Pecos Valley Regional Communications Center Board
Regular MeetingRoswell, NM · April 6, 2022
Minutes
Pecos Valley Regional Communications Center
Board of Directors Minutes
Held in Chaves County Administrators Building, Sheriff Department Training Room
Wednesday, April 06, 2022
Notice of this meeting was given to the public in compliance with section 10-15-1 through 10- 15-4
NMSA 1978 and Resolution 20-26
ROLL CALL
Meeting convened at 1:34 p.m. with Chief Jeremy Kirkham as proxy for Chief Matt Miller presiding.
There was some discussion concerning the appointment of Karen Sanders as the at-large member on the
Board, however, she is not present for this meeting. Board members present were Mac Rogers as proxy
for County Manager Bill Williams, Jeff Bechtel as proxy for City Manager Joe Neeb, Deputy Chief Mike
Taylor as proxy for Chief Phil Smith, Mac Rogers as proxy for Sheriff Mike Herrington, and Chief Monty
Baker.
Also attending according to the sign in sheet were: Jennifer Garcia, Alison Herring, Jeff Bechtel, Jill
Pollock, Randy Bunch, Duane Carroll, and Larry Connolly.
APPROVAL OF THE AGENDA
Chief Taylor made a motion to approve the agenda, seconded by Chief Baker, and voted in the
affirmative.
APPROVAL OF THE MINUTES
Chief Taylor made a motion to approve the minutes from the last meeting, seconded by Chief Baker, and
voted in the affirmative.
ACTION ITEMS
No action items were presented or discussed.
NON-ACTION ITEMS
Radio Update – Duane Carroll gave an update on the countywide radio system.
Repeater site name that has been being called the Hagerman Tower will actually be more aptly referred
to as the “Dexter site”, so Duane will refer to it as such to prevent confusion. Advance Tower Services
has been out and done some work. Should be done this week. Code 3’s tower crew will be here next
week. Cannot move forward until that is done. Plan to start Monday. Electrical circuits – there is a box
and it is wired but there is no circuitry inside. It also needs air conditioning. After Dexter is up and
running moving to Dunken. Mac Rogers gave information about some issues being resolved concerning
right-of-way easement. Code 3 offered to do the electrical if needed on the Dexter site.
Zetron issues ongoing with dispatch consoles. Still working with Zetron and EF Johnson. They have made
some headway for solutions and are working towards it. Zetron has put a problem-marking button on
the screens so that dispatchers can time stamp problems. Teri Best related that particularly on the CCSO
channels, that dispatch won’t find out until much later that there was a failure on the CCSO channel for
missed traffic so it cannot be time stamped. She voiced safety concerns for the deputies and officers
with the issues.
Duane related that he was not sure if there were any county services in the Capitan site but believe
there is a TAC channel in there. He believes that county fire will be housed there and it will be part of
the multicast system.
Some discussion occurred concerning coverage, switching repeaters when in the Northeast and
Southeast, and that it will improve when the vote scanners are installed but it is already tied into the
system.
PVRCC Operations Report: Alison Herring gave information concerning staffing and the development of
an online option for pre-hire testing of applicants. There have been 2 call-taker positions requested for
the upcoming fiscal year to reinstate some of the positions sacrificed with the onset of COVID. The
Director has moved off the floor at this time with the progress of the recruits.
Admin staff will be attending the International Academies of Emergency Dispatch Conference at the end
of the month.
Teri Best has been approved by the Academy to be an Emergency Medical Dispatch Instructor, which
will enable us to certify recruits for EMD with in-house instruction. With some additional classes, she
may be able to obtain her fire instructor as well. She will be checking into recruiting someone to take on
the role of police instructor to bring all training in-house.
Alison related that a lot of traffic did not come across the radio and recording in a recent event in
reference to the console issues. Teri noted that the traffic is coming across mobile and portables, but
not the dispatch consoles.
Mac Rogers related that the RFP for moving dispatch had been awarded to Desert Peak Architects and
that the contract was being drafted and should be voted on in the next county commission meeting.
Alison gave an update on NM DFA grant projects and training reimbursements.
She also gave statistics for the month of March.
Mac Rogers gave information concerning the tax window increase in volume for tax season that may
cause issues with the law enforcement passage for warrant exchange with dispatch.
CHAIR ANNOUNCEMENTS / REPORTS
Jennifer Garcia gave an update on the structured call-taking process implementation.
PUBLIC PARTICIPATION
Larry Connolly asked about how the new process of dispatch taking calls for Central Control after hours
was working. Alison replied that there were a few snags at first but the departments work well together
and any issues have been worked through.
Next meeting is scheduled for May 4, 1:30 pm. Teri Best stated that she would not be present for the
May meeting so the board may want to cancel the May meeting. A motion was made and seconded (the
parties were not recorded), and voted in the affirmative. Next meeting will be June 1, 2022 in the
Sheriff’s Department Training Room
ADJOURNMENT
Meeting adjourned at 2:05 p.m.
Agenda
AGENDA
PECOS VALLEY REGIONAL COMMUNICATION CENTER
Board of Directors
Wednesday, April 6th – 1:30 p.m.
Chaves County Administration Building- Sheriff’s office training room
1 St. Mary’s Place, Roswell, NM 88203
CALL TO ORDER
ROLL CALL
APPROVAL OF THE AGENDA
1. Consider approval of the agenda for the April 6, 2022 meeting.
APPROVAL OF THE MINUTES
2. Consider approval of the minutes from the January 5, 2022 minutes.
NON-ACTION ITEMS
3. Radio project update (David Jones-Code 3).
4. Staffing/Dispatch Report (Allison Herring).
INFORMATION
5. Next meeting – May 4, 2022
CHAIR ANNOUNCEMENTS / REPORTS
PUBLIC PARTICIPATION
ADJOURN
Notice of this meeting has been given to the public in compliance with Sections 10-15-1 through 10-15-4 NMSA 1978 and
Resolution 22-14. NOTICE OF POTENTIAL QUORUM – A quorum of the City Council or the Chaves County Commission
may or may not attend, but there will not be debate by the City Council or the Chaves County Commission and no action
will be taken.
If you are an individual with a disability who is in need of a reader, amplifier, qualified sign language interpreter, or any
other form of auxiliary aid or service to attend or participate in the hearing or meeting, please contact Human Resources at
575-624-6700 at least one week prior to the meeting or as soon as possible. Public documents including the agenda and
minutes can be provided in various accessible formats. Please contact the City Clerk at 575-624-6700 if a summary or
other type of accessible format is needed.
Printed and posted: Friday March 25, 2022
Pecos Valley Regional Communications Center
Board of Directors Minutes
Held in Chaves County Administrators Building, Sheriff Department Training Room
Wednesday, January 5, 2022
Notice of this meeting was given to the public in compliance with section 10-15-1 through 10-
15-4 NMSA 1978 and Resolution 20-26
ROLL CALL
Meeting convened at 1:30pm with Chief Matt Miller presiding. Board members present were
County Emergency Manager Karen Sanders as proxy for City Manager Joe Neeb, County
Manager Bill Williams, and Mike McClain as proxy for Chief Monty Baker. Also not in
attendance were Sheriff Mike Herrington and Mayor Kintigh.
There was some confusion concerning Karen Sanders’ role as a proxy or the new board member
at large as proposed in the December meeting. It was discussed that the City Manager had not
given his official approval so this placement would wait until next meeting.
Also attending according to the sign in sheet were: Alison Herring, Jennifer Garcia, Ron
Martinez, Jeff Bechtel, Randy Bunch, Jerry Lonowski, Tony Sedillo, Teri Best, and Duane
Carroll.
*Note that the recording of the meeting was corrupted and would not provide playback.
APPROVAL OF THE AGENDA
A motion was made to approve the agenda, seconded, and voted in the affirmative.
APPROVAL OF THE MINUTES
County Manager Bill Williams requested that an adjustment be made concerning the placement
of nominating the new chair and removing it as a tabled action item in the December meeting
minutes. A motion was made to approve the amended minutes from the December meeting,
seconded, and voted in the affirmative.
ACTION ITEMS
No action items were presented or discussed.
NON-ACTION ITEMS
Radio Update – David Jones gave an update on the county-wide radio system and the problems
that have been occurring with the dispatch consoles and field traffic.
PVRCC Operations Report: Alison Herring reported that PVRCC maintains full staffing. The
Director will no longer be training but will continue to cover a floor position until a recruit is
strong enough to take the position independently. The training coordinator will no longer be
covering a position but will retain a trainee that will do so. In-person training begins at the end of
January for Priority Dispatch. Each person must take 3 different certification classes, a universal
class, and the admin staff will have to be certified as quality improvement call evaluators. This
training is intense and must be done while the center remains fully staffed and operational.
Through the months of February and March, many of the telecommunicators will have very little
time off due to working shifts and training.
Grant update: The EMD program is in place and a request for reimbursement from the State has
been submitted.
Reported issues: Camera access is still not available for the building the county is still working
on this. Radio issues as covered in David Jones’ report. Verizon outages have caused problems
dialing out of dispatch to Verizon customers.
Facility Update: County RFP has been released for the proposed move to Area D.
December statistics for PVRCC phone calls: 146 VOIP 911; 320 landline 911; 3,233 wireless
911; and 9.899 admin calls for total call volume of 13,598.
CHAIR ANNOUNCEMENTS / REPORTS
None at this time.
PUBLIC PARTICIPATION
None
Next meeting is scheduled for February 2nd, 1:30 pm, in the Sheriff’s Department Training
Room
ADJOURNMENT
Meeting adjourned.
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