Council Subcommittee
Regular MeetingGilbert, AZ · November 14, 2018
Minutes
MINUTES OF THE GILBERT COUNCIL SUBCOMMITTEE ON CIVILITY,
NOVEMBER 14, 2018
COUNCIL PRESENT: Chair Eddie Cook and Councilmember Brigette Peterson
COUNCIL ABSENT: Councilmember Scott Anderson
STAFF PRESENT: Lisa Maxwell, Clerk’s Office; Jolean Fleck, Human Resources;
Linda Ayres, Parks and Recreation; Melanie Dykstra, Manager’s
Office; Kory Parker, Public Works; Patrick Portee, Police
Department; Michael Burkhart, Fire Department; and Zara Bish,
Communications Department
STAFF ABSENT: Kelli Collins, Public Works
CALL TO ORDER
Chair Cook called the meeting to order at 4:32 p.m.
AGENDA ITEMS
1. Consider approval of the minutes of the October 17, 2018 meeting.
A MOTION was made by Michael Burkhart, seconded by Melanie Dykstra, to approve the
minutes of October 17, 2018. Motion carried 9-0, with Zara Bish abstaining.
2. Review and discussion of a draft Civility Policy.
Chief Talent Officer Jolean Fleck discussed the changes made to the policy when she put it in the
Town’s policy format. She added the process for what the public should do if they had an
experience where they felt they were not treated civilly. In that instance the person should report
their experience to the Mayor. Also, the scope was expanded to include contractors, Boards and
Commissions members and others.
A MOTION was made by Councilmember Brigette Peterson, seconded by Melanie Dykstra, to
approve the Civility Policy. Motion carried 9-0, with Zara Bish abstaining.
Clerk Lisa Maxwell said the Policy will be on the December 20, 2018 Council agenda for
approval. Chair Cook said he would also like for there to be a proclamation at that meeting as
well.
3. Discussion of adding a pillar to the Pillars of Character.
Currently there are the six Pillars of Character on display in the Council Chambers. There are
new updated designs for these pillars on the Character Counts website. Since the Town would
like to add a seventh pillar we would have to create our own. Zara Bish said she can design and
print new banners for the Council Chambers.
Melanie Dykstra said she has a problem adding civility to the six pillars currently on display.
This would be combining a new concept to an old program. She would like for there to be one
comprehensive program presented that represents both the way we act internally as staff and
externally in our interactions with citizens.
There was a discussion about the reason the Town has the Pillars of Character. This was done in
collaboration with the area schools. Chair Eddie Cook said he thinks the Pillars are for the entire
community and he feels we would be supplementing those pillars by adding civility.
Linda Ayres asked if civility would be added to the Town’s values. Melanie Dykstra noted
civility is really a part of each of the values. She is not sure it needs to have its own banner in the
Council Chambers. Michael Burkhardt agreed that most of the values are tied to civility. Jolean
Fleck asked if the intent is to call out civility as a value in Council Chambers. Chair Cook replied
civility is a Gilbert pillar and no one else has such a policy. Kory Parker noted the Pillars are all
tied to civility in some way.
There was a discussion about what the goal is with this policy. There is currently the on-going
Gilbert kindness program. Part of that program is being civil to each other. The Town is in the
process of reworking the Town’s mission, vision and values. Councilmember Brigette Peterson
said after 18 years maybe it is time to move on from the Pillars of Character. Patrick Portee
agreed that since things are changing across the board this is an opportunity to change this
program. Zara Bish said once the new values are determined there will be new branding and new
pillars can be created for Council Chambers at that time.
Councilmember Brigette Peterson said we can have the proclamation now and look at displays
later. Melanie Dykstra said there can be an official announcement and the policy can be
incorporated into staff trainings.
Chair Cook thanked everyone for their time and contributions. It is his hope what Gilbert is
doing will inspire other communities to start a similar program.
ADJOURN
Chair Cook adjourned the meeting at 4:52 p.m.
ATTEST:
___________________________ ___________________________________
Chair Eddie Cook Lisa Maxwell, MMC, Town Clerk
CERTIFICATION
I hereby certify that the foregoing minutes are a true and correct copy of the minutes of the
Subcommittee on Civility of the Town Council of the Town of Gilbert held on the 14th day of
November, 2018. I further certify that the meeting was duly called and held and that a quorum
was present.
Dated this ____ day of ____________________.
___________________________________
Lisa Maxwell, MMC, Town Clerk
Agenda
Subcommittee on Civility
11/14/2018 4:30:00 PM
Municipal Center1, Room 233
Gilbert, Arizona
MEMBERS MAY ATTEND IN PERSON OR BY TELEPHONE
CALL TO ORDER
AGENDA ITEMS
1. Consider approval of the minutes of the October 17, 2018 meeting.
2. Review and discussion of a draft Civility Policy.
3. Discussion of adding a pillar to the Pillars of Character.
ADJOURN
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