Ice Arena Authority

NORWICH ICE ARENA AUTHORITY MINUTES FROM MEETING HELD FEBRUARY 18, 2015 Authority Attendance: Pete Desaulniers, JoAnn Beguhl, Mark Bettencourt, Cheryl Ritacco, Gary Makowicki, Angela Duhaime Not in Attendance: Mike Goldblatt Meeting was called to order by Pete Desaulniers at 7:07 pm, a quorum was present. Review of the Minutes from January 25, 2015: Mark Bettencourt made a motion to approve the minutes from January 25th, 2015 with corrections; Cheryl Ritacco seconded the motion, which passed unanimously. There were no public comments. There was no correspondence to report. Guests: Lisa Fedick, John Ferguson Old Business After discussion regarding the bridge dedication, Cheryl Ritacco made a motion “to table the bridge dedication.” JoAnn Beguhl seconded the motion and it was passed unanimously. New Business Motion: Mark Bettencourt made a motion “to approve payments for the bridge materials” and Cheryl Ritacco seconded the motion and it was passed unanimously. After a discussion regarding the lease and expenses for the copier, Pete Desaulniers stated he would follow up with Tony Madeira regarding the issue and report back to the Authority. Update from Management Lisa Fedick and John Ferguson provided an update on the management of the Ice Arena for the Authority members. The pro-shop and the snack bar are high priority issues at this time. Items and stock for the pro- shop are in and will be stocked soon, weather has been an impediment. Management is working with a local contact to get the snack bar functioning, however there will be costs involved in getting things up to code. Silver Sticks International Awards will take place at the Irena in December 2015. Marketing for the event will include highlighting local hotels, restaurants, and Norwich resources. Increase of youth involvement Suggestions were made by Authority members to increase youth involvement through collaborations with afterschool programs, Norwich Recreation, and Norwich Free Academy students. Other Items for Consideration Authority members noted the importance of maintaining timely communication in regard to invoice and billing, as we move forward. All attendees emphasized the importance of excellent customer service for the Ice Arena. Any and all complaints are a priority and should be shared through the Authority and Management. Authority members request and appreciate updates from management via email or in person. With a motion by Gary Makowicki and seconded by JoAnn Beguhl, the meeting was adjourned at 7:55pm. Respectfully submitted, Angela Rae Duhaime, M.A.