City Council Meetings
Regular MeetingProvo, UT · July 22, 2025
Minutes
Please Note – These minutes have been prepared with a timestamp linking the agenda items to the video
discussion. Electronic version of minutes will allow citizens to view discussion held during council meeting.
PROVO MUNICIPAL COUNCIL
Regular Meeting Agenda
5:30 PM, Tuesday, July 22, 2025
Council Chambers (Room 100)
Hybrid meeting: 445 W. Center Street, Provo, UT 84601 or
https://www.youtube.com/provocitycouncil
Roll Call
THE FOLLOWING MEMBERS OF THE COUNCIL AND ADMINISTRATION WERE PRESENT:
Councilor Becky Bogdin Councilor Craig Christensen
Councilor Gary Garrett Councilor George Handley
Councilor Travis Hoban Councilor Katrice MacKay
Councilor Rachel Whipple Mayor Michelle Kaufusi
Chief Administrative Officer Scott Henderson City Attorney Brian Jones
Executive Council Director Justin Harrison City Recorder Heidi Allman
Conducting: Chair Gary Garrett
Prayer – Jeff Whitlock
Pledge of Allegiance – Councilor Handley
Councilor Handley introduced two visitors from Iran, Alireza and Maryam Taghderreh, who were in Utah
for a visit to Brigham Young University. He shared that Ali would be lecturing the following day and is a
translator of works by Henry David Thoreau and Ralph Waldo Emerson. He noted that the couple had
been enjoying their time observing different parts of the country, including attending the Provo City
Council meeting. He expressed gratitude and honor for their presence.
Presentations, Proclamations, and Awards
1 A presentation recognizing the Provo City Employee of the Month (25-007) 0:08:19
Mayor Kaufusi took a moment to recognize an exceptional employee whose dedication, professionalism,
and service have positively impacted the community. She emphasized the importance of both teamwork
and individual contributions within the City organization. She then invited Airport Director Brian
Torgersen to present the July 2025 Employee of the Month Award to a distinguished member of the
airport team.
Mr. Torgersen recognized Matt Jensen as the July 2025 Employee of the Month. He praised Matt’s
professionalism, reliability, and leadership in managing key airport operations, including FAA
compliance, scheduling, wildlife management, snow removal, and airline gate coordination. Brian noted
Matt’s calm attitude, willingness to tackle tough issues, and behind-the-scenes efforts that keep the
airport running smoothly. He also thanked Matt’s wife for her support.
2 A presentation recognizing Heidi Allman as a Certified Municipal Clerk (25-007) 0:12:55
Provo City Council Meeting – July 22, 2025 Page 1 of 4
Please Note – These minutes have been prepared with a timestamp linking the agenda items to the video
discussion. Electronic version of minutes will allow citizens to view discussion held during council meeting.
John Borget, Director of Administrative Services, presented an award to City Recorder Heidi Allman in
recognition of her recent achievement in earning the Certified Municipal Clerk (CMC) designation from
the International Institute of Municipal Clerks (IIMC). He read a letter from IIMC President Dawn
Abrahamson, which praised Heidi’s educational accomplishments, professional contributions, and
commitment to lifelong learning. John expressed his appreciation for Heidi’s dedication, noting that she
began improving processes and learning her role immediately after her promotion. He commended her
close work with the Council and formally recognized her service and commitment to the City.
Kim Crane, on behalf of the Utah Municipal Recorders Association, congratulated Heidi Allman on
earning her certification, acknowledging the significant effort required to achieve it. She also thanked
the Mayor, City Administration, and staff for supporting Heidi’s participation in the necessary training
and classes. She shared her admiration for Heidi’s achievements.
3 A presentation recognizing Provo City as the Winner of the 2025 Utah IT Excellence Award
(25-007) 0:16:30
Mr. Borget announced that Provo City’s Information Systems Division received the 2025 Utah IT
Excellence Award for Best Partnership or Leadership. The award recognized the City’s leadership in
creating the Utah Government IT Mutual Aid Agreement, a statewide effort led by IT Director Josh Ihrig
and supported by over 25 jurisdictions. The agreement enables cities and agencies to share IT staff and
cybersecurity resources during emergencies. John praised the team’s innovation and collaboration,
noting this is the third consecutive year Provo’s IT Division has received statewide recognition. He
formally recognized Josh and his team for their outstanding work.
Chair Garrett, on behalf of the Council, expressed appreciation and gratitude to John Borget for his
dedicated service. He highlighted John's trusted guidance during the budget process each year and
recognized his 22 years as Administrative Services Director and nearly 29.5 years of total service to
Provo City. He commended John’s remarkable career and contributions to the city.
Public Comment 0:22:45
Chair Garrett read the public comment guidelines and opened the floor for public comment.
Lionheart, of Provo, shared that he recently returned after spending time in Grants Pass, Oregon,
studying approaches to homelessness. As a member of Provo’s unhoused population, he expressed
concerns about policies that he feels increase the hardship for those without stable housing. He noted
that the Food and Care Coalition requires individuals receiving services to leave the area within 15 to 30
minutes, which he said is especially difficult for those with disabilities. He also emphasized the critical
importance of obtaining identification, explaining that it is necessary to move forward in life—such as
opening a bank account or renting a home. Despite successfully gathering supporting documents, he
faced significant challenges accessing the nearest driver’s license office, which is over seven miles away.
He stated that traveling there and back in a wheelchair took him six days. He urged the Council to
consider the barriers faced by individuals experiencing homelessness and asked for better opportunities
and support.
John Hale, of Provo, shared a personal experience involving the towing of his vehicle after it was
borrowed by two employees who were stopped for speeding. He expressed frustration that none of the
Provo City Council Meeting – July 22, 2025 Page 2 of 4
Please Note – These minutes have been prepared with a timestamp linking the agenda items to the video
discussion. Electronic version of minutes will allow citizens to view discussion held during council meeting.
reasons given by law enforcement—speeding, license issues, and insurance reporting problems—were,
on their own, sufficient cause for towing under the law. He stated it took him 11 months of persistent
communication with law enforcement, state officials, and media to be reimbursed for the towing fee.
John emphasized that although he could have made more money focusing on his work, he chose to
pursue justice because of his principles. He concluded by defending the legality of sober homes under
the Federal Fair Housing Act and expressed concern that local opposition, including from fellow
members of his faith, undermines both the law and his religious convictions.
With no additional public comments, Chair Garrett closed the public comment portion of the meeting.
Action Agenda
4 A resolution consenting to board and commission appointments. (25-031) 0:27:41
Motion: An implied motion to approve Resolution 2025-36, as currently constituted, has been
made by council rule.
Mayor Kaufusi recommended the following for appointments:
Jeff DeMille Airport Board
Beth Provence Transportation and Mobility Advisory Committee
David Hurtado Transportation and Mobility Advisory Committee
Kendall Thurston Transportation and Mobility Advisory Committee
Maryan Shumway Library Board
Jenny Spadafora Library Board
Alyssa Hansen Library Board
Stephanie Breinholt Arts Council
Nate Keller Arts Council
Isaac King Arts Council
Matthew Wheelright Planning Commission
Joel Temple Planning Commission
Chair Garrett opened the public comment period, and with no comments from the public or discussion
from the Council, he proceeded to call for a vote.
Vote: The motions passed 7:0 with Councilors Bogdin, Christensen, Garrett, Handley,
Hoban, MacKay, and Whipple in favor.
5 A public hearing regarding the issuance of wastewater revenue bonds for State of Utah
loan. (25-075) 0:32:43
Jimmy McKnight, Public Works Division Director, presented. He introduced the public hearing by
providing background on the funding for the next phase of improvements to the City’s reclamation
plant. He explained that Provo has secured two sources of outside funding: a $7 million award from the
State Water Quality Board—consisting of a $2.5 million grant and a $4.5 million loan at 0.75% interest
over 20 years—and a $29 million revenue bond, previously approved by the Council in November 2024
and issued in early 2025. He noted that the purpose of this public hearing was to address the $4.5
Provo City Council Meeting – July 22, 2025 Page 3 of 4
Please Note – These minutes have been prepared with a timestamp linking the agenda items to the video
discussion. Electronic version of minutes will allow citizens to view discussion held during council meeting.
million state loan, which requires additional public notice and comment before final approval. More
than 21,000 notices were sent to Provo utility customers in compliance with state requirements. Jimmy
concluded by stating that City staff and bond counsel were present to answer any questions related to
the funding.
Chair Garrett opened the public hearing. With none, he closed the public hearing period.
6 An ordinance amending the consolidated fee schedule to add a congressional expedite
passport postage fee. (25-079) 0:36:30
Motion: An implied motion to approve Ordinance 2025-43, as currently constituted, has been
made by council rule.
Britny Densley, Call Center Manager, presented. She said since beginning passport services in 2018,
Provo’s Customer Service Division has grown from processing 20–30 applications per month to over 200
during peak times. Earlier this year, the Western Passport Agency invited Provo City to become one of
only two locations in Utah authorized to accept congressional expedited passport applications. This
service supports individuals with urgent travel needs who have received a congressional authorization
letter. As part of the expedited process, Provo City is required to Priority Express ship the completed
applications to the passport agency. To cover this cost, staff proposed an amendment to the City’s fee
schedule to include a $27.50 postage fee, to be paid by applicants.
Chair Garrett opened the public comment period. Hearing none, he closed the public comment and
invited discussion from the Council. With no further comments, he proceeded to call for a vote.
Vote: The motions passed 7:0 with Councilors Bogdin, Christensen, Garrett, Handley,
Hoban, MacKay, and Whipple in favor.
Adjournment
The meeting was adjourned by unanimous consent at approximately 6:04 PM.
5th day of August, 2025
Provo City Council Meeting – July 22, 2025 Page 4 of 4
Agenda
PROVO MUNICIPAL COUNCIL
Regular Meeting Agenda
5:30 PM, Tuesday, July 22, 2025
Council Chambers (Room 100)
Hybrid meeting: 445 W. Center Street, Provo, UT 84601 or
https://www.youtube.com/provocitycouncil
The in-person meeting will be held in the Council Chambers. The meeting will be available to the public
for live broadcast and on-demand viewing on YouTube and Facebook at: youtube.com/provocitycouncil
and facebook.com/provocouncil. If one platform is unavailable, please try the other. If you do not have
access to the Internet, you can join via telephone following the instructions below.
TO MAKE A VIRTUAL PUBLIC COMMENT:
To participate in the public comment portion(s) of the meeting, call in as an audience member as the
presentation is wrapping up. Be sure to mute/silence any external audio on your end to reduce feedback
(if you are viewing the live proceedings on YouTube, mute the YouTube video; you will be able to hear
the meeting audio through the phone while you are on the line).
Press *9 from your phone to indicate that you would like to speak. When you are invited to speak, the
meeting host will grant you speaking permission, calling on you by the last four digits of your phone
number. Please begin by stating your first and last name, and city of residence for the record. After you
have shared your comment, hang up. If you wish to comment on a later item, simply re-dial to rejoin the
meeting for any subsequent comment period(s).
July 22 Council Meeting: Dial 346 248 7799. Enter Meeting ID 818 1280 7773 and press #. When asked for
a participant ID, press #. To join via computer, visit zoom.us and enter the meeting ID and passcode:
936024.
Decorum
The Council requests that citizens help maintain the decorum of the meeting by turning off
electronic devices, being respectful to the Council and others, and refraining from applauding
during the proceedings of the meeting.
Opening Ceremony
Roll Call
Prayer
Pledge of Allegiance
Presentations, Proclamations, and Awards
1 A presentation recognizing the Provo City Employee of the Month (25-007)
2 A presentation recongnizing Heidi Allman as a Certified Municipal Clerk (25-007)
3 A presentation recognizing Provo City as the Winner of the 2025 Utah IT Excellence
Award (25-007)
Public Comment
Fifteen minutes have been set aside for any person to express ideas, concerns, comments, or
issues that are not on the agenda:
Please state your name and city of residence into the microphone.
Please limit your comments to two minutes.
State Law prohibits the Council from acting on items that do not appear on the agenda.
Action Agenda
4 A resolution consenting to board and commission appointments. (25-031)
5 A public hearing regarding the issuance of wastewater revenue bonds for State of
Utah loan. (25-075)
6 An ordinance amending the consolidated fee schedule to add a congressional expedite
passport postage fee. (25-079)
Adjournment
If you have a comment regarding items on the agenda, please contact Councilors at council@provo.gov
or using their contact information listed at: provo.gov/434/City-Council
Materials and Agenda: agendas.provo.org
Council meetings are broadcast live and available later on demand at youtube.com/ProvoCityCouncil
To send comments to the Council or weigh in on current issues, visit OpenCityHall.provo.org.
The next Council Meeting will be held on Tuesday, August 5, 2025. The meeting will be held in the Council
Chambers, 445 W. Center Street, Provo, UT 84601 with an online broadcast. Work Meetings generally begin
between 12 and 4 PM. Council Meetings begin at 5:30 PM. The start time for additional meetings may vary. All
meeting start times are noticed at least 24 hours prior to the meeting.
Notice of Compliance with the Americans with Disabilities Act (ADA)
In compliance with the ADA, individuals needing special accommodations (including auxiliary communicative aids
and services) during this meeting are invited to notify the Provo Council Office at 445 W. Center, Provo, Utah
84601, phone: (801) 852-6120 or email kmartins@provo.gov at least three working days prior to the meeting.
Council meetings are broadcast live and available for on demand viewing at youtube.com/ProvoCityCouncil.
Notice of Telephonic Communications
One or more Council members may participate by telephone or Internet communication in this meeting. Telephone
or Internet communications will be amplified as needed so all Council members and others attending the meeting
will be able to hear the person(s) participating electronically as well as those participating in person. The meeting
will be conducted using the same procedures applicable to regular Municipal Council meetings.
Notice of Compliance with Public Noticing Regulations
This meeting was noticed in compliance with Utah Code 52-4-207(4), which supersedes some requirements listed in
Utah Code 52-4-202 and Provo City Code 14.02.010. Agendas and minutes are accessible through the Provo City
website at agendas.provo.org. Council meeting agendas are available through the Utah Public Meeting Notice
website at utah.gov/pmn, which also offers email subscriptions to notices.
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