Library Advisory Board Meeting

Tulare Library Advisory Board Meeting Tulare Public Library | 475 North M Street | Tulare, CA May 16, 2018, at 4:00pm | TPL Charter Room Facilitator: Lisa Hollingshead | Minutes: Melissa Emerson Attendees: Lisa Hollingshead; Ellen Baker; Michelle Lippincott; Terry Sayre; Donna Schauland; Alejandra Alfaro; Alexandra Arroyo; Rob Hunt; Heidi Clark; Melissa Emerson; Mollie Roache; Jane Zikratch City of Tulare Mission Statement: To promote a quality of life making Tulare the most desirable community in which to live, learn, play, work, worship and prosper Agenda Topic Speaker Time I. CALL TO ORDER 4:05 pm Lisa Hollingshead 2 II. CITIZEN COMMENTS: This is the time for citizens to comment on items within the Lisa Hollingshead 2 jurisdiction of the Advisory Board. The Board cannot legally discuss or take official action on citizen comments that are introduced today. Each speaker will be allowed 3 minutes, with a maximum of 10 minutes per item, unless otherwise extended by the board. Board Member Lippincott: Will the upcoming City Budget cuts affect the Library? Library Manager Clark: No changes at this time. III. COMMUNICATIONS: Communications are to be submitted 10 days prior to a Lisa Hollingshead 2 meeting to be considered for this section of the Agenda. No action will be taken on matters listed under Communications; however, the Board may direct staff to schedule issues raised during Communications for a future agenda. Citizen comments will be limited to 3 minutes per topic, unless otherwise extended by Board. None IV. ITEMS OF STUDENT INTEREST Alexandra Arroyo 5 Teens on Board Member Alexandra Arroyo’s Yearbook club will be selling journals and other items made from old/recycled books at the next Friends of the Library Book Sale. Alexandra will be also attending a Youth Leadership camp this summer through the Rotary Club. This is her last meeting as a Teens on Board member. V. CONSENT CALENDAR: All Consent Calendar items are considered routine and will Lisa Hollingshead 2 be enacted in one motion. There will be no separate discussion of these matters unless a request is made, in which event the item will be removed from the Consent Calendar to be discussed and voted upon by a separate motion.  Approval of Minutes – April 18, 2018 Board Member Lippincott motioned; Board Member Baker seconded. All approved.  Approval to separate policy from procedure o The Library’s current Policies and Procedures Manual contains items that do not need Advisory Board approval. Are suggesting that we remove items such as program information or the list of Foundation members. Board Member Baker motioned; Board Member Lippincott seconded. Changes approved. VI. SCHEDULED CITIZEN OR GROUP PRESENTATIONS None Lisa Hollingshead 2 VII. GENERAL BUSINESS Lisa Hollingshead 3  Community Services updates None Rob Hunt 10  Snapshot of Stats & Wi-Fi data In-house program attendance was lower, but the Heidi Clark 10 amount of e-Books circulated went up to 900. Library Staff 10  Programs & Outreach (SRP update; Edge survey; credit card update; etc.) Summer Reading Program (SRP) Youth Update: Librarian Board Members Emerson overviewed the Preschool, Kids and Teens program and special Kickoff event on June 9th. SRP Adult Update: Library Manager Clark talked with Galaxy Theater about possibly having movie tickets as part of a special drawing. Adult summer program will use the current “Adult Reading Challenge,” but will add special drawings for June and July. Edge Technology Survey: Librarian Roache & Library Manager Clark Every four years information is taken from different libraries. In 2014 Sara Brown and Heidi Clark took the survey for TPL. This year, the 3 librarians and library manager took the survey and Mollie Roache (Circulation Services Librarian) collated the data and reported it. Our data from 2014 and 2018 is compared, as well as being compared to other libraries across the nation. Credit Cards Accepted for Fines: Librarian Roache Advisory Board Members had requested more information about Credit Card fees. Darlene Thompson, City Finance Director, gave us a financial statement from March to show what types of fees are collected when credit cards are used. March only reflects credit card payments for Passport Execution Fees, but these will be similar for payments made for fines. Librarian Roache noted that library staff love being able to accept credit cards for payments and feels that that it is good customer service to be able to provide it as a payment option. Business Round Table June 27th; New Career Online High School (COHS) student: Librarian Zikratch New website for TPL on City site: Librarian Roache Would like photos of Advisory Board members to post on our site. We can take pictures here or the members can e-mail a “headshot.” Veteran’s Workshop in Fresno: Library Manager Clark Attended a special Veteran’s Resource Center workshop in April along with Randy Phillips, a veteran, and Eliza Gonzales, wife of a serviceman.  Suggestions from the Board In looking at the Edge data for 2018, at the June meeting the LAB members will give feedback and suggestions for areas in which the library can improve. Board Member Baker: For credit card acceptance, do staff ask for ID? Librarian Roache: Due to privacy laws in California, there could be issues with asking for ID. We have not been at this time. Board Member Lippincott: Would a service fee for library cards help the Library financially? For example, have a special family  card available for a fee of $20 a year. Board Member Baker: Does TPL charge a fee for requests as some libraries do? Library Manager Clark: Probably would not be able to charge a fee for library cards. Request fees used to be charged, but tended to be more of a bookkeeping issue and not easily collected. Some libraries charge a fee for requests that are not picked up. Librarian Zikratch: Fines and other fees actually go back into the General Fund, so do not affect the library directly. Board Member Lippincott: Has there been any interest in renting the Café Space? Library Manager Clark: Some interest, but most restaurants or food services need more cooking facilities than what is in this Café Space. Board Member Baker: Perhaps a limited service would work? Like an annex of a chain like “Jamba Juice” or a coffee shop that serves pre-packaged food. VIII. ITEMS OF BOARD MEMBER INTEREST None Lisa Hollingshead 2 IX. SET DATE AND TIME OF NEXT MEETING Lisa Hollingshead 2  June 20, 2018, at 4pm X. ADJOURNMENT 4:40pm Lisa Hollingshead 1 53 Snapshot of Stats Library Statistics 2018 Jan Feb March April Library visits / Door count (801) 11,968 11,438 13,347 11,059 Genealogy Customers 115 84 80 112 Veterans Resource Center Visits 6 5 36 21 Children's Programs (824) TOTAL 21 16 22 19 Children's Program Attendance (825) TOTAL 482 328 359 287 Adult Programs(820) 17 15 13 18 Adult Program Attendance (821) 222 174 173 222 E-Book Users 874 801 894 900 TOTAL VOLUNTEER HOURS 787 873 898 860 Physical Item Circulation (803) 13,845 11,930 14,739 12,162