Bicycling & Shared Path Advisory Committee
Regular MeetingSalem, MA · November 6, 2019
Minutes
Meeting Minutes
Salem Bicycling Advisory Committee
Wednesday, November 6, 2019 6:30 p.m.
City Hall Annex, 98 Washington Street
First Floor Conference Room
Members Present: Eric Papetti (Chair), Michael Williamson, Ray Swartz, Jayne O’Leary, Josh
Gillis, John Wathne, Matt Caruso, Alexandra Maranto
Members Absent: Michael Jaros, Joe O’Neil, Kylie Sullivan
Also Present: Tom Devine, Senior Planner
Call Meeting to Order
Papetti opens the meeting.
Bike and Scooter Share: Karl Alexander and Walter Christiansen of Zagster to Present
Document referenced: Salem Bike Share Annual Report, 9.1.2018 through 8.31.2019, Zagster.
Papetti introduces Walter Christiansen, Zagster’s operations manager for the City of Salem, to
speak briefly before leaving for another commitment. Christiansen states that he manages the
movement of bikes and scooters day to day. Any complaint or concern results in an action by his
staff. They have come up with a plan to address concerns they have heard. He assures the group
that bikes have not fallen by the wayside since the launch of the scooter share, despite the higher
visibility of the scooters. The scooter staff will grab any stray bikes they see and they are
currently implementing a plan to address rebalancing issues.
Karl Alexander of Zagster introduces himself. Papetti asks if there is one team with one van
doing all bike and scooter rebalancing. Christiansen says morning deployment and evening
pickup crews are primarily focuses on the scooters. The daytime scooter rebalancer also
rebalances bikes and grabs bikes in need of repair. Evening crew will put out repaired bikes.
Alexander says this is in addition to the bike mechanic’s daily work.
Papetti asks what technology Zagster uses internally to track the bikes. Christiansen says it is the
same data as in the rider app. Zagster staff face the same issues riders do when the data is not
correct. They are constantly looking for software and hardware upgrades to better serve the
system. Christiansen leaves for his other commitment.
Alexander had previously provided a one-year overview of Zagster data to the committee. He
provides an overview of Zagster and the micomobility industry. He says Zagster plans to provide
about 30 bikes at 7 stations throughout the winter for the first time. They will be eliminating the
no-cost off-station parking option. Caruso asks how many bikes they had last winter. Alexander
says the system was offline. Wathne asks how off-station parking will be prevented. Alexander
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says there are a number of ways that can be done. They have discussed a user fee, but will not go
that route at this time. It will just be instructions and warnings. Currently 70% of rides are ended
off station and the goal is to bring that number down substantially.
Devine states that Zagster’s contract is for a fully docked system. As part of Zagster’s overall
flexibility and adaptiveness, they implemented the off-station option as a pilot in 2018. They had
no contractual obligation to do this and have the full right to end the pilot at any time. Zagster,
Salem State University, and the City are working to get on the same page about how to stop the
unrestricted off-station parking. It is an easy transition to restrict the system to docked only when
offering a limited winter system for the first time. But we will have to decide how to make it
work come spring when we return to full operation.
Papetti asks what the number of trips per bike per day has been year over year. Alexander says
they were around .8 through August. Papetti asks how many bikes are in the system. Alexander
says there are 80 contracted, with about 65 currently on the road. Papetti asks how this number
works. Alexander says there are spares and bikes being repaired. Devine reports that October
2018 had 42 rides per day and October 2019 had 45. That is with 50 bikes in 2018 to 80 in 2019.
Papetti sees that as a substantial decline in per bike per day ridership.
Papetti explains that the app has been unreliable. It does not accurately show where bikes are. It
often shows something around 25 bikes in the system. Alexander states that the problem occurs
because the last location isn’t recorded properly. Each time a bike has its ride ended off station, it
is less likely to be tracked in the system. When a rider opens the app at a dock, it scans all the
bikes at that dock. But off-station bikes are not tracked this way.
Papetti asks if the software will be upgraded to handle off-station parking. Alexander says a bike
that the system loses can be brought back in if another rider riders it. Papetti says he used the
system regularly, but the system has become unusable and one time resulted in him missing his
ferry to work. Wathne asks if it is expensive to add a transponder to the bikes? Alexander says
the off-station option went well last year, but this year it has not worked as well. Ending of off-
station option has solved these problems in other markets. Papetti says the goal is for a functional
system and if the Zagster technology won’t work, Zagster should take a hard look at their
hardware and software. Alexander says the scooters are cell-enabled, but this requires at least
weekly charging, which happens anyway with the scooters. The bikes have no major electric
component. Wathne suggests a small solar panel. Wathne suggests guidelines that allow off-
station parking at priority areas to make it a little more centralized and manageable.
Williamson asks if bike will be pulled ahead of major storms and Alexander replies
affirmatively. Gillis suggests that a transponder could be charged just like the lights are powered
by the turning of the wheels. O’Leary suggests having power at the docks to charge
transponders.
Katherine Klein of 43 Bayview Ave. says she is concerned about kids joyriding. Alexander says
they require an ID to be scanned to verify their age, but they are unable to stop parents or other
adults from setting up a minor’s account. He says they are doing education and outreach,
including attending a block party and the farmers market. Devine says all police have a factsheet
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about enforcement. Police had found a particular individual setting up accounts for minors and
that can be addressed. In addition, scooters now have larger 3-digit ID numbers. If someone sees
someone riding recklessly or breaking any rules, they can report the location, time, and scooter
number and Zagster, who has the ability to suspend the account.
Papetti says he has seen scooter programs in other countries where people as young as 14 can
ride. Alexander says they generally defer to the local policy for rider age minimum and in this
case he thinks the 18+ decision was the right one.
Alexander says they completed a user survey and have prepared information for the City to
disseminate. Gillis asks if there was a downtick in ridership when the scooters came online.
Alexander says there was a decrease in bike availability as the scooters came online and this can
be a hard time of year for maintenance. There has been a dip in September and October in bike
rides, but ridership was high previously. Devine states that while bike ridership flattened out
when the scooter system launched, the preliminary survey results shows only 4% of scooter rides
replacing bike rides.
Pop-Up Bike Lanes
Document referenced: Memorandum Re: Weekend Pop-Up Separated Bike Lane Evaluation,
from Lydia Hausle of Toole Design to Tom Devine, David Kucharsky, and Nick Downing,
10/16/2019.
Devine provides an overview of the summary memo. Devine adds that the City received
additional public feedback, some supportive and some critical. The critical comments were
primarily about the reduction in street parking. Some were concerned about the lack of safe
pedestrian crossings when people were expected to park across the street from their destination.
One business owner was worried that the pop-up lanes looked like a construction site and that
dissuaded some potential customers from stopping. Devine reports that City staff had many
constructive conversations with bike skeptics who were not reached throughout the Bike Master
Plan’s engagement process.
Klein wonders whether it was worth giving up so much parking for this.
Rinus Oosthoek of the Salem Chamber of Commerce suggests informing his organization of
these projects and the rationale behind them before they are implemented.
Devine states that there are limitations to the network of bike infrastructure that the North Street
pop-up lanes connect to. There are ways to connect to downtown, but none of them area great.
This may have been a barrier to ridership. Devine believes that if there is a better connection to
downtown, ridership of temporary or permanent lanes would likely be higher and better justify
some loss of parking. Until that connection is made, it may be appropriate to substantially
maintain existing street parking with any bike lanes. When the downtown connection is made, a
longer term bike facility on North Street might involve some consolidation of parking, but it
would be a balance.
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Bicycle Benefits Rollout
Devine reports that he had been in touch with Notch Brewery and they expressed interest and
took a starter pack. Front Street Coffeehouse also expressed interest in participating. Williamson
has been in touch with Mercy Tavern, Gulu Gulu, Mr. Crepe, and the Lobster Shanty. O’Leary
had spoken with staff at the Waterfront Hotel.
Collective Procurement for North Shore Micromobility Program
Devine reports that the City has been working with MAPC and North Shore municipalities to
look at how to procure a bike and scooter share operator for a regional program. They have
released a Request for Information that welcomes operators to respond with details about the
service they would like to provide. The Committee will be welcome to review the responses.
Fort Avenue Two-Way Protected Bike Lane
A resident asks whey the neighborhoods were not notified before the bike lanes went into effect.
Devine provides background and rationale on the project. He acknowledges the City’s failure to
conduct the robust outreach it usually does. He apologizes for this and notes that the
conversations with the neighborhood that should have taken place before are taking place after.
There is an upcoming neighborhood meeting where the Director of Traffic & Parking will
continue the discussion with neighbors. Devine also notes that some of the pavement markings
are incorrect and will be fixed.
Williamson states that his running group is ecstatic about the new lanes because they decrease
speeds and increase safety. Caruso says he sees that it is a change that forces people to drive
slower with the narrower road.
Papetti states that the project is new and will be tweaked and that the City will continue to want
to hear from anyone with comments or questions about how it can be improved. He says he is
highly supportive of the project. Caruso asked what the City could have done better for outreach.
Devine says many tools could have been used, such as direct mailing, public presentations, social
media posts, or communication through the Ward Councilor. Gillis asked if this was due to the
rush to get the job done. Devine says, yes, there was a time-sensitive opportunity to do this, but it
doesn’t excuse the City. Papetti says this has been on the Bike Committee agendas, and these
meetings are public.
Oosthoek says outreach is essential for any specific project because the Bike Master Plan’s
outreach was not for specific projects.
Washington Street (Mill Street to Bridge Street) Preliminary Design and Cost Estimate
Document referenced: Memorandum Re: Response to Comments Received on Preliminary
Design Assessments, from Lydia Hausle to Tom Devine, Toole Design, 11/5/2019.
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Devine presents Toole Design’s memo documenting its response to comments on the
Washington Street concept plans. Next steps include Toole’s completion of the concept for the
segment from New Derby to Bridge Street that the Committee will have the opportunity to
review. Toole has very roughly sketched out possibilities for that segment to see what can be
done within the existing width. Parking protected lanes can be added with only very limited loss
of parking. Papetti stressed the need to have that draft concept completed by the next meeting.
Toole will refine its concepts and cost estimates based on the Committee’s comments, but the
Washington/Mill/Canal Street intersection may be a quicker build project for the next year. The
Committee agrees to provide any further comments by the end of the following week.
North Street
Devine reports that the City is looking to have Toole Design Group create a design through
restriping to create conventional bikes lanes and additional crosswalks. This would maintain
almost all of the existing legal parking. Papetti notes that during the pop-up bike lane, there was
always adequate parking capacity and thinks protected lanes should be put in. Devine suggests
that it is hard to justify substantial loss of parking before creation of a better bike connection to
downtown that results in higher bike utilization. Wathne asks what the thinking is for the North
River Crossing. Devine says the Bike Master Plan makes general recommendations, but there is
no specific project currently in the works.
Meg Riccardi of 23 Orchard Street says she is excited about providing new bike infrastructure.
She adds that the crosswalks will be a big benefit.
Oosthoek states that early outreach to businesses is essential.
Papetti says it doesn’t have to be all or nothing. There may be segments that could be
implemented now. Adding protected lanes never gets easier. Maranto says she wouldn’t ride
with her child without a good connection into downtown. Wathne remarks that there must be
space to create a connection into downtown.
A resident asks why bikes are being added when traffic is so congested and parking is limited.
Members discuss the benefits of biking.
Bridge Street MassWorks Project
Devine says he will have detailed responses form Stantec for the Committee’s comments. Papetti
says that David Knowlton committed to holding a public meeting when the project reaches 25%.
Devine will follow up with Knowlton.
Canal Street Path, Phase II
Devine reports that the project may have a 22-month schedule. Some vegetation removal has
occurred and there is potential for work to begin in the part of the path not immediately adjacent
to the rail line.
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Harmony Grove Road
Devine reports that the Solomon Foundation has committed to providing a portion of the funding
for a feasibility study for a path through this area. Salem and Peabody have identified funding to
cover the remaining cost. They will issue an RFP shortly to select a design and engineering firm.
The scope will be a review of the possibilities for an alignment of a separated path where it may
interface with private properties or the active freight rail line.
Downtown Bike Lane Striping
Devine reports that the project is substantially complete with some final state route and bus stop
markings remaining.
Harbor Connector (Szetela Lane) Path
Devine states that the project is going out to bid in the coming weeks. Papetti stressed the need to
review this project further prior to bidding.
Miscellaneous
Williamson asks about the path along the river at Riverview Place development at Flint and
Mason Streets. Devine says there was an option the City once held to extend Commercial Street
all the way through to Flint Street. The development project includes a path along its own river
frontage. The neighboring property includes a piece of land between Riverview Place and the
river. That private property will be required to construct a path segment when that property
undergoes an expansion or change in use that triggers Chapter 91.
O’Leary says she continues to try to get New England Mountain Bike Association’s North Shore
chapter to get volunteers to help clean up Salem Woods and its paths. The group has agreed to
tour the area. She will need to follow up with Friends of Salem Woods and Salem Parks &
Recreation.
Update on Salem State University South Campus Reuse Study
Devine reports that Salem State is selling its 22-acre South Campus property and the City and
Salem State are holding a visioning process to develop a vision for the site. Papetti is on the
working group to highlight the multimodal transportation possibilities for the site. There will
soon be a second public forum and an online survey.
Galen Mook of MassBike to attend December 4 Meeting
Devine states that Galen will attend to discuss opportunities for coordination with MassBike.
Meeting minutes
Caruso motions and Wathne seconds to approve the July 17, 2019 minutes.
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Adjourn
Williamson motions and O’Leary seconds to adjourn at 8:15pm.
Approved by the Salem Bicycling Advisory Committee on March 3, 2020.
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Agenda
City of Salem
BICYCLING ADVISORY COMMITTEE
Notice of Meeting
You are hereby notified that the Salem Bicycling Advisory Committee will meet on Wednesday,
November 6, 2019 at 6:30pm in the First Floor Conference Room at the City Hall Annex, 98
Washington Street.
MEETING AGENDA
1. Call Meeting to Order
2. Public Comment
3. Discussion of Bicycling Initiatives and Programs
a. Bike and Scooter Share: Karl Alexander of Zagster to Present
b. Pop-Up Bike Lanes
c. Bicycle Benefits Rollout
d. Collective Procurement for North Shore Micromobility Program
4. Discussion of Bicycling Infrastructure Projects
a. Fort Avenue Two-Way Protected Bike Lane
b. Washington Street (Mill Street to Bridge Street) Preliminary Design and Cost Estimate
c. North Street
d. Bridge Street MassWorks Project
e. Canal Street Path, Phase II
f. Harmony Grove Road
g. Downtown Bike Lane Striping
h. Harbor Connector (Szetela Lane) Path
i. Miscellaneous
5. Other Business
a. Update on Salem State University South Campus Reuse Study
b. Galen Mook of MassBike to attend December 4 Meeting
c. Meeting Minutes
6. Adjourn
Know your rights under the Open Meeting Law, Massachusetts General Law Chapter 30A
Sections 18-25 and City Ordinance Sections 2-2028 through 2-2033
98 Washington Street Salem, Massachusetts 01970 978-619-5685 salem.com
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