Budget Advisory Committee

1000 Englewood Pkwy Community Room - 2nd AGENDA Floor Englewood, CO 80110 Budget Advisory Committee Meeting Englewood, CO 80110 Thursday, August 6, 2026 ♦ 5:15 PM 1. Chair Horan approved the agenda on a. The MS Teams link for the meeting is located here 2. Call to Order 3. Approval of Minutes a. Motion to approve the Budget Advisory Committee meeting minutes for July 23, 2026. Budget Advisory Committee - 23 Jul 2026 - Minutes - Pdf 4. Recognition of Public Comment (Presentation limited to 3 minutes) 5. New Business a. Department Presentations: City Attorney's Office - Tamara Niles, City Attorney Information Technology Department - Joe Isenbart, Director of Information Technology  Human Resources Department - Shawn Weiske, Director of Human Resources 20260806 BAC Presentation-CAO, IT and HR b. Working session to develop 2026-2027 BAC Meeting Schedule 6. Upcoming Meetings Schedule (Information Only and is Subject to Change) Date Department Presentation or Agenda Item September 3, 2026 TBD October 1, 2026 TBD 7. Council Liaison's Choice 8. Staff's Choice a. October and November meeting locations (Community Room already reserved) 9. Member's Choice a. Recap the presentation of the Annual Report to the Englewood City Council 10. Adjournment Next Meeting: September 3, 2026 Please note: If you have a disability and need auxiliary aids or services, please notify the City of Englewood (303- 762-2405) at least 48 hours in advance of when services are needed. Page 1 of 50  MINUTES Budget Advisory Committee Meeting Thursday, July 23, 2026 PRESENT: James Horan Nevan Mandel Peter Eckel Andrew Forlines Nicholas Nonas Kevin Engels Jennifer Nolan ABSENT: Junyer (Jay) Knight Rita Russell Tena Prange Shawn Lewis STAFF PRESENT: Kevin Engels, Nicholas Palmer and Jennifer Nolan 1. Call to Order Member Eckel left the meeting early due to a previous engagement. 2. Approval of Minutes a. Motion to approve the Budget Advisory Committee meeting minutes for July 2, 2026. Moved by Member Peter Eckel Seconded by Member Andrew Forlines Motion MOTION CARRIED. 3. New Business a. Working session to finalize the BAC Annual Report for Englewood City Council. b. (NEW) Agenda Item Added During Meeting Due to the resignation notice effective July 23, 2026 from Member Jay Knight, Chair Horan asked for a motion to amend the agenda to include a vote to elevate Nick Nonas from Alternate Member to Regular Member Moved by Member Nevan Mandel Seconded by Member Andrew Forlines Page 1 of 2 Page 2 of 50  Budget Advisory Committee July 23, 2026 Motion to elevate Nick Nonas from Alternate Member to Regular Member Motion MOTION CARRIED. 4. Upcoming Meetings Schedule (Information Only and is Subject to Change) Date Department Presentation or Agenda Item August 3, 2026 Presentation of 2026 BAC Annual Report to City Council Working session to develop 2026-2027 BAC Meeting Schedule Department Presentations:  City Attorney's Office - Tamara Niles, City Attorney August 6, 2026  Information Technology Department - Joe Isenbart, Director of Information Technology  Human Resources Department - Shawn Weiske, Director of Human Resources 5. Council Liaison's Choice 6. Staff's Choice 7. Member's Choice 8. Adjournment Next Meeting: August 6, 2026 Jennifer Nolan, Staff Liaison Page 2 of 2 Page 3 of 50  City Attorney's Office, Information Technology Department and Human Resources Department Budget Advisory Committee (BAC) Presentation Presenters • Tamara Niles, City Attorney • Joe Isenbart, Director of Information Technology • Shawn Weiske, Director of Human Resources Page 4 of 50 August 6, 2026  Agenda I. Department Funds Returned II. Major Accomplishments III. Challenges Faced IV. Top 3 Capital Projects Page 5 of 50  I. City Attorney's Office Page 6 of 50  2026 Dept Exp Budget versus Overall General Fund* *Finance will update this slide 1% City Attorney's Office All Other Departments Page 7 of 50 * Excludes Transfers Out Comparison based on the 2026 Amended Expenditure Budget  2026 CAO Est. Funds Returned to Fund Balance CY Estimated Amount PY Actual CY Amended CY Estimated Categories​ Returned to the Fund Amount Budget​ Amount Balance​ Revenue Total ​$0 $0 $0 $0 Expenditures Personnel ​$699,346.77 $787,054.00 $718,945.00 $68,109 (salary and benefits) Commodities​ ​$28,523.38 $23,116.00 $16,170.00 $6,946 Contractual ​$176,747.48 $129,212.00 $129,266.00 ($54) (professional services)​ Capital​ ​$0 $0 $972.00 ($972.00) Debt Service​ ​$0 $0 $0 $0 Expenditure Total​ ​$904,626.63 $939,382.00 $865,353 $74,029.00 Page 8 of 50 *2026 numbers are estimated and will not be finalized until after the annual City Financial Audit in April or May 2027  2026 Prosecution Est. Funds Returned to Fund Balance CY Estimated Amount PY Actual CY Amended CY Estimated Categories​ Returned to the Fund Amount Budget​ Amount Balance​ Revenue Total ​$0 $0 $0 $0 Expenditures Personnel ​$0 $0 $0 $0 (salary and benefits) Commodities​ ​$0 $300.00 $300.00 $0 Contractual ​$130,602.00 $131,186.00 $131,186.00 $0 (professional services)​ Capital​ ​$0 $0 $0 $0 Debt Service​ ​$0 $0 $0 $0 Expenditure Total​ ​$0 $0 $0 $0 Page 9 of 50 *2026 numbers are estimated and will not be finalized until after the annual City Financial Audit in April or May 2027  2026 Risk Est. Funds Returned to Fund Balance CY Estimated Amount PY Actual CY Amended CY Estimated Categories​ Returned to the Fund Amount Budget​ Amount Balance​ Revenue Total ​$1,375,333.25 $2,337,350.00 $2,070,000.00 $267,350 Expenditures Personnel ​$160,591.61 $166,809.37 $165,939.00 $807.37 (salary and benefits) Commodities​ ​$256.11 $400.00 $400.00 $0 Contractual ​$1,648,253.93 $2,125,658.00 $1,825,400.00 $300,258.00 (professional services)​ Capital​ ​$0 $200.00 $200.00 ($200) Debt Service​ ​$0 $0 $0 $0 Expenditure Total​ ​$1,809,101.65 $2,293,067.37 $1,991,939.00 $568,215.37 Page 10 of 50 *2026 numbers are estimated and will not be finalized until after the annual City Financial Audit in April or May 2027  Major 2026 CAO Accomplishments • Filled Assistant City Attorney vacancy • Asana developed for Legal Request management • Asana Snapshot as of 7/20/26: • 984 Legal Requests • 938 Requests Complete • Expertise Development: • DU Affordable Housing certificate • AI Prompt certificate • High Performance Leadership certificate • Paralegal certificate • Land Use • As of 7/20/26 drafted: 50 ordinances, 25 resolutions, 24 legal opinions; 351 contracts reviewed; 45 complex employment matters Page 11 of 50  Major 2026 Risk Accomplishments • CIRSA Audit Score: 98% • Implementation of two manuals: • Safety Manual • Task Specific Manual • Developing a Risk Register • Claims against the City totaling: $13,779,739.80 • City total payment in claims: $185,956.18 • Recovered $87,673 in damages • Development of Safety Bonus(es) • Extraordinary Effort • See Something, Say Something • Making Englewood Safe • Other Page 12 of 50  CAO Challenges Faced • Nothing new to note Page 13 of 50  Risk Challenges Faced • Inconsistent involvement of Risk Management in decisions with risk implications. • Balancing a high volume of concurrent projects while establishing foundational processes and sustaining ongoing operational support Page 14 of 50  Top Three Capital Project Priorities • N/A: CAO does not have capital projects Page 15 of 50  Questions or Comments Page 16 of 50  II. Information Technology Department Page 17 of 50  2026 Dept Exp Budget versus Overall General Fund* *Finance will update this slide 8% Information Technology All Other Departments Page 18 of 50 * Excludes Transfers Out Comparison based on the 2026 Amended Expenditure Budget  2026 Est. Funds Returned to Fund Balance CY Estimated Amount PY Actual CY Amended CY Estimated Categories​ Returned to the Fund Amount Budget​ Amount Balance​ Revenue Total ​$585,155 $537,163 $569,841 $0 Expenditures Personnel ​$1,975,893 $2,295,443 $2,175,000 $120,443 (salary and benefits) Commodities​ ​$37,718 $28,476 $17,476 $11,000 Contractual ​$3,214,270 $3,337,522 $3,322,522 $15,000 (professional services)​ Capital​ ​$1,431 $938 $938 $0 Debt Service​ ​$0 $0 $0 $0 Expenditure Total​ ​$5,229,312 $5,662,379 $5,515,936 $146,443 Page 19 of 50 *2026 numbers are estimated and will not be finalized until after the annual City Financial Audit in April or May 2027 Page 20 of 50  Major 2026 Accomplishments • Implementation of Faster fleet management system • Migration of RecTrac from onsite to cloud SaaS environment • Migration of The Mortgage Office software from onsite to cloud SaaS environment • Zoom cloud phone implementation • Implementation of Axon Body Camera System • Establishment of the Data Governance Committee and Data Champions Group • Implemented new cybersecurity awareness platform • Exploring cost savings opportunities with Microsoft licensing • Conducting Virtual Desktop Infrastructure feasibility study Page 21 of 50  Challenges Faced The major hurdles for Englewood’s IT department in 2026 included: • Cybersecurity: implementing enhanced defenses, assessments, and incident response. • Staffing: vacancies, medical and family leave. • Operational maturity: transforming from reactive to proactive IT operations. • Service quality: raising help-desk performance and internal user satisfaction. • AI oversight: managing ethical use of AI and safeguarding public trust. • Budget & planning: securing and aligning funding with IT objectives. • Governance & data strategy: building standardized processes and analytics capabilities. • Audiovisual Support: seeing an uptick in demands for AV support for boards and commissions meetings. Helpdesk staff required to fill in where needed. Page 22 of 50  Top Three Capital Project Priorities • Infrastructure Development • Human Resources Management System Page 23 of 50  Questions or Comments Page 24 of 50  I. Human Resources Department Page 25 of 50  2026 Dept Exp Budget versus Overall General Fund* *Finance will update this slide 1% Human Resources All Other Departments Page 26 of 50 * Excludes Transfers Out Comparison based on the 2026 Amended Expenditure Budget  2026 Est. Funds Returned to Fund Balance CY Estimated Amount PY Actual CY Amended CY Estimated Categories​ Returned to the Fund Amount Budget​ Amount Balance​ Revenue Total ​$0 ($10,000) $0 $0 Expenditures Personnel ​$778,969.19 $822,368 $827,791 ($5,423) (salary and benefits) Commodities​ ​$14,451.28 $14,200 $27,350 ($13,150) Contractual ​$95,182.50 $115,090 $133,590 ($18,500) (professional services)​ Capital​ ​$0 $0 $0 $0 Debt Service​ ​$0 $0 $0 $0 Expenditure Total​ ​$888,602.67 $941,658 $988,731 ($47,073) Page 27 of 50 *2026 numbers are estimated and will not be finalized until after the annual City Financial Audit in April or May 2027  Major 2026 Accomplishments - Job Description update project launch - Updated the Employee Bus Tour - Completed negotiations with EPBA - Revised the Supervisory and Pre-Supervisory Academies - Identified a new HRIS provider - Initiated a City Manager search firm RFP - Implemented the Sabbatical program - Updated the Internship program - Conducted a comprehensive class and comp review of all City classifications - Initiated employee engagement survey with Energage (in the running for "Top Workplaces" nominations) Page 28 of 50  Challenges Faced - Funding for all the HR programming continues to be a challenge - Maintaining market competitiveness; no budget to easily correct market deficiencies - Continued discovery of incorrect deductions, practices, and/or processes that has led to significant auditing and multiple "all-hands on deck" situations to correct (PTO payouts, DROP deductions, duplicate charges, etc.) - HRIS implementation - EEA Negotiations; impasse proceedings Page 29 of 50  Top Three Capital Project Priorities • HRIS Implementation Page 30 of 50  Questions or Comments Page 31 of 50  Appendix • Department Overviews • Organizational Structures • Strategic Plan Connections • Department Metrics Page 32 of 50  City Attorney's Office Page 33 of 50  Department Overview • Mission: The City Attorney provides professional, accurate, effective and efficient legal services to the City of Englewood, Colorado. • (1) Primary legal adviser to the City of Englewood, the City’s elected and appointed officials, the Mayor, City Council, City Clerk and all City departments, agencies, boards. • (2) Responsibilities include the drafting, review, revision, and approval of all City legal documents, such as legislation, contracts, easements, and deeds; negotiation with collective bargaining units; advising regarding the City’s expansive water portfolio and Enterprise Funds (including stormwater, water, wastewater, golf, concrete, and housing rehabilitation); ensuring City compliance with applicable law; identifying and implementing best practices to respond to emerging legal issues; and responding to requests for legal opinions from the City Council, City Manager, and other City department heads. • (3) The City Attorney also oversees prosecution services in Municipal Court, and additional legal services to the City’s component units, Englewood Urban Renewal Authority and Englewood McClellan Reservoir Foundation, Inc. (EMRF). Page 34 of 50  Organizational Structure, CAO Division I Division II Civil Prosecution • •City Attorney (1 FTE) o 1099 Independent Contractor Prosecutor • •Deputy City Attorney (1 FTE) • •Assistant City Attorney (1 FTE) • •Executive Assistant/Paralegal (1 FTE) • •Temporary, Seasonal Summer Intern • • Optional Seasonal Extern Page 35 of 50  Department Overview, Risk Management • Mission: Empower employees to implement best practices to establish ownership and accountability to improve safety for staff, citizens and visitors to our community while protecting the City’s limited financial resources Page 36 of 50  Organizational Structure, RM Risk Management Property, Casualty Only •Risk and Safety Administrator(1 FTE) Page 37 of 50  Information Technology Department Page 38 of 50  Department Overview Empower Users Through Collaboration and the use of Innovative Solutions Appendix Page 39 of 50  Organizational Structure Information Technology Information Technology Operations Business Services o Director of Information Technology (.5) o IT Operations Manager (1) o Director of Information Technology (.5) o IT Systems Engineer (1) IT Business Services Manager (1) Appendix o o Senior Systems Administrator (1) o IT Business Analyst III (3) o Network Engineer (1) o IT Business Analyst I (1) o Cybersecurity Engineer (1) o Senior Tech Support Analyst (1) o Tech Support Analyst II (2) o Audiovisual Engineer (1) o IT Intern (.5) Page 40 of 50  Organizational Structure continued Information Technology Data and Analytics o GIS Administrator (2) Appendix Page 41 of 50  Strategic Plan Performance Metrics (1 of 3) Comparison Target or 2023 2024 2025 2026 2027 2027 to Metric City Council Presentation Appendix Baseline Act Act Act Est Proj Target or Baseline First Call Resolution 60% 34% 34% 47% 50% 60% Metric Description: Resolve as many help desk tickets as possible on the first call Why the Metric is important: First call resolution enables employees to continue their tasks more efficiently and with less frustration, enabling greater productivity Strategic Plan Outcome(s): Technology Plan Outcome Area: Elevate People, Ignite Innovation Strategic Plan Goal(s): Improve customer service for internal users by providing high quality, timely solutions for requests Page 42 of 50 Target: Based on historical or industry standard data Decrease Increase No Change Baseline: Metric in development; target value identified after two years of data and revised as necessary Metrics are subject to change pending further City Council review  Strategic Plan Performance Metrics (2 of 3) Comparison Target or 2023 2024 2025 2026 2027 Metric 2027 to Target City Council Presentation Appendix Baseline Act Act Act Est Proj or Baseline Increase Service Level Agreement 90% 82% 87% 88% 90% 90% (SLA) Compliance Metric Description: Increase SLA compliance in the resolution of help desk tickets. Critical Service - 4Hr SLA for closure with 30 mins for response time of ticket submission. High SLA - 1 Day (24hr) closure time with 2 Hour response time of ticket submission. Normal SLA - 3 Day closure time with 4 Hour response time of ticket submission. Low SLA – 7 Day closure time with 4 Hour response time of ticket submission. Why the Metric is important: Prompt and effective trouble issue resolution enables employees to get their job done more efficiently and with less frustration enabling greater productivity and allowing them time to innovate. This also enables IT to discovery where bottlenecks are occurring in the process to allow improvement. Strategic Plan Outcome(s): Technology Plan Outcome Area: Elevate People, Ignite Innovation Strategic Plan Goal(s): Improve customer service for internal users by providing consistent, high quality, timely solutions for requests. Page 43 of 50 Target: Based on historical or industry standard data Baseline: Metric in development; target value identified after two years of data and revised Decrease Increase No Change as necessary Metrics are subject to change pending further City Council review  Strategic Plan Performance Metrics (3 of 3) Comparison Target or 2023 2024 2025 2026 2027 2027 to Metric City Council Presentation Appendix Baseline Act Act Act Est Proj Target or Baseline Overall IT Satisfaction 85% NA 85% 83% 85% 88% Metric Description: Track the overall satisfaction of IT services across Operations, Business Services, and Data and Analytics for trends and continual improvement. Why the Metric is important: This metric covers all the services IT provides to the City. It is a barometer of how IT is viewed by the rest of the City. Based on this indicator, IT can delve into individual metrics to uncover specifics to find areas for improvement or exceptional service to expand upon. Strategic Plan Outcome(s): Technology Plan Outcome Area: Elevate People, Ignite Innovation Strategic Plan Goal(s): Improve customer service for internal users by providing consistent, high quality, timely solutions for requests. Page 44 of 50 Target: Based on historical or industry standard data Decrease Increase No Change Baseline: Metric in development; target value identified after two years of data and revised as necessary Metrics are subject to change pending further City Council review  Human Resources Department Page 45 of 50  Department Overview • The Human Resources Department supports the City of Englewood’s *Appendix Slide workforce by providing strategic and operational services throughout the employee lifecycle. The department is responsible for recruitment and selection, compensation and classification, employee and labor relations, benefits administration, training and organizational development, performance management, policy development, workers’ compensation, HR information systems, and compliance with applicable employment laws and regulations. Through these services, Human Resources partners with City departments to attract, develop, engage, and retain a skilled and diverse workforce while promoting a respectful, equitable, and high-performing workplace that enables employees to deliver exceptional service to the Englewood community. Page 46 of 50  Organizational Structure, HR Operations Benefits • HR Operations Manager (1 FTE) o Benefits Experience Manager (1 FTE) • Senior Human Resources Business Partner (3 FTE) o Department Assistant (1 FTE) • HR Coordinator (1 FTE) • Seasonal HR Intern (.5 FTE) Page 47 of 50  Organizational Structure, HR Administration • Human Resources Director (1 FTE) • HR Data and Records Specialist (1 FTE) Page 48 of 50  Strategic Plan Performance Metrics (1 of 2) Comparison Target or 2022 2023 2024 2025 2026 2026 to Metric Baseline Act Act Act Est Proj Target or Baseline Number of Trainings Offered Baseline 5 5 7 10 20 Metric Description: Meaningful, frequent personal and professional developmental opportunities Why the Metric is important: Provides training and development opportunities for staff to ensure best practices and create an informed workforce. Strategic Plan Outcome(s): Staff Training and Development Strategic Plan Goal(s): Create a training program for employees, by employees with at least three courses launching this year Page 49 of 50 Target: Based on historical or industry standard data Baseline: Metric in development; target value identified after two years of data and revised Decrease Increase No Change as necessary  Strategic Plan Performance Metrics (2 of 2) Comparison Target or 2022 2023 2024 2025 2026 2026 to Metric Baseline Act Act Act Est Proj Target or Baseline Percent of Staff Trained Baseline 0% 0% 41% 61% 87% Metric Description: Percent of Supervisors who have attended the Supervisory Cohort training Why the Metric is important: Guage the participation and information that has been shared across the supervisor population. Strategic Plan Outcome(s): Staff Training and Development Strategic Plan Goal(s): Page 50 of 50 Target: Based on historical or industry standard data Baseline: Metric in development; target value identified after two years of data and revised Decrease Increase No Change as necessary