Public Safety (Subcommittee of the City Council)
Regular MeetingNorwich, CT · July 14, 2021
Minutes
PUBLIC SAFETY COMMITTEE MINUTES
City Council Chambers - Norwich City Hall
100 Broadway, Norwich, CT
Wednesday July 14, 2021
7:00 PM
Committee Members Present: Alderman Mark Bettencourt and
Alderman Joseph DeLucia.
Committee Members Absent: Alderman William Nash.
Administration and Staff Present: Mayor Peter Nystrom and City
Manager John Salomone, City of Norwich; Eric McDermott, Norwich
Public Utilities; Robert Rautio, American Ambulance and Lieutenant John
Perry, Norwich Police Department.
Volunteer/Central Fire Departments and Others: Norwich:
Chief Tracy Montoya; East Great Plain: None
Chief Keith Milton Laurel
Hill: Chief Aaron Westervelt; Occum: Chief Carroll Spaulding and
Deputy Chief Scott Egert; Yantic: Chief Bill Eyberse and Taftville:
Chief Tim Jencks.
Citizens Present: Michelle McCormick and Beryl Fishbone.
I. Call to Order and Quorum: Alderman DeLucia called the meeting
to order at 7:00 PM. There was a quorum present.
II. Adoption of Previous Meeting Minutes: Alderman Bettencourt
made a motion to approve the June 9, 2021 meeting minutes.
Alderman DeLucia seconded. All voted in favor. The motion
passed unanimously.
III. Citizen Comment: SEE ADDENDUM I FOR PRESENTATION.
Michelle McCormick of 11 Bliss Place stated that her home was over 100
years old with a fieldstone foundation and that she had become increasingly
concerned with torrential rains on her road. Michelle McCormick explained
that Bliss Place is a dead end street with full sewer drains on either end of
the sidewalk and discussed the other sewer drains in the area which are
concentrated towards her home and where water pools. Michelle McCormick
continued that when this type of flooding occurred the homes on the street
could not be accessed properly and that the neighbors tried to maintain
clearing the drains but the effort seemed futile. Michelle McCormick stated
that on November 21, 2020 the drains were blocked so severely that the flood
waters reached Washington Street and covered a majority of her driveway.
Michelle McCormick continued that the worst flooding had occurred on
October 17, 2019 when two feet of water accumulated in her basement
causing damage on multiple floors and to her second floor radiator. Michelle
McCormick stated during this time the fire department told her they could
not begin to pump out the water in her basement due to the water level on
the road and that the event was not covered by insurance as they were
advised flood insurance was not necessary when purchasing the home as it
was not in a flood zone. Michelle McCormick further detailed the damage
done to her home and losses incurred. Michelle McCormick stated the
neighbors try to actively combat the blocked drains during heavy rainfall but
that it was stressful to have to constantly worry about them. Michelle
McCormick stated that larger drains or another type of solution was needed
as the current design was not proper for the road and the neighbors had
their fill of calling the police and public works.
Alderman Bettencourt asked Michelle McCormick what the result had been
from her calls to public works. Michelle McCormick responded that she and
multiple neighbors were told they were working on the situation. Alderman
DeLucia stated based on comment and pictures presented it appeared as
though public works had been on sight but had issues addressing the
situation when the flooding occurred. Alderman DeLucia stated he would put
the issue on the Monday Public Works Meeting agenda to discuss with the
city engineer in an effort to find a permanent solution for evacuating the
water.
Beryl Fishbone of 19 Bliss Place discussed the history of flooding in the area
and the current drainage situation. Beryl Fishbone stated that the neighbors
were addressing the Public Safety Committee as they had not felt as though
they were getting a response from public works and while they understood
certain delays a solution needed to be found. Beryl Fishbone further
discussed the topography of the area and contributing factors to the flooding.
Public comment was closed at 7:19 PM.
IV. Unfinished Business:
a. COVID-19 Update: City Manager John Salomone reported that
city hall had returned to normal operations with all
departments operating on their regular schedules. City
Manager Salomone stated that the city did continue to meet
with the EMS4 Emergency Region team but mainly discussed
the after effects of the virus opposed to the immediate impact.
City Manager Salomone reported he had also been meeting
with various departments upon previewing the American
Recovery Plan which included funding for those affected by the
COVID virus. Alderman Bettencourt asked if the city manager
was still receiving weekly reports from public health to which
he responded that the governor had discontinued the reports.
V. New Business:
a. Department and Agency Updates: SEE ADDENDUM III FOR
MONTHLY STATISTICAL REPORTS
i. NPU Update: Eric McDermott reported that NPU was in the
third phase of its return to work plan and that currently
both reservoirs were at full pond. Eric McDermott added
that both the Shetucket and Yantic rivers had been high
the past week with Yantic reaching flood stage that past
Friday and that both rivers remained at 102 feet above
level. Eric McDermott reported that the water main
feeding the east side was still shut down as NPU had just
reached an agreement with the railroad in the past week
to make the repairs with the work now being scheduled for
some time between midnight August 19th and Sunday
August 22nd, per the request of the railroad who also
requested that the entire road be shut down beginning at
midnight on the 19th. Eric McDermott stated that NPU
was working with CLGA Engineers and all coordinate
partners to determine a detour plan and reminded that
once the repair is complete it would be another three days
to complete bacteria testing before service can be restored
to the line which would be approximately August 25th. Eric
McDermott reported that annual hydrant flushing was
ongoing and currently in the area of Broad Street.
Alderman DeLucia asked if once the main repair was
complete if water would be immediately available for fire
suppression to which Eric McDermott responded he would
find out. Alderman DeLucia asked what the third phase of
NPU’s return to work plan consisted of to which Eric
McDermott responded that the majority of the operations
center staff was back in the office and on the road and that
the customer service center was open for normal hours
with in-home services resumed. Eric McDermott continued
that some employees continued to partially working from
home but that all staff would transition back to in-person
full-time in September and that to his knowledge no staff
members were currently working full-time from home.
ii. American Ambulance: Robert Rautio reported 765
emergency calls in the past month which was above par for
previous years averages, not including 2020. Robert Rautio
reported no current COVID impacts and that AA continued
to monitor impacts in compliance with OSHA directives.
Alderman DeLucia asked what the severity of the calls
were to which Robert Rautio responded the calls were of
average severity and back to the status they had been
prior to the start of COVID.
iii. Police Department Update: Lieutenant John Perry
reported 3,336 calls for service in the past month
including 75 arrests and 151 motor vehicle accidents
which was a 10% increase from the past few years
averages. Lieutenant Perry stated an alarming aspect to
the MVA was the severity and injuries involved which
appear to be due to speeding and carelessness. Lieutenant
Perry reported 197 alarms in the city, three shots-fired
calls and 11 missing persons cases, all whom, were found,
Alderman Bettencourt asked if there were any resolutions
to the shots-fire calls to which Lieutenant Perry responded
that that June calls were still under investigation but that
there appeared to be a correlation between gang activity
in Norwich and New London. Lieutenant Perry announced
that Sergeant Rankin had been awarded the NAACP
Juneteenth Award for his amazing community work and
noted the chief’s high commitment to community policing.
Lieutenant Perry stated that the community policing unit
hosted a very successful gun buy-back day where 101 guns
were purchased back from city residents. Alderman
Bettencourt asked if in regards to the motor vehicle
accidents if any certain areas ranked higher in terms of
severity to which Lieutenant Perry responded that the
issue was not isolated to one area and that NPD had
witnessed accidents in uncommon areas. Lieutenant Perry
stated that distracted driving appeared to have a rise post-
pandemic and that statistics for the crashes typically were
not available until a month or two after the accident but
that NPD did examine them once received. Alderman
DeLucia stated he would like to see more concrete
accident cause data trust impressions as well as
department-wide data and would follow up with the chief
as he was becoming increasingly concerned with the
amount of traffic violations he personally witnessed while
commuting. Alderman DeLucia thanked Lieutenant Perry
and Chief Patrick Daley for their work in developing the
community policing unit and Sergeant Rankin for his
current efforts. Alderman DeLucia added that he attended
the recent Greenville community watch meeting and took
down a list of concerns that citizens wished to
communicate which he would distribute accordingly.
Lieutenant Perry reported that alongside the fire chiefs
NPD was able to work the CAD RMS future system and
develop a budgetary pricing system for transferring fire
departments city-wide to the state radio system based on
the needs of the various departments. Lieutenant Perry
continued that NPD transferred to a new Motorola radio
system in June 2020 which was a monumental change in
regards to safety and communication. Lieutenant Perry
stated that now that the new radio infrastructure was in
place it was the best time to transfer the fire departments
off of the low band system. Lieutenant Perry discussed
budget numbers in regards to getting the system running
for the fire departments.
iv. Emergency Management Update: Chief Tracy Montoya
reported that electrical and other computer wiring had
been completed for the secondary EOC at headquarters.
Chief Montoya stated that Region 4 ESF-6 returned the
Red Cross shelter kits that were collected for upgrades
and maintenance the past month and that the
containerized foam was removed from the EM garage on
McKinley Avenue by Clean Harbors. Chief Montoya stated
that EOC was prepared for storm Elsa but was not
activated.
v. Fire Department Updates: Alderman DeLucia read into the
record a report from City Manager John Salomone in
regards to the ongoing chiefs meetings. SEE ADDENDUM
II.
1. Norwich: Chief Montoya reported significant responses
for the month with an entrapment MVA at Burnham
Square and a three-car rollover on Boswell Avenue both
occurring on June 22nd, another MVA with a broken
utility pole and a structure fire at 4 Tyler Avenue on the
24th. Chief Montoya reported the replacement of Squad
A as a critical need and stated he submitted an AFG
request for its replacement. Chief Montoya stated the
radio survey was completed and NFD had been working
with NPD on researching a system upgrade to the
statewide system. Chief Montoya stated the fire code
clerk position had closed with hopes to fill the vacancy
in August from one of the 89 qualified applications
received. Chief Montoya stated the NFD facilities
remained closed to the public but would be opening up
for meetings with fellow agencies. Chief Montoya stated
the headquarters parking lot project was completed in
the last month and that the ongoing chiefs meetings
were going well. Chief Montoya stated the fire marshals
had been very busy due to short staff, and increase in
fire calls and the begin of fireworks season. Chief
Montoya discussed the ongoing emergency reporting
issues and stated they were working to resolve them.
Alderman Bettencourt asked in regards to the fire
marshal how NFD was keeping up with permits, plan
reviews and things of that nature. Chief Montoya
responded that the department prioritizes statutory
needs first such as plan reviews which have a deadline.
2. Taftville: Chief Tim Jencks reported a busy month and
that during the heavy rainfalls members visited local
homeless camps to encourage them to evacuate for
their safety. Chief Jencks reported that mutual aid was
provided to Norwich partners and that training was
ongoing. Chief Jencks stated he had been attending the
chiefs meeting and that Engine 22 was out of service for
a few days with a blown coolant transmission line which
fleet maintenance was able to restore. Chief Jencks
stated Taftville was working with the city manager to
get a station security camera which would be tied into
the city dispatch center and aimed at the Taftville little
league field. Chief Jencks stated that Taftville resumed
its involvement with the juvenile review board after a
pause from COVID and that they had sent representees
to the emergency reporting training. Chief Jencks stated
that the house siren was out of service and that Taftville
was currently waiting for NPU to install a secondary
pole to move forward with the parking lot light pole
project. Chief Jencks reported the finishing of the
station parking lot as a critical need.
3. Yantic: Chief Bill Eyberse reported 50 calls for the past
month with 12 percent being fire calls, 6 percent accident
or EMS and 16 percent false alarm calls. Chief Eyberse
stated COVID supplies were accurate with no current
exposures and that the firehouse continued to offer
coverage for the Dodd Stadium fireworks. Chief Eyberse
discussed the flooding challenges at Bliss Place and similar
issues that occur along the Yantic River and between Case
Street and Sholes Avenue. Chief Eyberse stated Yantic
handled three recent structure fires and assisted in the
Tyler Avenue and Stone Cliff fires. Chief Eyberse stated
their chief engineer was working to try and handle truck
inspections and vehicle maintenance as part of the
emergency reporting program. Chief Eyberse stated there
would be a recognition ceremony for Chief Blanchard on
August 7th from 5 to 8PM.
4. Occum: Deputy Chief Scott Egert reported 20 calls for
service in the past month with 23 mutual aid calls which
put them at 87 calls for the year. Deputy Chief Egert
stated their call volume had returned to pre-COVID
numbers and had four service calls on July 6th with
neighboring departments. Deputy Chief Egert reported
the replacement of Engine 41 as a critical need as it had
just been in the garage due to dimming lights and had its
power packs replaced by the city garage but it was
becoming increasingly difficult to find parts for the 1991
vehicle. Deputy Chief Egert stated they were continuing
the radio projects along with the other chief and
currently had 36 members. Deputy Chief Egert stated
Occum was awaiting a grant from the state to complete
more station projects and that training was ongoing.
Deputy Chief Egert reported that one member completed
their EMT license in the past month with more members
pursuing the program as well. Deputy Chief Egert stated
COVID supplies were good with no current exposures and
that about three-quarters of their members were
vaccinated. Deputy Chief Egert stated that Occum
finished its budget in the red due to unexpected expenses
that were discussed at last month’s meeting.
5. East Great Plain: None.
6. Laurel Hill: Chief Aaron Westervelt reported 42
current members with 93 percent vaccinated and that
COVID supplies were good. Chief Westervelt stated
Laurel Hill had also been involved in the radio system
project and that the hose tender truck was still out of
service but hopefully would be returning soon once the
transmission arrived. Chief Westervelt stated that Truck
61 had been temporarily out of service that morning and
that four members were currently in EMR class which
should be complete in early August. Chief Westervelt
reported that members were sent to the training academy
in order for Laurel Hill to begin conducting their own
training and discussed training options. Chief Westervelt
stated that currently an in-house IT personnel handled
emergency reporting and was looking at a better way of
managing things. Chief Westervelt reported that the
retaining wall project was complete and there had been
no flooding issues since the work began. Alderman
DeLucia asked how much the work for the hose tender
transmission was costing the city to which Chief
Westervelt responded approximately $5,000. Alderman
DeLucia questioned the rationality of the expense as the
truck was slated for decommission per the fire study.
Chief Westervelt stated the work was discussed in length
at the chiefs meetings as the hose tender served a larger
purpose than the study showed and assisted in bringing
water to the east side which was currently cut off, as well
as additional services. Discussion ensued on the usage of
the apparatus. Chief Westervelt stated that the
department had discussed a cap-off on expenses for the
apparatus and that only $30,000 was spent on it initially.
VI. Public Safety items for future discussion: None.
VII. Next Meeting: August 18, 2021.
VIII. Adjournment: Upon a motion by Alderman Bettencourt seconded by
Alderman DeLucia, the meeting was adjourned at 8:26 PM. All
voted in favor. The motion passed unanimously.
Respectfully
Submitted,
Katherine Rose
ADDENDUM I
ADDENDUM I
ADDENDUM I
ADDENDUM I
ADDENDUM I
ADDENDUM I
ADDENDUM I
ADDENDUM I
ADDENDUM I
ADDENDUM I
ADDENDUM I
ADDENDUM II
City Manager’s Report to Public Safety
I have met with the Fire Chiefs over the past couple of months to discuss ongoing fire service issues, as
well as recommendations from the McGrath Consultants Fire Study. The meetings have been well
received by the Chiefs with a consensus that we are best served working together on plans to
incorporate relevant priority recommendations contained in the study, as well as tackle issues not
addressed in the study.
Over the course of our meetings, I have tasked the Chiefs with working together to establish a list of
priorities and goals as we move forward. The Chiefs have met on their own in between our meetings to
further discuss priorities and issues.
I am pleased to report that the atmosphere and sense of solidarity working with the Chiefs is very
positive and it appears that future efforts will be productive, joint ventures as they should be. Chief
Montoya has helped with coordinating meetings and providing summaries of our discussions, as well as
including me on the follow up from those meetings of just the Chiefs.
With the understanding that many of the recommendations from the study involve Dispatch updates to
equipment and procedures which fall under the purview of Chief Daley and the Police Department, the
Chiefs have set their initial set of priorities. Those priorities include: radio system upgrades (this is
directly tied in with the CAD system upgrades that Norwich Dispatch is pursuing), Standardizing SOGs
across all six departments, training and sharing information in the Emergency Reporting System (the
reporting program utilized by the FDs), Joint training between the departments, and Automatic Aid /
Mutual Aid responses.
Below is a summary of action to date on some of the priorities.
Radio System Upgrades: All departments have conducted field surveys of radio reception of the
Statewide radio system in their respective districts. The preliminary surveys show the State system
provides excellent coverage throughout the City, including good coverage in areas where the current
systems fail. The Chiefs have compiled a list of anticipated equipment and service needs to make the
switch to Statewide and are working with the PD and radio vendors to provide an estimate of total
project cost. I appreciate the efforts of LT Perry and Chief Daley in assisting with meetings with the
Radio reps and coordinating the equipment/budget estimates.
Standard Operating Guidelines (SOGs): The Chiefs agree that it is best to have a single set of SOGs
across the City for clarity of expectations during emergency and non-emergency operations. They are
currently collecting each of their respective SOGs to share with each other. Once they have all six
department SOGs, each department will designate a representative to be part of a team to review,
update, and consolidate the SOGs into one City wide SOG.
Emergency Reporting (ER): This is the reporting software program that the FDs use for incident reports,
training reports, inventory, as well as other functions (personnel rosters, maintenance, etc). Data from
ER is used to submit National Fire Incident Reporting System (NFIRS) data to the State each month. It
was recognized in the McGrath Study that reporting data was not consistent. The Chiefs acknowledge
this and are taking strides to better utilize the system for not only their own records, but to be inclusive
of each other on calls of mutual aid or automatic aid. Two training sessions on NFIRS/ER were held at
NFD HQ by the State NFIRS rep.
Joint Training: It was widely discussed by various members of the Norwich Fire Service during the
McGrath team’s interviews that joint training was desired and needed. The Chiefs will work together to
incorporate joint training to improve on scene interaction for safe operations.
Automatic Aid / Mutual Aid: This was identified in the study as an area of high priority. The Chiefs will
be working together to establish an automatic aid response that will provide a combined response to
certain types of calls and/or certain occupancies. They will also revisit run cards to ensure consistent
formatting and resource assignment.
In addition to the previously mentioned priority items, we have discussed status of apparatus, need for
firefighter rehab on emergency scenes, State legislation that may benefit the local Fire Departments and
other topics.
I will restate that I believe the meetings have gone well and are producing good progress among the
Chiefs in addressing some of the challenges facing the Fire Service. We will continue to meet as a group
with our next meeting scheduled for July 28th.
ADDENDUM III
Norwich Police Department
Public Safety Committee Report
June 2021
Statistics for Month
Calls for Service 4211
Incident Reports generated 313
Arrests made 150
Accidents investigated 108
Significant incidents for the month
6/20/21 1248hrs-Shots Fired incident Broadway
All four Home Invasion suspects from Laurel Hill arrested via
warrant, one with assistance of US Marshals
Narcotic detectives have reported that crystal meth has been
arriving in the Norwich area in increasing numbers
Staffing/Hiring matters
No retirements this month
Five officers in the Police Academy
Community Outreach/events attended or facilitated
RCU meetings hosted: 1st, 8th, 15th, 22nd, 29th
Community Chat (Mohegan Park): 5th
Taftville CW: 2nd
NYFL Fundraiser: 2nd
CPU Fishing Series (w/ DEEP): 3rd, 5th
Sound Community (New London): 4th
First Friday: 4th
Food Pantries: 7th, 9th, 14th, 21st, 28th, 30th
Greenville CW: 8th
Relay for Life: 12th
Ignition Speed Festival: 12th, 13th
Cape Verde Festival: 13th
Juneteenth: 18th & 19th
Uncas Field Day: 18th
Hosted “Meat and Greet” w/ YFS: 19th
West side CW: 23rd
Lake Street Cleanup: 26th
Hosted Gun Buy Back: 27th
Traffic hotspots addressed
West Main Street
North Main Street
Salem Turnpike
Washington Street
Dunham Street
Occum Fire Department
Norwich, CT
This report was generated on 7/13/2021 7:39:08 PM
Incident Statistics
Zone(s): All Zones | Start Date: 06/01/2021 | End Date: 06/30/2021
INCIDENT COUNT
INCIDENT TYPE # INCIDENTS
EMS 15
FIRE 5
TOTAL 20
TOTAL TRANSPORTS (N2 and N3)
APPARATUS # of APPARATUS # of PATIENT TRANSPORTS TOTAL # of PATIENT
TRANSPORTS CONTACTS
TOTAL
PRE-INCIDENT VALUE LOSSES
$0.00 $0.00
CO CHECKS
TOTAL
MUTUAL AID
Aid Type Total
Aid Given 6
Aid Received 2
OVERLAPPING CALLS
# OVERLAPPING % OVERLAPPING
2 10
LIGHTS AND SIREN - AVERAGE RESPONSE TIME (Dispatch to Arrival)
Station EMS FIRE
Occum FD 0:11:10 0:05:00
AVERAGE FOR ALL CALLS 0:09:25
LIGHTS AND SIREN - AVERAGE TURNOUT TIME (Dispatch to Enroute)
Station EMS FIRE
Occum FD 0:01:00
AVERAGE FOR ALL CALLS 0:00:51
AGENCY AVERAGE TIME ON SCENE (MM:SS)
Occum Fire Department 28:50
Only Reviewed Incidents included. EMS for Incident counts includes only 300 to 399 Incident Types. All other incident
types are counted as FIRE. CO Checks only includes Incident Types: 424, 736 and 734. # Apparatus Transports = #
of incidents where apparatus transported. # Patient Transports = All patients transported by EMS. # Patient Contacts emergencyreporting.com
= # of PCR contacted by apparatus. This report now returns both NEMSIS 2 & 3 data as appropriate. For overlapping Doc Id: 1645
Page # 1 of 1
calls that span over multiple days, total per month will not equal Total count for year.
Occum Fire Department
Norwich, CT
This report was generated on 7/13/2021 7:38:49 PM
Breakdown by Major Incident Types for Date Range
Zone(s): All Zones | Start Date: 06/01/2021 | End Date: 06/30/2021
MAJOR INCIDENT TYPE # INCIDENTS % of TOTAL
Fires 1 5%
Rescue & Emergency Medical Service 15 75%
Good Intent Call 2 10%
False Alarm & False Call 2 10%
TOTAL 20 100%
Only REVIEWED and/or LOCKED IMPORTED incidents are included. Summary results for a major incident type are
not displayed if the count is zero.
emergencyreporting.com
Doc Id: 553
Page # 1 of 2
Detailed Breakdown by Incident Type
INCIDENT TYPE # INCIDENTS % of TOTAL
111 - Building fire 1 5%
321 - EMS call, excluding vehicle accident with injury 10 50%
322 - Motor vehicle accident with injuries 5 25%
611 - Dispatched & cancelled en route 2 10%
711 - Municipal alarm system, malicious false alarm 1 5%
745 - Alarm system activation, no fire - unintentional 1 5%
TOTAL INCIDENTS: 20 100%
Only REVIEWED and/or LOCKED IMPORTED incidents are included. Summary results for a major incident type are
not displayed if the count is zero.
emergencyreporting.com
Doc Id: 553
Page # 2 of 2
Norwich Fire Department
Norwich, CT
This report was generated on 7/14/2021 8:17:35 AM
Incident Statistics
Zone(s): All Zones | Start Date: 06/09/2021 | End Date: 07/14/2021
INCIDENT COUNT
INCIDENT TYPE # INCIDENTS
EMS 171
FIRE 81
TOTAL 252
TOTAL TRANSPORTS (N2 and N3)
APPARATUS # of APPARATUS # of PATIENT TRANSPORTS TOTAL # of PATIENT
TRANSPORTS CONTACTS
TOTAL
PRE-INCIDENT VALUE LOSSES
$1,600.00 $1,600.00
CO CHECKS
424 - Carbon monoxide incident 1
746 - Carbon monoxide detector activation, no CO 2
TOTAL 3
MUTUAL AID
Aid Type Total
Aid Given 4
Aid Received 1
OVERLAPPING CALLS
# OVERLAPPING % OVERLAPPING
40 15.87
LIGHTS AND SIREN - AVERAGE RESPONSE TIME (Dispatch to Arrival)
Station EMS FIRE
Greeneville 0:03:06 0:03:36
Headquarters 0:02:47 0:03:17
AVERAGE FOR ALL CALLS 0:03:04
LIGHTS AND SIREN - AVERAGE TURNOUT TIME (Dispatch to Enroute)
Station EMS FIRE
Greeneville 0:02:13 0:02:05
Headquarters 0:01:10 0:01:56
AVERAGE FOR ALL CALLS 0:01:55
AGENCY AVERAGE TIME ON SCENE (MM:SS)
Norwich Fire Department 16:26
Only Reviewed Incidents included. EMS for Incident counts includes only 300 to 399 Incident Types. All other incident
types are counted as FIRE. CO Checks only includes Incident Types: 424, 736 and 734. # Apparatus Transports = #
of incidents where apparatus transported. # Patient Transports = All patients transported by EMS. # Patient Contacts emergencyreporting.com
= # of PCR contacted by apparatus. This report now returns both NEMSIS 2 & 3 data as appropriate. For overlapping Doc Id: 1645
Page # 1 of 1
calls that span over multiple days, total per month will not equal Total count for year.
Norwich Fire Department
Norwich, CT
This report was generated on 7/14/2021 8:18:56 AM
Breakdown by Major Incident Types for Date Range
Zone(s): All Zones | Start Date: 06/09/2021 | End Date: 07/14/2021
MAJOR INCIDENT TYPE # INCIDENTS % of TOTAL
Fires 13 5.16%
Rescue & Emergency Medical Service 171 67.86%
Hazardous Condition (No Fire) 13 5.16%
Service Call 16 6.35%
Good Intent Call 8 3.17%
False Alarm & False Call 31 12.3%
TOTAL 252 100%
Only REVIEWED and/or LOCKED IMPORTED incidents are included. Summary results for a major incident type are
not displayed if the count is zero.
emergencyreporting.com
Doc Id: 553
Page # 1 of 2
Detailed Breakdown by Incident Type
INCIDENT TYPE # INCIDENTS % of TOTAL
111 - Building fire 2 0.79%
113 - Cooking fire, confined to container 5 1.98%
118 - Trash or rubbish fire, contained 2 0.79%
131 - Passenger vehicle fire 3 1.19%
140 - Natural vegetation fire, other 1 0.4%
311 - Medical assist, assist EMS crew 4 1.59%
321 - EMS call, excluding vehicle accident with injury 143 56.75%
322 - Motor vehicle accident with injuries 16 6.35%
323 - Motor vehicle/pedestrian accident (MV Ped) 2 0.79%
324 - Motor vehicle accident with no injuries. 6 2.38%
410 - Combustible/flammable gas/liquid condition, other 1 0.4%
411 - Gasoline or other flammable liquid spill 1 0.4%
412 - Gas leak (natural gas or LPG) 6 2.38%
413 - Oil or other combustible liquid spill 1 0.4%
424 - Carbon monoxide incident 1 0.4%
440 - Electrical wiring/equipment problem, other 1 0.4%
444 - Power line down 2 0.79%
500 - Service Call, other 3 1.19%
511 - Lock-out 1 0.4%
512 - Ring or jewelry removal 1 0.4%
521 - Water evacuation 1 0.4%
522 - Water or steam leak 1 0.4%
531 - Smoke or odor removal 2 0.79%
542 - Animal rescue 1 0.4%
553 - Public service 3 1.19%
554 - Assist invalid 1 0.4%
555 - Defective elevator, no occupants 1 0.4%
561 - Unauthorized burning 1 0.4%
622 - No incident found on arrival at dispatch address 4 1.59%
671 - HazMat release investigation w/no HazMat 4 1.59%
730 - System malfunction, other 1 0.4%
731 - Sprinkler activation due to malfunction 2 0.79%
733 - Smoke detector activation due to malfunction 7 2.78%
734 - Heat detector activation due to malfunction 2 0.79%
735 - Alarm system sounded due to malfunction 2 0.79%
740 - Unintentional transmission of alarm, other 2 0.79%
743 - Smoke detector activation, no fire - unintentional 6 2.38%
745 - Alarm system activation, no fire - unintentional 7 2.78%
746 - Carbon monoxide detector activation, no CO 2 0.79%
TOTAL INCIDENTS: 252 100%
Only REVIEWED and/or LOCKED IMPORTED incidents are included. Summary results for a major incident type are
not displayed if the count is zero.
emergencyreporting.com
Doc Id: 553
Page # 2 of 2
East Great Plain Volunteer Fire Department
Norwich, CT
This report was generated on 7/14/2021 8:39:06 AM
Incident Statistics
Zone(s): All Zones | Start Date: 06/01/2021 | End Date: 06/30/2021
INCIDENT COUNT
INCIDENT TYPE # INCIDENTS
EMS 61
FIRE 33
TOTAL 94
TOTAL TRANSPORTS (N2 and N3)
APPARATUS # of APPARATUS # of PATIENT TRANSPORTS TOTAL # of PATIENT
TRANSPORTS CONTACTS
TOTAL
PRE-INCIDENT VALUE LOSSES
$0.00 $0.00
CO CHECKS
TOTAL
MUTUAL AID
Aid Type Total
Aid Given 8
OVERLAPPING CALLS
# OVERLAPPING % OVERLAPPING
16 17.02
LIGHTS AND SIREN - AVERAGE RESPONSE TIME (Dispatch to Arrival)
Station EMS FIRE
AVERAGE FOR ALL CALLS
LIGHTS AND SIREN - AVERAGE TURNOUT TIME (Dispatch to Enroute)
Station EMS FIRE
AVERAGE FOR ALL CALLS
AGENCY AVERAGE TIME ON SCENE (MM:SS)
East Great Plain Volunteer Fire Department 22:30
Only Reviewed Incidents included. EMS for Incident counts includes only 300 to 399 Incident Types. All other incident
types are counted as FIRE. CO Checks only includes Incident Types: 424, 736 and 734. # Apparatus Transports = #
of incidents where apparatus transported. # Patient Transports = All patients transported by EMS. # Patient Contacts emergencyreporting.com
= # of PCR contacted by apparatus. This report now returns both NEMSIS 2 & 3 data as appropriate. For overlapping Doc Id: 1645
Page # 1 of 1
calls that span over multiple days, total per month will not equal Total count for year.
East Great Plain Volunteer Fire Department
Norwich, CT
This report was generated on 7/14/2021 8:40:37 AM
Breakdown by Major Incident Types for Date Range
Zone(s): All Zones | Start Date: 06/01/2021 | End Date: 06/30/2021
MAJOR INCIDENT TYPE # INCIDENTS % of TOTAL
Fires 6 6.38%
Rescue & Emergency Medical Service 61 64.89%
Hazardous Condition (No Fire) 5 5.32%
Service Call 1 1.06%
Good Intent Call 8 8.51%
False Alarm & False Call 13 13.83%
TOTAL 94 100%
Only REVIEWED and/or LOCKED IMPORTED incidents are included. Summary results for a major incident type are
not displayed if the count is zero.
emergencyreporting.com
Doc Id: 553
Page # 1 of 2
Detailed Breakdown by Incident Type
INCIDENT TYPE # INCIDENTS % of TOTAL
111 - Building fire 3 3.19%
131 - Passenger vehicle fire 3 3.19%
321 - EMS call, excluding vehicle accident with injury 50 53.19%
322 - Motor vehicle accident with injuries 7 7.45%
324 - Motor vehicle accident with no injuries. 4 4.26%
411 - Gasoline or other flammable liquid spill 1 1.06%
412 - Gas leak (natural gas or LPG) 1 1.06%
440 - Electrical wiring/equipment problem, other 1 1.06%
444 - Power line down 2 2.13%
555 - Defective elevator, no occupants 1 1.06%
600 - Good intent call, other 1 1.06%
611 - Dispatched & cancelled en route 4 4.26%
622 - No incident found on arrival at dispatch address 2 2.13%
641 - Vicinity alarm (incident in other location) 1 1.06%
700 - False alarm or false call, other 1 1.06%
733 - Smoke detector activation due to malfunction 1 1.06%
735 - Alarm system sounded due to malfunction 7 7.45%
745 - Alarm system activation, no fire - unintentional 4 4.26%
TOTAL INCIDENTS: 94 100%
Only REVIEWED and/or LOCKED IMPORTED incidents are included. Summary results for a major incident type are
not displayed if the count is zero.
emergencyreporting.com
Doc Id: 553
Page # 2 of 2
Laurel Hill Volunteer Fire Company
Norwich, CT
This report was generated on 7/14/2021 10:27:55 PM
Incident Statistics
Zone(s): All Zones | Start Date: 06/01/2021 | End Date: 06/30/2021
INCIDENT COUNT
INCIDENT TYPE # INCIDENTS
EMS 3
FIRE 2
TOTAL 5
TOTAL TRANSPORTS (N2 and N3)
APPARATUS # of APPARATUS # of PATIENT TRANSPORTS TOTAL # of PATIENT
TRANSPORTS CONTACTS
TOTAL
PRE-INCIDENT VALUE LOSSES
$0.00 $0.00
CO CHECKS
TOTAL
MUTUAL AID
Aid Type Total
Aid Given 2
OVERLAPPING CALLS
# OVERLAPPING % OVERLAPPING
0 0
LIGHTS AND SIREN - AVERAGE RESPONSE TIME (Dispatch to Arrival)
Station EMS FIRE
Laurel Hill 0:14:00
AVERAGE FOR ALL CALLS 0:14:00
LIGHTS AND SIREN - AVERAGE TURNOUT TIME (Dispatch to Enroute)
Station EMS FIRE
Laurel Hill
AVERAGE FOR ALL CALLS 0:00:00
AGENCY AVERAGE TIME ON SCENE (MM:SS)
Laurel Hill Volunteer Fire Company 50:34
Only Reviewed Incidents included. EMS for Incident counts includes only 300 to 399 Incident Types. All other incident
types are counted as FIRE. CO Checks only includes Incident Types: 424, 736 and 734. # Apparatus Transports = #
of incidents where apparatus transported. # Patient Transports = All patients transported by EMS. # Patient Contacts emergencyreporting.com
= # of PCR contacted by apparatus. This report now returns both NEMSIS 2 & 3 data as appropriate. For overlapping Doc Id: 1645
Page # 1 of 1
calls that span over multiple days, total per month will not equal Total count for year.
Laurel Hill Volunteer Fire Company
Norwich, CT
This report was generated on 7/14/2021 10:29:03 PM
Breakdown by Major Incident Types for Date Range
Zone(s): All Zones | Start Date: 06/01/2021 | End Date: 06/30/2021
MAJOR INCIDENT TYPE # INCIDENTS % of TOTAL
Fires 1 20%
Rescue & Emergency Medical Service 3 60%
Service Call 1 20%
TOTAL 5 100%
Only REVIEWED and/or LOCKED IMPORTED incidents are included. Summary results for a major incident type are
not displayed if the count is zero.
emergencyreporting.com
Doc Id: 553
Page # 1 of 2
Detailed Breakdown by Incident Type
INCIDENT TYPE # INCIDENTS % of TOTAL
111 - Building fire 1 20%
311 - Medical assist, assist EMS crew 2 40%
322 - Motor vehicle accident with injuries 1 20%
571 - Cover assignment, standby, moveup 1 20%
TOTAL INCIDENTS: 5 100%
Only REVIEWED and/or LOCKED IMPORTED incidents are included. Summary results for a major incident type are
not displayed if the count is zero.
emergencyreporting.com
Doc Id: 553
Page # 2 of 2
Yantic Fire Engine Company
Yantic, CT
This report was generated on 7/12/2021 1:30:27 PM
Incident Statistics
Zone(s): All Zones | Start Date: 06/01/2021 | End Date: 06/30/2021
INCIDENT COUNT
INCIDENT TYPE # INCIDENTS
EMS 30
FIRE 20
TOTAL 50
TOTAL TRANSPORTS (N2 and N3)
APPARATUS # of APPARATUS # of PATIENT TRANSPORTS TOTAL # of PATIENT
TRANSPORTS CONTACTS
TOTAL
PRE-INCIDENT VALUE LOSSES
$0.00 $0.00
CO CHECKS
746 - Carbon monoxide detector activation, no CO 2
TOTAL 2
MUTUAL AID
Aid Type Total
Aid Given 6
Aid Received 4
OVERLAPPING CALLS
# OVERLAPPING % OVERLAPPING
4 8
LIGHTS AND SIREN - AVERAGE RESPONSE TIME (Dispatch to Arrival)
Station EMS FIRE
Yantic 0:07:35 0:08:01
AVERAGE FOR ALL CALLS 0:08:20
LIGHTS AND SIREN - AVERAGE TURNOUT TIME (Dispatch to Enroute)
Station EMS FIRE
Yantic 0:01:22 0:02:07
AVERAGE FOR ALL CALLS 0:01:43
AGENCY AVERAGE TIME ON SCENE (MM:SS)
Yantic Fire Engine Company 38:23
Only Reviewed Incidents included. EMS for Incident counts includes only 300 to 399 Incident Types. All other incident
types are counted as FIRE. CO Checks only includes Incident Types: 424, 736 and 734. # Apparatus Transports = #
of incidents where apparatus transported. # Patient Transports = All patients transported by EMS. # Patient Contacts emergencyreporting.com
= # of PCR contacted by apparatus. This report now returns both NEMSIS 2 & 3 data as appropriate. For overlapping Doc Id: 1645
Page # 1 of 1
calls that span over multiple days, total per month will not equal Total count for year.
Yantic Fire Engine Company
Yantic, CT
This report was generated on 7/12/2021 1:27:59 PM
Breakdown by Major Incident Types for Date Range
Zone(s): All Zones | Start Date: 06/01/2021 | End Date: 06/30/2021
MAJOR INCIDENT TYPE # INCIDENTS % of TOTAL
Fires 6 12%
Overpressure rupture, explosion, overheat - no fire 3 6%
Rescue & Emergency Medical Service 30 60%
Hazardous Condition (No Fire) 3 6%
False Alarm & False Call 8 16%
TOTAL 50 100%
Only REVIEWED and/or LOCKED IMPORTED incidents are included. Summary results for a major incident type are
not displayed if the count is zero.
emergencyreporting.com
Doc Id: 553
Page # 1 of 2
Detailed Breakdown by Incident Type
INCIDENT TYPE # INCIDENTS % of TOTAL
111 - Building fire 4 8%
113 - Cooking fire, confined to container 1 2%
118 - Trash or rubbish fire, contained 1 2%
243 - Fireworks explosion (no fire) 3 6%
311 - Medical assist, assist EMS crew 14 28%
321 - EMS call, excluding vehicle accident with injury 4 8%
322 - Motor vehicle accident with injuries 8 16%
323 - Motor vehicle/pedestrian accident (MV Ped) 1 2%
324 - Motor vehicle accident with no injuries. 2 4%
351 - Extrication of victim(s) from building/structure 1 2%
412 - Gas leak (natural gas or LPG) 1 2%
444 - Power line down 1 2%
463 - Vehicle accident, general cleanup 1 2%
733 - Smoke detector activation due to malfunction 1 2%
735 - Alarm system sounded due to malfunction 2 4%
743 - Smoke detector activation, no fire - unintentional 1 2%
745 - Alarm system activation, no fire - unintentional 2 4%
746 - Carbon monoxide detector activation, no CO 2 4%
TOTAL INCIDENTS: 50 100%
Only REVIEWED and/or LOCKED IMPORTED incidents are included. Summary results for a major incident type are
not displayed if the count is zero.
emergencyreporting.com
Doc Id: 553
Page # 2 of 2
Taftville Fire Department
Taftville, CT
This report was generated on 7/14/2021 6:03:24 AM
Incident Statistics
Zone(s): All Zones | Start Date: 06/01/2021 | End Date: 06/30/2021
INCIDENT COUNT
INCIDENT TYPE # INCIDENTS
EMS 31
FIRE 42
TOTAL 73
TOTAL TRANSPORTS (N2 and N3)
APPARATUS # of APPARATUS # of PATIENT TRANSPORTS TOTAL # of PATIENT
TRANSPORTS CONTACTS
TOTAL
PRE-INCIDENT VALUE LOSSES
$0.00 $0.00
CO CHECKS
TOTAL
MUTUAL AID
Aid Type Total
Aid Given 7
Aid Received 2
OVERLAPPING CALLS
# OVERLAPPING % OVERLAPPING
21 28.77
LIGHTS AND SIREN - AVERAGE RESPONSE TIME (Dispatch to Arrival)
Station EMS FIRE
Taftville Fire Department 0:06:40 0:07:51
AVERAGE FOR ALL CALLS 0:07:36
LIGHTS AND SIREN - AVERAGE TURNOUT TIME (Dispatch to Enroute)
Station EMS FIRE
Taftville Fire Department 0:02:54 0:02:55
AVERAGE FOR ALL CALLS 0:03:04
AGENCY AVERAGE TIME ON SCENE (MM:SS)
Taftville Fire Department 25:32
Only Reviewed Incidents included. EMS for Incident counts includes only 300 to 399 Incident Types. All other incident
types are counted as FIRE. CO Checks only includes Incident Types: 424, 736 and 734. # Apparatus Transports = #
of incidents where apparatus transported. # Patient Transports = All patients transported by EMS. # Patient Contacts emergencyreporting.com
= # of PCR contacted by apparatus. This report now returns both NEMSIS 2 & 3 data as appropriate. For overlapping Doc Id: 1645
Page # 1 of 1
calls that span over multiple days, total per month will not equal Total count for year.
Taftville Fire Department
Taftville, CT
This report was generated on 7/14/2021 6:05:41 AM
Breakdown by Major Incident Types for Date Range
Zone(s): All Zones | Start Date: 06/01/2021 | End Date: 06/30/2021
MAJOR INCIDENT TYPE # INCIDENTS % of TOTAL
Fires 2 2.74%
Rescue & Emergency Medical Service 31 42.47%
Hazardous Condition (No Fire) 1 1.37%
Service Call 17 23.29%
Good Intent Call 13 17.81%
False Alarm & False Call 9 12.33%
TOTAL 73 100%
Only REVIEWED and/or LOCKED IMPORTED incidents are included. Summary results for a major incident type are
not displayed if the count is zero.
emergencyreporting.com
Doc Id: 553
Page # 1 of 2
Detailed Breakdown by Incident Type
INCIDENT TYPE # INCIDENTS % of TOTAL
111 - Building fire 1 1.37%
113 - Cooking fire, confined to container 1 1.37%
311 - Medical assist, assist EMS crew 16 21.92%
321 - EMS call, excluding vehicle accident with injury 10 13.7%
322 - Motor vehicle accident with injuries 1 1.37%
324 - Motor vehicle accident with no injuries. 3 4.11%
351 - Extrication of victim(s) from building/structure 1 1.37%
412 - Gas leak (natural gas or LPG) 1 1.37%
554 - Assist invalid 14 19.18%
561 - Unauthorized burning 2 2.74%
571 - Cover assignment, standby, moveup 1 1.37%
611 - Dispatched & cancelled en route 9 12.33%
622 - No incident found on arrival at dispatch address 3 4.11%
653 - Smoke from barbecue, tar kettle 1 1.37%
741 - Sprinkler activation, no fire - unintentional 1 1.37%
743 - Smoke detector activation, no fire - unintentional 8 10.96%
TOTAL INCIDENTS: 73 100%
Only REVIEWED and/or LOCKED IMPORTED incidents are included. Summary results for a major incident type are
not displayed if the count is zero.
emergencyreporting.com
Doc Id: 553
Page # 2 of 2
Agenda
PUBLIC SAFETY COMMITTEE AGENDA
Wednesday, July 14, 2021
7:00pm
City Council Chambers
Norwich City Hall
100 Broadway, Norwich, CT
The meeting shall be televised on the Public Access Channel and
posted on the city website, www.norwichct.org in realtime.
1. Call to Order – Determination of a Quorum
2. Adoption of previous meeting minutes
a. 6/9/2021
3. Citizen Comment (please state name address)
4. Unfinished Business
a. COVID-19 update
5. New Business
a. Department and Agency updates (please identify yourself by
name and title)
i. NPU
ii. American Ambulance
iii. Police Department
iv. Emergency Management
v. Fire Departments
1. Norwich Fire
2. Taftville
3. Yantic
4. Occum
5. East Great Plain
6. Laurel Hill
6. Public Safety items for future discussion
7. Next Meeting: August 11, 2021
8. Adjournment
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