Library Advisory Board

Tulare Library Advisory Board Meeting Tulare Public Library | 475 North M Street | Tulare, CA April 18, 2018, at 4:00pm | TPL Charter Room Facilitator: Lisa Hollingshead | Minutes: Jane Zikratch Attendees: Lisa Hollingshead; Ellen Baker; Michelle Lippincott; Terry Sayre; Donna Schauland; Alejandra Alfaro; Alexandra Arroyo; Anthony Galindo; Rob Hunt; Heidi Clark; Melissa Emerson; Mollie Roache; Jane Zikratch City of Tulare Mission Statement: To promote a quality of life making Tulare the most desirable community in which to live, learn, play, work, worship and prosper Minutes Topic Speaker Time I. CALL TO ORDER 4:04 p.m. Lisa Hollingshead 2 II. CITIZEN COMMENTS: This is the time for citizens to comment on items within the jurisdiction of Lisa Hollingshead 2 the Advisory Board. The Board cannot legally discuss or take official action on citizen comments that are introduced today. Each speaker will be allowed 3 minutes, with a maximum of 10 minutes per item, unless otherwise extended by the board. None III. COMMUNICATIONS: Communications are to be submitted 10 days prior to a meeting to be Lisa Hollingshead 2 considered for this section of the Agenda. No action will be taken on matters listed under Communications; however, the Board may direct staff to schedule issues raised during Communications for a future agenda. Citizen comments will be limited to 3 minutes per topic, unless otherwise extended by Board. None IV. ITEMS OF STUDENT INTEREST Alejandra Alfaro 5 Alexandra  Alexandra reported that as editor of the journalism club at school, she would Arroyo like to sell buttons at the FOL book sale. The profits would help to fund the Anthony Galindo school newspaper. Donna motioned that the board support that project; Ellen nd 2 . Donna and Melissa will present it to the Friends of the Library. V. CONSENT CALENDAR: All Consent Calendar items are considered routine and will be Lisa Hollingshead 2 enacted in one motion. There will be no separate discussion of these matters unless a request is made, in which event the item will be removed from the Consent Calendar to be discussed and voted upon by a separate motion.  Approval of Minutes – January 17, 2018 Ellen motioned; Donna seconded; all approved.  Policy updates-Library Card; Credit Card The new Library Card Policy clarifies the different types of cards available and to whom they apply. The biggest changes to the fines and fees policy are the formatting and the prices for faxing, scanning and lost processing fees. Rob suggested that in the future when presenting policy changes, to have the current policy with strikethrough in black of the portion to be changed, and the proposed adjustments in red. The Library currently accepts credit cards for the passport execution fee. The new policy will allow credit card payments for fines and fees also, with a minimum payment of $2.00. The merchant fee is unknown. There was discussion that the $2.00 minimum was too low. Ellen motioned to accept the policy changes with the reservation that we may adjust the $2.00 nd minimum later on. Donna 2 ; all approved. VI. SCHEDULED CITIZEN OR GROUP PRESENTATIONS None Lisa Hollingshead 2 VII. GENERAL BUSINESS Lisa Hollingshead 3  Community Services updates th Rob Hunt 10 Rob reported that the City Council looked over the budget. At the upcoming May 15 meeting they will go over it line by line. The City currently has a $1.3 million deficit; projected to by $7 Heidi Clark million in 5 years. They are trying to attract more sales, and therefore more sales tax dollars. 10 The Mayor has inquired about bringing back the Adult Literacy program. He was advised that it Library Staff would cost around $100,000. 10  Snapshot of Stats & Library Updates, March had increases in door counts, passports and virtual visits to the library website. Our Wi-Fi Board Members received a daily average of 222 visits & daily average repeat rate of 56%.  Programs & Outreach (COHS update; dashboard update; WiFi update, Passport update, etc) The passport execution fee went up $10.00 to $35.00. Staff is being trained to better understand the passport requirements so they can provide well informed answers to questions. We have a new Wi-Fi with lots of gigs. COHS currently has 5 students and 2 prospective new students. Lisa will arrange for Jane to speak at the August Kiwanis meeting, & invite school counselors to attend and learn about the program in order to possibly help some parents of students. The SRP grand prizes for youth will change from a Kindle Fire to a backpack stuffed with age- appropriate goodies. Security camera system will be updated: same cameras, more storage-1yr. The cost will be shared: approximately $12,000 Library, $6,000 City Council.  Suggestions from the Board VIII. ITEMS OF BOARD MEMBER INTEREST It was suggested to provide more training Lisa Hollingshead 2 on appropriate responses to overdue fine disputes. Molly has created a script for lost book disputes; she will work on this as well. IX. SET DATE AND TIME OF NEXT MEETING Lisa Hollingshead 2  May 16 2018, at 4pm Donna will be away cruising the Danube! X. ADJOURNMENT 4:50 p.m. Lisa Hollingshead 1 53 Snapshot of Stats Library Statistics 2018 Jan Feb Mar Library visits / Door count (801) 11,968 11,438 13,347 New cards 310 220 284 Passports (Applications Accepted) 155 224 392 Children's Programs (824) TOTAL 21 16 22 Children's Program Attendance (825) TOTAL 482 328 359 Adult Programs(820) 17 15 13 Adult Program Attendance (821) 222 174 173 Public Internet Computer Uses (# of Sessions)(859) 2,604 1,847 2,071 Virtual Visits to the library website(860) 5,220 5,240 6,026 Wireless sessions(861) 4,326 1,320 1,633 Job Now & Vet Now Databases 144 68 419 E-Book Users 874 801 894 TOTAL VOLUNTEER HOURS 787 873 898