Floodplain Permit Committee Meeting
Regular MeetingNorman, OK · June 7, 2021
Minutes
FLOODPLAIN PERMIT COMMITTEE MEETING
201 West Gray, Building A, Conference Room D
Monday, June 7, 2021
3:30 p.m.
Minutes
PRESENT: Shawn O’Leary, Director of Public Works
Scott Sturtz, City Engineer
Jane Hudson, Director of Planning & Community Development
Lora Hoggatt, Planning Services Manager
Sherri Stansel, Citizen Member
OTHERS PRESENT: Carrie Evenson, Stormwater Program Manager
Amy Shepard, Staff
Todd McLellan, Development Engineer
Steven Derk, Phillips 66
J.W. Dansby, Dansby Engineering
John Martin, Citizen
Ann Raia, Citizen
Catherine Schipul, Citizen
Julie Rusling, Citizen
Brendan Murphy, Citizen
The meeting was called to order by Mr. Shawn O’Leary at 3:30 p.m.
Item No. 1, Approval of Minutes:
Five members of the committee were present, a quorum was established, and Amy Shepard
called roll. Mr. Ken Danner and Mr. Bill Scanlon were absent. Mr. O’Leary called for a motion
to approve the minutes from the meeting of May 17, 2021. A motion was made to approve the
minutes by Mr. Scott Sturtz. The motion was seconded by Mrs. Sherri Stansel. The minutes
were approved 5-0.
Item No. 2, Floodplain Permit Application No. 634:
Mr. O’Leary said this application is for the repair of an existing segment of a crude oil pipeline,
OK-01, on the west side of I-35 south of West Lindsey Street, which is located in the Canadian
River floodplain. Dr. Carrie Evenson gave the staff report for Floodplain Permit Application
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June 7, 2021
Page 2
No. 634. Dr. Evenson said the Applicant and Engineer are Phillips 66 Pipeline Company. Dr.
Evenson said Steven Derk with Phillips 66 Pipeline Company was in attendance to represent
the Applicant. Dr. Evenson said there is an existing 12” crude oil pipeline owned by the
applicant that is generally located on the west side of I-35 south of West Lindsey Street in the
Canadian River floodplain. Dr. Evenson said that according to the Applicant, the project will
disturb a maximum of approximately 2,500 square feet of ground within the floodplain. Dr.
Evenson said the ground will be cleared above the repair location to allow the pipeline to be
excavated and repaired and that once the repair is complete, the excavated area will be
backfilled using existing materials and returned to pre-activity conditions. Dr. Evenson said no
changes in elevation or contours are expected as a result of this project. Dr. Evenson reviewed
aerial photographs of the site location and floodplain boundaries. Dr. Evenson said no fill will
be brought into the floodplain as part of this project. Dr. Evenson said the Applicant’s Engineer
certified that the project will not cause a rise in the Base Flood Elevation (BFE). Dr. Evenson
reviewed all the applicable floodplain ordinance sections and confirmed all ordinance
requirements have been met. Dr. Evenson said staff recommended approval of Floodplain
Permit Application No. 634. Mr. O’Leary asked if there were any comments from the
Applicant. Mr. Derk said the presentation was thorough and he was available for questions.
Mrs. Stansel asked where the planned access point for this project would be. Mr. Derk said
there are two options for access, one directly off of West Lindsey Street and the second one on
an access road that runs from a nearby neighborhood. Ms. Stansel asked for the timeframe of
the project and assurance the concrete barriers in the neighborhood would be placed back into
position when the project is complete. Mr. Derk said the timeline depends on dry weather and
ground condition, but he anticipated that within a month of approval the project would be well
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June 7, 2021
Page 3
underway. Dr. Evenson said there is a previously permitted floodplain activity occurring near
this project location and that the access road has been in use by that company. Dr. Evenson said
some coordination will be required regarding access and restoration and she would stay in
communication with both applicants. Ms. Stansel asked about the location of the repair on the
gas line. Mr. Derk said it was located within 120 ft. of West Lindsey Street. The pipe section
in need of repair will be unearthed and soil stability will likely dictate their access point. Ms.
Stansel asked if the section of gas line will be upgraded when the repair is completed. Mr. Derk
explained as part of Phillips 66 Pipeline Company’s ongoing pipe integrity maintenance
program, smart inspection tools are used to x-ray each pipeline to measure the integrity of the
pipe every 5 years. Mr. Derk said the information obtained is used to determine areas that may
require additional inspection and/or repair. Mr. Derk noted that the pipeline in this area is not
leaking and that this was a preventative maintenance repair. Mr. O’Leary asked for questions
from the committee or a motion. Mr. Sturtz recommended approval of Floodplain Permit
Application No. 634. Ms. Lora Hoggatt seconded the motion. The committee voted to approve
the application 5-0.
Item No. 3, Floodplain Permit Application No. 635:
Mr. O’Leary said this Floodplain Permit application is for the installation of ornamental iron
fencing at 319 Merkle Drive, which is located in the Merkle Creek floodplain. Dr. Evenson
gave the staff report for Floodplain Permit Application No. 635. Dr. Evenson said the Applicant
is Ann Raia and the contractor is Superior Fencing. Dr. Evenson said the Applicant owns an
approximately 0.36 acre parcel located at 319 Merkle Drive, that is partially located in the
Merkle Creek floodplain. Dr. Evenson reviewed aerial photographs of the property and the
location of the fence to be installed. Dr. Evenson said this application is for installation of an
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June 7, 2021
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ornamental iron fence to meet the fencing requirements specified in the City’s Floodplain
Ordinance. Dr. Evenson said no fill will be brought into the floodplain as part of this project.
Dr. Evenson reviewed all the applicable floodplain ordinances and confirmed all ordinance
requirements have been met. Dr. Evenson said staff recommended approval of Floodplain
Permit Application No. 635. Mr. O’Leary asked if there were any comments from the
Applicant. Ms. Raia said she would like to install the fencing along the existing concrete footing
at the rear of the property. Ms. Raia provided a photograph of the footing in the yard. Ms. Raia
said the floodway boundary runs approximately 2 feet to the west of the location of the concrete
footing and is requesting to install the fence on the existing footing, which would place it in the
floodway. Dr. Evenson reminded the Applicant that in previous conversations about the project
location, a fence would not meet ordinance requirements if it were placed in the floodway. Ms.
Raia agreed and asked the Floodplain Permit Committee for an exception for ease of
installation. Dr. Evenson said staff would not be able to recommend approval of a fence in the
floodway. Mr. O’Leary thanked the Applicant for the additional information and photographs
provided. Mr. O’Leary clarified that what the committee is being asked to consider at this time
is the original location in the application. Ms. Hudson asked for clarification about fencing
plans provided in the application. Dr. Evenson said originally the project included fencing for
two properties, but after review the property to the north had a greater portion of their yard in
the floodway and decided to forego fencing at this time. Ms. Stansel asked Ms. Raia if the
application was approved as submitted without the amended location would they proceed with
installation. Mrs. Raia said they will install the fence in the planned location and look at possibly
removing the footing at a later time. Mr. O’Leary asked for questions from the committee or a
motion. Mr. Sturtz said it is difficult to consider allowing any project in the floodway due to
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the critical nature of that area but would recommend approval of Floodplain Permit Application
No. 635 as submitted. Ms. Hudson seconded the motion. The committee voted to approve the
application 5-0.
Item No. 4, Floodplain Permit Application No. 636:
Mr. O’Leary said this application is for maintenance activities on 4 bridges within the City of
Norman that are deemed the highest priority for maintenance. Mr. O’Leary said the bridges are
located in the Dave Blue Creek, Imhoff Creek, Rock Creek, and Prairie Creek
floodplains/floodways. Dr. Carrie Evenson gave the staff report for Floodplain Permit
Application No. 636. Dr. Evenson said Application No. 636 is for the FYE 2022 Bridge
Maintenance Program, the Applicant is City of Norman Public Works Department, the Engineer
is the City of Norman Engineering Division and is represented by Mr. Brandon Brooks. Dr.
Evenson said the Oklahoma Department of Transportation (ODOT) is tasked by the Federal
Highway Administration (FHWA) to perform Bridge Safety Inspections for all publicly owned
structures greater than 20 feet in length. Dr. Evenson said inspections are performed at least
once every two years to identify any critical findings, document the bridge condition and make
repair recommendations as necessary. Dr. Evenson said the City of Norman currently has 75
bridges requiring inspection per FHWA criteria. Dr. Evenson said on December 19, 2017, City
Council approved Resolution R-1718-68, selecting H.W. Lochner, Inc. as the City of Norman’s
appointed Bridge Inspection Consultant to ODOT for compliance with the National Bridge
Inspection Standards. Dr. Evenson said H.W. Lochner completed the required Bridge Safety
Inspections in November 2019, and provided the inspection reports to City staff. Dr. Evenson
said data obtained from the Bridge Safety Inspections were used to prioritize bridges that are in
need of rehabilitation, maintenance, and/or replacement. Dr. Evenson said maintenance
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activities include repairing erosion and scour, removing debris, restoring channels, placing rip
rap (limited to the immediate vicinity of the bridge), and repairing cracks and sealing joints of
the bridge itself. Dr. Evenson said these maintenance activities are necessary to prolong the
life of the City’s bridges and are vital to insure the safety of the traveling public. Dr. Evenson
said the contractor for this project has not yet been selected and that the total cost of the project
is estimated to be $440,270.00. Dr. Evenson said if Application No. 636 is approved the project
is scheduled to be completed in February 2022. Dr. Evenson reviewed the detailed scope of
work for each site. Dr. Evenson said two (2) of the 4 bridges are located in the Little River basin
and tributaries, Dave Blue Creek and Rock Creek, one bridge is located in the Prairie Creek
floodplain, and one bridge is located in the Imhoff Creek floodplain. Dr. Evenson said the channel
flow line and banks will not be altered at any of the sites. Dr. Evenson said material (soil and
rip rap) placed in the channel will be to replace what has been washed away by erosion and
scour and is considered routine maintenance. Dr. Evenson said there will not be any increase
in the BFE at any of the locations. Dr. Evenson reviewed aerial photographs and maps of each
site location with floodplain boundaries. Dr. Evenson reviewed the bridge inspection findings
and maintenance activities planned for each bridge. Dr. Evenson reviewed all the applicable
floodplain ordinances and confirmed all ordinance requirements have been met. Dr. Evenson
said staff recommended approval of Floodplain Permit Application No. 636. Mr. O’Leary asked
if there were any comments from the Applicant’s representative. Mr. Sturtz said that the prior
year bridge maintenance projects had been completed, and the latest inspection findings show
the maintenance completed had a direct positive impact on the evaluation scores of the
structures. Mr. Sturtz said after the maintenance was performed, the inspection scores increased
the bridge’s rating by 60 to 100%. Mr. Sturtz said the Bridge Maintenance Program took a lot
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of work to implement and has been very successful. Mr. Sturtz noted that this Application No.
636 is for the same type of maintenance to the structures as the previous year and he anticipates
continued success and improvement in the future. Mr. Sturtz said the project is advertising for
bids and is planned to be awarded by City Council on July 13, 2021. Mr. O’Leary asked for
questions from the public. A resident asked about the maintenance planned for the bridge on
60th Ave NE and if it would address erosion to the streambank near the corner post of his fence.
Dr. Evenson said the maintenance activity for that bridge location didn’t specifically mention
the streambank at that location, and that if his concerns weren’t addressed by this project it
could be addressed as a stormwater maintenance issue. The resident said there have been a
number of issues that have impacted the creek including trash dumping, washout of rock that
stabilized the structure, and changes in the flow. Mr. Sturtz said the proposed maintenance will
address the stabilization and should improve the erosion at the bridge structure. Ms. Catherine
Schipul expressed her concern about the safety and integrity of the Imhoff Creek streambanks
and asked how much of this maintenance project would address those concerns. Mr. Sturtz said
the project at this location will focus on the bridge structure and close proximity of the bridge.
Mr. Sturtz said he is familiar with some of the challenges downstream of the bridge and the
need for streambank restoration. Dr. Evenson said there is currently a project in the design
phases for streambank stabilization for Imhoff Creek south of Imhoff Road. Dr. Evenson said
this project is identified in the Stormwater Master Plan as a multi-phase project. A conceptual
study was completed in 2017 by Meshek & Associates, and they recommended a two phase
approach for restoration. Dr. Evenson said the first phase addresses the area of the creek south
of Imhoff Rd and is currently under design. Dr. Evenson said the estimate for the project is over
3 million dollars and part of the design service is to look for potential grant funding through a
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new program with Federal Emergency Management Agency (FEMA). Ms. Schipul asked about
the frequency of inspection to ensure further damage doesn’t occur. Mr. O’Leary said
homeowners play a large part in helping to keep an eye on public infrastructure and reporting
any concerns or changes. Dr. Evenson and Mr. O’Leary offered to follow up with Ms. Schipul
and help coordinate her concerns with necessary parties. Mr. O’Leary thanked Ms. Schipul for
her comments and noted that this area of Imhoff Creek has been a very high priority item on
the Stormwater Master Plan and was included in the Stormwater Bond that was presented on
April 2019 ballot but failed to win approval from the citizens of Norman. Mr. O’Leary said
although it was not passed in the previous two elections, the project continues to be a high
priority and staff is working to find solutions using other methods. Mr. O’Leary asked for
questions from the committee or a motion. Ms. Stansel recommended approval of Floodplain
Permit Application No. 636. Ms. Lora Hoggatt seconded the motion. The committee voted to
approve the application 5-0.
Item No. 5, Floodplain Permit Application No. 626:
Mr. O’Leary said this application is a request to reconsider Floodplain Permit Application No.
626 and remove the requirement that a Letter of Map Amendment be submitted and approved
by the Federal Emergency Management Agency prior to the issuance of a building permit by
the City of Norman. Dr. Carrie Evenson gave the staff report for Floodplain Permit Application
No. 626. Dr. Evenson said the Applicant is requesting reconsideration and removal of the
requirement to submit a Letter of Map Amendment approved by FEMA reflecting a BFE of
1070.0 ft. on this parcel prior to the City issuing a building permit for the structures. Dr.
Evenson said the Applicant is Roger Janoe, and the Applicant’s Engineer is J.W. Dansby. Dr.
Evenson said Mr. Dansby was in attendance to represent the Applicant. Dr. Evenson said the
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applicant owns an approximately 5.6 acre tract, a portion of which is in the Little River
floodplain in northeast Norman. Dr. Evenson said the applicant is proposing to install a
driveway to access a house and barn to be built on the west side of the property. Dr. Evenson
said according to the DFIRM, the proposed location of the driveway and culvert is in the Little
River floodplain Zone A [no base flood elevations (BFEs) have been determined]. However,
according to the Applicant’s Engineer, the U.S. Army Corps of Engineers, Tulsa District,
determined that the BFE for this property is 1070.0 ft., and the lowest finished floors of the
house and barn are to be at or above 1078.14 ft. Dr. Evenson said based on this information,
the house and barn will be located outside of the 100-year floodplain. Dr. Evenson said the
driveway will cross the floodplain from east to west and will consist of 430 ft. of a 12 foot wide
asphalt driveway placed at existing grade and 28 ft. of an 18 inch corrugated metal pipe at the
creek crossing.
Dr. Evenson said this application was approved by the Floodplain Permit Committee on March
15, 2021 with a condition that a Letter of Map Amendment (LOMA) be approved by FEMA
reflecting a BFE of 1070 ft. on this parcel prior to the City issuing a building permit for the
house and barn structures. Dr. Evenson said the applicant is requesting reconsideration and
removal of the requirement to submit a Letter of Map Amendment approved by FEMA
reflecting a BFE of 1070. ft. on this parcel prior to the City issuing a building permit for the
structures for the following reasons as outlined in a letter to the Floodplain Administrator:
1. It was not included as a condition in the staff report, consequently we were not prepared
to respond and did not realize all of the impacts of the condition.
2. This is the first time that condition was ever placed on a FPP.
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3. The permit was recommended for approval by staff without this condition. (All
requirements of the City ordinances were met)
4. Two surveyors told us that this would require a more detailed survey than is required
for an elevation certificate which is completed after construction. Consequently, this
survey is an additional expense.
5. Based on the permit that was issued an elevation certificate is still required after
construction.
6. One condition of purchase was that a building permit could be obtained for the buildings
constructed on the property. The seller was not willing to extend the conditions past the
March 31 deadline. Consequently, Mr. Janoe purchased the property without building
permits.
7. Both surveyors said it would take 4 to 8 weeks to get a response from FEMA after the
LOMA is submitted.
8. The United States Army Corps of Engineers (USACE) used a conservative method to
establish the BFE that is accepted by FEMA.
9. The surveyor established an elevation for the pad based on a stake placed by Mr. Janoe
relative to the BFE established by the USACE.
10. Mr. Janoe cannot close on his construction loan without a building permit.
Dr. Evenson said according to Section 429.1.5(d), the Floodplain Permit Committee may attach
such conditions to the granting of such permits as it deems necessary to further the purposes of
the ordinance, which includes the condition placed on Floodplain Permit No. 626 on March 15,
2021. Dr. Evenson said if the LOMA is submitted and approved by FEMA, an elevation
certificate will not be required for the structures because the floodplain boundaries on this parcel
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June 7, 2021
Page 11
will be located to the east of their proposed location according to the information previously
submitted by the Applicant’s Engineer. Dr. Evenson said staff recommends that Floodplain
Permit No. 626 retains approval with the condition that a Letter of Map Amendment (LOMA)
is submitted and approved by FEMA reflecting a BFE of 1070.0 ft. on this parcel. The LOMA
must be approved by FEMA prior to the City issuing a building permit for the structures. Mr.
O’Leary asked if there were any comments from the Applicant’s Engineer, Mr. Dansby. Mr.
Dansby said the primary request is the removal of the restriction to obtain a LOMA prior to the
issuance of a building permit. Mr. Dansby said the Applicant is ready to proceed with
construction and will submit an Elevation Certificate after the structures are complete. Mr.
Dansby said based on the information from the US Army Corps of Engineers, he does not see
the need for additional conditions. Mr. Dansby said he is not aware of a LOMA requirement on
any application prior to construction. Mr. Dansby said the Applicant is planning to proceed with
the LOMA in the future but would like to get construction started now. Mr. Dansby asked if the
committee had additional questions. Mr. Sturtz asked for the status of the LOMA and stated
that based on the fact that the original approval occurred in March 2021, there should have been
enough time for the LOMA to be granted. Mr. Sturtz noted that the Applicant or Applicant’s
Engineer has the option to submit the LOMA to FEMA electronically to expedite the process.
Mr. Dansby said he is concerned that an electronic submittal could result in being placed into
an audit status and could cause further delays. Mr. Dansby said the LOMA application has not
been submitted at this time because an additional detailed survey would be required and would
be an additional cost to the Applicant. Mr. Sturtz said his primary concern is if a building permit
is issued and the LOMA isn’t required until the Applicant files for a Certificate of Occupancy
and the LOMA is then denied by FEMA, that the committee will then have allowed construction
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June 7, 2021
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within the floodplain with no recourse. Mr. Sturtz said his motion would be to deny the request
for further reconsideration. Ms. Hudson seconded the motion. Mr. Dansby said that FEMA
allows citing of the US Army Corps of Engineers data in an application, and that he isn’t aware
of any case when the BFE cited by the US Army Corps of Engineers has been denied by FEMA.
Mr. Sturtz said his concern isn’t about the accuracy of the information provided by the US
Army Corps of Engineers, but that his concern is about following the process to correct the
inconsistency in the mapping. Mr. Sturtz said submitting a LOMA is the best tool to correct the
identified floodplain boundary. Mr. Sturtz said all the benefit of a LOMA is to the homeowner
because it will prevent the homeowner from being required to carry flood insurance if the
structure has a federally insured loan. Mr. Sturtz reiterated the cost savings and value to
completing the map amendment prior to construction. Mr. Dansby said an elevation certificate
at construction completion will serve the same purpose as a LOMA. Mr. Sturtz noted that an
elevation certificate will only certify the finished floor is above the BFE, it will not update the
FEMA maps to reflect that the structure is not in the floodplain. Mr. Dansby said the Applicant
will be able to use the elevation certificate to obtain the LOMA. Mr. Todd McLellan added that
getting a LOMA before beginning the project will prevent an elevation certificate from being
required and that the homeowner wouldn’t have to come before the committee for any
additional projects on the property. Mr. O’Leary said a LOMA is really the most cost effective
and permanent way to address concerns about location in the floodplain. Mr. O’Leary said many
LOMAs are issued each year and they are a very good tool for property owners. Mr. O’Leary
noted his confusion about the role of the US Army Corps of Engineers in this Application,
because they do not have jurisdiction over floodplain. Mr. O’Leary said the US Army Corps of
Engineers are a great asset and the City works with them daily, but ultimately FEMA is the
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June 7, 2021
Page 13
regulating body for determining the floodplain maps. Mr. O’Leary said the Floodplain Permit
Committee exists to administer the FEMA floodplain regulations within the City of Norman.
Mr. Dansby asked for further clarification on why the LOMA is being required in advance of
the building permit being issued instead of at the time the Certificate of Occupancy is issued
with an elevation certificate. Mr. O’Leary said this was part of the routine process for a building
permit to be issued if a structure is in the floodplain, a LOMA. Mr. O’Leary said a Floodplain
Permit Application would be required as a companion piece to the building permit for the
driveway, which is what the application was approved for. Mr. Dansby said that an elevation
certificate can be used to obtain a LOMA. Mr. McLellan agreed that an elevation certificate can
be used to obtain a LOMA but stated that a LOMA can also be used to remove property out of
the floodplain or a structure out of the floodplain boundary. In this case, the LOMA is needed
to remove the property from the floodplain so that construction activities on the property can
be permitted. Mr. O’Leary acknowledged the motion and second. The committee voted to deny
the request and keep the condition that a LOMA approved by FEMA reflecting a BFE of 1070
ft. on this parcel be approved prior to the City issuing a building permit for the house and barn
structures with a vote of 5-0.
Item No. 6, Miscellaneous Discussion:
a) Mr. O’Leary said the deadline for submittals for the June 21, 2021 has passed and one
application had been received. Mr. O’Leary confirmed that upcoming meetings must be
attended in person as confirmed by the Legal Department. Ms. Hudson noted that
meetings like pre-development, where no vote is taken and that were informational only,
can still be held virtually. Ms. Hudson said since the Floodplain Permit Committee
votes, it is considered a judicial committee and that meetings must be held in-person.
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June 7, 2021
Page 14
b) Mr. O’Leary said the deadline for the July 6, 2021 meeting is Wednesday, June 16,
2021, and there were no pending applications at the time of the meeting.
Item No. 7, Adjournment:
Mr. O’Leary called for a motion to adjourn. Mr. Sturtz motioned to adjourn and was seconded
by Ms. Stansel. The motion was approved 5-0. Meeting adjourned at 4:30 p.m.
Agenda
FLOODPLAIN PERMIT COMMITTEE
AGENDA
Monday, June 7, 2021
MEETING TIME: 3:30 p.m.
MEETING PLACE: 201 West Gray, Building A, Conference Room D
1. Approval of Minutes from the May 17, 2021, meeting.
2. Floodplain Permit No. 634: This application is for the repair of an existing segment of a crude oil
pipeline, OK-01, on the west side of I-35 south of West Lindsey Street, which is located in the
Canadian River floodplain.
3. Floodplain Permit No. 635: This application is for the installation of ornamental iron fencing at 319
Merkle Drive, which is to be located in the Merkle Creek floodplain.
4. Floodplain Permit No. 636: This application is for maintenance activities on 4 bridges within the City
of Norman that are deemed the highest priority for maintenance. The bridges are located in the Dave
Blue Creek, Imhoff Creek, Rock Creek, and Prairie Creek floodplains/floodways.
5. Floodplain Permit No. 626: This application is a request to reconsider Floodplain Permit Application
No. 626 and remove the requirement that a Letter of Map Amendment be submitted and approved by
the Federal Emergency Management Agency prior to the issuance of a building permit by the City of
Norman.
6. Miscellaneous Discussion:
a. The filing deadline for application submittals for the June 21, 2021 meeting is Wednesday, June 2,
2021. Currently, there are no pending applications.
b. The filing deadline for application submittals for the July 6, 2021 meeting is Wednesday, June 16,
2021. Currently, there are no pending applications.
7. Adjournment.
It is the policy of the City of Norman that no person or groups of persons shall on the grounds of
race, color, religion, ancestry, national origin, age, place of birth, sex, sexual orientation, gender
identity or expression, familial status, marital status, including marriage to a person of the same
sex, disability, retaliation, or genetic information, be excluded from participation in, be denied the
benefits of, or otherwise subjected to discrimination in employment activities or in all programs,
services, or activities administered by the City, its recipients, sub-recipients, and contractors. In
the event of any comments, complaints, modifications, accommodations, alternative formats,
and auxiliary aids and services regarding accessibility or inclusion, please contact the ADA
Technician at 405-366-5424, Relay Service: 711. To better serve you, five (5) business days’
advance notice is preferred.
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