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Library Advisory Board Meeting

Regular Meeting

Tulare, CA · August 15, 2018

AgendaMinutes

Minutes

Tulare Library Advisory Board Meeting Tulare Public Library | 475 North M Street | Tulare, CA August 15, 2018, at 4:00pm | TPL Charter Room Facilitator: Lisa Hollingshead | Minutes: Jane Zikratch Attendees: Lisa Hollingshead; Ellen Baker; Michelle Lippincott; Terry Sayre; Donna Schauland; Alejandra Alfaro; Alexandra Arroyo; Rob Hunt; Heidi Clark; Melissa Emerson; Mollie Roache; Jane Zikratch City of Tulare Mission Statement: To promote a quality of life making Tulare the most desirable community in which to live, learn, play, work, worship and prosper Minutes Topic Speaker Time I. CALL TO ORDER Lisa Hollingshead 2 The meeting was called to order at 4:02 p.m. II. CITIZEN COMMENTS: This is the time for citizens to comment on items within the Lisa Hollingshead 2 jurisdiction of the Advisory Board. The Board cannot legally discuss or take official action on citizen comments that are introduced today. Each speaker will be allowed 3 minutes, with a maximum of 10 minutes per item, unless otherwise extended by the board. None III. COMMUNICATIONS: Communications are to be submitted 10 days prior to a Lisa Hollingshead 2 meeting to be considered for this section of the Agenda. No action will be taken on matters listed under Communications; however, the Board may direct staff to schedule issues raised during Communications for a future agenda. Citizen comments will be limited to 3 minutes per topic, unless otherwise extended by Board. None IV. ITEMS OF STUDENT INTEREST none 5 None. New students should be appointed in September. V. CONSENT CALENDAR: All Consent Calendar items are considered routine and will Lisa Hollingshead 2 be enacted in one motion. There will be no separate discussion of these matters unless a request is made, in which event the item will be removed from the Consent Calendar to be discussed and voted upon by a separate motion.  Approval of Minutes – July 11, 2018 Minutes were approved as written. Motion to approve by Board Member Baker, second by Board Member Schauland. Motion passed unanimously.  Draft of Customer Survey A survey was created to better understand how patrons use the library. Distributing and collecting the survey will coincide with National Library Card Month, September. After reviewing the 4-page survey, Board Member Sayer motioned to approve, second by Board Member Baker. Motion passed unanimously.  Check-out Policy Amendments The new check-out policy extends check-out time for encyclopedias and video games, increases borrowing amount for DVDs and Magazines from 10 to 15, and refines some additional language. Motion to approve was made by Board Member Baker and seconded by Board Member Schauland. It passed unanimously with the caveat that renewal periods will be clarified, and the financial responsibility section reworded. VI. SCHEDULED CITIZEN OR GROUP PRESENTATIONS Lisa Hollingshead 2 None VII. GENERAL BUSINESS Lisa Hollingshead 3  Community Services updates Rob Hunt 10 None  Snapshot of Stats & Wi-Fi data Heidi Clark 10 In line with the general trend. Library Staff 10  Programs & Outreach (Customer Survey implementation; COHS update; Community Helpers Roundtable update; Staff member Zikratch reported that new marketing strategies are being Board Members developed for COHS—mailers to H. S. drop-outs and an article intended for the local media. She also said that the Community Helpers Roundtable was successful with positive comments from the attendees. Upcoming adult services events will be the Job Fair October 19th and Antique Appraisal event September 15th. Staff member Roche, with the help of volunteers and staff, has finished many lists to clean up items with a status of missing or trace or should be withdrawn. She plans to begin maternity leave on September 22 nd. Youth Services librarian Emerson stated that 4th grade tours will resume in September. The Read to Ride program is going now until the County Fair begins, providing 2 fair ride tickets for book reports submitted. The Halloween Spooktacular will be October 13th. Library Manager Clark announced that the library received two new sources of funding: $7500 for new books to arrive in September, and $8000 to support veterans through our Veterans Resource Center. Staff member Carr is retiring September 2nd, therefore recruitment has begun for her position. A board member may be asked to be on the internal interview panel. CSET worker Kim was hired as a new seasonal library aide. This may be temporary until the Library can be fully staffed. Fundraiser, “Night at the Library”, will be next month. The “Get Involved Institute” will meet in the Olympic Room on Thursday to discuss volunteer recruitment and retention. Kids Day will be Saturday at Zumwalt Park. The moniker “Homework Help” will replace “TAP” (Tutoring Assistance Program). Student Lizette Nogella from Tulare Union pitched the idea of selling buttons at the monthly book sale. Board member Schauland spoke on behalf of the Friends of the Library saying that would be okay.  Suggestions from the Board VIII. ITEMS OF BOARD MEMBER INTEREST Lisa Hollingshead 2 IX. SET DATE AND TIME OF NEXT MEETING Lisa Hollingshead 2  September 19, 2018, at 4pm X. ADJOURNMENT Lisa Hollingshead 1 The meeting was adjourned at 4:44 p.m. 53 Library Stats 2018 Jan Feb Mar Apr May June July Library visits / Door count (801) 11,968 11,438 13,347 11,059 11,292 13,037 13,141 Test Proctor 0 2 3 3 2 2 4 Reference question (802) 1,982 1,875 1,710 1,070 1,492 1,895 1,594 Children's Programs (824) TOTAL 21 19 25 20 26 26 22 Children's Program Attendance (825) TOTAL 482 460 396 317 722 1352 354 Adult Programs(820) 17 15 13 18 13 15 14 Adult Program Attendance (821) 222 174 173 222 123 140 285 Public Internet Computer Uses (# of Sessions)(859) 2,604 1,847 2,071 1,675 1,871 1,933 1,984 Virtual Visits to the library website(860) 5,220 5,240 6,026 5,622 6,394 6,841 7,691 Wireless sessions(861) 4,326 1,320 1,633 1,400 1,702 5,280 4,040 E-Book Users 874 801 894 900 824 907 1,057 TOTAL VOLUNTEER HOURS 787 873 898 860 924 952 913 Total Circulation (810) 14,722 12,737 15,637 13,066 12,623 16,399 16,308

Agenda

Tulare Library Advisory Board Meeting Tulare Public Library | 475 North M Street | Tulare, CA August 15, 2018, at 4:00pm | TPL Charter Room Facilitator: Lisa Hollingshead | Minutes: Jane Zikratch Attendees: Lisa Hollingshead; Ellen Baker; Michelle Lippincott; Terry Sayre; Donna Schauland; Alejandra Alfaro; Alexandra Arroyo; Rob Hunt; Heidi Clark; Melissa Emerson; Mollie Roache; Jane Zikratch City of Tulare Mission Statement: To promote a quality of life making Tulare the most desirable community in which to live, learn, play, work, worship and prosper Agenda Topic Speaker Time I. CALL TO ORDER Lisa Hollingshead 2 II. CITIZEN COMMENTS: This is the time for citizens to comment on items within the Lisa Hollingshead 2 jurisdiction of the Advisory Board. The Board cannot legally discuss or take official action on citizen comments that are introduced today. Each speaker will be allowed 3 minutes, with a maximum of 10 minutes per item, unless otherwise extended by the board. III. COMMUNICATIONS: Communications are to be submitted 10 days prior to a Lisa Hollingshead 2 meeting to be considered for this section of the Agenda. No action will be taken on matters listed under Communications; however, the Board may direct staff to schedule issues raised during Communications for a future agenda. Citizen comments will be limited to 3 minutes per topic, unless otherwise extended by Board. IV. ITEMS OF STUDENT INTEREST none 5  V. CONSENT CALENDAR: All Consent Calendar items are considered routine and will Lisa Hollingshead 2 be enacted in one motion. There will be no separate discussion of these matters unless a request is made, in which event the item will be removed from the Consent Calendar to be discussed and voted upon by a separate motion.  Approval of Minutes – July 11, 2018  Draft of Customer Survey VI. SCHEDULED CITIZEN OR GROUP PRESENTATIONS Lisa Hollingshead 2 VII. GENERAL BUSINESS Lisa Hollingshead 3  Community Services updates Rob Hunt 10  Snapshot of Stats & Wi-Fi data Heidi Clark 10  Programs & Outreach (Customer Survey implementation; COHS update; Community Helpers Roundtable update; Library Staff 10  Suggestions from the Board Board Members VIII. ITEMS OF BOARD MEMBER INTEREST Lisa Hollingshead 2 IX. SET DATE AND TIME OF NEXT MEETING Lisa Hollingshead 2  September 19, 2018, at 4pm X. ADJOURNMENT Lisa Hollingshead 1 53 Library Stats 2018 Jan Feb Mar Apr May June July Library visits / Door count (801) 11,968 11,438 13,347 11,059 11,292 13,037 13,141 Test Proctor 0 2 3 3 2 2 4 Reference question (802) 1,982 1,875 1,710 1,070 1,492 1,895 1,594 Children's Programs (824) TOTAL 21 19 25 20 26 26 15 Children's Program Attendance (825) TOTAL 482 460 396 317 722 1352 172 Adult Programs(820) 17 15 13 18 13 15 14 Adult Program Attendance (821) 222 174 173 222 123 140 285 Public Internet Computer Uses (# of Sessions)(859) 2,604 1,847 2,071 1,675 1,871 1,933 1,984 Virtual Visits to the library website(860) 5,220 5,240 6,026 5,622 6,394 6,841 7,691 Wireless sessions(861) 4,326 1,320 1,633 1,400 1,702 5,280 4,040 E-Book Users 874 801 894 900 824 907 1,057 TOTAL VOLUNTEER HOURS 787 873 898 860 924 952 913 Total Circulation (810) 14,722 12,737 15,637 13,066 12,623 16,399 16,308

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