Administrative Services Committee Meeting
Regular MeetingAugusta, GA · May 26, 2015
Minutes
Administrative Services Committee Meeting Commission Chamber - 5/26/2015
ATTENDANCE:
Present: Hons. M. Williams, Chairman; D. Williams, Vice Chairman;
Lockett and Davis, members.
Absent: Hon. Hardie Davis, Jr., Mayor.
ADMINISTRATIVE SERVICES
1. Motion to approve the minutes of the Administrative Services Committee held Item
on May 12, 2015. Action:
Approved
Motions
Motion Motion
Motion Text Made By Seconded By
Type Result
Motion to
approve. Commissioner Commissioner
Approve Passes
Motion Passes 4- William Lockett Dennis Williams
0.
2. Provide information as relates to ARC retirees' usage of the Wellness Center Item
(WC). Discuss whether active employees receive benefits that are not available Action:
to retirees. Explain why retirees that continue their Blue Cross Blue Shield Approved
Coverage are ineligible to use the WC. Medical insurance coverage is not
available until age 65. Consider whether ARC employees that retire prior to age
65 are placed in a rather precarious position. Provide updated information on
retiree use of the WC to include whether or not policy changes are necessitated.
(Requested by Commissioner Lockett)
Motions
Motion Motion
Motion Text Made By Seconded By
Type Result
Motion to approve Commissioner Commissioner
Approve receiving this item as Passes
William Lockett Mary Davis
information.
Motion Passes 4-0.
3. Presentation by Mr. William T. Bass regarding the repeal and removal of a Item
recorded Resolution that was never presented or voted on by the County Action:
Commission involving the sale of property at 819 Camellia Road. (Referred Approved
from May 12 Administrative Services Committee)
Motions
Motion Motion
Motion Text Made By Seconded By
Type Result
Motion to delete this
Commissioner Commissioner
Delete item from the agenda. Passes
William Lockett Mary Davis
Motion Passes 4-0.
4. Motion to approve award of RFP 15-164 Life/LTD Insurance Services to The Item
Standard subject to final contract negotiations and to authorize the Administrator Action:
to execute such finally negotiated contract. Approved
Motions
Motion Made Seconded Motion
Motion Text
Type By By Result
It was the consensus of the
committee that this item be added to
the agenda.
Motions
Motion Motion
Motion Text Made By Seconded By
Type Result
Motion to
approve. Commissioner Commissioner
Approve Passes
Motion Passes 4- William Lockett Mary Davis
0.
www.augustaga.gov
Administrative Services Committee Meeting
5/26/2015 1:20 PM
Attendance 5/26/15
Department:
Caption:
Background:
Analysis:
Financial Impact:
Alternatives:
Recommendation:
Funds are Available
in the Following
Accounts:
REVIEWED AND APPROVED BY:
Administrative Services Committee Meeting
5/26/2015 1:20 PM
Minutes
Department: Clerk of Commission
Caption: Motion to approve the minutes of the Administrative Services
Committee held on May 12, 2015.
Background:
Analysis:
Financial Impact:
Alternatives:
Recommendation:
Funds are Available
in the Following
Accounts:
REVIEWED AND APPROVED BY:
Administrative Services Committee Meeting
5/26/2015 1:20 PM
Retirees Usage of Wellness Center
Department: Clerk of Commission
Caption: Provide information as relates to ARC retirees' usage of the
Wellness Center (WC). Discuss whether active employees receive
benefits that are not available to retirees. Explain why retirees
that continue their Blue Cross Blue Shield Coverage are ineligible
to use the WC. Medical insurance coverage is not available until
age 65. Consider whether ARC employees that retire prior to age
65 are placed in a rather precarious position. Provide updated
information on retiree use of the WC to include whether or not
policy changes are necessitated. (Requested by Commissioner
Lockett)
Background:
Analysis:
Financial Impact:
Alternatives:
Recommendation:
Funds are Available
in the Following
Accounts:
REVIEWED AND APPROVED BY:
Administrative Services Committee Meeting
5/26/2015 1:20 PM
William T. Bass
Department: Clerk of Commission
Caption: Presentation by Mr. William T. Bass regarding the repeal and
removal of a recorded Resolution that was never presented or
voted on by the County Commission involving the sale of
property at 819 Camellia Road. (Referred from
May 12 Administrative Services Committee)
Background:
Analysis:
Financial Impact:
Alternatives:
Recommendation:
Funds are Available
in the Following
Accounts:
REVIEWED AND APPROVED BY:
Analysis of Augusta Richmond County
Ancillary RFP 15-164
BCBS Georgia
• Includes Travel Assistance in proposal
• Accelerated benefit 75% up to $250,000
• Includes Portability and Conversion options
• Provided references
• Requires 20% participation in Optional/Supplemental coverage
• Provided for a $200,000 maximum benefit without Evidence of Insurability
• Underwriting must approve current census in order to grandfather employees
• Very good claims processing times on the life insurance
• Very good claim turn around time on LTD
• Will match FICA and Medicare taxes
• Resource Advisor included in proposal – Legal and Financial assistance for
employees – includes 3 face to face counseling sessions
Cigna
• Did not entirely confirm that Actively at Work provision would be waived
• Provided references as required
• 3% COLA included but only for the duration of 5 years
• Loss of ADL’s were not included in proposed rates
• Includes EAP plan
• Child Benefit to 6 months is only $500
• Accelerated death benefit option 75% to $500,000
• Included Survivor benefit of up to 3 months of LTD benefit
• Includes FICA matching
• Offered 3 year rate guarantee
Met Life
• Accelerated Death Benefit offered at 80% to $500,000
• Only offered a 2 year rate guarantee
• Guarantee Issue level $200,000 but with stipulations regarding being actively at
work and not hospitalized within last 90 days
• Child benefit is only $500 up to age 6 months
• Includes Portability and Conversion option
• Grief Counseling and Will preparation included in proposal
• Will waive Actively at work provision
• EAP included in proposal
• Good speed of answer times
• Good claims accuracy percentages
• Will provide renewal by 8/1 at next renewal date
• Did not provide references
• Rates can be changed if enrollment changes by +/- 10%
• 3% COLA included but did not confirm if there is a maximum time limitation
• Survivor benefit included
• Will match FICA at a cost of 3% of the amount of the FICA remitted
• Did not offer additional benefits tied to ADL’s
• Confirmed that renewal would be provided by 8/1 but then listed process for
renewal that stated renewal process would begin 5 months prior to renewal date
• No substantial performance guarantees offered
• Expressed concern about implementation timeline
The Standard
• Strong Performance Guarantees included
• Will provide renewal information 6 months prior to renewal date
• Proposed offering a rate guarantee to 1/1/2019 to protect ARC’s calendar year
effective date
• Travel assistance program offered
• Strong Return to Work program
• Continuity of Coverage is included
• Increased coverage for children under 6 months to full benefit
• Provides electronic EOI
• Accelerated Death Benefit offered at 75% to a maximum of $500,000
• 5-10% of claims are audited
• Large municipality block of business
• Portability and Conversion is included in life program
• Repatriation Benefit is included
• Current members benefits will be automatically rolled over based on census data
provided by ARC – no additional forms or EOI’s will be required
• No minimum participation requirement
• An expanded AD&D package was included
• Coma Benefit is included
• Dependents life insurance continues automatically for 5 months without premium
payment after the death of the insured employee
• EAP is included in proposed rates
• Family Care Expense Adjustment is included
• 3% unlimited duration COLA benefit included
• Will match FICA and Medicare taxes and prepare W2’s for members receiving
LTD benefits
• Partial disability is covered
• Survivors benefit is included
• Provided references – significant experience with municipalities
• $200,000 Guarantee Issue offered
The Hartford
• Only provided a 2 year rate guarantee
• Accelerated death benefit provided for 80% to a $400,000 maximum
• Birth to 6 months only has a $500 death benefit
• Includes Survivor Benefit Option
• COLA set at 3% but only has 5 adjustments available
• Is requiring a Concentration Risk Form be completed
• Proposal was only valid until 4/30/2015
• Included language to re-quote if minimum enrollment threshold is not met
• Requires that all enrollment communication material be reviewed and approved
by Underwriting
Dearborn
• Travel plan included
• Placed restrictions on Actively at Work waiver
• Confirmed that employees will be grandfathered based on current census data
• Provided average Performance Guarantees
• Will preparation included
• Did not provide renewal rate methodology as requested
• Will not match FICA
• Confirmed rates are final regardless of actual enrollment
• 3% COLA included with 5 year limitation
• No ADL’s provided in proposal
• EAP plan included
• Did not provide references as requested
• Did not confirm that renewal would be provided by at least 8/1
UNUM
• Submitted proposal through third party vendor. RFP asked that all submissions
be provided directly from the carrier
• Life Planning resources are included in proposal
• Conversion and portability are included
• Accelerated Death Benefits – 50% up to $750,000
• Repatriation benefit included
• Rates assumed at least 40% participation rate – concerns that ARC will not meet
this requirement
• Requirement that 25% of employees participate in the supplemental life plan
• Rates are not guaranteed if enrollment changes by +/- 25%
• Included delayed effective date wording – RFP requested that the actively at
work language be removed
• Accelerated Survivor benefit included
• W2 preparation and FICA support included – will match FICA
• Has a 5 year duration cap on COLA
• Included travel assistance
• Proposal included language that actual costs will be determined based on final
enrollment – RFP requested that this not be a stipulation
• Will not grandfather employees unless they are actively at work on the day the
contract goes into force
• Would only confirm commissions were not built in for LTD & Life/AD&D – unclear
about Optional and Dependent Life
• Did not include any additional benefits for loss of ADL’s
Customer: Augusta, GA
Customer Number 326421
Life Renewal Analysis
Incurral Credited Constant Recorded Incurred Incurred
Period Premium Premium Claims Claims Claim Ratio
1/1/12 - 12/31/12 $893,172 $893,172 $717,000 $902,601 101.1%
1/1/13 - 12/31/13 $888,677 $888,677 $665,750 $671,783 75.6%
1/1/14 - 9/1/14 $589,965 $589,965 $736,250 $814,078 138.0%
Total $2,371,814 $2,371,814 $2,119,000 $2,388,462 100.7%
Incurral Period
1/1/12 - 9/1/14
Current Lives 2,356
Experience Claim Rate $0.378
Experience Credibility 100%
Final Experience Claim Rate $0.378
Manual Claim Rate $0.284
1 minus Credibility 0%
Final Manual Claim Rate $0.000
Blended Claim Rate $0.378
Tolerable Loss Ratio 85%
Current Composite Rate $0.380
Current Volume $194,828,000
Current Annual Premium $902,568
Formula Composite Renewal Rate $0.445
Formula Renewal Annual Premium $1,056,244
Formula Renewal Rate Increase 17.03%
Current Formula Delivered Delivered
Annual Renewal Renewal Premium
Premium Premium Premium Change
Basic Life $417,177 $488,208 $488,208 17.03% *
Retiree Basic Life $61,771 $72,288 $72,288 17.03%
Supplemental Life $203,336 $237,957 $237,957 17.03%
Dependent Life $220,284 $257,791 $257,791 17.03%
Total Premium $902,568 $1,056,244 $1,056,244 17.03%
10/30/2014
Augusta, GA
326421
Life Renewal Glossary
Incurred Year The year the claimant became disabled.
Payment Period The total benefits paid in that year.
Premium Waiver If an employee becomes permanently and totally disabled while insured and prior to a specified
age (i.e. age 60), life insurance may be extended without payment of premiums during the
continuance of the disability, subject to all required proofs of claims. This liability is taken care
of by the establishment of a premium waiver reserve.
Death Benefit Only DBO means there is no extended insurance if an employee becomes permanently and totally
disabled. A benefit is payable only for death and only while premiums are paid. The
policyholder may, at its options, continue insurance by paying premiums when an employee is
absent from work due to sickness or injury. The Policyholder determines on a non-
discriminatory basis which employees are totally disabled.
Incurred Claims The sum of paid claims, change in reserves, PW reserves, interest paid and conversion
charges.
Paid Premium The actual total premium paid to Aetna.
Constant Premium A paid premium adjustment used to bring prior period premium amounts to the level they would
have been if the current rate had been in force during those periods.
Incurred Loss Ratio The ratio of Incurred Claims / Paid Premium.
Constant Loss Ratio The ratio of Incurred Claims / Constant Premium.
Experience Credibility The degree to which the plan’s previous claim experience can be relied on to predict future
results. Credibility is determined by a combination of employee life years and claim incidence.
Manual Credibility The degree to which the manual rate is used to predict future results. Manual Credibility is
determined by a the formula of 1 minus the Experience Credibility.
Manual Rate The rate calculated based upon a current census and plan design.
Experience Rate The rate calculated based upon the actual claim experience of the group.
Tolerable Loss Ratio Represents the ratio of incurred claims to earned permium that is assumed in the pricing of the
product.
10/30/2014
Funeral Planning Services
Brought to you by Aetna Life Insurance Company
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coverage with Aetna— funeral planning and concierge services from Everest.
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Everest is an independent consumer advocate who's sole purpose is to provide the
information needed to make the most informed decisions about all funeral related
issues, and then put those wishes into action.
Participating members are never locked into a decision because Everest’s funeral advisory services can be
used at any funeral home across North America.
Everest is an impartial consumer advocate, not a funeral home. Everest does not sell funeral goods or
services, nor do they receive any commissions from funeral homes or other service providers in the funeral
industry. With Everest, the member is removed
Everest offers both pre-planning and at-need services at or near the time of need. Everest's online planning
tools help members prepare for the future. At-need services include family support and negotiation
assistance. And, Everest advisors are available
Everest’s services include:
Pre-planning services
24/7 Advisor Assistance
To discuss funeral planning issues
Pricefinder Research Reports
The only nationwide database of funeral home prices
Detailed, local funeral home price comparisons
Online Planning Tools - Includes:
Personal Profile 10 Key Decisions Planner
“My Wishes” Planning Guide Reference Guide
*Information stored and maintained in a secure data warehouse
At-need services
Family assistance and plan implementation
Communicate the Personal Funeral Plan to the funeral home; removing the
family from a sales-focused environment
Provide 24-hour assistance throughout the funeral process
Negotiation assistance
Gather pricing information and present it to the family in an easy-to-read format
Negotiate funeral service pricing with local funeral homes
Help the family compare prices of caskets and other products
Cost of Services
Basic Life only members get Everest services for their immediate family at no additional cost. Supplemental participants can also have coverage
extended to their parents and Parents In Law for an additional fee. Please contact your Aetna representative for further information.
Customer: Augusta, GA
Customer Number: 326421
Life Claim Listing
Date Date Benefit
of Birth Gender Coverage Paid Amount Retiree
10/18/1980 M Basic 06/04/2013 $50,000.00 N
04/26/1962 F Basic 03/14/2012 $50,000.00 N
08/25/1959 M Basic 04/04/2014 $50,000.00 N
10/13/1939 M Basic 02/21/2014 $25,000.00 N
08/26/1940 M Basic 11/20/2013 $24,000.00 Y
08/21/1932 M Basic 10/04/2012 $25,000.00 N
12/28/1952 F Basic 10/22/2013 $50,000.00 N
11/13/1977 M Basic 07/16/2012 $50,000.00 N
03/02/1946 M Basic 08/18/2014 $33,000.00 N
01/10/1934 M Basic 05/29/2012 $25,000.00 N
03/05/1949 M Basic 07/19/2012 $50,000.00 N
09/15/1979 M Basic 03/12/2012 $50,000.00 N
03/06/1965 M Basic 05/16/2012 $50,000.00 N
12/09/1969 M Basic 02/26/2013 $50,000.00 N
03/24/1953 M Basic 09/09/2013 $50,000.00 N
08/09/1961 F Basic 08/22/2014 $50,000.00 N
10/28/1955 M Basic 02/11/2014 $50,000.00 N
07/19/1920 F Basic 08/20/2013 $15,000.00 Y
03/26/1967 M Basic 01/10/2014 $50,000.00 N
03/21/1923 M Basic 01/16/2014 $5,000.00 Y
05/01/1945 M Basic 07/21/2014 $7,500.00 Y
08/09/1953 M Basic 05/22/2013 $25,000.00 Y
10/25/1921 M Basic 07/03/2013 $5,000.00 Y
08/03/1967 F Basic 07/25/2013 $25,000.00 Y
10/16/1937 M Basic 08/16/2013 $22,500.00 Y
01/18/1938 F Basic 06/14/2013 $12,500.00 Y
12/29/1949 M Basic 06/16/2014 $25,000.00 Y
02/25/1942 M Basic 11/08/2012 $12,500.00 Y
03/07/1946 F Basic 01/07/2013 $16,250.00 Y
06/10/1920 M Basic 06/19/2012 $7,500.00 Y
08/26/1944 M Basic 07/10/2013 $16,250.00 Y
11/11/1939 M Basic 01/15/2014 $12,500.00 Y
04/04/1923 F Basic 04/23/2014 $30,000.00 Y
02/05/1950 M Basic 01/09/2014 $25,000.00 Y
10/20/1946 M Basic 07/08/2014 $16,250.00 Y
11/27/1937 M Basic 01/08/2013 $15,000.00 Y
06/11/1935 M Basic 02/12/2013 $12,500.00 Y
01/27/1957 M Basic 09/26/2013 $25,000.00 Y
10/23/1920 M Basic 02/01/2012 $1,000.00 Y
04/16/1947 M Basic 10/31/2012 $16,250.00 Y
02/23/1925 M Basic 12/27/2012 $26,000.00 Y
02/24/1946 M Basic 09/24/2014 $23,500.00 Y
03/04/1934 M Basic 12/26/2012 $37,500.00 Y
09/12/1931 M Basic 02/03/2014 $12,500.00 Y
07/30/1930 F Basic 04/11/2014 $15,000.00 Y
02/13/1938 M Basic 05/28/2014 $25,500.00 Y
10/29/1946 M Basic 09/25/2014 $27,000.00 Y
09/14/1954 M Basic 06/24/2013 $25,000.00 Y
10/23/1967 M Basic 01/13/2014 $25,000.00 Y
10/30/2014
10/12/1948 M Basic 02/11/2014 $16,250.00 Y
01/20/1947 M Basic 03/16/2012 $16,250.00 Y
04/21/1947 M Basic 08/08/2013 $16,250.00 Y
09/25/1940 M Basic 06/17/2013 $15,000.00 Y
10/09/1931 M Basic 06/26/2012 $12,500.00 Y
02/26/1933 M Basic 05/30/2013 $15,000.00 Y
08/13/1921 M Basic 02/28/2013 $8,000.00 Y
12/29/1946 F Basic 08/14/2014 $16,250.00 Y
01/14/1944 M Basic 06/12/2014 $26,000.00 Y
06/10/1937 F Basic 07/05/2012 $12,500.00 Y
08/29/1938 M Basic 03/14/2013 $15,000.00 Y
11/13/1935 M Basic 04/26/2013 $12,500.00 Y
11/09/1953 M Basic 05/22/2013 $25,000.00 Y
04/24/1930 M Basic 04/11/2013 $10,000.00 Y
08/09/1961 F Supp 08/22/2014 $30,000.00 N
08/25/1959 M Supp 04/04/2014 $50,000.00 N
08/21/1932 M Supp 10/16/2012 $35,000.00 N
03/06/1965 M Supp 05/24/2012 $90,000.00 N
03/24/1953 M Supp 09/09/2013 $30,000.00 N
10/28/1955 M Supp 02/11/2014 $80,000.00 N
03/05/1949 M Supp 07/19/2012 $100,000.00 N
12/09/1969 M Supp 02/26/2013 $50,000.00 N
12/10/1946 M Dep 11/07/2012 $10,000.00 N
02/10/1938 M Dep 09/20/2013 $10,000.00 N
01/14/1960 M Dep 07/10/2012 $10,000.00 N
07/09/1944 M Dep 03/12/2012 $10,000.00 N
04/27/1961 M Dep 11/19/2012 $10,000.00 N
08/28/1943 F Dep 08/30/2013 $10,000.00 N
02/15/1951 F Dep 08/02/2013 $10,000.00 N
02/10/1955 M Dep 09/28/2012 $10,000.00 N
08/16/1949 M Dep 06/19/2014 $10,000.00 N
01/14/1960 M Supp AD&D 08/03/2012 $10,000.00 N
Total: $2,129,000.00
Premium Waiver Reserve Listing
Date Disabled Approved Inforce Reserve
of Birth Date Date Coverage Face Amount Amount
08/13/1956 04/17/2013 01/17/2014 Term Supp PW $100,000.00 $48,766.02
08/13/1956 04/17/2013 01/17/2014 Term Basic PW $50,000.00 $24,383.01
10/30/2014
Augusta, GA
Long Term Disability Renewal Analysis 326421
Incurral Period
Payment Period 1/12 - 12/12 1/13 - 12/13 1/14 - 10/14 Total
1/12 - 12/12 $0 - - $0
1/13 - 12/13 $54,363 $23,031 - $77,394
1/14 - 10/14 $20,932 $57,800 $4,209 $82,941
Total Paid Claims $75,295 $80,831 $4,209 $160,335
Claim Reserves $74,349 $140,580 $89,199 $304,127
IBNR Reserves $0 $0 $108,290 $108,290
Interest Discount ($10,070) ($9,107) ($3,137) ($22,313)
Net Incurred Claims $139,575 $212,304 $198,560 $550,439
Credited Premium $556,407
Current Composite Rate 0.235
Constant Premium $556,407
Incurred Loss Ratio 99%
Constant Loss Ratio 99%
Experience Claim Rate $0.253
Experience Credibility 41%
Final Experience Claim Rate $0.103
Manual Claim Rate $0.346
1 minus Credibility 59%
Final Manual Claim Rate $0.205
Blended Claim Rate $0.308
Tolerable Loss Ratio 67%
Current Composite Rate $0.235
Current Volume $7,521,703
Current Annual Premium $212,112
Formula Renewal Rate $0.459
Formula Renewal Annual Premium $414,295
Formula Renewal Rate Increase 95%
Formula Delivered
Current Renewal Renewal
Rate per $100 of CMP $0.235 $0.459 $0.353
Annual Premium $212,112 $414,295 $318,168
Rate Change 95.32% 50.00%
Total Claims Incurred 14
Current Lives 2,356
Incidence per 1,000 Lives 2.80
10/30/2014
Augusta, GA
326421
Long Term Disability Claim Listing
Termination Current SSD
Gender DOB DCI Date Benefit Reserve Approved Status
M 08/26/69 06/07/12 06/27/13 $0 $0 4 Resolved
F 01/21/62 06/27/12 $100 $16,459 1 Open
M 12/13/58 01/11/13 $100 $10,760 1 Open
M 09/09/56 07/23/13 $100 $9,284 1 Open
F 02/11/62 10/04/12 04/15/14 $0 $0 4 Resolved
M 04/16/47 01/04/13 $100 $898 5 Open
M 08/13/56 04/17/13 $2,154 $41,521 4 Open
M 01/08/63 09/08/12 $100 $15,229 1 Open
M 02/05/81 01/12/13 $100 $5,225 4 Open
M 03/02/77 08/27/12 $1,411 $42,661 4 Open
M 12/25/53 02/12/13 05/05/14 $0 $0 4 Noncompliant
F 08/09/83 08/20/13 $1,184 $34,512 4 Open
M 12/17/55 04/08/14 $2,249 $45,328 4 Pending - In IBNR
M 06/14/64 01/14/14 $1,598 $43,870 4 Open
M 01/01/53 02/20/13 $1,369 $38,379 4 Open
10/30/2014
Augusta, GA
326421
Long Term Disability Renewal Glossary
Incurred Year The year the claimant became disabled.
Payment Period The total benefits paid in that year.
Reserve Claim reserves are established for all active LTD claims. These reserves represent the
present value of future benefits, after taking into account interest, diagnosis, date of
disability, age at disability, gender, total remaining time of disability, Social Security
Disability Income (pending/approved/denied), other income offsets, mortality and recovery
results.
IBNR Incurred But Not Reported claim reserves: The anticipated liability for claims that may
already exist but have not fulfilled the elimination period or have not yet been submitted for
consideration.
Interest Discount Time Value Adjustment is a way to credit a case with interest so that claims and reserves
are valued as of the year the claim incurred.
Incurred Claims
The sum of Paid Claims, Reserves, IBNR and Interest Discounts on an incurred basis.
Paid Premium The actual total premium paid to Aetna.
Constant Premium A paid premium adjustment used to bring prior period premium amounts to the level they
would have been if the current rate had been in force during those periods.
Incidence Per 1,000 The ratio of incurred claims to total life years. It is expected to be 3 per 1,000.
Incurred Loss Ratio The ratio of Incurred Claims / Paid Premium.
Constant Loss Ratio The ratio of Incurred Claims / Constant Premium.
Experience Credibility The degree to which the plan’s previous claim experience can be relied on to predict future
results. Credibility is determined by a combination of employee life years and claim
incidence.
Manual Credibility The degree to which the manual rate is used to predict future results. Manual Credibility is
determined by the formula 1 minus the Experience Credibility.
Manual Rate The rate calculated based upon a current census and plan design.
Experience Rate The rate calculated based upon the actual claim experience of the group.
Per $100 CMP The volume is based on $100 of Covered Monthly Payroll.
Tolerable Loss Ratio Represents the ratio of incurred claims to earned premium that is assumed in the pricing of
the product.
10/30/2014
Augusta, GA
326421
Renewal Provisions
Renewal Effective Date: January 1, 2015
Renewal End Date: December 31, 2015
The renewal is priced as a total package. If Aetna does not retain all coverages then we reserve
the right to review our pricing for the remaining coverages.
Renewal rates are guaranteed for the rate guarantee period, provided the renewal rates and any recommended
plan changes quoted are accepted within 90 days of the date of this renewal offer. After the 90 day period,
Aetna may revise our renewal rating using the latest experience available.
Renewal Rates assume No Commissions are being paid
Not Included - % of Premium
Renewal rates are based on 40% Optional Life participation level.
While the policy remains in force, and in the absence of any revisions in benefits, change in participation lives,
volume changes of more than 10%, or other material change in the conditions under which your plan operates,
we anticipate that these rates will remain in effect until the next policy anniversary.
Aetna's standard Group Life contract outlines requirements for Evidence of Insurability (EOI).
As such, and as part of the renewal process, your Policy's EOI rules will be reviewed with you.
The information in this summary is only a partial, general description of actual terms of your Group Policy and
is not intended to replace or supersede the terms of the Group Policy. In the event that any conflict exists between
this summary and the Group Policy, the terms of the Group Policy shall prevail.
10/30/2014
Augusta, GA
326421
Renewal Billing Rates and Annual Premium
*Quoted Life and Disability renewal rates and fees are based on the assumption all Life and Disability coverages will
remain with Aetna during the full guarantee period.
** Life Renewal Rates are guaranteed from January 1, 2015 through January 1, 2016.
** LTD Renewal Rates are guaranteed from January 1, 2015 through January 1, 2016.
Rate Existing Annual New Rates Annual %
Comparison Volume Rates Premium Effective Premium Change
Basic Term Life
Employee per $1,000 $115,882,500 $0.300 $417,177 $0.35 $512,293 17.0%
Retiree Basic Term Life
Employee per $1,000 $12,869,000 $0.400 $61,771 $0.47 $72,291 17.0%
Supplemental Term Life
Employee per $1,000
Under 30 $5,960,000 $0.098 $7,009 $0.11 $8,203 17.0%
30 - 34 $4,730,000 $0.108 $6,130 $0.13 $7,174 17.0%
35 - 39 $7,680,000 $0.130 $11,981 $0.15 $14,021 17.0%
40 - 44 $12,760,000 $0.206 $31,543 $0.24 $36,914 17.0%
45 - 49 $13,000,000 $0.347 $54,132 $0.41 $63,351 17.0%
50 - 54 $12,430,000 $0.574 $85,618 $0.67 $100,199 17.0%
55 - 59 $11,510,000 $0.888 $122,651 $1.04 $143,538 17.0%
60 - 64 $5,930,000 $1.387 $98,699 $1.62 $115,507 17.0%
65 - 69 $1,210,625 $2.490 $36,173 $2.91 $42,334 17.0%
70 - 74 $5,000 $3.990 $239 $4.67 $280 17.0%
75 and up $0 $0 $0.00 $0 0.0%
Total $75,215,625 $454,175 $531,521 17.0%
Dependent Term Life
Spouse per $1,000
Under 30 $375,000 $0.098 $441 $0.11 $516 17.0%
30 - 34 $425,000 $0.108 $551 $0.13 $645 17.0%
35 - 39 $725,000 $0.130 $1,131 $0.15 $1,324 17.0%
40 - 44 $905,000 $0.206 $2,237 $0.24 $2,618 17.0%
45 - 49 $1,090,000 $0.347 $4,539 $0.41 $5,312 17.0%
50 - 54 $1,050,000 $0.574 $7,232 $0.67 $8,464 17.0%
55 - 59 $825,000 $0.888 $8,791 $1.04 $10,288 17.0%
60 - 64 $415,000 $1.387 $6,907 $1.62 $8,084 17.0%
65 - 69 $87,750 $2.490 $2,622 $2.91 $3,068 17.0%
70 - 74 $25,000 $3.990 $1,197 $4.67 $1,401 17.0%
75 and up $0 $0 $0.00 $0
Total $5,922,750 $35,649 $41,719 17.0%
Child per EE per month 690 $2.050 $16,974 $2.40 $19,865 17.0%
Supplemental AD&D
Employee per $1,000 $106,223,000 $0.045 $57,360 $0.05 $67,129 17.0%
Long Term Disability
Employee per $100 CMP $7,521,703 $0.235 $212,112 $0.353 $318,168 50.0%
10/30/2014
Request for Proposal
Request for Proposals will be received at this office until Tuesday, April 14, 2015 @ 11:00 a.m. for furnishing:
RFP Item #15-164 Life/LTD Insurance Services for Human Resources
RFPs will be received by: The Augusta Commission hereinafter referred to as the OWNER at the offices of:
Geri A. Sams, Director
Augusta Procurement Department
535 Telfair Street - Room 605
Augusta, Georgia 30901
RFP documents may be viewed on the Augusta Georgia web site under the Procurement Department
ARCbid. RFP documents may be obtained at the office of the Augusta, GA Procurement Department, 535
Telfair Street – Room 605, Augusta, GA 30901.
All questions must be submitted in writing by fax to 706 821-2811 or by email to
procbidandcontract@augustaga.gov to the office of the Procurement Department by Friday, April 3,
2015, 2015 @ 5:00 P.M. No bid will be accepted by fax, all must be received by mail or hand delivered.
No RFP may be withdrawn for a period of 120 days after time has been called on the date of opening.
Request for proposals (RFP) and specifications. An RFP shall be issued by the Procurement Office and
shall include specifications prepared in accordance with Article 4 (Product Specifications), and all contractual
terms and conditions, applicable to the procurement. All specific requirements contained in the request
for proposal including, but not limited to, the number of copies needed, the timing of the submission,
the required financial data, and any other requirements designated by the Procurement Department
are considered material conditions of the bid which are not waiveable or modifiable by the
Procurement Director. All requests to waive or modify any such material condition shall be submitted
through the Procurement Director to the appropriate committee of the Augusta, Georgia Commission for
approval by the Augusta, Georgia Commission. Please mark RFP number on the outside of the envelope.
Proponents are cautioned that acquisition of RFP documents through any source other than the office of the
Procurement Department is not advisable. Acquisition of RFP documents from unauthorized sources places
the proponent at the risk of receiving incomplete or inaccurate information upon which to base his
qualifications.
GERI A. SAMS, Procurement Director
Publish:
Augusta Chronicle March 24, 26, 31, April 2, 2015
Metro Courier April 1, 2015
Revised: 1/12/2015
Proposal Opening
RFP Item #15-164
Life/LTD Insurance Services
for Augusta, Georgia - Human Resources Department
RFP Due: Tuesday, April 21, 2015 @ 11:00 a.m.
Total Number Specifications Mailed Out: 59
Total Number Specifications Download (Demandstar):
Total Electronic Notifications (Demandstar):
Mandatory Pre-proposal/Telephone Conference Attendees: NA
Total packages submitted: 7
Total Noncompliant: 0
Attachment Addendum E-Verify SAVE 7 Fee
VENDORS Original
B 1 # Form Copies Proposal
CIGNA Group Insurance
Life · Accident · Disability· Critical Illness·
Accidental Injury· FMLA Yes Yes 189294 Yes Yes Yes Yes
3480 Preston Ridge, Suite 425|
Alpharetta, GA 30005
Hartford Life and Accident Insurance Company
(The Hartford)
Yes Yes 73683 Yes Yes Yes Yes
200 Hopmeadow Street,
Simsbury, CT 06089
Greater Georgia Life Insurance Company
(Blue Cross Blue Shield of Georgia)
Yes Yes 364538 Yes Yes Yes Yes
3350 Peachtree Road
Atlanta, GA 30326
UNUM
1669 King Street, Suite 100 Yes Yes 105224 Yes Yes Yes Yes
Enfield, CT 06082
Metropolitan Life Insurance Company
(MetLife)
Yes Yes 44740 Yes Yes Yes Yes
177 S. Commons Drive
Aurora, IL 60504
Standard Insurance Company
(The Standard)
Yes Yes 37851 Yes Yes Yes Yes
2839 Paces Ferry Road, Suite 830
Atlanta, GA 30339
Dearborn National
200 Ashford Center N, Suite 155 Yes Yes 358305 Yes Yes Yes Yes
Atlanta, GA 30338
The following vendors did not respond:
Minnesota Life Insurance Company (Securian) / 400 Roberts Street, North / St. Paul, MN 55101
Innovative Crest, Inc. / For Group Insurance Associates / 223 Ronstadt Drive / Martinez, GA 30907
Dearborn National / 1001 East Lookout Drive / Richardson, TX 75082
Resurgens Risk Management, INC. / 1201 Peachtree St., NE Suite #1730 / Atlanta, GA 30361
Group Insurance Associates / 756 Poplar Street / Macon, GA 31201
Trans America / 4571 Suite B Cox Road / Evans, GA 30809
AYB Benefits / 2296 Henderson Mill Rd., Suite 100
Atlanta, GA 30345J. T. Worthy Consultants / 113 S. Monroe Street, 1st Floor
Tallahassee, FL 32312
Aon Risk Services / Attn: Christopher Payne / 40 West Broad Street, Suite 210 / Greenville, SC 29601
ACHS Insurance / 1229 Augusta West Parkway / Augusta, GA 30909
Assurant / 3726 Executive Center Dr., Suite C / Martinez, GA 30907
Cigna / 2701 North Rocky Point Dr., Suite 800 / Tampa, FL 33607
Page 1 of 1
RFP 15-164 EVALUATION CRITERIA – Life Insurance Services - Cumulative Evaluation Sheet
Rating –
Weighted Score
Factor Points Scale of 0 (low) - 5 (high)
Blue Cross Blue Cross
CIGNA Group - Dearborn CIGNA Group - Dearborn
The Hartford Blue Shield of UNUM The Standard The Hartford Blue Shield of UNUM The Standard
General FMLA MetLife National FMLA MetLife National
200 Georgia 1669 King 2839 Paces 200 Georgia 1669 King 2839 Paces
Description 3480 Preston 177 S. 200 Ashford 3480 Preston 177 S. 200 Ashford
Hopmeadow 3350 Street, Suite Ferry Road, Hopmeadow 3350 Street, Suite Ferry Road,
Ridge, Suite Commons Center N, Suite Ridge, Suite Commons Center N, Suite
Street, Peachtree 100 Suite 830 Street, Peachtree 100 Suite 830
425| Drive 155 425| Drive 155
Simsbury, CT Road Enfield, CT Atlanta, GA Simsbury, CT Road Enfield, CT Atlanta, GA
Alpharetta, GA Aurora, IL Atlanta, GA Alpharetta, GA Aurora, IL Atlanta, GA
06089 Atlanta, GA 06082 30339 06089 Atlanta, GA 06082 30339
30005 60504 30338 30005 60504 30338
30326 30326
Plan Design - Current &
10 4.0 3.7 3.3 3.7 3.7 4.0 2.7 40.0 36.7 33.3 36.7 36.7 40.0 26.7
PLAN DESIGN & alternates
PLAN Met Client's Objectives for Value
5 4.0 3.2 2.7 3.5 3.3 3.7 3.0 20.0 15.8 13.3 17.5 16.7 18.3 15.0
MANAGEMENT & Cost Containment
5 Value Adds 3.7 2.7 2.7 3.7 3.8 4.0 2.3 18.3 13.3 13.3 18.3 19.2 20.0 11.7
Points 20 11.7 9.5 8.7 10.8 10.8 11.7 8.0 78.3 65.8 60.0 72.5 72.5 78.3 53.3
3.75 Quality & Timeliness Stats 3.7 4.0 3.0 3.0 3.3 3.0 3.5 13.8 15.0 11.3 11.3 12.5 11.3 13.1
1.5 Reporting capabilities 4.3 4.0 3.3 4.0 4.0 4.3 4.2 6.5 6.0 5.0 6.0 6.0 6.5 6.3
General account
QUALITY OF 3 4.0 3.7 3.7 3.7 3.3 4.0 3.5 12.0 11.0 11.0 11.0 10.0 12.0 10.5
administration / Customer Svc
ADMINISTRATION
AND Communication
1.5 3.8 4.0 3.3 4.0 4.2 4.0 3.7 5.8 6.0 5.0 6.0 6.3 6.0 5.5
Materials/Booklets/SPDs
COMMUNICATIONS
3.75 Service/Performance guarantees 3.7 4.5 2.5 2.8 3.2 4.0 2.7 13.8 16.9 9.4 10.6 11.9 15.0 10.0
1.5 Technology Capabilities 3.8 3.7 3.3 3.5 4.0 4.0 3.5 5.8 5.5 5.0 5.3 6.0 6.0 5.3
Points 15 23.3 23.8 19.2 21.0 22.0 23.3 21.0 57.5 60.4 46.6 50.1 52.6 56.8 50.6
25 Employer Cost 3.7 4.7 3.0 3.5 4.7 4.3 1.8 91.7 116.7 75.0 87.5 116.7 108.3 45.8
FINANCIAL TERMS 20 Employee Cost 4.7 3.0 3.3 3.4 4.7 3.3 1.8 93.3 60.0 66.7 68.3 93.3 66.7 36.7
5 Rate guarantees 3.2 2.3 5.0 5.0 5.0 5.0 5.0 15.8 11.7 25.0 25.0 25.0 25.0 25.0
Points 50 11.5 10.0 11.3 11.9 14.3 12.7 8.7 200.8 188.3 166.7 180.8 235.0 200.0 107.5
3.75 Experience 4.0 3.7 3.0 3.3 3.5 4.7 2.3 15.0 13.8 11.3 12.5 13.1 17.5 8.8
CREDENTIALS, Character, Reputation,
3.75 0.0 1.3 1.3 0.0 0.0 4.7 0.0 0.0 5.0 5.0 0.0 0.0 17.5 0.0
QUALITY OF References
PROPOSAL, AND RFP
3.75 3.2 3.5 3.2 3.2 3.5 4.0 3.0 11.9 13.1 11.9 11.9 13.1 15.0 11.3
OVERALL Quality/Timeliness/Completeness
RESPONSIVENESS
Extent to which RFP objectives,
3.75 3.2 3.5 3.2 3.2 3.5 3.7 3.0 11.9 13.1 11.9 11.9 13.1 13.8 11.3
scope of services are met
Points 15 10.3 12.0 10.7 9.7 10.5 17.0 8.3 38.8 45.0 40.0 36.3 39.4 63.8 31.3
Grand Total 100 56.8 55.3 49.8 53.4 57.7 64.7 46.0 375.4 359.5 313.3 339.7 399.5 398.8 242.7
1
RFP 15-164 EVALUATION CRITERIA – LTD Insurance Services - Cumulative Evaluation Sheet
Rating –
Weighted Score
Factor Points Scale of 0 (low) - 5 (high)
Blue Cross Blue Cross
CIGNA Group - Dearborn CIGNA Group - Dearborn
The Hartford Blue Shield of UNUM The Standard The Hartford Blue Shield of UNUM The Standard
General FMLA MetLife National FMLA MetLife National
200 Georgia 1669 King 2839 Paces 200 Georgia 1669 King 2839 Paces
Description 3480 Preston 177 S. 200 Ashford 3480 Preston 177 S. 200 Ashford
Hopmeadow 3350 Street, Suite Ferry Road, Hopmeadow 3350 Street, Suite Ferry Road,
Ridge, Suite Commons Center N, Suite Ridge, Suite Commons Center N, Suite
Street, Peachtree 100 Suite 830 Street, Peachtree 100 Suite 830
425| Drive 155 425| Drive 155
Simsbury, CT Road Enfield, CT Atlanta, GA Simsbury, CT Road Enfield, CT Atlanta, GA
Alpharetta, GA Aurora, IL Atlanta, GA Alpharetta, GA Aurora, IL Atlanta, GA
06089 Atlanta, GA 06082 30339 06089 Atlanta, GA 06082 30339
30005 60504 30338 30005 60504 30338
30326 30326
Plan Design - Current &
10 4.0 3.7 3.0 3.7 3.7 4.0 2.7 40.0 36.7 30.0 36.7 36.7 40.0 26.7
Alternates
PLAN DESIGN & PLAN
MANAGEMENT Met Client's Objectives for Value
5 3.7 3.0 2.7 3.3 3.3 3.7 3.0 18.3 15.0 13.3 16.7 16.7 18.3 15.0
& Cost Containment
5 Value Adds 3.8 2.7 2.7 4.2 4.2 4.5 2.7 19.2 13.3 13.3 20.8 20.8 22.5 13.3
Points 20 11.5 9.3 8.3 11.2 11.2 12.2 8.3 77.5 65.0 56.7 74.2 74.2 80.8 55.0
Quality &
3.75 3.7 4.0 3.0 3.0 3.7 3.0 3.2 13.8 15.0 11.3 11.3 13.8 11.3 11.9
Timeliness Stats
Reporting
1.5 4.3 4.0 3.7 4.0 4.0 4.3 4.2 6.5 6.0 5.5 6.0 6.0 6.5 6.3
capabilities
General account
3 administration / 4.0 3.7 3.7 3.7 3.7 4.0 3.5 12.0 11.0 11.0 11.0 11.0 12.0 10.5
QUALITY OF Customer Svc
ADMINISTRATION AND
COMMUNICATIONS Communication
1.5 Materials/ 4.0 4.0 3.7 4.0 4.2 4.0 3.5 6.0 6.0 5.5 6.0 6.3 6.0 5.3
Booklets/SPDs
Service/
3.75 Performance 3.7 4.5 2.5 2.7 3.0 3.8 2.7 13.8 16.9 9.4 10.0 11.3 14.4 10.0
guarantees
1.5 Technology Capabilities 4.0 3.7 3.3 3.5 4.0 4.0 3.3 6.0 5.5 5.0 5.3 6.0 6.0 5.0
Points 15 23.7 23.8 19.8 20.8 22.5 23.2 20.3 58.0 60.4 47.6 49.5 54.3 56.1 48.9
25 Employer Cost 4.7 2.5 2.5 2.8 3.7 3.8 1.2 116.7 62.5 62.5 70.8 91.7 95.8 29.2
FINANCIAL TERMS 20 Employee Cost 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
5 Rate guarantees 2.3 2.3 5.0 5.0 5.0 5.0 5.0 11.7 11.7 25.0 25.0 25.0 25.0 25.0
Points 50 7.0 4.8 7.5 7.8 8.7 8.8 6.2 128.3 74.2 87.5 95.8 116.7 120.8 54.2
3.75 Experience 4.0 3.7 3.0 3.3 3.7 4.7 3.3 15.0 13.8 11.3 12.5 13.8 17.5 12.5
CREDENTIALS, Character, Reputation,
3.75 0.0 1.3 2.3 0.0 0.0 4.7 0.0 0.0 5.0 8.8 0.0 0.0 17.5 0.0
QUALITY OF References
PROPSAL, AND RFP Quality/Timeliness/
OVERALL 3.75 3.2 3.5 3.2 3.2 3.2 4.2 3.0 11.9 13.1 11.9 11.9 11.9 15.6 11.3
Completeness
RESPONSIVENESS Extent to which RFP objectives,
3.75 3.2 3.5 3.2 3.2 3.5 3.8 3.0 11.9 13.1 11.9 11.9 13.1 14.4 11.3
scope of services are met
Points 15 10.3 12.0 11.7 9.7 10.3 17.3 9.3 38.8 45.0 43.8 36.3 38.8 65.0 35.0
Grand Total 100 52.5 50.0 47.3 49.5 52.7 61.5 44.2 302.6 244.5 235.5 255.8 283.8 322.8 193.0
Total Cumulative 109.3 105.3 97.2 102.9 110.3 126.2 90.2 678.0 604.1 548.8 595.5 683.3 721.6 435.8 2
Administrative Services Committee Meeting
5/26/2015 1:20 PM
Life/LTD Proposed Contract Award
Department: Human Resources
Caption: Motion to approve award of RFP 15-164 Life/LTD Insurance
Services to The Standard subject to final contract negotiations and
to authorize the Administrator to execute such finally negotiated
contract.
Background: ARC conducted an RFP for Life and LTD in 2011 for a 1/1/2012
effective date. Aetna was chosen as the new carrier and given a
three (3) year contract. The contract provided for a savings of
over $1,000,000 for the three (3) year period. At the end of the
three (3) year term, Aetna provided a renewal with increases that
were too significant for ARC to absorb (over 17% increase
combined LTD and Life) so a new RFP was released.
Analysis: Seven (7) responses to the RFP reviewed and scored by HR,
Procurement and Finance. The following factors were used in the
scoring process: • Plan Design and Plan Management • Quality of
Administration and Communications • Financial Terms •
Credentials, Quality of Proposal, and Overall Responsiveness
Financial Impact: ARC and its employees currently pay approximately $1,114,680
in premium per year for Life and LTD coverage. The Aetna
renewal increased the approximate premium to $1,374,412 per
year. The recommended carrier will reduce that annual premium
to approximately $1,235,455. There will be a three (3) year
renewal savings of $426,871.
Alternatives: ARC can absorb the 17% increase from Aetna which will also
increase the employee’s premium or can move the coverage to the
new recommended carrier - The Standard.
Recommendation: Enter into a three (3) year contract with The Standard.
Funds are Available
in the Following Funds 616
Accounts:
REVIEWED AND APPROVED BY:
Agenda
Administrative Services Committee Commission Chamber- 5/26/2015- 1:20 PM
Meeting
ADMINISTRATIVE SERVICES
1. Motion to approve the minutes of the Administrative Services Attachments
Committee held on May 12, 2015.
2. Provide information as relates to ARC retirees' usage of the Attachments
Wellness Center (WC). Discuss whether active employees
receive benefits that are not available to retirees. Explain why
retirees that continue their Blue Cross Blue Shield Coverage are
ineligible to use the WC. Medical insurance coverage is not
available until age 65. Consider whether ARC employees that
retire prior to age 65 are placed in a rather precarious position.
Provide updated information on retiree use of the WC to include
whether or not policy changes are necessitated. (Requested by
Commissioner Lockett)
3. Presentation by Mr. William T. Bass regarding the repeal and Attachments
removal of a recorded Resolution that was never presented or
voted on by the County Commission involving the sale of
property at 819 Camellia Road. (Referred from
May 12 Administrative Services Committee)
www.augustaga.gov
Administrative Services Committee Meeting
5/26/2015 1:20 PM
Minutes
Department: Clerk of Commission
Caption: Motion to approve the minutes of the Administrative Services
Committee held on May 12, 2015.
Background:
Analysis:
Financial Impact:
Alternatives:
Recommendation:
Funds are Available
in the Following
Accounts:
REVIEWED AND APPROVED BY:
Cover Memo
Item # 1
Attachment number 1 \nPage 1
Item # 1
Attachment number 1 \nPage 2
Item # 1
Administrative Services Committee Meeting
5/26/2015 1:20 PM
Retirees Usage of Wellness Center
Department: Clerk of Commission
Caption: Provide information as relates to ARC retirees' usage of the
Wellness Center (WC). Discuss whether active employees receive
benefits that are not available to retirees. Explain why retirees
that continue their Blue Cross Blue Shield Coverage are ineligible
to use the WC. Medical insurance coverage is not available until
age 65. Consider whether ARC employees that retire prior to age
65 are placed in a rather precarious position. Provide updated
information on retiree use of the WC to include whether or not
policy changes are necessitated. (Requested by Commissioner
Lockett)
Background:
Analysis:
Financial Impact:
Alternatives:
Recommendation:
Funds are Available
in the Following
Accounts:
REVIEWED AND APPROVED BY:
Cover Memo
Item # 2
Attachment number 1 \nPage 1
Item # 2
Administrative Services Committee Meeting
5/26/2015 1:20 PM
William T. Bass
Department: Clerk of Commission
Caption: Presentation by Mr. William T. Bass regarding the repeal and
removal of a recorded Resolution that was never presented or
voted on by the County Commission involving the sale of
property at 819 Camellia Road. (Referred from
May 12 Administrative Services Committee)
Background:
Analysis:
Financial Impact:
Alternatives:
Recommendation:
Funds are Available
in the Following
Accounts:
REVIEWED AND APPROVED BY:
Cover Memo
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