...…………………………Captain Arnold Action Needed: Acknowledge Presentation VI. Update on the Strategic Plan & Standard Operating Procedures…………...……..Captain Arnold Action Needed: Acknowledge Presentation VII. Miscellaneous Comments………………………….….........................Chairperson Mark Howery VIII. Adjournment………………………………….......................................Chairperson Mark Howery Action Needed: Motion to Adjourn Meeting Action Taken: A motion to adjourn the meeting was made by Jennifer Kidney at approximately 7:24 p.m. The motion was seconded by Kathryn Schwartz Bierman. The motion was carried. Norman Animal Welfare Center Oversight Committee August 22, 2016 The Norman Animal Welfare Center Oversight Committee of the City of Norman, Cleveland County, State of Oklahoma, met in the Multi-Purpose room on the 22nd day of August, 2016, at 6:00 p.m. The notice and agenda of the meeting were posted in the Municipal Building at 201 West Gray Street on the 19th of August, 2016. The meeting was also posted on the City of Norman website. I. CALL TO ORDER. Chairperson Mark Howery called the meeting to order at approximately 6:08pm pm. II. ROLL CALL. BOARD MEMBERS PRESENT: Chairperson Mark Howery Jennifer Kidney PhD Kathryn Schwartz Bierman Ginger Noble, D. V. M. ABSENT: Rebecca Bean Joe Carter, D. V. M. OTHERS PRESENT: Captain Lance Arnold Darci Poe, Norman Animal Welfare Jeanne Snider, Assistant City Attorney 1 Norman Animal Welfare Center Oversight Committee August 22, 2016 III. APPROVAL OF THE MINUTES Jennifer Kidney made a motion to approve the minutes as is. Kathryn Schwartz Bierman seconded. The motion was carried. IV. MONTHLY STATISTICS Captain Arnold went over the monthly statistics and explained the differences of the old statistics reports versus the new reports. He answered a question from the May meeting regarding what “time” meant in a foster category; he talked to Mandy who used the category to indicate that the animal needs more time for socialization skills. Kathryn Schwartz Bierman asked what prompted the new statistics report. Captain Arnold answered that there is a general push in the national animal welfare community; these reports are for comparison purposes. Captain Arnold explained how spay and neuter surgeries are being done since the passing of Dr. Younkers. Jennifer Kidney said the new reports do not specify Wildlife. Captain Arnold said that is true, thank you. Chairperson Mark Howery said looking at the outcomes, he understands the reluctance to report an adoptable animal as euthanized, but there is nothing wrong with reporting that; we want the most honest assessment. He said Friends of the Animals of Norman have in the past talked about raising money for animals that may need extra medical treatment and maybe we can look at discussing that with them again. Captain Arnold said that Mandy tries very hard to get heartworm positive animals out to rescues; however, a lot of rescues were not able to take any animals because they are full. He said that currently the reason for euthanasia depends on who is working with the animals. He hopes that once a veterinarian is hired, we can establish conditions for euthanasia and bring consistency to the issue. V. DISCUSSION OF ANIMAL WELFARE CENTER HOURS Captain Arnold said as we are short on staff and are not going to get any immediately. He explained that at 9am when the shelter opens, we are truly not ready to open because our kennel attendants are still cleaning, and people walk wherever they like, including in the areas where hoses are out and places that are still being cleaned. He said as we put our standard operating procedures in place, we will be doing new things such as the daily walk through to look at each animal. This would be difficult to do around the public. He said staff works in the office from 9am – 6pm, which is only 15 minutes longer than we are open. The American Society for the Prevention of Cruelty to Animals suggested opening hours from 11am-4pm, which is less than we are open now. He said another big thing is that most of our adoptions happen before 11am due to people who came in late the day before and then return to adopt. Captain Arnold said what he proposes is new operation hours of 11am – 5:45pm, Monday through Friday, keeping the same hours on Saturday from 11am – 2 Norman Animal Welfare Center Oversight Committee August 22, 2016 4pm or possibly moving that to 5:45pm so closing times would be the same across the board. There was a discussion about possibly offering owner redemptions before open hours. Captain Arnold said another thing we are looking at is closing one day a month to get the big things done such as deep cleaning and things that require more hands. He said Oklahoma City Animal Welfare already does this. He proposes closing the third Wednesday of every month and advertising that we will be closed that day for those reasons. He is looking for the ability not to reduce hours but to make them more efficient. Jennifer Kidney said our shelter is already open more than any other shelter in the area. Chairperson Mark Howery said we can’t take any action as a committee; all we can do is discuss it. Captain Arnold said he wants to hear the committee’s opinions. Kathryn Schwartz Bierman asked if the shelter would be taking calls in the morning hours. Captain Arnold answered potentially, yes, as we would be doing field services as normal. He said at some point we would like to stay open later one day a week and be open on Sundays as well. Dr. Ginger Noble asked where we are on kennel staff. Captain Arnold answered we have two full time kennel attendants; however, on Tuesdays, Wednesdays, Saturday, and Sunday, it is just one person on those days. Chairperson Mark Howery said he would like to discuss this more at our next meeting in October. He said also the October meeting is a precursor to the city budget planning. He said one recommendation would be to hire at least another kennel attendant or maybe two to three par time students. There was a discussion about having students as part time kennel attendants. VI. UPDATE ON STRATEGIC PLAN & STANDARD OPERATING PROCEDURES Captain Arnold said he has not started the strategic plan because he is waiting to establish the standard operating procedures. He said the shelter is closed next Wednesday to work on the standard operating procedures with staff. There was a discussion about an enrichment program for animals at the Center and what would be needed to do that. Captain Arnold said they are interviewing for the veterinarian position tomorrow. The Animal Welfare Officer position is awaiting the polygraph, which is this week, then there will be the medical exam, and then the new Officer will be good to go. Captain Arnold said the strategic plan is in the forefront of his mind but the standard operating procedures are the main priority. Jennifer Kidney said the things we need by the next meeting from Captain Arnold are the staffing needs. Captain Arnold said he is planning on having that with explanations. He said we will also have a chance at midyear adjustments for more staff; we will do a midyear request. Kathryn Schwartz Bierman asked if there was an update for the outdoor run fundraiser. Captain Arnold answered yes; we raised about $5900.00. He said we reached our goal of $5,000.00. He said we have had three different vendors with three different ideas. One has the idea of carport like structure over the kennels, one is a company that weaves fabric through the kennels, and the third is the triangle canvases. He said we are trying to coordinate that with bringing in a new front gate and fence. 3 Norman Animal Welfare Center Oversight Committee August 22, 2016 VII. MISCELLANEOUS COMMENTS Captain Arnold said we had an event that wasn’t really a “clear the shelter event”; staff is planning on a clear the shelter event once we have a veterinarian on staff and are caught up. He said, instead, we had a summer carnival in conjunction with Hands Helping Paws, Best Friends of Pets; we had a lot of volunteers as well as Councilman Hickman in the dunk tank. We had a huge attendance; we raised $300.00 and had a matching donation of $300.00 for a total of $600.00 and 16 adoptions. There were a ton of people that were first timers to the shelter. Jennifer Kidney said she would like to mention an event, since it will happen before we meet again; Puppies, Poems, and Pies will be held at Norman Animal Welfare on October 1st. She said she read the poems last night. The kids have been working on this since last spring. John Mays with Animal Control Trending Services is here visiting, observing, and reviewing Norman Animal Welfare. He said he appreciates all the people who serve on the committee and your commitment. He would like to comment on the business hours. He was an executive director of a humane society in Liberal, Kansas, and their board had the same philosophy that some folks do. They set our hours as 7am – 6 pm, and the public was allowed to come in during those hours. He said they were sued two times within a month because someone tripped over a hose and then someone slipped on the wet floor. He said after that the hours were changed to 10am – 6pm, and the change wasn’t detrimental to their numbers. Darcie Woodson said she is glad Captain Arnold is here and what he has accomplished in the short time he has been here. She said regarding Jennifer’s comment about other shelters opening at noon hours, she looked up Moore and Midwest City and both open at 8am, Edmond is open at 10am and Oklahoma City is open at 9am. She said that she heard John Bowman is on paid leave regarding an investigation; since Norman Animal Welfare is on a tight budget and we need more staff, why is money going to someone who is not working? She wondered if that could be addressed at the next meeting. Jennifer Kidney said that is not something we can address. Assistant City Attorney Jeanne Snider said that is an easy answer, no. Jennifer Kidney said she wanted to recognize Kim Fairbanks with Hands Helping Paws; she does so much. When we went to Curtis Inge she took her cat, she ordered pizza, and she took her snow cone machine. She does a lot. Chairperson Mark Howery said he would like to keep looking at the possibility of the Animal Welfare Oversight Meetings being held at the shelter. Captain Arnold said he agrees; however, we are still trying to get the smell out and balance the air flow in the multi-purpose room. Kim Fairbanks said the floor drain needs to be snaked and cleaned out as well as getting good air flow through the room. 4  Norman Animal Welfare Shelter Animal Count 07/01/2016 to 07/31/2016 Beginning Animal Counts CANINE FELINE Up to 5 Age Up to 5 Age Adult Months Unknown Adult Months Unknown 64 26 2 32 116 4 Animal Intake CANINE FELINE Up to 5 Age Up to 5 Age Adult Months Unknown Adult Months Unknown Stray At Large 62 29 8 27 76 9 Relinquished by Owner 19 2 0 15 5 5 Owner-Intended Euthanasia 1 0 0 0 0 0 Transferred In 0 0 0 0 0 0 Other Intakes 5 0 0 0 0 0 Total Live Intakes 87 31 8 42 81 14 Animal Outcomes Live Outcomes CANINE FELINE Up to 5 Age Up to 5 Age Adult Months Unknown Adult Months Unknown Adoption 26 22 2 16 16 4 Returned to Owner 26 4 4 3 4 0 Transferred Out 15 1 1 9 14 4 Returned to Field 0 0 0 0 0 0 Other Live Outcome 0 0 0 0 0 0 SubTotal Live Outcomes 67 27 7 28 34 8 1 www.chameleonbeach.com  Norman Animal Welfare Shelter Animal Count 07/01/2016 to 07/31/2016 Animal Outcomes Other Outcomes CANINE FELINE Up to 5 Age Up to 5 Age Adult Months Unknown Adult Months Unknown Died in Care 0 0 0 1 7 0 Lost in Care 1 0 0 0 0 0 Shelter Euthanasia 5 5 0 9 7 5 Owner-Intended Euthanasia 1 0 0 0 0 0 Subtotal Other Outcomes 7 5 0 10 14 5 Total Outcomes 74 32 7 38 48 13 Ending Animal Counts CANINE FELINE Up to 5 Age Up to 5 Age Adult Months Unknown Adult Months Unknown 81 21 3 50 135 5 2 C:\Program Files\Chameleon Software\Chameleon\Crystal\SAC2.rpt www.chameleonbeach.com 2  Norman Animal Welfare Kennel Comparisons Statistics "Intake Comparisons" 7/1/16 to 7/31/16 7/1/15 to 7/31/15 Dogs Strays 99 90 9.1 % Owner Surrenders 21 4 81.0 % Others 5 0 100.0 % Total Dogs Received: 125 94 24.8 % Cats Strays 112 74 33.9 % Owner Surrenders 25 13 48.0 % Total Cats Received: 137 87 36.5 % Total Intakes: 262 181 30.9 % "Outcome Comparisons" 7/1/16 to 7/31/16 7/1/15 to 7/31/15 Dogs Adoption 67 46 31.3 % Euthanasia 10 4 60.0 % Return to Owner 34 28 17.6 % Others 1 4 300.0 % Total Dogs Dispositioned: 112 82 26.8 % Cats Adoption 63 56 11.1 % Euthanasia 21 11 47.6 % Return to Owner 7 1 85.7 % Others 8 11 37.5 % Total Cats Dispositioned: 99 79 20.2 % Total Outcomes: 211 161 23.7 % Page 1 of 1 C:\Program Files\Chameleon Software\Chameleon\Crystal\ComparisonStats2_[JE].rpt 3  Norman Animal Welfare Norman, Oklahoma Outcomes Between 7/1/2016 and 7/31/2016 Statistical count of animals that left the shelter during the above mentioned date. This report was printed on 8/8/2016 Total Dogs: 233 Adopted 28.755 % 67 Euthanized 4.721 % 11 RTO 14.592 % 34 Other Outcome 51.931 % 121 Total Cats: 225 Adopted 28.000 % 63 Euthanized 9.333 % 21 RTO 3.111 % 7 Other Outcome 59.556 % 134 Total Other: 4 Adopted 75.000 % 3 Other Outcome 25.000 % 1 Created: 8/14/2002 Modified: 8/8/2016 C:\Program Page Files\Chameleon 1 of 3 Software\Chameleon\Crystal\in and outcome percent stats revised_01222014 JHB.rpt 4  Norman Animal Welfare Norman, Oklahoma Outcomes Between 7/1/2016 and 7/31/2016 Statistical count of animals that left the shelter during the above mentioned date. This report was printed on 8/8/2016 Intakes Between 7/1/2016 and 7/31/2016 Statistical count of animals that entered the shelter during the above mentioned date. This report was printed on 8/8/2016 Total Dogs: 245 CONFISCATE/POLICE 2.04 5.00 DISPO REQ/FIELD 1.63 4.00 EUTH REQ/OTC 0.41 1.00 FOSTER/OTC 11.43 28.00 HOME/OTC 6.94 17.00 LOST/OTC 26.94 66.00 OWNER SUR/OTC 7.76 19.00 RETURN/OTC 0.82 2.00 STRAY/FIELD 13.88 34.00 STRAY/OTC 28.16 69.00 Total Cats: 206 DISPO REQ/FIELD 4.37 9.00 DISPO REQ/OTC 0.49 1.00 FOSTER/OTC 12.14 25.00 HOME/OTC 1.46 3.00 LOST/FIELD 0.49 1.00 LOST/OTC 14.56 30.00 OWNER SUR/OTC 12.14 25.00 STRAY/FIELD 15.53 32.00 STRAY/OTC 38.83 80.00 Total Other: 3 OWNER SUR/OTC 100.00 3.00 Created: 8/14/2002 Modified: 8/8/2016 C:\Program Page Files\Chameleon 2 of 3 Software\Chameleon\Crystal\in and outcome percent stats revised_01222014 JHB.rpt 5  Norman Animal Welfare Norman, Oklahoma Outcomes Between 7/1/2016 and 7/31/2016 Statistical count of animals that left the shelter during the above mentioned date. This report was printed on 8/8/2016 Euthanasia Breakdown Total Dogs Euthanized: 11 Subreport AGED 18.182 % 2 BEH MANAGE 9.091 % 1 INJ SEVERE 9.091 % 1 PARVO 63.636 % 7 Total Cats Euthanized: 21 AGED 4.762 % 1 COND SEVER 14.286 % 3 FELV/FIV 9.524 % 2 FERAL 33.333 % 7 ILL SEVERE 23.810 % 4 INJ SEVERE 14.286 % 3 Calls for Service 477 Created: 8/14/2002 Modified: 8/8/2016 C:\Program Page Files\Chameleon 3 of 3 Software\Chameleon\Crystal\in and outcome percent stats revised_01222014 JHB.rpt 6  Norman Animal Welfare Average Days In Kennel 1/1/2016 - 7/26/2016 Total Average Type Animals Days Dogs 648 12 Strays 470 13 Owner Surrenders 111 14 Others 67 8 Cats 418 11 Strays 265 12 Owner Surrenders 122 12 Others 31 5 Others 233 6 Strays 22 12 Owner Surrenders 9 4 Others 202 6 Page 1 of 1 Printed: 7/27/2016 C:\Program Files\Chameleon Software\Chameleon\Crystal\AverageKennelStay.rpt 7 Best Friends of Pets Norman Animal Welfare Grant Grant began 4/18/2015 Low Cost Spay/Neuter Cat Dog Total Neuters Cat Spays Neuters Dog Spays Total S/N Amount 2015 April 2 6 3 5 16 $682.50 May 4 6 0 5 15 $835.00 June 6 4 2 3 15 $725.00 FY 2015 12 16 5 13 46 $2,242.50 July 1 6 10 2 19 $890.00 August 3 2 1 5 11 $580.00 September 7 8 2 6 23 $1,360.00 October 9 14 11 9 43 $2,795.00 November 4 10 7 13 34 $2,405.00 December 5 11 13 11 40 $2,830.00 2016 January 7 8 4 4 23 $1,550.00 February 9 9 1 5 24 $1,545.00 March 7 7 6 10 30 $1,990.00 April 16 11 13 13 53 $3,470.00 May 7 7 10 18 42 $3,025.00 June 5 5 2 6 18 $1,170.00 FY 2016 80 98 80 102 360 $23,610.00 8 Place Assignment Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Total Norman Animal Welfare Groomer 0 0 0 0 0 0 0 0 0 0 0 0 0 0.00 NAWC-Bather / Groomer 0 0 0 6.5 0 0 0 0 0 0 0 0.58 0 7.08 NAWC-Beautification 0 0 0 0 0 0 0 0 0 0 0 0 0 0.00 NAWC-Cat Socializer 6.5 16.67 23.5 10.25 18.45 34.47 38.4 66.43 74.97 67.77 72.37 61.3 73.2 564.27 NAWC-Community Outreach 2 7 3 5 4 8 3.83 17.5 0 22.08 0 0 8.72 81.13 NAWC-Dog Handler 13 8.25 46.83 32 28.2 37.03 36.47 43.65 59.95 26.17 14.95 679.62 49.8 1,075.92 NAWC-Foster Program 0 0 0 0 0 0 0 0 0 0 0 0 0 0.00 NAWC-Laundry 7 9.5 6.5 6 8.52 17.1 20.02 24.1 29.38 36.88 19.63 3.93 3 191.57 NAWC-Lobby Greeter 0 4 5 5 7.42 31.27 31.02 30.6 34.68 15.63 36.55 21.7 22.03 244.90 NAWC-Orientation 0 3 8 12.5 4 7.25 11 10 9 3 2 4 10 83.75 NAWC-Photographer 0 17.5 10.5 15.33 13.25 8.5 31.1 17 18.25 3 4 10 0 148.43 Other Volunteer Services 0 0 0 0 0 0 0 0 0 0 0 0 0 0.00 Grand total 28.5 65.92 103.33 92.58 83.83 143.62 171.83 209.28 226.23 174.53 149.5 781.13 166.75 2,397.05 9  BASIC ANIMAL DATA MATRIX (VRS 4-2015) Introduction to the Basic Matrix: This basic matrix was designed to serve as a tool for basic data collection. It is a simple matrix containing what many (including Asilomar, ASPCA, National Federation of Humane Societies, American Humane, UC Davis, Maddies Fund, PetSmart Charities, HSUS and Shelter Animals Count) have agreed are the minimum data points (along with definitions) an organization should gather. Whether organizations already gather a great deal of data or have only gathered the basics, this matrix should facilitate the roll up or merging of data at the local, regional or national level by providing a common framework. This matrix does not reflect any preference in data analysis or the calculation of rates but is rather simply a tool for data collection. Tracking by Species and Age: The risks associated with being an adult dog, puppy, adult cat or kitten (or neonate of any kind) in a shelter environment will vary a great deal. To help shelters assess and understand the differing risks for these populations of animals, this basic animal stats matrix includes a break out by species and age. If tracking statistics broken out by species and age is beyond the capacity of an agency, simply tracking statistics by species would be a place to begin. This document defines puppy and kitten as under 5 months of age (see below: Determining Age). Again – given the differing level of risk – breaking age down further to include a neonate category for both dogs and cats can also be very informative. Determining Age: This basic matrix utilizes 5 months as the break point between puppy/kitten and adult. At or near 5 months of age there are changes in the teeth which can help guide trained staff regarding proper categorization of the animal. For cats, at 4-5 months of age permanent canines, premolars and molars are coming in (all in by 6 months of age). For dogs, at 5-7 months of age permanent canines, premolars and molars are coming in (all in by 7 months of age). Source: "How to . . . series" from Animal Sheltering, visit: www.shelteranimalscount.org for a copy of the document. Beginning and Ending Shelter Counts: These numbers help frame the population of the animals sheltered and cared for by the organization. We are recommending that a shelter do a walk through – physically counting the animals sheltered within the organization, and not forgetting to count those animals who have been admitted but who are not currently within the shelter (foster care, in the care of a veterinary hospital, etc). 10 Defining Owner Intended Euthanasia: Some shelters offer pet euthanasia to the public as a service whose cost may be subsidized and therefore more affordable than local veterinary clinics, thus ensuring access to this service. Defining when euthanasia should be recorded as “at the request of the owner”, or not, is the subject of much discussion. For the purposes of this document, we are choosing to define owner INTENDED euthanasia as the euthanasia of a pet whose owner brought the pet to the shelter for that service. In other words, the owner brought the pet in specifically for that service – it was their intent before arriving. Any other definition of “owner requested” euthanasia leaves much up to interpretation and therefore a great deal of variation among organizations and their reporting. We believe the simplicity of this definition helps to ensure consistent application and record keeping. Live Admissions Only: For the purposes of this matrix we are tracking LIVE admissions only, i.e. animals who are alive when they come into an agency's possession. Animals who are dead when taken in to an agency's possession may be a data point to track, but that information is not tracked by this matrix. What is Possession? "Adoption" and "Transferred Out" both make reference to possession. The primary concept here is one of ownership. For example, in foster care, the agency still has possession or ownership. If adopted or transferred to another agency, possession is now with the new owner, or with another agency. Where are the “Others”? This basic data matrix focuses on canines and felines. Many organizations also provide extraordinary services for other pets (pocket pets, rabbits, ferrets) and animals (wildlife), and that good work is not captured here. Why a Basic Matrix? This basic matrix was designed to serve as a tool for data collection. It is a simple matrix containing what many have agreed are the minimum data points an organization should consider gathering. By agreeing to this basic matrix - we hope organizations will gather AT LEAST this data, or if an organization already gathers a great deal of data, that they will consider rolling up their data into this format to help facilitate (if individual agencies are interested) data collection at a local, regional or national level, which would allow participating agencies to benchmark their work against similar agencies around their region or the nation. This matrix does not reflect any preference for the variety of live release rates used in animal sheltering and welfare. Most rates, other than full Asilomar which requires a conditions matrix, should be able to be calculated from the data points included. 11  SHELTER ANIMALS COUNT BASIC ANIMAL DATA MATRIX (vrs 06-2016) Species Canine Feline Total By Age Adult Up to 5 months Adult Up to 5 months Age at Intake Should include animals in shelter and animals Beginning Animal Count admitted but currently in foster care or other A (date: ) offsite facility. Live Intake Admitted through animal control/stated to be B Stray/At Large unowned or free-roaming C Relinquished by Owner Admitted by owner Limited to this definition: Admission of pets D Owner Intended Euthanasia whose owner brought the pet to the shelter with the INTENT of requesting euthanasia An admission from another agency - for adoption, E Transferred In large scale seizure support, etc. Impounds for cruelty cases & protective custody. F Other Intakes Also, pets born while in care, and other types of admission not captured above. G TOTAL LIVE INTAKE Sum of B, C, D, E and F Outcomes Final adoptions only, having permanently left the agency's possession. For example, it does NOT H Adoption include animals placed in foster care or on overnight 'trial' stays. Stray or Owner Relinquished animals returned to I Returned to Owner their owner Transferred out of the agency's possession to J Transferred Out another entity Animals included in Intake, altered and returned K Returned to Field to stray capture location to be released L Other Live Outcome Barn cat programs, etc M Subtotal: Live Outcomes Sum of H, I, J, K and L N Died in Care Animals who die while sheltered Animals whose outcome is unknown (may have O Lost in Care escaped the shelter, outcome was not recorded and unknown) All euthanasia other than that performed by the P Shelter Euthanasia definition below as Owner Intended Euthanasia. Limited to this definition: Euthanasia of pets Q Owner Intended Euthanasia whose owner brought the pet to the shelter with the INTENT of utilizing euthanasia services R Subtotal: Other Outcomes Sum of N, O, P and Q S TOTAL OUTCOMES Sum of M and R Should include animals in shelter and animals Ending Shelter Count admitted but currently in foster care or offsite T (date: ) facility Note: To check your statistics and calculations: A plus G should equal S plus T Total A + Total G = Total S + Total T = 12 Discussion of Animal Welfare Center Hours Captain Arnold  Update on Strategic Plan & Standard Operating Procedures Captain Arnold Miscellaneous Comments