Mayor and City Council

CITY COUNCIL SPECIAL WORKSHOP MEETING HYBRID MEETING MONDAY, JUNE 5, 2023, 7:00 pm - 9:00 pm Items for Discussion 1. Call to Order 2. Adoption of Agenda as presented 3. Department of Public Works Seeks Approval to Proceed with (5 minutes) Paving: Fontainebleau Dr., Karen Elaine Dr., and Arehart Dr. 4. 23-03 FY2024 Schedule of Fees (5 minutes) 5. Presentation by Opengov (30 minutes) 6. Budget Hearing- Pick up with unfinished review from June 1, 2023; Administration and Miscellaneous (65 minutes) 7. Public comments and Suggestions for Future Agenda Items (15 minutes) 8. Motion to Adjourn PLEASE NOTE: This meeting of the City of New Carrollton Council will be a hybrid meeting. This means that you can attend in person, or by using the Zoom link below or by telephone (301) 715-8592. Closed captioning will be available on Zoom for all viewers, and we are in the process of finding modalities to broadcast meetings in Spanish. https://us06web.zoom.us/j/84290898417 Meeting ID: 842 9089 8417 If you would like to submit comments in writing, please email Araceli Guzman-Benitez, City Clerk at aguzman@newcarrolltonmd.gov by 3:00 pm the day of the meeting. Comments are also welcome after any meeting. The agenda was modify on 6/2/2023  CITY OF NEWCARROLLTON SCHEDULE OF FEES FY 2024 (Effective July 2023) City Code, §57-1 “Adoption of fees by resolution” requires that all fees authorized in the City Code be established by the City Council in a Schedule of Fees adopted by resolution at the time of the Annual Budget Ordinance. This Schedule of Fees was adopted by the City Council by Resolution No. 23-03 on the 17th day of May 2023. City Code Section that Reason Fee is Assessed Fee Assessed Authorizes Fee Chap. 1 General Provisions §1-8 Copy of the City Code $75.00 Chap. 12 Ethics §12-4.M(1) Failure to timely file a financial $2 per day late fee up to a disclosure statement $250 maximum §12-4.M(2) Failure to file a timely lobbyist $ 10 per day late fee up to a registration or report $250 maximum §12-6.E(2) Copy of a financial disclosure $50 statement filed with the City §12-8.0 Copy of lobbying registration $1.00 per page /report filed with the City Chapter 35 Animal Control. Art. Ill Impoundment of Animals §35-19 Fees associated with impoundment Applicable Prince George’s Impoundment Authorized of animals County Fees Chap. 41 Building Construction §41-1 $100: Construction under Building Permit Fees $25,000.00; $150: Construction over $25,000 §41-2 Demolition Permit Fee $100 §41-7 Variance Application Fee $150 Chap. 45 Cable TV Cable TV Franchise Filing Fee - $5,000 §45-5 application for initial franchise, + reimbursement at cost for issuance of RFP, renewal of reasonable out-of-pocket franchise, modification of franchise, expenses, including & approval of transfer consultants’ fees §45-11 Cable Franchise Fee 5% of Gross Revenues Late Payment Fee Add’l compensation & interest charges computed from due date at an annual rate = the commercial prime interest rate of the City’s primary depository bank §45-16 Open Video Systems Fee in lieu of the Franchise - Fee required in §45-1 l.B Chap. 50 Elections §50-6 Late Filing Fee - For each $10/day or part of a day that a Campaign Finance Report or report is overdue. Statement of Contributions and Disbursement Report not filed w/in the time prescribed. Chap. 57 Fees Dishonored/returned check fee $30 §57-2 Chap. 63 Recycling & Refuse Collection of Special Bulky Items $100 §63-4 Mattress Disposal Bags $5 §63-4.1 Removal of Property Eviction Set- $500 – Isiah 7611 Topton outs §63-8 Property Clean-Up City’s actual cost in cleaning the property (cost of contractor hired to perform service and/or an hourly rate of $30 times the collective total number of hours for all employees required to perform the clean- up). Chap. 66 Health & Sanitation Release of impounded shopping §66-3 cart (Subsection Q) $25 $40 2  Permit Fee for Portable Storage $40 Units (Subsection T) §66-3 Request for Extension of Permit $40 Request for Extension of Permit referred to Mayor $40 Chap. 71 Housing & Property Maintenance §71-9.B Filing Fee for Appeal to Board of $50 Appeals Chap. 72 Signs & Advertising Devices §72-4.C Sign Permit Application Fee $25 Chap. 75 Licenses §75-2, §75-6 Business Licenses and Permits - $110 Annually Mobile Vendor Licenses $150 §75-6 Late Fee $30 per 30 days or any part thereof §90-10 Special Events Permits $110 However, no fee shall be charged where the event is operated, hosted or given for the benefit of any religious, educational, charitable or nonprofit social or fraternal organization. Use of Municipal Center $75/hour and §84-3 Chap. 84 Parks $ 100/field/day/season $50 for Use of City owned Fields -Permit up to three hours League Play Pick-up Play 3 Chap. 89 Rental Property - Licensing and Inspection §89-5.A Rental License and Inspection Fee $200/yr. for single family (Initial Licenses and Renewals) dwelling $150/yr. for multi- §89-5.C family/condominiums Late fee $5 per day and any portion of a day that the filing is late §89-7.C Missed Inspection, Re-inspection First missed inspection/re- Appointment Fee inspection appointment: $75 Second inspection/re- inspection appointment: $125 Third and each successive missed appointment: $200 Chap. 100 Streets, Side- walks, Public Prop. & Rights-of-Way $110 if value of work is less §100-4 Construction of /Gutter/Driveway than $30,000; $220 if over entrance/Culver/Drain/ Right-of- $30,000 plus the actual cost of Way Permit Fee supervision and inspection if exceeds original amount of permit fee § 100-17.C. Telecommunications Application $500 for up to five small Fee wireless facilities, with an additional $100 for each small wireless facility over five, or $1,000 for nonrecurring fees for a new pole, not a collocation intended to support one or more small wireless facilities Access fee $270 per small wireless facility per year Chapter 105 Taxation Taxes (real property and Shall bear interest at the rate improvement) are in arrears on the of 1% for each month or § 105-2 1st day of Oct. following the July in fraction thereof that the bill which they were imposed. remains unpaid. 4 Chapter 110 Vehicles and Traffic; Art. V Removal and Storage of Vehicles §110-40 Boot Fee $200 Chapter 130 Zoning $400 for residential application §130-6 $800 for commercial Filing Fee for Variance Application application + $10/public notice sign posted §130-11 Filing Fee for Departure from $400 for residential design standards, landscaping application standards, parking & loading standards and sign design $1,000 for commercial standards (Zoning application Standards)Application + $30/public notice sign posted MD. Code, General Copy of Police Report $15 for City Resident Provisions, §4-206; City $25 for Non-City Resident Charter, §C-11 MD Code, Local Administrative Flagging Fee $45 Government, §5-205; City (associated with parking tickets & Charter, §C-11 speed camera tickets) Vehicle Release (of impounded $100 vehicle) MD Code, Local Removal and disposal of recycling Government, §5-205; City and trash. Recycling $20/year Code, Chapter 63 Recycling Single-family dwellings Trash and Refuse Single-family dwellings Condominiums $120/year $60/year 5 New Carrollton, MD | OpenGov Modern Cloud Tools for High Performing Government June 5, 2023 Thiago Sa Friere, President of Field Operations Bichelle Jeffries, Customer Success Manager Sheri Jones, Solutions Specialist Scott Coble, Director, Solution Engineering Confidential, Do not share Steve Layne, Account Executive New Carrollton, MD & OpenGov | Partnership ● Accessible Data in an Inclusive and Modern Form of Communication for: ○ Constituents ○ City Council ○ City Staff ● Easy-to-use Modern Services for Community Members of New Carrollton, MD ● Easy-to-use Modern Tools for City Staff ● Increased Transparency ● Strategic Decision Making ● ● Purpose-built Government Partner Focused on Diversity, Equity and Inclusion The Future Story of New Carrollton, MD | w/ OpenGov Integrity. Vision. Leadership. 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Rapid enhancements driven by experience. 1,800+ customers Best-practice implementation user feedback Confidential, Do not share Mission-Driven Government Expertise 500+ Years of Combined Public Sector Experience CEO Support Specialist Financials Solutions Specialist Implementation Consultant Solutions Engineer Director, Solutions Engineering Manager, Implementation Consultants ZAC BOOKMAN CHARITY HOLMAN SHERI JONES ART TORRES, CPM SAMANTHA CHANDLER SCOTT COBLE ROBERTO RUIZ JR. Former Special Advisor for Former Deputy City Former Grants Former Chief Former Budget Former Technology and Former Sr. Budget Analyst Rule of Law and Governance Secretary at City of Management Specialist at Procurement Officer at Coordinator at the State Process Manager, OMB, at at the Teacher Retirement with the International Westworth Village, US Department of HHS California State of Tennessee Montgomery County, System of Texas Security Assistance Forces Texas University-San Bernardino Maryland Product Manager Sr.Implementation Consultant SVP, Procurement Senior Solutions Engineer Solution Architect Financial Support Specialist Customer Solutions Engineer, Team Lead CHRISTINE LIU GILBERT SANCHEZ THAO JONES-HILL GERROD FRANKLIN AMBER MCCLURE, CPA TERESA ROJAS JENNIFER NORDIN Former Financial Analyst Former Technical Member, Sunshine Former Asst. Director of Former Chief Budget Officer Former Revenue Manager Former Budget and at San Mateo County Support Manager at the Ordinance Task Force at Community Engagement at Escambia County, FL at the City of Fate, TX Performance Analyst at Transit District, CA County of Bexar, TX the City and County of San at the City of Fishers, IN Montgomery County, MD Francisco Confidential, Do not share OpenGov Cloud BUDGETING & ASSET PERMITTING & BUDGETING PLANNING & PROCUREMENT FINANCIALS MANAGEMENT PERMITTING LICENSING PLANNING & LICENSING Operating OperatingBudget Budget Solicitation Development Core Financials Asset Management Forms & Forms & Workflows Workflows Capital CapitalPlanning Planning Supplier Engagement Payroll & HR Work Management Public Portal Public Portal Workforce Planning Evaluations & Awards Utility Billing Resource Management Inspections Workforce Planning Inspections Online Budget Book Contract Management Infrastructure Planning Online Payments Online Budget Book Online Payments Document Designer REPORTING & TRANSPARENCY Dashboards | Performance Public Engagement Confidential, Do not share  Maryland OpenGov Partners Proven Results Trusted by over 1,800 Governments Nationwide ➔ 80% less time reporting ➔ On average, 1% strategic budget reallocation ● Charles County ● Maryland Transportation ➔ 30% - 50% decrease in ● City of Annapolis Authority time creating the ● City of Baltimore ● Prince George’s County budget ● City of Frederick ● Queen Anne’s County ➔ 5x faster permit issuance ● City of Gaithersburg ● City of Takoma Park ➔ 90% decrease walk-ins ● Harford County ● Talbot County ➔ Safe and secure online *Snapshot of MD partners. 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In-App Web Guides * coming soon Forms OG University Confidential, Do not share OpenGov | Diversity, Equity & Inclusion SVP of People President of Field Operations Chief Financial Officer 60% Executive Leadership SHARA KLEIN THIAGO SA FREIRE SURESH SESHADRI VP, Field Enablement/Strategy VP, Customer Success Management VP, Solutions Engineering VP, Professional Services 57% Field Operations Leadership KAYDE GIVENS CLAUDIA ARRIAGA JIM LEE Nav Kalra Confidential, Do not share OpenGov | Diversity, Equity & Inclusion ● Equal Opportunity Employer | All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. ● Diversity Jobs Partnership, the #1 Diversity Jobs Landing Spot for Diverse Talent | All our job postings goes to DiversityJobs’ network which includes but not limited to: AfricanAmericanHires.com, Blackcareers.org, LatPro.com, Wehirewomen.com, AllLGBTjobs.com, Disabilityjobs.net, Veteranjobs.net, Asianhires.com, Nativejobs.com ● 2023 Women in Government: Lessons in Leadership Panels | Conducted two panels of women in the public sector and networking with like-minded teams. Our panel, focused on techniques to affect change in your role ● 2022 Hiring Statistics | 67.8% of hires in 2022 were Female, Not Specified or Minority hires Confidential, Do not share New Carrollton, MD | Critical Business Issues Budget Process: ● Strategic Time Reallocation: Need to get out of excel. The manual entry, import/export, and re-entry into Accufund is cumbersome and if line items go over budget, it’s an even longer process to rework. ○ The Finance Department’s time needs to be re-allocated for strategic analysis and work vs administrative data entry Contributing Factors: 1. Time consuming manual ● Greater Accuracy Into Personnel: As one of its most expensive costs, the City processes with no integrations currently uses studies, salary.com, and minimal data points to target personnel 2. Limited reporting capabilities costs 3. Limited departmental input and collaboration ● Reporting & Online Budget Book: Budget vs. Actuals reporting, what-if 4. Limited capabilities to be scenarios, and an interactive Online Budget Book are not available in Accufund. exact on personnel dollars Improvements here will increase strategic decision-making and transparency 5. Lengthy, noninteractive with the community. budget book ● 5-Year Capital Improvement Plan: A strategic city goal. Currently, between multiple departments, projects and funding sources, it is too cumbersome to manage within excel and then manually re-enter into Accufund. Confidential, Do not share New Carrollton, MD FY '24 OBB Example The OpenGov Advantage | Budgeting & Planning Full Control Proven Partner Better Decisions Flexible Don’t let your software It's not just about having Outcomes don’t come from Unlimited users, reports, dictate your processes, your easy to use technology, its decisions made in silos, datasets, scenarios, and data, your integrations, or about having a partner that without the right data, or templates - you can’t build your published content has the former local without performance trust if you are locked into a government expertise tracking single way of doing things Confidential, Do not share Built to Drive Value | Budgeting & Planning Quantifiable Results from your Investment 50% less time 80% less time 20% fewer >1% of budget spent on budget spent on information freed for development reporting requests (FOIA) strategic initiatives Confidential, Do not share New Carrollton, MD | Critical Business Issues Code Enforcement Department: ● Revenue Source: Rental and Business Licenses are an important revenue source for the city ○ All $ associated with these licenses must be accounted for | $300k+ in revenue w/ unknown outstanding amount ○ There are renters in the city w/out rental licenses | $100K+ in estimated Contributing Factors: outstanding revenue 1. System is homegrown and ○ Instant & Accurate Reports to present annually to Prince-George’s requires IT for configuration County for businesses in New Carrollton with outstanding payments due changes and maintenance | Reports must also be sent to the GL in Accufund 2. There is no linking of reports or ○ Do not currently have automated fee calculations or renewal financial data from the system notifications to Accufund 3. While online, the system still ● Address Inaccuracies: Master Address Table is not updated and GIS is not requires a lot of manual entry currently integrated into the homegrown system and lacks basic automation ○ Better line of sight into all properties (specifically rentals and vacant) and businesses ● Community Development: Residents, Businesses and Developers invest in communities that make it easy to do so | Current system makes it hard to do so Confidential, Do not share New Carrollton, MD | Online Applicant Portal Confidential, Do not share New Carrollton, MD | Smart Projects ● Ask your applicants a series of yes/no questions and deliver the applicant with the specific permits needed for their project ● Eliminate the question, “What permit(s) do I need?” New Carrollton, MD | Online Payment New Carrollton, MD | Permit & License Issuance ● Once all the necessary approvals have been received… ● The system will automatically produce the correct permit/license for this application with all of the applicant details and necessary comments, conditions of approval, etc from the City staff. ● If this was a violation, it would also contain the violation. ● The formatting of these documents will be unique to New Carrollton, MD. ● Applicants can print these at home, should the City provide this option. New Carrollton, MD | Permit & License Issuance New Carrollton, MD | Inspections Simplify inspection scheduling and site visits via inspection management ● When it’s time for an inspection, let applicants request dates online. ● Assign inspectors manually, or automatically. Save time during the inspection by recording results digitally ● They’ll be immediately available within the platform, for staff and applicants. New Carrollton, MD | License Renewals Completely Automate License Renewals ● Streamline the license renewal process to support improved compliance and internal efficiency. In a few easy steps, completely automate license renewals by type and renewal period, so staff members can focus on higher priority tasks. New Carrollton, MD | Reporting The OpenGov Advantage | Permitting & Licensing Easy for Applicants Scalable for Staff Unlimited Users Customer Centric Eliminate paper, manual Collaborate across Ensure compliance, Meet your goals with the data entry, and walk-ins to departments and make auditability, and security help of responsive support slash approval times by 5X edits without tech support without counting licenses and a user-driven roadmap Confidential, Do not share