City Council Second Monthly Meeting

- ---' SECOND MONTHLY MEETING FEBRUARY 22, 2023 VOLUME 26 PAGE 136 o Response Time o Reliability o Turn Out Time o Property Value Losses o ISO Rating The following are the specific steps to take in order to set a strong foundation for the strategic plan's implementation; o Review & revise Standard Operating Procedures & Standard Operating Guidelines o Revise the department's 10-year capital plan o Prioritize where we want to add FTEs to match the needs of the community o Research a citizen engagement and feedback system (e.g., PowerEngage) o Use virtual tools to increase access to community trainings o Explore permanent part-time positions to meet fluctuating demand for staffing He added that the Hendersonville Fire Department has a total of 51 full-time employees across three divisions. Hendersonville Fire Department Organizational Chart 42 Emergency Operations Personnel Mayor& City Council -( 5 Administrative Personnel City Manager 4 Life Safety Personnel Asst. City Manag1:,r Fire Chief Administrative Deputy Deputy Fire Marshal Assistant Ill Chief of Admin Chief of Ops I Training/Logistics Administrative 2 Assistant Officer Assistant I Fire Marshals Battalion Chief Battalion Chief Battalion Chief A Shift B Shift C Shift Station 1 Station 2 Station 1 Station 2 Station 1 Station 2 3 Officers 1 Officer 3 Officers lOfflcer 3 Officers 1 Officer 3 Engineers 1 Engineer 3 Engineers 1 Engineer 3 Engineers 1 Engineer 3 Flrefighter/EMT's 2 Firefighter/EMT's 3 Flreflghter/EMT's 2 Flrefighter/EMT's 3 Flrefighter/EMT's 2 Flrefighter/EMT's C. Council/Staff Retreat Preview - John Connet, City Manager City Manager Connet discussed the results of the department head retreat and provided a preview of the upcoming Council/Staff Retreat. Hendersonville department leaders gathered for a retreat on January 14, 2023 in Greenville, SC. The meeting was professionally facilitated by Fountainworks and included the opportunity for Hendersonville's leaders to discuss the city's challenges, opportunities, and successes. The day's reflections and activities followed a day of site visits around the city of Greenville, SC to gather ideas to bring back to Hendersonville and the purpose of this retreat was to reflect on the site visits and to build cohesion, rapport, and community among City of Hendersonville department leaders. We engaged in: o Site Visit Reflections o What did you appreciate about the site visit? o What is something you learned or that surprised you? o What is one thing you'd like to take back to your work? o 2020-2022 Accomplishments