Audit Committee

Name: Audit Committee — Henderson, NV
Start: 2017-12-07T14:00:00
End: 2017-12-07T16:00:00
Location: Henderson, NV

Regular Meeting

Henderson, NV · December 7, 2017

Agenda Packet Minutes

Minutes

CITY OF HENDERSON AUDIT COMMITTEE MINUTES December 7, 2017 I. Call to Order Chairman John Marz called the City of Henderson Audit Committee meeting to order at 2:00 p.m. in the Mayor and Council Board Room, 240 Water Street, Henderson, Nevada. II. Confirmation of Posting and Roll Call Melissa Wright, City Auditor, confirmed the agenda was posted three working days prior to the meeting in accordance with the Open Meeting Law by posting in the four Official Bulletin Boards within the City Limits of the City of Henderson and the Nevada Public Notice Website. In addition, copies of the agenda were emailed to each person having an item on the agenda. PRESENT: Chairman John F. Marz Councilman Dan K. Shaw Bryan Allison EXCUSED: None STAFF: Greg Blackburn, Assistant City Manager Richard Derrick, Assistant City Manager/CFO Bristol Ellington, Assistant City Manager Jim McIntosh, Finance Director April Parra, Official Records Reporter Brian Reeve, Assistant City Attorney III Josh Reid, City Attorney Laura Shearin, Business Manager Melissa Wright, City Auditor GUESTS: Russell Nelson, Assistant CIO Shawn White, Fire Chief Scott Vivier, Deputy Fire Chief Audit Committee Page 2 December 7, 2017 – Minutes III. Public Comment There were no comments presented by the public. IV. Acceptance of Agenda (Motion) Councilman Shaw introduced a motion to accept the agenda as submitted. The vote favoring approval was unanimous. Chairman Marz declared the motion carried. V. New Business NB-1 MINUTES AUDIT COMMITTEE MEETING SEPTEMBER 27, 2017 INTERNAL AUDIT Audit Committee Meeting Minutes of September 27, 2017. (Motion) Councilman Shaw introduced a motion to adopt the September 27, 2017, minutes as submitted. The vote favoring approval was unanimous. Chairman Marz declared the motion carried. NB-2 DRAFT AUDIT FOLLOW-UP REPORT FIRE DEPARTMENT EMERGENCY MEDICAL SERVICES INTERNAL AUDIT Receive and Approve Draft Audit Follow-Up Report of the Fire Department Emergency Medical Services. Melissa Wright, City Auditor, gave a presentation on the fire Emergency Medical Services Audit Follow-Up. All three recommendations were fully implemented per recommendation of the Audit Committee. Discussion ensued regarding the collection process, collection recovery rates, software integration process, and rates for Medicaid patients. Chairman Marz requested that staff bring back the amount that are not collected, as well as the number of Medicaid patients that are not collected. Councilman Shaw asked if we have ever audited the third-party collection agency. Jim McIntosh, Finance Director, said he will check into this. Audit Committee Page 3 December 7, 2017 – Minutes (Motion) Councilman Shaw introduced a motion to receive and approve the Draft Audit Follow-Up Report of the Fire Department Emergency Medical Services as presented. The vote favoring approval was unanimous. Chairman Marz declared the motion carried. NB-3 DRAFT AUDIT REPORT DEPARTMENT OF INFORMATION TECHNOLOGY SERVICE CENTER INTERNAL AUDIT Receive and Approve Draft Audit Report of the Department of Information Technology Service Center. Melissa Wright, City Auditor, gave a PowerPoint presentation on the DoIT Service Center audit. Areas of discussion included: Background, Objectives and Scope, Overall Statistics, Common Issues Submitted to the Help Desk, Help Desk Requests, Audit Observations, Call Volume and Statistics, Asset Management, Separation of Duties, Key Performance Indicators, First Contact Resolution Rate, Policies and Procedures, and Summary. Discussion ensued regarding service hours, password resets, and the process utilized to determine budgeting priority for departments. (Motion) Chairman Marz introduced a motion to receive and approve the Draft Audit Report of the Department of Information Technology Service Center as presented. The vote favoring approval was unanimous. Chairman Marz declared the motion carried. VI. Chairman/Member Comments Chairman Marz commented that he appreciates Ms. Wright for the work she does, and thanked staff and the department heads for their efforts and attention. VII. Set Next Meeting The next meeting was set for March 21, 2018, at 3:00 p.m. VIII. Public Comments There were no comments presented by the public. Audit Committee Page 4 December 7, 2017 – Minutes IX. Adjournment There being no further business to come before the Committee, the meeting was adjourned at 2:51 p.m. Respectfully submitted, _______________________ April Parra, Official Records Reporter

Agenda

CITY OF HENDERSON AUDIT COMMITTEE REGULAR MEETING AGENDA Thursday, December 7, 2017 Mayor and Council Boardroom 2:00 PM 240 Water Street Meeting Inquiries: (702) 267-1778 Henderson, Nevada 89015 NOTICE Notice to persons with special needs: For those requiring special assistance or accommodation to attend or participate in this meeting, arrangements for a sign language interpreter or services necessary for effective communication for qualified persons with disabilities should be made as soon as possible, but no later than 72 hours before the scheduled event. Listening devices are available for persons with hearing impairments. Please contact Melissa Wright at (702) 267-1778 or TTY: 7-1-1 at least 72 hours in advance to request a sign language interpreter. You may also submit your request by using Contact Henderson. The Chairman reserves the right to hear agenda items out of order, combine two or more agenda items for consideration, remove an item from the agenda, or delay discussion relating to an item on the agenda at any time. Individuals speaking on an item will be limited to three (3) minutes and spokespersons for a group will be limited to ten (10) minutes. Backup materials for agenda items can be found at Audit Administration or on the City's website at: http://henderson.siretechnologies.com/sirepub/meetresults.aspx.To request backup materials, please contact Melissa Wright at (702) 267-1778. I. CALL TO ORDER II. CONFIRMATION OF POSTING AND ROLL CALL III. PUBLIC COMMENT Items discussed under Public Comment cannot be acted upon at this meeting, but may be referred to a future agenda for consideration. Individuals speaking on an item will be limited to three (3) minutes and spokespersons for a group will be limited to ten (10) minutes, at the discretion of the Chairman. IV. ACCEPTANCE OF AGENDA (For Possible Action) Audit Committee Page 2 of 3 Thursday, December 7, 2017 - Agenda V. NEW BUSINESS NB-1 MINUTES AUDIT COMMITTEE MEETING SEPTEMBER 27, 2017 INTERNAL AUDIT For Possible Action. RECOMMENDATION: Adopt Audit Committee Meeting Minutes of September 27, 2017. NB-2 DRAFT AUDIT FOLLOW-UP REPORT FIRE DEPARTMENT EMERGENCY MEDICAL SERVICES INTERNAL AUDIT For Possible Action. RECOMMENDATION: Approve Receive and Approve Draft Audit Follow-Up Report of the Fire Department Emergency Medical Services. NB-3 DRAFT AUDIT REPORT DEPARTMENT OF INFORMATION TECHNOLOGY SERVICE CENTER INTERNAL AUDIT For Possible Action. RECOMMENDATION: Approve Receive and Approve Draft Audit Report of the Department of Information Technology Service Center. VI. CHAIRMAN\MEMBER COMMENTS The Chairman and Members may speak on any subject under this section of the agenda. Chairman and Members may comment on matters including, without limitation, future agenda items, upcoming meeting dates, and meeting procedures. Comments made cannot be acted upon or discussed at this meeting, but may be placed on a future agenda for consideration. VII. SET NEXT MEETING Audit Committee Page 3 of 3 Thursday, December 7, 2017 - Agenda VIII. PUBLIC COMMENT Items discussed under Public Comment cannot be acted upon at this meeting, but may be referred to a future agenda for consideration. Individuals speaking on an item will be limited to three (3) minutes and spokespersons for a group will be limited to ten (10) minutes, at the discretion of the Chairman. IX. ADJOURNMENT Posted by 9:00 a.m., DECEMBER 4, 2017, at the following locations: City Hall, 240 Water Street, 1st Floor Lobbies Multigenerational Center, 250 S. Green Valley Parkway Whitney Ranch Recreation Center, 1575 Galleria Drive Fire Station No. 86, 1996 E. Galleria Drive www.cityofhenderson.com https://notice.nv.gov

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