Norman Regional Hospital Authority Board Study Session

NORMAN REGIONAL HOSPITAL AUTHORITY Board Study Session February 18, 2023 MINUTES The Norman Regional Hospital Authority met in a Board Study Session, Saturday, February 18, 2023 at 8:00am in the Conference Rooms at Norman Regional Moore. The meeting notification was posted on the NRHS and Norman/City Websites and at the entrance of Norman Regional Hospital on Friday, February 10, 2023. Members Present: Doug Cubberley, Chairman Joan Greenleaf Kevin Pipes Jerome (Jerry) Weber, Ph.D. Mary Womack James Chappell Dr. Muhammad Anwar Members Absent: Dr. Dianne Chambers Paula Roberts Others Present: Richie Splitt, President and CEO John Manfredo, VP & Chief Operations Officer Rick Wagner, VP & Chief Financial Officer Dr. Aaron Boyd, VP & Chief Physician Officer Elaine Purvis, VP & Chief Strategy Officer Brittni McGill, VP & Chief Nursing Officer Keith Minnis, VP & Chief People Officer Kara Cornell, Administrative Fellow Blake Dorris , Assistant VP, Kaufman Hall Anu Singh, Managing Director, Kaufman Hall Recorder: Claudia Todd, Executive Assistant I. Call to Order Mr. Cubberley called to order the February 18, 2023 Board Study Session at 8:17am. II. Welcome Mr. Splitt thanked everyone for coming to the board advance. Mr. Splitt shared the recent changes to organizational structure is only one of several strategies NRHS is implementing to adapt to the unprecedented demands on healthcare systems. The purpose of today’s presentations is provide an overview of the complexity of healthcare across the industry, ongoing performance monitoring, provider integration/alignment, the value of existing relationships as well as strategic partnerships and cost reduction opportunities. NRHA Board Study Session Minutes 2 February 18, 2023 III. Healthcare 2023: A Complicated Industry & outlook, post COVID-19 Mr. Singh and Mr. Dorris presented an overview of the market factors, competitive dynamics and factor unique to Norman Regional Health System n order to advance NRHS’s success and long-term sustainability. NRHS is a fiercely independent, community—based health system providing “high-quality” care delivery close to home. The financial headwinds and disruptors of the pandemic persist, demanding greater innovation and a broader view of partnership opportunities. IV. State of the Health System Ms. Purvis and Mr. Manfredo provided updates on the Recovery & Transformation (R&T) strategies already in progress. Additional ideas and suggestions are encouraged to be submitted from healers. Updates on the progress of R & T initiatives and new opportunities will continue to be provided to our healers and trustees. Mr. Minnis and Ms. McGill provided an update on the impact of COVID-19 on staffing levels and contract labor utilization. During the pandemic, staffing supply and demand volatility skyrocketed, driving higher staffing costs and underscore the scarcity of available providers – especially nurses. NRHS is actively aligning temporary contracts, and revising staffing strategies to build a more sustainable workforce. Ms. McGill & Mr. Wagner provided a Productivity & Financial Assessment. Ms McGill shared a specific example from our ongoing efforts to optimize our workforce management strategy. Mr. Wagner provided a comprehensive view of the qualitative and quantitative data needed to sustain and advance our mission and strategic initiatives. V. Physician Alignment Dr. Boyd presented an update on medical staff credentialing, physician recruitment and retention, and a refined focus on clinic operations efficiency. Ms. McGill presented an update on the upcoming Joint Commission survey visit and Centers of Excellence. Centers of Excellence are defined as specialized programs within our health system that contribute high concentrations of expertise and resources centered on particular medical areas and delivered in a comprehensive, interdisciplinary fashion. They have the ability to enhance the depth and breadth of health and wellness services available to our community and region – increasing opportunities to attract patients. 3132875.1 NRHA Board Study Session Minutes 3 February 18, 2023 VI. Inspire Health Update Mr. Manfredo presented an update for construction projects happening on the Porter Health Village campus (i.e., Senior Wellness and Behavior Health) and the HealthPlex campus. Ms. Purvis provided an update for services being delivered at the new Norman Regional 9 location. Ms. Purvis also provided an update on NRHS’s NMotion clinic at the Young Family Athletic Center (YFAC). Substantial completion for the NMotion clinic/YFAC is late October 2023. VII. Open Discussion Trustees discussed the information presented throughout the day – especially the importance and appropriateness of Inspire Health to the community. Trustees lauded the work of the executive team (and healers of NRHS) for effectively identifying and addressing opportunities for improvement while driving the future of healthcare in Norman and beyond. No vote(s) were taken. VIII. Adjourn at 1:42pm Respectfully Submitted, Mary Womack, Vice Chair/Secretary