Local Development Finance Authority
Regular MeetingSterling Heights, MI · February 21, 2023
Minutes
CITY OF STERLING HEIGHTS
LOCAL DEVELOPMENT FINANCE AUTHORITY
Approved
MINUTES OF THE REGULAR MEETING
FEBRURY 21, 2023 – 8:00 a.m.
6633 18 Mile Road, Sterling Heights, MI 48314
586-884-9322
Velocity Building
Phil Hunsberger called the meeting to order at 8:00 a.m.
Pledge of Allegiance
Members present at roll call: Josephine Attisha, Dr, Michael Balsamo, Bill Holbrook, Phil
Hunsberger, Laurel Johnson, Dominic Patrus, Amy Rencher, Vicky Rowinski, Jeanne Schabath-
Lewis, Howard Sizemore
Members absent: Ellanore Evans, Josh Hundt, John Lettang, Steve Pomaville, Jill Tomyn
Also in attendance: Kathryn Quell, Management Services Specialist – City of Sterling Heights;
Luke Bonner, CEO Bonner Advisory Group, Senior Economic Development Advisor – City of
Sterling Heights; April Boyle, Senior Advisor for Entrepreneurship and Innovation; Jake Parcell,
Planning – City of Sterling Heights; Michael Kaszubski - ReGroup Advisors; John Hall –
Applied Reseach Associates
Motion to Approve the Agenda
Moved by Balsamo, supported by Schabath-Lewis, to approve the agenda as presented.
Ayes: All
Nays: None
Motion carried.
Motion to Approve the CONSENT AGENDA as presented
Moved by Hunsberger, supported by Rowinski, to approve the Consent Agenda as presented.
A. To approve the minutes of the Special Meeting of November 22, 2022.
Ayes: All
Nays: None
Motion carried.
New Business
To Consider the Proposal to replace the touchscreen directory at both entrances to the
Velocity building between the City of Sterling Heights Local Development Finance
Authority (LDFA) and Interactive Touchscreen Solutions, Inc. in the amount of $7,077.00.
Ms. Quell stated that the current touchscreen directories located at both entrances to the Velocity
building are not functional. Both, the hardware and software are obsolete. Ms. Quell stated that
the submitted propoal is to upgrade the hardware and install a cloud based software system. Ms.
Quell said that by utilizing the same company, Interactive Touchscreen Solutions, there is a
significant cost savings. The existing frame is compatible with the new hardware, the software
graphic redesign will be complimentary and the cloud subscription is discounted. Additionally,
there is a customer loyalty discount. Ms. Quell stated that approval of the proposal will bring
Velocity to the level of technology necessary to support the tenants and provide a directory for
visitors to the building.
Moved by Balsamo, supported by Schabath-Lewis to approve the Proposal to replace the
touchscreen directory at both entrances to the Velocity building between the City of Sterling
Heights Local Development Finance Authority (LDFA) and Interactive Touchscreen Solutions,
Inc. in the amount of $7077.00.
Ayes: All
Nays: None
Motion carried.
To Consider Approval of the Lease Agreement between Applied Research Associates, Inc.
and the Local Development Finance Authority (LDFA).
Ms. Quell presented a month-to-month Lease Agreement between Applied Research Associates,
Inc. and the Local Development Finance Authority (LDFA) for space #2-E, consisting of 907
square feet, at a rate of $1285.00/month. Ms. Quell introduced Mr. John Hall of ARA. Mr Hall
stated Applied Research Associates, Inc. is globally recognized for technology, research,
engineering and technical support in the physical sciences. Mr. Hall said that ARA is looking
forward to creating a bigger presence in the area and continuing to work in the defense industry.
Moved by Sizemore, supported by Schabath-Lewis to approve the Lease Agreement between
Applied Research Associates, Inc. and the Local Development Finance Authority (LDFA).
Ayes: All
Nays: None
Motion carried.
Update – April Boyle, Senior Advisor for Entrepreneurship and Innovation
Ms. Boyle provided information to the LDFA Board regarding: MEDC Gateway Grant, BAF
funding, Community Manager contract, Newsletter, upcoming events, and Quarterly metrics.
To Consider Approval for the Phase 3 Contract between the City of Sterling Heights Local
Development Authority and Strategiz, LLC, in the amount of $2500.00.
Ms. Boyle stated that to execute the Strategic Plan it will be necessary to continue developing
infrastructure for Velocity. Phase 3 will continue to provide on-going consulting and operational
support along with managing metrics reporting.
Moved by Attisha, supported by Lewis to approve the Phase 3 Contract between the City of
Sterling Heights Local Development Authority and Strategiz, LLC in the amount of $2500.00.
Ayes: All
Nays: None
Motion carried.
To Approve the hiring of Community Manager position at Velocity in the amount of
$85,000.00.
Ms. Boyle stated that the Community Manager position was posted and Ms. Macpherson was a
qualified fit for the position and she is recommending approval to hire Ms. Macpherson. Mr.
Hunsberger asked if this position fits ino the whole team organization from the Strategic Plan.
Ms. Boyle stated that the Community Manager position is a combination of program manager
and marketing from the Strategic Plan organization chart. Ms. Boyle said that Ms. Macpherson
wants to grow in the position and that currently it is a starter position with potential to possibly
grow into a director position.
Moved by Schabath-Lewis, supported by Holbrook to approve the contract with Paula
Macpherson as the Community Manager at Velocity in the amount of $85,000.00 annually.
Ayes: All
Nays: None
Motion carried.
Update by ReGroup Advisors
Mr. Kaszubski presented a PowerPoint providing statistics on the progress of companies served.
ReGroup’s contract with the LDFA is for $130,000 annually. To date, $83,000 is budgeted
toward projects with $50,609.00 paid. Within the companies served, 18 new jobs are forecasted
over the next 12 months. The companies served consist of: 6 accelerator clients, 8 incoming
accelerator clients, 2 EIR to accelerator, 2 accelerator to EIR, 41 businesses evaluated to date, 9
ILZ reads from Consumer Electronic show. Mr. Hunsberger inquired as to what services are
provided. Mr. Kaszubski said, as an example, one company tests products and were expanding
to a new market. ReGroup structurally set them up as a standalone business and gave them the
strategy to market quick. Also, ReGroup found funds available to offset the costs.
Update by Luke Bonner regarding the Sterling Innovation District
Mr. Bonner stated that he has been working closely with Community Relations to incorporate the
Sterling Innovation District ino the Master Plan of the City. To bring awareness of the District
and branding, an ad will be in Site Selection Magazine for the Mackinac Conference.
Old Business
Public Comment
None
Adjournment
Moved by Balsamo, supported by Schabath-Lewis to adjourn.
Ayes: All
Nays: None
Motion carried.
The meeting adjourned at 8:48am
Agenda
CITY OF STERLING HEIGHTS
Regular Meeting of the
LOCAL DEVELOPMENT FINANCE AUTHORITY
6633 18 Mile Road, Sterling Heights
586-884-9322
VELOCITY BUILDING
February 21, 2023
8:00 AM
MEETING CALLED TO ORDER
PLEDGE OF ALLEGIANCE
ROLL CALL
APPROVAL OF AGENDA
CONSENT AGENDA
A. November 22, 2023 Regular Meeting Minutes
NEW BUSINESS
1. To Consider the Proposal to replace the touchscreen directory at both
entrances to the Velocity building between the City of Sterling Heights
Local Development Finance Authority and Interactive Touchscreen
Solutions, Inc. in the amount of $7,077.00.
2. To Approve the Lease Agreement between Applied Research Associates,
Inc. and the Local Development Finance Authority (LDFA).
3. April Boyle Programming Update
4. To Approve the Phase 3 Contract between the City of Sterling Heights
Local Development Finance Authority and Strategiz, LLC, in the amount of
$3000.00.
5. To Approve the hiring of Community Manager position at Velocity in the
amount of $85,000.00.
6. Update by ReGroup Advisors
OLD BUSINESS
PUBLIC COMMENT
ADJOURNMENT
CITY OF STERLING HEIGHTS
LOCAL DEVELOPMENT FINANCE AUTHORITY
Draft
MINUTES OF THE SPECIAL MEETING
November 22, 2022 – 8:00 a.m.
6633 18 Mile Road, Sterling Heights, MI 48314
586-884-9322
Velocity Building
Phil Hunsberger called the meeting to order at 8:03 a.m.
Pledge of Allegiance
Members present at roll call: Josephine Attisha, Phil Hunsberger, Laurel Johnson, Steve
Pomaville, Vicky Rowinski, Jeanne Schabath-Lewis, Howard Sizemore, Jill Tomyn
Members absent: Dr. Michael Balsamo, Ellanore Evans, Bill Holbrook, Josh Hundt, John
Lettang, Dominic Patrus
Also in attendance: Jason Castor, City Development Director – City of Sterling Heights; Kathryn
Quell, Management Services Specialist – City of Sterling Heights; Luke Bonner, CEO Bonner
Advisory Group, Senior Economic Development Advisor – City of Sterling Heights; Hannah
Tadros, Risk Management Coordinator – City of Sterling Heights; April Boyle, Senior Advisor
for Entrepreneurship and Innovation; Jake Parcell, Planning – City of Sterling Heights; Amy
Rencher, MEDC
Motion to Approve the Agenda
Moved by Schabath-Lewis, supported by Johnson, to approve the agenda as presented.
Ayes: All
Nays: None
Motion carried.
Motion to Approve the CONSENT AGENDA as presented
Moved by Pomaville, supported by Rowinski, to approve the Consent Agenda as presented.
A. To approve the minutes of the Regular Meeting of September 20, 2022.
B. To approve the International Landing Zone (ILZ) Lease Agreement between NOXMAT
GmbH and the Local Development Finance Authority (LDFA). The Agreement is
$0/month for six months. The program is sponsored by Macomb County Planning and
Economic Development.
C. To approve the Lease Agreement between LivePicture and the Local Development
Finance Authority (LDFA). The Agreement is month-to-month at a rate of
$243.00/month.
D. To approve the Lease Agreement between National Advanced Mobility Consortium and
the Local Development Finance Authority (LDFA). The Agreement is for one-year at a
rate of $1,000.00/month.
Ayes: All
Nays: None
Motion carried.
New Business
To Approve the Renewal Insurance Premium between the Michigan Municipal Risk
Management Authority and the Local Development Finance Authority (LDFA).
Ms. Quell stated that the MMRMA has been the carrier for insurance of Velocity since inception
and that they also cover the City’s other buildings. Ms. Quell stated that being a part of the
blanket plan allows for better rates. Ms. Quell said that Velocity has never had any claims and,
therefore, the rates have remained consistent. Ms. Quell introduced Hannah Tadros, Risk
Management Coordinator for the City of Sterling Heights to answer any questions that the Board
may have. No questions were presented. The proposal is in the amount of $12,903.00 for the
period commencing December 15, 2022 through December 15, 2023.
Moved by Sizemore, supported by Rowinski to approve the Renewal Insurance Premium
between the Michigan Municipal Risk Management Authority and the Local Development
Finance Authority (LDFA) in the amount of $12,903.00.
Ayes: All
Nays: None
Motion carried.
Update – April Boyle, Senior Advisor for Entrepreneurship and Innovation
Ms. Boyle provided information to the LDFA Board regarding: hiring a Community Manager
and what the position entails, Third Quarter 2022 Metrics, and an End of the Year Review.
Old Business
Public Comment
None
Adjournment
Moved by Schabath-Lewis, supported by Pomaville to adjourn.
Ayes: All
Nays: None
Motion carried.
The meeting adjourned at 8:26am
Business of the Local
Development Finance Meeting: 2/21/23
Authority
Sterling Heights, Michigan
AGENDA STATEMENT
OMB AS03 Rev. 11/04
Item Title: Consider The Proposal to replace the touchscreen directory at both entrances to the Velocity building
between the City of Sterling Heights Local Development Finance Authority and Interactive
Touchscreen Solutions, Inc in the amount of $7,077.00.
Submitted By: Office of Economic Development
Contact Person/Telephone: Kathryn Quell, Building Services Specialist
Administration (initial as applicable) Attachments
City Clerk x Resolution Minutes
Finance & Budget Director Ordinance Plan/Map
City Attorney (as to legal form) x Contract x Other
City Manager
Check box if this agenda item requires billing/revenue collection (fees, etc.) by Treasury Office
Executive Summary:
The current touchscreen directories at both entrances to the Velocity building are not functional. Both, the
software and hardware are obsolete. The submitted proposal is to upgrade the hardware and install a cloud
based software system. There is significant cost savings in utilizing the same company, Interactive
Touchscreen Solutions, Inc. that had installed the original touchscreens. The frame of the system is compatible
with the new hardware, the software graphic redesign will be complimentary and the cloud subscription is
discounted as an existing customer as well as a customer loyalty discount. Approval of the proposal will bring
Velocity to the level of technology necessary to support the tenants and provide a directory of the building for
visitors. The proposal is in the amount of $7077.00.
Suggested Action:
MOVED BY: SECONDED BY:
RESOLVED, to approve the Proposal to replace the touchscreen directory at both entrances to the Velocity
building between the City of Sterling Heights Local Development Finance Authority and Intereactive
Touchscreen Solutions, Inc. in the amount of $7077.00.
Business of the Local
Development Finance Meeting: 2/21/23
Authority
Sterling Heights, Michigan
AGENDA STATEMENT
OMB AS03 Rev. 11/04
Item Title: Consider Approval of the Lease Agreement between Applied Research Associates, Inc. and the
Local Development Finance Authority (LDFA).
Submitted By: Office of Economic Development
Contact Person/Telephone: Kathryn Quell, Building Services Specialist
Administration (initial as applicable) Attachments
City Clerk x Resolution Minutes
Finance & Budget Director Ordinance Plan/Map
City Attorney (as to legal form) x Contract x Other
City Manager
Check box if this agenda item requires billing/revenue collection (fees, etc.) by Treasury Office
Executive Summary:
Presented for LDFA approval, is a Month-to-Month Lease Agreement between Applied Research Associates,
Inc. and the Local Development Finance Authority (LDFA). The Agreement is for space #2-E, consisting of
907 square feet, at a rate of $1285.00/month. Applied Research Associates, Inc. is globally recognized for
applying technically-excellent, in-depth and diversified research, engineering, and technical support services to
provide answers to complex and challenging problems in the physical sciences.
Suggested Action:
MOVED BY: SECONDED BY:
RESOLVED, to approve the Lease Agreement between Applied Research Associates, Inc. and the Local
Development Finance Authority (LDFA).
Business of the Local
Development Finance Meeting: 2/21/23
Authority
Sterling Heights, Michigan
AGENDA STATEMENT
OMB AS03 Rev. 11/04
Item Title: To approve the Phase 3 Contract between the City of Sterling Heights Local Development Finance
Authority and Strategiz, LLC, in the amount of $3000.00.
Submitted By: Office of Economic Development
Contact Person/Telephone: April Boyle, Senior Advisor for Entrepreneurship and Innovation
Administration (initial as applicable) Attachments
City Clerk x Resolution Minutes
Finance & Budget Director Ordinance Plan/Map
City Attorney (as to legal form) x Contract x Other
City Manager
Check box if this agenda item requires billing/revenue collection (fees, etc.) by Treasury Office
Executive Summary:
To execute the framework provided by the Strategic plan it will be necessary to continue developing
operational infrastructure for Velocity Center. We would like to move forward with phase 3 work with
Stratgiz. During this phase we will develop clear, transparent and replicable systems that will ensure long term
sustainability and success of the organization including Metrics dashboard, tenant satisfaction surveys and
Sponsorship packet with rental agreement. The fee for this will be $3000 and the work would take place
February – June and includes the following:
Project Scope
Manage the monthly gathering and review of the Velocity Metrics Dashboard to create a culture of
accountability and on-going reporting with stakeholders on a timely basis including the LDFA, City of Sterling
Heights and MEDC.
Provide on-goning consulting and operational support for the implementation of the Velocity strategic plan.
Suggested Action:
MOVED BY: SECONDED BY:
RESOLVED, to approve the Phase 3 Contract between the City of Sterling Heights Local Development Finance
Authority and Strategiz, LLC in the amount of $3000.00.
Strategīz
Strategiz, LLC
Professional Services
Statement of Work
Client: Velocity
PSA Number: 2022-01
SOW Number: VC-03
Becky Davenport
Prepared by:
Al Herbach
Date: February 1, 2023
Project Name: Velocity Phase 3
Strategīz
Table of Contents
Table of Contents 2
Introduction 3
Scope of Services 4
Fee for Services 5
Contact Information 6
Signatures 7
SOW: VC-03 Velocity Phase III ∙ 2
Strategīz
Introduction
Strategiz, LLC (“Consultant”) will provide assistance in completing the project
(“Project”) for Velocity ("Client") according to the terms outlined in this Statement of
Work (“SOW”).
Complete Agreement
This SOW, in conjunction with the signed Professional Services Agreement (PSA
2022-01) comprises the total agreement for the described level of effort. Upon
execution of this statement, Consultant will provide the services in the time frame
described in the Project Schedule. In the event of a conflict between the terms of the
Professional Services Agreement and the Statement of Work, the terms of the
Statement of Work shall govern.
If there are any unforeseen delays in the execution of these documents, the Scope of
Services and/or Period of Performance may be adjusted based on mutually agreed
upon terms between Consultant and Client.
Expiration
Until executed by the Client and received by Consultant, this SOW shall act as a
quotation for services whose term will expire thirty (30) days from the date of issue.
Any extensions to this term must be made in writing by Consultant.
SOW: VC-03 Velocity Phase III ∙ 3
Strategīz
Scope of Services
This SOW reflects the Consultant’s understanding of the priorities established by the
Client.
Project Scope
● Manage the monthly gathering and review of the Velocity Dashboard to
create a culture of accountability and on-going reporting with stakeholders on
a timely basis including the LDFA, City of Sterling Heights, and MEDC
● Provide on-going consulting and operational support for the implementation
of the Velocity strategic plan.
Changes in Scope
If the Client attempts to introduce different goals or principles based upon new
factors introduced or discovered by the teams, including, but not limited to, the type
of work to be done, amount of hours or work to be performed, the time schedule
estimated, or a change in management direction affecting the scope of the Project,
or any other changes in direction, priority, schedule or approach once established
and agreed to in this SOW, such changes must be requested in writing by Client.
Such changes will necessarily have both a schedule and cost impact on the Project
and these changes will not be binding upon Consultant until agreed upon in writing
with the accompanying increase in price and schedule adjustment and amendment
to this SOW.
Client Responsibilities
Client will make all pertinent business records and relevant information available to
Strategiz during the term of the engagement as requested.
Payment Terms
Based on the project scope, Strategiz has provided the following quotation of fees for
this project. This fee is inclusive of all travel and other ordinary project expenses with
the exception of any meeting rental fees or food and beverage expenses associated
with focus groups and listening sessions and graphic design and printing charges.
Graphic design and printing charges for the final document and presentation will be
billed separately and at cost. Any expenses will be approved in advance by the
Client. All changes in scope will require revised time estimates and written Client
approval to implement. Strategiz will invoice the Client according to the following
schedule. Client shall pay Consultant within 15 days of receipt of invoice. Any
amount which is not paid when due shall bear interest at a rate of 1.5% per month or
portion thereof from the date such amount became due.
SOW: VC-03 Velocity Phase III ∙ 4
Strategīz
Fee for Services
Based on the project scope, deliverables identified, and estimated hours to complete
the project, Consultant has provided the following quotation of fees for this project.
As described earlier, all changes in scope will require revised time estimates and
written Client approval to implement.
Project Professional Fees
Complete Project $ 2,500.00
TOTAL $ 2,500.00
Payment Schedule
Consultant will invoice Client per the following schedule:
Payment Description Invoice Date Invoice Amount
Month 1 Professional Services February 1, 2023 $ 500.00
Month 2 Professional Services March 1, 2023 $ 500.00
Month 3 Professional Services April 1, 2023 $ 500.00
Month 4 Professional Services May 1, 2023 $ 500.00
Month 5 Professional Services June 1, 2023 $ 500.00
Total $ 2,500.00
Subsequent payments are due within 15 days of receipt of invoice. Any amount
which is not paid when due shall bear interest at a rate of 1.5% per month or portion
thereof from the date such amount became due.
Period of Performance
The period of performance for this Project will commence promptly upon Client and
Consultant’s execution of this SOW. The date planned for the start of this Project is
February 1, 2023. The actual start date will be established by mutual agreement
between Client and Consultant.
SOW: VC-03 Velocity Phase III ∙ 5
Strategīz
Contact Information
Project Manager:
Becky Davenport
Strategiz, LLC
4 Charles Street
Grosse Pointe, MI 48230
Telephone: (313) 318-9130
bdavenport@strategiz.com
Client Project Contact
Velocity
6633 18 Mile Road
Sterling Heights, MI 48314
Phone (586) 884-9320
Client Management Contact
Velocity
6633 18 Mile Road
Sterling Heights, MI 48314
Phone (586) 884-9320
Client Billing Address
Velocity
6633 18 Mile Road
Sterling Heights, MI 48314
Phone (586) 884-9320
Email address: April.Boyle@MIVelocity.com
Invoices will be emailed to the above email address with a copy to
kquell@sterling-heights.net .
SOW: VC-03 Velocity Phase III ∙ 6
Strategīz
Signatures
Statement of Work Approval
Consultant: Strategiz, LLC Client: Velocity
By: By:
__________________________________________________ ________________________________________________________
Authorized Signature Authorized Signature
Becky Davenport April Boyle
Name (please print) Name (please print)
Founding Partner Senior Advisor for Entrepreneurship and Innovation
Title Title
Date: _________________________________________ Date: _________________________________________
SOW: VC-03 Velocity Phase III ∙ 7
PAULA J. MACPHERSON
P. 586.604.9940 E. paulajmacpherson@gmail.com
EXPERIENCE
May 2022– Current
Project Manager (Contract) • MKiezi • Troy, MI
Key Accomplishments:
- Developed SOPs - Developed Pitch Decks for Funding
- Developed Due Diligence Process - Developed Tenant Attraction Material
- Developed Construction Bid Process - Worked with Investment Growth Team
Contracted by owner to evaluate current business structure and processes. I have worked with the asset team to
develop and implement a repeatable due diligence process for use in acquisitions. Developed pitch decks for the
refinance of three high profile properties. Currently working with owner to create a strategy and long-term
business plan for the redevelopment of high-profile acquisition.
October 2005 – Current
Realtor • eXp Realty • Troy, MI
Key Accomplishments:
- Create Marketing Materials - Negotiate Sales
- Work with Buyers and Sellers - Negotiate Leases
- Property Management - Broker Price Opinions
Represent buyers and sellers in the negotiation of property sales and leases. From 2008-2011 I worked directly for
16 banks listing REO properties and negotiating on behalf of the banks interest.
January 2021– August 2021
Project Manager (Contract) • Sunroof Express • Troy, MI
Key Accomplishments:
- Developed SOPs - Improved Staffing & Retention
- Improved Claim Response Ratio 80% - Improved Overall Sales by 35%
- Negotiated With Suppliers - Evaluated IT Upgrades
Contracted by owner to evaluate primary business and two ancillary businesses. I worked closely with executive
staff to develop standard operating procedures and training materials. A large part of this contract was aiding the
owner in bolstering the profitability of the two ancillary businesses that were failing prior to my retention. As a
result of my efforts the company saw a large increase in sales, lower purchase pricing with suppliers and a
streamlined process to better serve clients.
April 2019 – March 2020
Operations • Quantum Ventures of Michigan • Auburn Hills, MI
On assignment: Renew Medical
Key Accomplishments:
- Led Team to Exceeded Sales Goals - Developed & Implemented SOPs
- Created Training Materials - Designed New CRM
- Corrected Budget Inefficiencies - Conducted Time Studies
- Remediated Operational - Created & Championed Sales Goals
Inefficiencies - Staff Recruitment
- Created Positive Company Culture - Staff Coaching & Training
Worked with the management team to create the budget used for financial projections to illustrate cash needs to
investors. Actively collaborated with contracted developers to create a fully integrated CRM, predictive dialer, and
automated lead contact solution. Worked closely with investors and management team to ensure the call center
consistently achieved required sales metrics. Created training materials for use in the call center and across the
national sales team. Worked with management team to develop and implement company-wide standard
operating procedures. Worked with management team to actively recruit surgical and sales staff for various
locations throughout the U.S.
July 2017 – April 2019
Director of Operations • Quantum Ventures of Michigan • Auburn Hills, MI
On assignment: Quantum Services Group
Key Accomplishments:
- Sourced I.T. Professionals - Developed & Implemented SOP
- Created Training Materials - Implementation Team for CRM
- Developed a Positive Culture - Led Team to Meet Client SLA
- Performed Time Studies for Clients - Remediation of Client Inefficiencies
Managed staff to meet and exceed client satisfaction requirements. Responsible for sales team, project
construction, and coordination. Created processes and procedures to streamline client deliverables. Worked
with team to implement new CRM to manage accounting functions, client support requests and other critical
metrics to meet client SLA agreements. Conducted process studies for clients to help identify I.T. deficiencies
and coordinated with architects and implementation teams to correct.
November 2013 – July 2017
Executive Assistant • Quantum Ventures of Michigan • Auburn Hills, MI
Key Accomplishments:
- Created Operational Budget - Managed $1.5M Renovation
- Travel & Event Planning - Due Diligence Team
- Staffing & Payroll for Investments - Supported CEO & Executive Team
Served as the Executive Assistant to the CEO. Responsibilities included office operations, building management
and event planning. Managed the building operational budget, travel and schedule coordination for all
executive staff, planning of advisory board meetings and build of board packets. Managed several building
projects including a $1.5M renovation of a commercial property. This role put to use my skills in the areas of
organization and construction project management, while gaining a solid understanding of mergers and
acquisitions. This role presented the opportunity for me to learn about large deal structure, due diligence
processes, and investment strategy. Contracted to work with two in-house investments: Quantum Services
Group and Renew Medical.
October 2006 – November 2013
Operations • ACT, Inc. • Warren, MI
Key Accomplishments:
- Created Operational Budget - Created Employee Handbook
- Payables & Receivables - Cash Basis Accounting
- Cash Basis Accounting - Sales of $1M Annually
- Staffing & Payroll - Saved Company $5,000 Annually in
- Materials Sourcing & Job Costing Insurance Inefficiencies
- Property Management - Lease Management
Managed construction projects from inception to completion including sales, pricing of projects and client status
reports. Created contracts, invoicing, proposals, placed construction liens, and managed materials sourcing.
Responsible for creating advertising and marketing pieces for use in sales appointments. Managed all human
resource functions including the creation of the employee handbook, office procedures, and forms used as well
as managing employee health benefit accounts. Performed all accounting functions and preparations for year-
end tax filings and insurance audits.
February 1993 – October 2006
Training & Education Manager • Metro Credit Union. • Centerline, MI
Key Accomplishments:
- Created Training Programs - Created & Implemented
- Remediated Staff Deficiencies Performance Metrics
- Created Annual Training Budget - Cross-Trained Staff
- Created Curriculum for Schools - Technical Training for Staff
Roles included cash, member services and lending departments prior to moving into the role of Training &
Education Manager. As the Training Manager I created and delivered technical presentations for membership
and staff. Created training materials and training metrics for all job functions within the organization. Trained
all new staff and cross-trained existing staff to perform job functions and identify cross-sales opportunities.
Trained staff and students in student-run branches to use various software including CUPS and Microsoft Office
Suite. Identified training deficiencies and created training curriculums to remediate. Responsible for the
creation and maintenance of department annual budget and business plan.
EDUCATION & CERTIFICATIONS
Oakland University
Business Administration and Management
Michigan School of Real Estate
Realtor
Kaplan Career Institute
Auto, Personal Property and Life Insurance
Traction & EOS
Facilitator & Coach (Business Process Solutions)
Notary Public
Macomb County
References provided upon request
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