City Council Work Session
Regular MeetingLake Havasu City, AZ · August 12, 2014
Minutes
Lake Havasu City
Lake Havasu City Police Facility
2360 McCulloch Blvd North
Work Session Minutes - Final Lake Havasu City, Arizona 86403
www.lhcaz.gov
City Council Work Session
Tuesday, August 12, 2014 4:30 PM
1. CALL TO ORDER
Mayor Nexsen called the meeting to order at 4:30 p.m.
2. PLEDGE OF ALLEGIANCE
The mayor led in the Pledge of Allegiance.
3. ROLL CALL
Present 6- Mayor Mark S. Nexsen, Vice Mayor Dean Barlow,
Councilmember Crystal Alger, Councilmember David McAtlin,
Councilmember Don Callahan, and Councilmember Donna
Brister
Absent 1- Councilmember Jeni Coke
4. CALL TO THE PUBLIC
There were no requests to address the Council.
5. PUBLIC HEARING
ID 14-0407 Code Enforcement Discussion
Community Services Director/City Engineer Greg Froslie gave a brief project overview and update
of the General Plan re-write being addressed by Clarion and Associates (Clarion).
Mr. Froslie said Clarion was hired to accomplish two goals: 1) provide the City with a General
Plan update, and 2) review and revise the City’s Development Code. He said both tasks are
happening concurrently and reviewed the project timeframes. Mr. Froslie said the City received the
first draft submittal, titled “General Plan Assessment,” for the General Plan just last week that
outlines the potential improvements and includes the additional chapters that are required by State
law. He said once staff has reviewed, it will be available to the public on the City’s website and
will also be made available to the General Plan Advisory Committee.
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City Council Work Session Work Session Minutes - Final August 12, 2014
Mr. Froslie added that Clarion is scheduled to be in Lake Havasu for two full days in September
and will meet with the General Plan Advisory Committee and will also conduct a public meeting to
present the document. He said the General Plan Advisory Committee will be before the City
Council in December this year to make a presentation and give their recommendation, with the
formal adoption of the General Plan hopefully in January 2015.
Mr. Froslie said there has been more work done on the Development Code, and said the City
received the first submittal of the “Development Code Assessment” document that breaks the code
into three modules, which was presented to the Planning & Zoning Commission and the Zoning
Advisory Committee in July 2014. Mr. Froslie stated that Clarion is revising Module 1
“Administration and Enforcement” of Title 14 – Code Enforcement, and will be back in October
2014 with the revised code.
Mr. Froslie identified the other two modules as: Module 2 “Zoning Districts and Uses,” and
Module 3 “Forms and Development Controls.” He added that there will be a presentation and
review of Modules 2 and 3 in January 2015.
Mayor Nexsen asked if the General Plan Advisory Committee and the Zoning Advisory
Committee were comprised of citizens, and if so, how many citizens are on the committees, to
which Mr. Froslie said he believes there are approximately 12 members on the Zoning Advisory
Committee and approximately 5 on the General Plan Advisory Committee. Mr. Froslie added that
both committees consist of citizens’ at large as well as Councilmembers and members of the
Planning & Zoning Commission.
Mr. Froslie stated this would be a follow-up of the presentation to the City Council a few months
ago. He said he was happy to report that the City, since May of 2014, has one full-time code
enforcement officer, Mr. Luke Morris, and is currently in the recruitment process to hire one more
code enforcement staff.
Mr. Froslie reviewed the workload in code enforcement before and after May 2014. He said today,
on average, it takes approximately 23 days to close a code enforcement complaint, which is less
than the 30 days allowed by City Code.
Mr. Froslie said Mr. Morris was assigned to categorize the types of complaints into two categories:
1) Title 14 Development Code – 31% of complaints, and 2) Title 8 Health and Safety – 69% of
complaints. He said a re-write of Title 14 is included in the contract with Clarion; however, Title 8
is not under a contract to be revised. Mr. Froslie said Title 8 does have provisions for civil citations
and fines. Mr. Froslie noted that the code enforcement portion of Title 14, as anticipated by staff, is
rather small as the majority of complaints are outside Title 14. He further noted that although only
31% of the complaints that fall into zoning are Title 14, the process that is used and has been used
for several years, is that all the code violations are enforced using the process in Title 14. Mr.
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City Council Work Session Work Session Minutes - Final August 12, 2014
Froslie explained the current process under Title 14 which allows for 30 days compliance, a
re-inspection fee (which has not been established but certainly could be), and if compliance is not
met the case is turned over to the City prosecutor.
Mr. Froslie stated that the Title 14 process is being revised because the citizens have said the
process needs to be more robust. He discussed the following possible revisions under review in
Title 14 “Administration and Enforcement”:
• Use one enforcement process for all violation categories
• Allow civil citation tickets for all violations (escalating fines for non-compliance)
• Charge re-inspection fees
• Establish an abatement program for messy yards (60% of complaints)
• Mediation program
• Vehicles parked in front yards
Mayor Nexsen asked if Clarion or code enforcement was going to establish an education
component of the code enforcement process, to which Code Enforcement Officer Luke Morris
replied yes and added that it is fairly common for educational materials to be available on the
City’s website or included with the contact/violation letter. Mr. Morris noted that often times the
public is not even aware that they have a violation or what constitutes a violation.
Mayor Nexsen said many other cities use a volunteer task force that assists with the abatement
program and wondered if the City would be including this into the new abatement program as well.
Mr. Froslie said the City has discussed citizen volunteers and the possible use of Police
Department resources; however, they have not had any detailed discussion as to how to include it
in the City Code. Mayor Nexsen said it may not need to be in the City Code but thought the call
should go out to the citizens that are willing to volunteer because he has received many calls from
citizens that are interested in helping.
Councilmember Barlow said years ago there were two sources that would assist with cleanup
around town and with messy yards: 1) City work release and 2) Keep Havasu Beautiful
Committee.
Mayor Nexsen said in thinking about the compliance timeframe and when a re-inspection fine
could be assessed, he wondered what staff estimated the compliance timeframe to be once there is
a second code enforcement officer. He said he does not want the Council to establish a timeframe
that City staff cannot meet. Mr. Froslie said after the March 11th work session, the 30 day
compliance timeframe was well received and everyone seemed comfortable with that timeframe.
Mr. Froslie said the timeframe could be discussed further with Clarion if needed.
Councilmember Alger said she would like to see the compliance timeframe stay at 30 days because
there are citizens that may not have the help or the funding earlier than 30 days.
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Councilmember McAtlin asked if there would be any provision in the City Code to deal with
neighbors that are feuding and using code enforcement as harassment, to which Mr. Morris said the
City does receive a number of repeat complaints from neighbors that are not getting along. Mr.
Morris said sometimes a violation is not obvious and other times it is. Mr. Morris said he tries to
mediate feuding neighbors and get voluntary compliance. He added that this is where an education
program is beneficial and also the possibility of establishing a re-inspection fee for compliance.
Councilmember Alger asked if there was something that the City could generate for those people
that are repeatedly using code enforcement to harass their neighbors, not complaints that are for a
specific purpose but just those little complaints over and over again.
Councilmember Brister added that she would like to see something in place as well for those
in-home businesses that are issued a violation letter, comply and close for a month or two, and then
re-open until they are caught again running the same in-home business. Mr. Morris said these
things could certainly be addressed by the consultant through the current re-write process. He said
some language could be added that addresses automatic fines if the same complaint is opened again
within a period of 180 days and fines could also escalate with repeat occurrences.
Mr. Froslie added that he has discussed this with Clarion and adding language like this is not
unique to just Lake Havasu City. He said many other cities and towns are facing the same code
enforcement issues.
Mayor Nexsen opened the public hearing.
Mr. Don Bergen addressed the City Council and said he is concerned about the code enforcement
process. He said years ago the code enforcement process was not restricted to complaint driven. He
said this is a beautiful city and the City needs to see that the code is enforced. He said he has many
years of background and feels qualified to serve on either the General Plan Advisory Committee or
Zoning Advisory Committee, to which Mayor Nexsen stated he would see that Mr. Bergen get
placed on these committees.
Mayor Nexsen clarified that code enforcement has been complaint driven since he has served as
Mayor. He wondered if there were other cities and towns that list the complaints and the address on
their website to initiate compliance.
City Manager Charlie Cassens said many times people call the City complaining that a property
has too many cars or looks terrible, and while the property may look bad it is often times not in
violation. He said when the City tells the complainant that it is not a violation they usually state
that it should be. Mr. Cassens asked if these types of issues will be included in the process, to
which Mr. Froslie replied that all of the codes are up for interpretation and are not necessarily
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City Council Work Session Work Session Minutes - Final August 12, 2014
black and white. He said while some properties may not look nice there may not be a violation, and
that is where the code enforcement officer has to use his or her best judgment to address the
complaint and work with the person to get the property cleaned up.
Mr. Froslie added that one of Clarion’s goals is to better define what a violation is and is not. He
said the revised code is to make the enforcement process easier on staff.
Mr. Cassens said the City is not looking to create new rules with respect to the number of vehicles
on a lot or prohibit parking on only a driveway, to which Mr. Froslie said that was correct. He said
the code is currently silent on the number of vehicles on a property. He added that there are many
cities in Arizona that limit or regulate the number of vehicles on a property. He said more
specifically cities in the valley area limit parking of vehicles on an improved surface only, which
would be a nightmare for Lake Havasu City with the number of recreational vehicles parked on
properties. He said to enforce something like this would be another full-time job, and questioned
how the citizens would respond to the City enforcing something like this.
Mr. Cassens said overall the City’s is to clean up the process and give code enforcement officers
the tools they need to get compliance under the codes as they are written now. He said this process
is not to start moving towards a Homeowners Association (HOA) type of community.
Mayor Nexsen said he receives calls from those wanting the city to be cleaned up and others that
like the way it is, he said until there is a clear message from the community on what they want to
see he suggested that the City continue keeping record of the number and type of complaints to see
what the community is reporting.
Councilmember Barlow said he thought liening a property should be the last resort and was in
favor of the City looking into code enforcement violations being publicized. Councilmember
Barlow said he also has a distain for anonymous complaints.
Councilmember Alger asked what happens if there are renters in a property that the City is looking
to issue a lien on, to which City Attorney Kelly Garry said it would depend on the type of violation
and under what process the City is looking at charging that person. She said if it has to do with the
property then the City is going to go after the property owner and not the renter.
Ms. Garry added that there are only very specific instances where the City would put a lien on a
property. She stated that it would have to be advantageous to the City; otherwise, the City would
go through a big exercise that may never result in anything. She said unless the City can get a
priority on that lien by going through very specific statutes, the City is not likely to go through that
process.
Mr. Morris added that the current code enforcement process currently sends a violation notice to
both the property owner and the occupant so that both are aware of a violation.
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Mayor Nexsen asked when dealing with home-based business out of the garage, if code
enforcement under the current code or planning code, is allowed to enter the garage, to which Mr.
Morris replied no. He explained that if code enforcement is invited onto the property and allowed
access then certainly; otherwise, the City would not have the authority to enter.
Ms. Garry added that code enforcement does not have have the authority to go onto the property,
inspect, open any doors, or anything like that without going through a search warrant type of
process, which is not something that the City currently has in place. She said they are limited to
what they can inspect and see from the street.
Mr. Froslie said often times once a violator feels that the City is on to them they tend to stop what
they are doing and then start up again at a later time. He said this can be handled by limiting the
number of similar complaints in a specific amount of time. He said code enforcement also receives
pictures and evidence from neighbors in regards to a complaint; however, the City cannot use this
evidence in Court but the complainant could go to Court with the evidence and testify if they
choose to do so.
Mr. Froslie said staff would include some frequently asked questions and a list of the most
common code enforcement complaints to the website to better educate the public.
Mayor Nexsen said he would like to see information on the website that addresses home-based
occupations and what particular actions are violations of the City Code. Mayor Nexsen said the
City has zoning for a reason and there needs to be limits.
Ms. Christine Bergen addressed the City Council regarding site distances. She said she sees a lot of
areas around town that violate site distances. She asked if the City enforces the areas where site
distances are blocked by things like trees, vehicles and signs.
Mr. Cassens said if the site distance is a traffic and safety concern it would be something that the
Police Department would handle; however, if it is a tree or something in the public right-of-way
that is limiting the site distance, then the City can tend to those.
Mr. Froslie said to his knowledge site distances are not written as an ordinance but are included in
the offsite improvements for public right-of-way. He said the City maintains the public
right-of-way; therefore, if there was something that was obscuring the site distance then the City
would take care of it.
Councilmember Barlow asked about home-based business licenses, to which Mr. Morris said there
are business license applications for home-based businesses, and added that the City does receive
complaints related to home-based businesses and those are documented and inspected.
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Mr. Joe Tommila addressed the City Council regarding the current code enforcement process. He
said once citizens are aware that code enforcement is out there enforcing and has the tools to work
with, people become more apt to follow the laws.
There being no further comments, Mayor Nexsen closed the public hearing.
Mayor Nexsen said he feels like code enforcement is going in the right direction and asked if staff
needed further direction from City Council.
Mr. Froslie said the information from today’s discussion will be incorporated into the first draft of
the revised language, which will be reviewed by the Planning & Zoning Commission and Zoning
Advisory Committee, and brought before the City Council again to discuss the new language and
enforcement process.
Mayor Nexsen said these are very important topics and he wanted to encourage citizens to get
involved and join the General Plan Advisory Committee or Zoning Advisory Committee.
6. ADJOURN
Upon motion by Councilmember Callahan and seconded, the meeting adjourned at 5:39 p.m.
CERTIFICATION
I hereby certify that the foregoing is a full and true copy of the Work Session Meeting Minutes of
the Lake Havasu City Council held on the 12th day of August 2014. I further certify that the
meeting was duly called and posted, and that a quorum was present.
____________________________________
Kelly Williams, City Clerk
Lake Havasu City Page 7
Agenda
Lake Havasu City
Police Facility
2360 McCulloch Blvd North
Lake Havasu City, Arizona 86403
www.lhcaz.gov
Tuesday, August 12, 2014 4:30 PM
City Council Work Session
One or more councilmembers may be participating and voting via telephone remote.
Pursuant to the Americans with Disabilities Act (ADA), Lake Havasu City endeavors to ensure the accessibility
of all of its programs, facilities and services to all persons with disabilities. If you need an accommodation for
this meeting, please contact the City Clerk at 453-4142 at least 24 hours prior to the meeting so that an
accommodation may be arranged.
Anyone wishing to address the council on an item not shown on the agenda should fill out a “Call to the Public”
form, which will be found on the desk located at the entrance to the meeting room, and hand it to the City Clerk.
Action as a result of public comment on an item not on the agenda will be limited to directing staff to study the
matter or rescheduling the matter to a later date.
1. CALL TO ORDER
2. PLEDGE OF ALLEGIANCE
3. ROLL CALL
4. CALL TO THE PUBLIC
We will now have an open call to the public for citizens wishing to address the council on issues
within the jurisdiction of the city. Your comments must be limited to five (5) minutes or less. If you
wish to address an item already on tonight’s agenda, you should wait until that item is announced for a
public hearing. At the conclusion of the open call to the public, individual members of the council
may respond to criticism made by those who have addressed the council, may ask staff to review a
matter or may ask that a matter be put on a future agenda. However, members of the council cannot
discuss or take legal action on matters not already on the agenda.
5. PUBLIC HEARING
ID 14-0407 Code Enforcement Discussion
6. ADJOURN
Lake Havasu City Page 1 Printed on 8/13/2014
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