Regular City Council Meeting

1 REGULAR CITY COUNCIL MEETING MUNICIPAL MINUTES CITY OF TUPELO STATE OF MISSISSIPPI SEPTEMBER 21, 2021 Be it remembered that a regular meeting of the Tupelo City Council was held in the Council Chambers in the City Hall building on Tuesday, September 21, 2021, at 6:00 p.m. with the following in attendance: Council Members Chad Mims, Lynn Bryan, Travis Beard, Nettie Davis, Buddy Palmer, Janet Gaston and Rosie Jones; Ben Logan, City Attorney and Missy Shelton, Clerk of the Council. Council Member Rosie Jones gave the invocation. Council Member Chad Mims led the Pledge of Allegiance. Council President Buddy Palmer called the meeting to order at 6:00 p.m. CONFIRMATION OR AMENDMENT TO THE AGENDA AND AGENDA ORDER Council Member Bryan moved, seconded by Council Member Beard, to confirm the agenda and agenda order, with the following changes: ADD ITEM: # 21 In The Matter Of Approval to Submit 2021 MDOT TA Program Grant Application for Ward 7 The vote was unanimous in favor. PUBLIC RECOGNITION Council Member Davis thanked the City of Tupelo for the support of the memorial celebration and services for gospel singing legend, Lee Williams, a Tupelo native. She also mentioned that Sam Bell, a native of Tupelo and friend of Elvis Presley, recently passed and asked that everyone remember his family in their prayers. MAYOR'S REMARKS Mayor Todd Jordan thanked Fire Chief Jimmy Avery for the success of the stair climb held on September 11, 2021 in memory of the firefighters who participated or lost their lives on 9-11 2001. He introduced Leigh Ann Mattox with the Park and Recreation Department who surprised four Special Olympics athletes with the news that they had been selected to attend the Special Olympics USA Games in June of 2022 in Orlando, Florida. They are as follow: Dana Ellis - Swim Team Member; Madison Dennis - Swim Team Member; Gregory Hutson - Swim Team  2 Member; Taylor Rosethal - Golf Team Member. The athletes received balloons, t-shirts and certificates. PUBLIC AGENDA PUBLIC HEARINGS IN THE MATTER OF PUBLIC HEARING FOR LOT MOWING A public hearing was held for the following properties concerning lot mowing: Parcel Location 077L3604800 507 EXCHANGE ST 088Q3407600 1802 MARTIN HILL DR 112U0900300 1951 S EASON BLVD 089N3100601 123 S INDUSTRIAL RD 089P3120500 522 1/2 MAPLE ST 106A1402200 2709 EVANS CIR 105D1503500 3064 MOORE AVE 105D1505100 3091 MOORE AVE 089F3005600 536 WALKER ST 075R2204800 3576 FAIR OAKS DR 112C0305000 1706 TULIP RD 075V2206300 2091 SPRINGFIELD DR 075V2206100 2081 SPRINGFIELD DR 077G2502800 1303 BIENVILLE ST 079V3209600 151 HARVESTER'S SQ 079V3209500 157 HARVESTER'S SQ 079V3209700 143 HARVESTER'S SQ No one appeared to speak on any of these properties IN THE MATTER OF PUBLIC HEARING FOR DEMOLITION A public hearing for demolition of the following properties was convened: 206 Rea St. 3492 Robert Kennedy No one appeared to speak on these properties. CITIZEN HEARING  3 REQUEST TO SPEAK - LINZY PATTERSON - ICC Mr. Linzy Patterson, Director of Adult Education at the ICC Belden campus, talked to the Council about the importance of the adult education department at ICC. He also invited them to attend a tour of the Belden campus on Thursday, September 23, at 9:30 a.m. ROUTINE AGENDA IN THE MATTER OF APPROVAL OF MINUTES OF THE SEPTEMBER 7, 2021, REGULAR MEETING AND THE SEPTEMBER 15, 2021, SPECIAL CALLED MEETING Council Member Davis moved, seconded by Council Member Beard, to approve the minutes of the Regular City Council meeting held on September 7, 2021, and the Special Called meeting on September 15, 2021.. The vote was unanimous in favor. IN THE MATTER OF BILL PAY SEPTEMBER 21, 2021 Bills were reviewed at 4:30 p.m. by Council Members Travis Beard, Lynn Bryan, Chad Mims and Buddy Palmer, Accounts Payable Clerk, Traci Dillard and TWL Director Johnny Timmons. Council Member Beard moved, seconded by Council Member Bryan, to approve the payment of the checks, bills, claims and utility adjustments. The vote was unanimous in favor. APPENDIX A IN THE MATTER OF ADVERTISING AND PROMOTIONAL ITEMS Council Member Bryan moved, seconded by Council Member Beard, to approve the advertising and promotional items, as presented. The vote was unanimous in favor. APPPENDIX B IN THE MATTER OF FY 2021 PETTY CASH ACCOUNTS Council Member Mims moved, seconded by Council Member Gaston, to approve the Petty Cash Accounts for FY2022 as submitted. The vote was unanimous in favor. APPENDIX C IN THE MATTER OF APPOINTMENT OF LUCAS BERRYHILL TO POLICE ADVISORY BOARD Council Member Bryan moved, seconded by Council member Beard to approve the appointment of Lucas Berryhill to the Police Advisory Board for a 3-year term. The vote was unanimous in favor. APPENDIX D  4 IN THE MATTER OF APPROVAL TO SUBMIT 2021 MDOT TA PROGRAM GRANT APPLICATION Grant Writer Abby Christian addressed the Council requesting approval to submit an application for the MDOT Transportation Assistance (TA) Program grant which will be used for sidewalks from Academy Sports north on Gloster to the Trace Ridge and Pines apartments and from Academy Sports south on Gloster and east on Barnes Crossing to Thompson Square (Kroger). The $340,740 project will be funded 80% by MDOT in the amount of $272,592 and a 20% match by the city in the amount of $68,148.09. Council Member Davis moved, seconded by Council Member Jones, to approve the submission of the application. The vote was unanimous in favor. APPENDIX E IN THE MATTER OF RATIFICATION OF MAJOR THOROUGHFARE PROGRAM PHASE VII ENGINEERING CONTRACT On September 7, 2021, the Council approved an engineering contract with Engineering Solutions, Inc. for the Major Thoroughfare Phase VII. Council Member Beard moved, seconded by Council Member Gaston, to ratify the contract with Engineering Solutions, Inc. The vote was unanimous in favor. APPENDIX F IN THE MATTER OF LOT MOWING Council Member Gaston moved, seconded by Council Member Beard, to approve the final lot mowing list, as presented. The vote was unanimous in favor. APPENDIX G IN THE MATTER OF REVIEW/APPROVE/REJECT ACTION TO DEMOLISH SUBSTANDARD BUILDINGS Council Member Beard moved, seconded by Council Member Jones, to approve the demolition list, as presented. Council Member Gaston moved, seconded by Council Member Jones, to suspend the rules and allow Teresa Norwood to speak concerning the property located at 206 Rea Street. The vote was unanimous in favor. Ms. Norwood explained the probate and family issues that are ongoing at this time. She was encouraged to speak with Tanner Newman for a possible solution. President Palmer then called for a vote on the motion to approve the demolition list. The vote was unanimous in favor of approval. APPENDIX H IN THE MATTER OF RESOLUTION DECLARING SURPLUS CERTAIN REAL PROPERTY LOCATED AT 115 HIGHLAND DRIVE, PARCEL NO. 077Q-36-086-01, TUPELO, MISSISSIPPI AND AUTHORIZING THE CONVEYANCE OF THE PROPERTY TO NORTHEAST MISSISSIPPI HABITAT FOR HUMANITY PURSUANT TO MISS. CODE ANNO. SECTIONS 21-17-1(3) (b) AND 21-17-1(11) Because Council Member Janet Gaston is a member of the Habitat for Humanity Board, she recused herself from the deliberation and left council chambers for the next four issues relating to Habitat for Humanity. Council Member Davis moved, seconded by Council Member Beard, to  5 approve the surplus of the property located at 115 Highland Drive, Parcel # 077Q-36-086-01, which is no longer needed by the City of Tupelo, and to donate the property to Habitat for Humanity pursuant to Miss. Code Anno. Sections 21-17-1(3)(b) and 21-17-1(11). The vote was, as follows: AYE - Mims, Bryan, Beard, Davis, Palmer and Jones. Gaston was not present to vote. APPENDIX I IN THE MATTER OF RESOLUTION DECLARING SURPLUS CERTAIN REAL PROPERTY LOCATED AT 318 LUMPKIN AVENUE PARCEL NO. 077L-36-157-00, TUPELO, MISSISSIPPI AND AUTHORIZING THE CONVEYANCE OF THE PROPERTY TO NORTHEAST MISSISSIPPI HABITAT FOR HUMANITY PURSUANT TO MISS. CODE ANNO. SECTIONS 21-17-1(3) (b) AND 21-17-1(11) Council Member Mims moved, seconded by Council Member Jones, to approve the surplus of the property located at 318 Lumpkin Avenue, Parcel #077L-36-157-00, which is no longer needed by the City of Tupelo, and to donate the property to Habitat for Humanity pursuant to Miss. Code Anno. Sections 21-17-1(3)(b) and 21-17-1(11). The vote was, as follows: AYE - Mims, Bryan, Beard, Davis, Palmer and Jones. Gaston was not present to vote APPENDIX J IN THE MATTER OF RESOLUTION DECLARING SURPLUS CERTAIN REAL PROPERTY LOCATED AT 2001 NELLE STREET PARCEL NO. 077L-36-156-00, TUPELO, MISSISSIPPI AND AUTHORIZING THE CONVEYANCE OF THE PROPERTY TO NORTHEAST MISSISSIPPI HABITAT FOR HUMANITY PURSUANT TO MISS. CODE ANNO. SECTIONS 21-17-1(3) (b) AND 21-17-1(11) Council Member Jones moved, seconded by Council Member Bryan, to approve the surplus of the property located at 2001 Nelle Street, Parcel # 077L-36-156-00, which is no longer needed by the City of Tupelo, and to donate the property to Habitat for Humanity pursuant to Miss. Code Anno. Sections 21-17-1(3)(b) and 21-17-1(11). The vote was, as follows: AYE - Mims, Bryan, Beard, Davis, Palmer and Jones. Gaston was not present to vote. APPENDIX K IN THE MATTER OF RESOLUTION DECLARING SURPLUS CERTAIN REAL PROPERTY LOCATED AT 323 MONUMENT DRIVE PARCEL NO. 101B-02-138-00, TUPELO, MISSISSIPPI AND AUTHORIZING THE CONVEYANCE OF THE PROPERTY TO NORTHEAST MISSISSIPPI HABITAT FOR HUMANITY PURSUANT TO MISS. CODE ANNO. SECTIONS 21-17-1(3) (b) AND 21-17-1(11) Council Member Jones moved, seconded by Council Member Mims, to approve the surplus of the property located at 323 Monument Drive, Parcel # 101B-02-138-00, which is no longer needed by the City of Tupelo, and to donate the property to Habitat for Humanity pursuant to Miss. Code Anno. Sections 21-17-1(3)(b) and 21-17-1(11). The vote was, as follows: AYE - Mims, Bryan, Beard, Davis, Palmer and Jones. Gaston was not present to vote. APPENDIX L After this item was complete, Council Member Janet Gaston returned to the meeting.  6 IN THE MATTER OF REVIEW AND APPROVAL OF CONTRACT WITH THE PACE GROUP FOR RECRUITMENT OF CITY PLANNER Council Member Gaston moved, seconded by Council Member Jones, to approve the contract between the City of Tupelo and The Pace Group, for the recruitment of a City Planner. The vote was unanimous in favor. APPENDIX M IN THE MATTER OF LIST OF CURRENT UNMARKED VEHICLES Police Chief Jackie Clayton submitted a current list of vehicles that the Tupelo Police Department maintains as of September 14, 2021, and asked that the Council approve a "Resolution Declaring Certain Police Vehicles, Which Are Suited for Use, Used and Available for Use on a Continuing Basis to Facilitate Covert Investigative Activities to be Exempted from Vehicle Marking Requirements Set Forth by Miss. Code Anno. 25-1-87 (1972 as Amended)”. Council Member Beard moved, seconded by Council member Davis to approve the resolution. The vote was unanimous in favor. APPENDIX N IN THE MATTER OF APPROVE RFP #2021-013CO POINT OF SALE SYSTEM Council Member Davis moved, seconded by Council Member Bryan, to approve the coliseum’s RFP # 2021-013CO - Point of Sale System to select fiserv as the highest scored and most qualified proponent. The vote was unanimous in favor. APPENDIX O IN THE MATTER OF CVB MINS SEPT 8, 2021 Council Member Bryan moved, seconded by Council Member Beard, to accept the CVB minutes of the September 8, 2021 meeting. The vote was unanimous in favor. APPENDIX P IN THE MATTER OF APPROVAL TO SUBMIT 2021 MDOT TA PROGRAM GRANT APPLICATION FOR WARD 7 Grant Writer Abby Christian addressed the Council requesting approval to submit an application for the MDOT TA Program grant, which will be used for sidewalks from the South Park Manor Apartment to Lawndale Elementary School. The $205,990 project will be funded 80% by MDOT in the amount of $164,792 and a 20% match by the city in the amount of $41,198.01. Council Member Davis moved, seconded by Council Member Jones, to approve the submission of the application. The vote was unanimous in favor. APPENDIX Q ADJOURNMENT There being no further business to come before the City Council at this time, Council Member Beard moved, seconded by Council Member Mims, to adjourn the meeting. The vote was unanimous at 6:40 p.m.  8 CHECK INFORMATION FOR COUNCIL MEETING Sept 21, 2021 FUND CHECK NUMBERS POOL CASH 404567-404875 EFT 50001242-50001268 TWL ADJUSTMENTS ELECTRONIC TRANSFERS AS SHOWN ON THE FACE OF DOCKET INVOICES AS SHOWN ON FACE OF DOCKET APPENDIX A  9 AGENDA REQUEST TO: Mayor and City Council FROM: Kim Hanna, CFO DATE September 21, 2021 SUBJECT: IN THE MATTER OF ADVERTISING AND PROMOTIONAL ITEMS KH Request: The proposed items for approval are for the purpose of advertising and bringing into favorable notice the opportunities, possibilities and resources of the City of Tupelo. ITEMS: Harper Collins $4,987.10 Good Night Moon Books for all newborns. THS Boys Soccer Booster $75.00 Ad from PD wishing THS Boys good luck. APPENDIX B  10 AGENDA REQUEST TO: Mayor and City Council FROM: Kim Hanna, CFO DATE September 21, 2021 SUBJECT: IN THE MATTER OF FY 2022 PETTY CASH ACCOUNTS KH Request: I am requesting the approval of the Petty Cash Account for FY 2022. ACCOUNTS LISTED: Dept. Amount Responsible CVB $500.00 Stephanie Coomer Parks & Rec $150.00 Deana Carlock Executive Dept $200.00 Tiffany May Museum $100.00 Leesha Faulkner Public Works $200.00 Kristeen Rush Fire Dept $300.00 Jimmy Avery City Court $150.00 Rhonda Cole Narcotics $200.00 Amy Cooper Coliseum $300.00 Leslie Bailey Tupelo Water & Light Plant $500.00 Pam Blassingame Police Department $500.00 Robert Vail Water & Light Collections $500.00 Carol Botts Development Services $100.00 Pat Falkner Tupelo Aquatics Facility $200.00 Amy Kennedy APPENDIX C  11 AGENDA REQUEST TO: Mayor and City Council FROM: Lynn Bryan, Council Member – Ward 2 DATE September 15, 2021 SUBJECT: IN THE MATTER OF APPOINTMENT OF LUCAS BERRYHILL TO POLICE ADVISORY BOARD Request: Please consider the appointment of Lucas Berryhill to the Police Advisory Board on request of Lynn Bryan. The term will end on June 26, 2021. APPENDIX D  12 P. Lucas Berryhill 1325 Callaway Street Tupelo, MS 38804 662-231-8237 Professional Experience Account Sales Specialist Fastenal Tupelo, MS Oct. 2017 – present *Responsible for Safety Management, Preventive Maintenance and all MRO order procurement *Prepares annual and quarterly reviews with customers *Meets or exceeds budgeted and new business gross margins Field Service Coordinator Grainger Aug 2014 – Oct. 2017 *Acted as the key contact for customers as it relates to current buying needs, buying patterns, identifying new opportunities to enhance customer relationships and problem solving *Built customer relationships by identifying customer needs and/or providing solutions *Understood the local market and the competitive landscape to ensure that customer needs and expectations were exceeded *Identified continuous improvement opportunities in productivity, process improvement and cycle time with all sales and services activities *Increased sales by 24%-43% respectively *Doubled customer foot print TL/GL/Assistant Manager MacLellan Integrated Oct 2010 – Jan-2015 *Actively participated in the growth of best practices and nurtured the growth of the team *Cultivated lasting mutually beneficial partnerships with customers and other contractors *Prepared annual site budget, budget narratives and quarterly forecasts *Met or exceeded budgeted and new business gross margins Education Ohio Christian College BBA-Management/Marketing Memphis State University Business Administration State Technical Institute Construction Supervision and Management University of Mississippi Operations Management/Continuing Education United States Marine Corps OSHA 30 Studying for Mississippi Contractors License Organizations and Associations JNA Design Review Committee JNA Traffic Committee University of Memphis – FAAC Board Member Mid-South Alumni Association – Board Member Chickasaw Council – Eagle Scout Review Board Past Chairman and President Junior Chamber of Commerce National Barbeque Association – Board Member/Judge Member of Lee County and Mississippi Master Gardners APPENDIX D  13 AGENDA REQUEST TO: Mayor and City Council FROM: Abby Christian, Grant Writer DATE September 21, 2021 SUBJECT: IN THE MATTER OF APPROVAL TO SUBMIT 2021 MDOT TA PROGRAM GRANT APPLICATION AC Request: Seeking approval to submit applications for the MDOT Transportation Alternatives (TA) Program. Agency: Mississippi Department of Transportation (MDOT) Grant: Transportation Alternative (TA) Program Match: North Sidewalk match will be $29,549.14, and the South Sidewalk match will be $38,598.95 (both @ 20%) = total match is $68,148.09 Submission Deadline: 30 September 2021. Total Requested Amount: MDOT Portion (80%) = $272,592.32 Overview: The purpose of the TA Program is to fund a variety of smaller-scale transportation projects such as pedestrian and bicycle facilities, recreational trails, safe routes to school projects, community improvements such as historic preservation and vegetation management and environmental mitigation related to stormwater and habitat connectivity. This specific funding will be used to build sidewalks in ward 4 – Academy Sports South to Thompson Square (towards Barnes Crossing Kroger shopping center), as well as Academy Sports North to the Trace Ridge and Pines Apartments. APPENDIX E  14 NORTH SECTION Academy Sports SOUTH SECTION APPENDIX E  15 APPENDIX F  16 APPENDIX F  17 APPENDIX F  18 APPENDIX F  19 APPENDIX F  20 APPENDIX F  21 APPENDIX F  22 APPENDIX F  23 APPENDIX F  24 APPENDIX F  Final Lot Mowing Report for 9/21 Violation Ref Parcel Location Owner Owner Address Owner City State Zip Inspector 1. 37480 077L3604800 507 EXCHANGE VANLANDINGHAM 507 EXCHANGE ST TUPELO, MS 38801 SB ST JOSEPH D 2. 37488 088Q3407600 1802 MARTIN PEPPERTOWN P O BOX 215 MOOREVILLE, MS 38857 RS HILL DR STORAGE INC 3. 37489 112U0900300 1951 S EASON SHELTON & 218 N SPRING ST TUPELO, MS 38801 RS BLVD ASSOCIATES P A 4. 37491 089N3100601 123 S FUENTES JESUS O 123 INDUSTRIAL S TUPELO, MS 38801 SB INDUSTRIAL RD 5. 37492 089P3120500 522 1/2 MAPLE CLAY & CLAY P O BOX 217 FULTON, MS 38843 RS ST PROPERTIES LLC 6. 37497 106A1402200 2709 EVANS CIR HILL EARIE V 2709 EVANS CR TUPELO, MS 38801 RS 7. 37500 105D1503500 3064 MOORE RICHARDSON P O BOX 87 RED BANKS, MS 38661 RS AVE MEGAN 8. 37502 105D1505100 3091 MOORE DANCER MCCOY 1103 FILLMORE DR TUPELO, MS 38801 RS AVE 25 9. 37514 089F3005600 536 WALKER ST SANDERS SHEILA 731 TUJUNGA AVE APT C BURBANK, CA 91501 SB 10. 37528 075R2204800 3576 FAIR OAKS TUPELO RENTAL 1879 N COLEY RD TUPELO, MS 38801 SB DR PROPERTIES LLC 11. 37533 112C0305000 1706 TULIP RD SHELTON JIMMY D P O BOX 1310 TUPELO, MS 38802 RS ESTATE 12. 37534 075V2206300 2091 MGA 245 CR 183 TUPELO, MS 38804 SB SPRINGFIELD INVESTMENTS LLC DR APPENDIX G  Final Lot Mowing Report for 9/21 Violation Ref Parcel Location Owner Owner Address Owner City State Zip Inspector 13. 37535 075V2206100 2081 MGA 245 CR 183 TUPELO, MS 38804 SB SPRINGFIELD INVESTMENTS DR LLC 14. 37537 077G2502800 1303 BIENVILLE HENSON SLEEP P O BOX 348 TUPELO, MS 38802 RS ST RELIEF INC 15. 37544 079V3209600 151 INTEGRITY PO BOX 3421 TUPELO, MS 38802 JLS HARVESTER'S CONSTRUCTION SQ GROUP LLC 16. 37545 079V3209500 157 TRACE 219 INDUSTRIAL DRIVE RIDGELAND, MS 39157 JLS HARVESTER'S RESIDENTIAL SQ PROPERTIES LLC 17. 37551 079V3209700 143 INTEGRITY PO BOX 3421 TUPELO, MS 38802 JLS HARVESTER'S CONSTRUCTION SQ GROUP LLC 18. 26 19. 20. 21. 22. 23. 24. APPENDIX G  27 AGENDA REQUEST TO: Mayor and City Council FROM: Tanner Newman, Director, Development Services DATE September 16, 2021 SUBJECT: IN THE MATTER OF REVIEW/APPROVE/REJECT ACTION TO DEMOLISH SUBSTANDARD BUILDINGS TN Request: The Development Services Department requests City Council approval to demolish substandard buildings at 206 Rea Street, damaged by a storm, and 3492 Robert Kennedy Drive, damaged by fire. APPENDIX H  28 Demolition List for 9/21/21 City Council Meeting 206 REA ST. 3492 ROBERT KENNEDY APPENDIX H  29 APPENDIX H  30 APPENDIX H  31 APPENDIX H  32 APPENDIX H  33 APPENDIX H  34 APPENDIX H  35 APPENDIX H  36 APPENDIX I  37 APPENDIX I  38 APPENDIX I  39 APPENDIX J  40 APPENDIX J  41 APPENDIX J  42 APPENDIX K  43 APPENDIX K  44 APPENDIX K  45 APPENDIX L  46 APPENDIX L  47 APPENDIX L  48 APPENDIX M  49 APPENDIX M  50 APPENDIX M  51 APPENDIX M  52 AGENDA REQUEST TO: Mayor and City Council FROM: Jackie Clayton, Chief DATE September 14, 2021 SUBJECT: IN THE MATTER OF LIST OF CURRENT UNMARKED VEHICLES JC Request: Please see the attached list of our current unmarked vehicles that the Tupelo Police Department maintains as of September 14, 2021. APPENDIX N  53 Description Location Vin Number #EOD-6 2015 Chevy Tahoe (Black) EOD 1GNLC2EC2FR704702 #EOD-1 2015 Chevy Tahoe (Black) EOD 1GNLC2EC0FR708005 #22 2021 Dodge Durango( Silver) Detectives 1C4RDHFG9MC640663 #41 2000 Chevy Impala Blue (Spare) NMLETC 2G1WF55K5Y9235388 #34 2005 Ford Crown Victoria SRO 2FAFP71W35X119080 EOD #86 2019 Chevy Tahoe (Black) EOD 1GNLCDKC2KR344874 #03 2006 Ford Crown Victoria SRO 2FAFP71W46Xl33426 #02 2006 Ford Crown Victoria Detectives 2FAFP71W66X133427 #32 2006 Ford Crown Victoria (Gray) Detectives 2FAFP71WX6X133429 #23 2006 Ford Crown Victoria Detectives 2FAFP71W86X133428 #51 2006 Ford Crown Victoria Detectives 2FAFP71W66X133430 #72 2012 Ford F-150 (Gray) PAL 1FTFX1CT7CKD45102 #20-001 2011 Dodge Charger Black Hemi Court 2B3CL1CTXBH600735 #26 2011 Chevrolet Tahoe Police K9 1GNLC2E04BR375369 #36 2011 Chevrolet Tahoe Police K9 1GNLC2E08BR377691 #EOD-5 2013 Chevy Tahoe SOG 1GNLC2E07DR159941 #48 2013 Chevy Tahoe (silver) K9 1GNLC2E06DR276720 #57 2008 Ford Expedition (white) Admin 1FMFK155X8LA63479 #75 2007 Ford Crown Victoria SOG 2FAFP71W77X149010 #76 2007 Ford Crown Victoria SOG 2FAFP71W27X149013 #54 2007 Ford Crown Victoria (Electric Blue) Detectives 2FAFP71W17X149018 #53 2007 Ford Crown Victoria Patrol 2FAFP71W87X149016 #07 2020 White Ford Explorer SRO 1FMSK7DH6LGC22724 #70 2001 Dodge Ram P/U NMLETC 1B7HC16Y81S735196 #42-008 2008 Ford F150 Pickup truck (Gray) Admin 1FTRX12W68KC86852 #47 2008 Ford Crown Victoria (Dark Detectives 2FAFP71V8X149835 Gray) #79 2008 Ford Crown Victoria Admin 2FAFP71V98Xl52712 #65 Chevrolet Suburban Admin 1GNFC16J87J228346 #55 2012 Dodge Charger Grey Admin 2C3CDXAT9CH240347 #90 2016 Ford Police Interceptor (Gray) Patrol 1M5K8AR4BBD05963 #83 2012 Chevrolet Tahoe(White) K9 1GNLC2E01CR292516 #EOD-8//2015 Ford F-250 EOD 1FT7W2B68FEB19517 #68 2017 Ford Police Interceptor (Black) Detectives 1FM5K8AR8HGB82850 #99 2017 Ford Expedition (GOLD) Admin 1FMJU1GT5HEA50868 APPENDIX N  54 #97 2017 Ford Expedition (BLACK) Detectives 1FMJU1FT1HEA50867 #49 2009 Ford Crown Victoria Detectives 2FAHP71V79X121405 #52 2009 Ford Crown Victoria SWAT 2FAHP71VX9X121401 #85 2015 Ford Interceptor Utility SOG 1FM5K8AR8FGB62403 #11 2017 Chevy Tahoe (silver) Admin 1GNLCDEC2HR313032 #61 2014 Ford Explorer SWAT 1FM5K8B84EGA23972 #59 2015 Ford Interceptor Utility SOG 1FM5K8AR6FGB62402 #12 2015 Ford F150 Super cab Gray Detectives 1FTEX1CPXFKD93342 #97 2019 Chevy Tahoe (Black) SCU 1GNLCDEC4KR173279 EOD#07 2020 White Chevrolet Tahoe EOD 1GNLCDEC3LR304543 #04 2020 Black Dodge Durango SCU 1C4RDJG1LC205576 #18 2020 Gray Dodge Durango Detectives 1C4RDJFG5LC205578 #27 2020 Gray Dodge Durango Detectives 1C4RDLFG3LC205577 #56 2016 Gray Ford F-150 Detectives 1FTEW1C8XGKD59186 #42-028 Green 2000 Honda Accord Detectives 1HGCG5647YA056850 #67-2020 White Ford Explorer SRO 1FMSK7DH1LGC20833 #33- 2021 Dodge Durango (Grey) Detectives 1C4RDHFG0MC640664 #25- 2021 Dodge Durango (Blue) Detectives 1C4RDHFG2MC640665 #78- 2021 Chevrolet Tahoe (Black) Admin 1GNSCLED6MR367782 #14- 2005 Ford CV (Silver) AI 2FAFP74W05X139072 #23- 2021 Dodge Durango (Black) K9 1C4RDJFG7MC643584 55 Total Unmarked PD Vehicles APPENDIX N  55 AGENDA REQUEST TO: Mayor and City Council FROM: Kevan Kirkpatrick, Assistant Executive Director DATE September 16, 2021 SUBJECT: IN THE MATTER OF APPROVE RFP #2021-013CO POINST OF SALE SYSTEM KK Request: Please review and approve RFP #2021-013CO for Fiserv APPENDIX O  56 Business Services Request for Proposal : Bid# 2021-13CO Point of Sale System For Premium Seating and Concessions for the BancorpSouth Arena & Cenference Center Presented to: The City of Tupelo, MS Submitted by: Darren Lucy, Account Executive 512-960-2152 | Darren.Lucy@fiserv.com May 25, 2021 Fiserv Confidential RFP Response: Distribution restricted to Fiserv and Massey Hall and Roy Thomson Hall. © 2021 Fiserv, Inc. or its affiliates. APPENDIX O  57 255 Fiserv Drive Brookfield, WI 53045 262-879-5000 www.fiserv.com May 19, 2021 Traci Dillard Executive Director City of Tupelo, Mississippi 71 East Troy Street, 1st Floor Tax Office Tupelo, MS 38802 Dear Traci: First Data Merchant Services, a wholly owned subsidiary of Fiserv, Inc. (collectively “Fiserv” or “we”) submits a differentiated, best in class solution in response to the City of Tupelo Request for Proposal Bid #2021-13CO BancorpSouth Arena & Conference Center Point of Sale System. In response to the pandemic, we have accelerated our focus on safe, frictionless digital commerce that your customers demand. With a move to a more consolidated environment from a single provider, BancorpSouth Arena can attract and delight customers in a safe, frictionless manner. As the lines blur between digital and physical commerce, our solution can help provide an effective and efficient solution to your partners and fans through the recent, no-touch/low touch investments in our platform. We can provide the City of Tupelo with innovation, scope and scalability that is unmatched by other providers, and offer the following unique benefits to BancorpSouth Arena: ü Simplify and modernize your point-of-sale operation with comprehensive solutions from a single provider. We are the only provider who manufactures our own POS hardware, develops and maintains our own enterprise POS software, and provides our wholly owned payment stack. Our platform allows you to expand your solution over time, giving you the capability to adapt to the ever- changing requirements in the sports and entertainment industry. ü Enhance the BancorpSouth Arena experience with features that drive revenue, protect customers, increase loyalty, and lower your costs. We realize that BancorpSouth Arena’s operation is complex, and that each venue has its own unique set of needs. BancorpSouth Arena will improve revenue metrics and the customer experience with faster processing speeds, frictionless loyalty, and unmatched security. ü Innovate your future with a collaborative partner who has the industry experience, scope and scale to support your future. We are a growing company, and we are making significant investments in innovation to drive the future of commerce. To keep you on the forefront of innovation, your designated team will proactively evaluate your current solutions offerings as a fundamental element of our partnership, to ensure that you are equipped with the most up-to-date solution set to meet your needs well into the future. We are fully committed to the project execution/timeline, and longevity of our potential partnership. Every minute of every day, Fiserv helps people and businesses move money and information as their partner in possibility. Through our collaborative partnership, BancorpSouth Arena will experience superior value through leading technology and targeted innovation that integrates to your operation quickly as your needs change. We look forward to your feedback and the opportunity to collaborate further on our solution. Sincerely, Darren Lucy Darren Lucy, Account Executive 512-960-2152 Darren.Lucy@fiserv.com APPENDIX O  58 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center Table of Contents Executive Summary 5 4.1 Company Profile 10 4.2 References 11 4.3 Response to Specifications - Attached 12 4.4 Equipment 12 4.5 Software 16 4.6 Reporting 18 4.7 Software/System Maintenance 18 4.8 Support 18 4.9 Timeline and Project Planning 19 4.10 Training 20 4.11 Speed of Service/Increased Sales 22 4.12 Proposal Price 23 APPENDIX O  59 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center Executive Summary With our solution, the Purchasing a Point-of-Sale (POS) System for your venues is an incredibly City of Tupelo benefits significant investment, and there are many choices to be made about the from capabilities no technology and systems to have in place. Technology is continually evolving other provider can at a rapid pace, particularly in the world of venues like BancorpSouth Arena, match: and your operation must be able to keep up with the changing needs of customers and operators. Our solution has disrupted the market with constantly evolving software that helps solve real-world operational and technical challenges specific to your industry. In particular, we are seeing a large shift and demand from consumers to bring the digital interactions they experience outside of your events and Simplify and modernize allow them to order how, when, and where they want within a venue. Fiserv your point of sale supports dual-mode kiosks, mobile ordering and grab-and-go workflows to operation adapt to and keep up with consumer purchasing expectations. with comprehensive solutions from a single The Fiserv business model diverges from traditional offerings by distributing provider hardware at a lower cost and charging for software as a service over a specific license term. Periodic software updates are free during the period of the software license, as we recognize that our clients’ needs and use cases change over time. This approach recognizes that a point-of-sale/commerce solution must evolve with the changing objectives of the venue. With our solution, BancorpSouth Arena will leverage a modern cloud-based commerce solution specifically designed for venues that enables payment Enhance the acceptance, streamlines day-to-day operations for your venue and provides BancorpSouth Arena the latest technology and partnerships in the industry. Experience with features that drive revenue, protect customers, increase loyalty and lower your costs Innovate your future with a collaborative partner who has the industry The following subsections of our executive summary describe how we are experience, scope and uniquely equipped to meet your objectives. scale to support your future Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 4 APPENDIX O  60 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center Simplify and Modernize your Point of Fiserv provides Sale Operation comprehensive and proprietary POS The market has shown this to be an inevitable trend that has already hardware, software, led large venues away from costly, on premise legacy POS systems, payments and support and towards a more modern and innovative platform. Our track record from a single source. of in-house software development is one key to our success, as is our ability to partner with third parties of all kinds (data warehouses, POS Hardware payments, loyalty, loss prevention, stored value and more). Experience Unique Clover POS Hardware Only available through Fiserv, our proprietary Clover devices go beyond a simple point-of-sale (POS) solution to accept payments. Clover® Station Pro LTE and Clover® Flex LTE are user-friendly, all-in- one solutions that are easy to set up and can help you manage your business. The out-of-the-box payment processing capabilities of Clover will facilitate ease of implementation, and each Clover unit comes with TransArmor® Data Protection, a dual layer of security that protects you and your customers. In addition, each unit is EMV® compliant, thereby reducing identity theft risk and facilitating safer transactions in person and online. Each visually pleasing unit comes packed with features and cutting-edge hardware that can meet your needs now and in the future. So, as you grow, you can do even more – thanks to the flexible and scalable platform of Clover. POS Software Integrate with Third Parties Easily through Flexible APIs Fiserv simplifies your payment environment with a wide variety of integrated modules and peripherals; however, we are also flexible enough to integrate with a selection of other partners to provide Front-of-House Operations additional functionality inside your ecosystem. Our solution is integrated to a highly curated list of industry leaders that add tremendous value to our core. Our platform provides a robust set of Back-of-House Operations open APIs that third party partners can consume to integrate into our platform. Enable Functionality Specific to Your Industry Processing We provide commerce software that is industry specific. We have historically focused on sports and entertainment, and we understand the unique needs of your business. We offer an enterprise solution specifically designed to service large numbers of POS terminals operating in environments with highly condensed peak activity. As Reporting and such, our primary focal points for the specified functionality pieces are Analytics speed of service (for customer satisfaction), ease of use and intuitive front of house (for concession employees), frictionless third-party Cybersecurity integrations and – most importantly – a sophisticated back of house Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 5 APPENDIX O  61 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center (BOH) component to help you manage your inventory and cost controls. Consolidated Front of House (FOH) and Back of House (BOH) Software Integration Our BOH software module is fully integrated with our FOH Clover hardware stack, so you are not managing two separate systems. The depth of our BOH offering is what most differentiates us from other tablet/cloud-based POS competitors. The BOH currently supports inventory management, event management, menu management, reporting, and cash-tracking operations for clients in all major sports leagues. Our experience in this department cannot be overstated and is essential for your Food and Beverage (F&B) partner to operate efficiently. Robust Reporting for Each of BancorpSouth Arena’s Venue We also excel in our ability to provide venues like BancorpSouth Arena reporting views applicable to your operations, with itemized sales, hourly sales and sales by payment method. Our reporting is web-based and can be accessed using any internet-enabled device. We can provide you custom reports in standard report or graph view based upon your needs. All reports can be filtered by various criteria, giving BancorpSouth Arena the best access to the most applicable data. Our reports can be exported into numerous formats and we also have the capability to provide custom data feeds to our partners’ enterprise data warehouses. Enhance the BancorpSouth Arena Experience As the world looks to reopen and provide safe in-person entertainment, Fiserv will enhance your payment experiences with unique benefits such as line busting processing speeds and frictionless loyalty and payments, while protecting your customers with leading security. In addition, BancorpSouth Arena will benefit from flexible reporting that is easily customizable to provide the information you need for each of your venues. Bust Lines and Collect More Payments with Faster Payment Processing One of our main differentiators is our ability to move customers through the transaction process as quickly as possible, especially during periods of peak load. Our EMV transaction processing time is three seconds with contactless EMV and NFC mobile wallet transactions clocking in slightly faster at two seconds. This differentiator has helped our partners move customers through the lines quicker providing a better experience for their fans/guests, adding higher top line revenue and achieving higher incremental margins. Attract and Delight Customers with Frictionless Loyalty and Pay We offer the only commerce platform in the sports and entertainment industry that provides single-tap loyalty and stored value redemption. Through our partnerships with Apple®, Google® and various loyalty providers, our partner venues can now provide frictionless stored value and loyalty to their customers. With a single tap of a smartphone or single scan of a QR code, loyalty members can associate their membership number with the transaction, apply any offers that may be available and use stored value to pay for their transaction. This eliminates the traditional need for three different interaction points, speeds up the transaction allowing for more throughput, enhances the guest experience and provides our clients with invaluable data on customer buying behavior. Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 6 APPENDIX O  62 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center Protect Customers with Unmatched Security and Lower Operating Costs Keep your customers safe with our unique ability to provide End-to-End Encryption (E2EE) to venues in Sports and Entertainment. All payment acceptance devices from Fiserv are validated by the PCI Council as VP2PE devices; however, our security goes a step further in that we do not require a third-party gateway to process transactions. All credit card transactions accepted through our platform come straight to our processing platform, eliminating a failure point, latency and the additional processing cost that come with using a credit card gateway. With our solution, no sensitive data will be transmitted across your network. Innovate Your Future with a Collaborative Partner Fiserv works with over 300 clients representing premier sports properties in the NFL, MLB, NHL, NBA, NCAA, MLS, MiLB, NCAA, convention centers, regional arenas and regional entertainment venues. Our software will support BancorpSouth Arena’s food and beverage operation by implementing modules including perpetual inventory, and even management suites order management, handhelds for in-seat and in-suite service, hawkers and portables. The following subsections of our executive summary describe how we are uniquely equipped to solve for your pain points and meet your objectives. As the pace of technological change increases, it is important to select a partner who not only has a deep understanding of your specific industry, but the experience in delivering applicable payment-related solutions that meet the individual needs of your venues. Receive High-Quality Service, Support and Expertise from a Proactive, Designated team We seek to equip BancorpSouth Arena with the latest payment technology solutions, from processing to analytics, and we will continue to foster and maintain a strong relationship throughout the lifecycle of our partnership. BancorpSouth Arena will receive the support of a team of account management professionals who are committed to your success and focus on addressing your needs quickly. Your designated relationship manager from Fiserv will be your single point of contact, promoting your future with our breadth of solutions and enhancements. Your designated Relationship Team focuses on complex issues that will help BancorpSouth Arena run and grow your business. Your entire support team has the expertise necessary to fully understand your needs and can quickly adjust to maximize the success of your program. Enable Commerce with the Scalaibility and Reliability of a Growing Company Today, BancorpSouth Arena is embarking on an unprecedented journey of innovation and investment Fiserv has 37 years of strong innovation with a track record of delivering real value to our clients. Recently, Fiserv has undergone a significant transformation, offering modern agile and differentiated suite of global, commerce solutions that are easy to integrate. Today, Fiserv is a trusted business partner for 90 percent of global Fortune 500 companies. With over six million clients worldwide, we are widely recognized as a leader, providing unique value in the payments space. With a focus on our future with BancorpSouth Arena, we will continue to offer innovative capabilities to meet your needs in ways that no other provider can through our: Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 7 APPENDIX O  63 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center • Scope, scale and reliability: We are the leading merchant acquirer and issuer processor, with global scale that in fact, we processed 100 billion global transactions last year, representing $2.6 trillion in payment volume. • Innovation: Fiserv continually invests in and develops leading payment technology solutions to support our clients’ business objectives. Our leadership team has committed an incremental $500 million investment to accelerate innovation and new product development. That focus on innovation can help BancorpSouth Arena incorporate new capabilities into your organization to help expand your operations while deepening your customer relationships. Fast Company named Fiserv Fortune named Fiserv as one of the World’s Most one of the World’s Most Innovative Companies for Admired Companies again 2021 for our resilience turning in 2021 for the eighth the challenges of 2020 into consecutive year in a row. significant progress. With clients across nearly every industry, size and phase of their lifecycle, our experts have the knowledge to help you succeed now and, in the future, – no matter how big your organization grows or how much your goals change. As Fiserv continues to invest in and rollout services to support ever- evolving commerce models it is our hope to demonstrate to you our leadership in payments. Partner with a Proven Innovator in Your Industry Fiserv is a leading innovator in enterprise point of sale solutions for the Sports & Entertainment industry. Our cutting-edge approach helps venues achieve unrivaled improvements in profitability, efficiency, and customer experience. Our solution has been deployed at hundreds of venues at a cost, pace and ease of integration never before possible. We greatly appreciate you extending this opportunity to Fiserv and look forward to working together to grow your business and expanding our relationship to support your entire operation from end to end. . Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 8 APPENDIX O  64 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center About Fiserv Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 9 APPENDIX O  65 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center 4.1 Company Profile Global presence of vendor. Our payment technology solutions have the depth and breadth to support your global operations. As a global industry leader, Fiserv supports customers in 100 countries. Plus, with Fiserv operations in 27 countries and a global team of 19,000 owner-associates, we can bring our innovative payment solutions to support your operations and customers around the world. Through these arrangements, Fiserv is able to support BancorpSouth’s local acquiring needs in the regions in which you are domiciled today, as well as support future growth as you look to expand into new markets. Brief overview of Fiserv. For 36 years, Fiserv has been a leader in financial services technology. Fiserv was formed on July 31, 1984, through the combination of two major regional data processing firms located in Milwaukee, Wisconsin, and Tampa, Florida. These firms - Fiserv Milwaukee and Fiserv Tampa - began their operations in 1964 and 1971, respectively, as the data processing operations of their parent financial institutions. Fiserv was incorporated in the state of Delaware and changed where it was incorporated on February 2, 1992 to the state of Wisconsin. In 2010, Bypass began providing customer facing mobile applications for “remote order and pay” functions. In 2012, the company expanded further into mobile POS (mPOS), deploying handheld point-of-sale applications. From there, Bypass quickly realized the need for a constantly evolving technology stack to keep up with the changing needs of such an advanced fast-paced industry. On March 18, 2020, Fiserv announced the acquisition of Bypass Mobile, an independent software vendor (ISV) and leading innovator in enterprise point-of-sale systems. The acquisition of Bypass will help power the next generation of omni-commerce capabilities from Fiserv, enabling enterprise businesses to deliver a seamless customer experience that spans physical and digital channels. The integration of Bypass with the universal commerce platform from Fiserv will enable the creation of new, secure purchasing experiences across connected devices. Together, we will help businesses accept payments quickly and efficiently while continuing to deliver a variety of payment options their customers are demanding. Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 10 APPENDIX O  66 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center 4.2 References Fiserv brings an established reputation for providing high-quality Point of Sale solutions. Our project references, noted below, affirm this reputation and clearly demonstrate our ability to successfully provide the services requested in this RFP. Refer to Table 2 for our references. Table 2. References. These references represent clients similar to BancorpSouth Arena. Reference #1 Name of Institution Texas Tech University – NCAA Arena & Stadium – Lubbock, TX Contact Person Jay Satenspiel - Sr VP, Spectra Food Services & Hospitality Phone 919-395-7900 Email jay_satenspiel@comcastspectacor.com The University currently utilizes 222 POS units across the 2 venues. Description of Texas Tech University is also utilizing Bypass modules including Services Inventory, and integrations to the university student card provider. Reference #2 Name of Institution American Airlines Arena – Miami Heat – Miami, FL Contact Person Matthew Jafarian - EVP, Business Strategy Phone 414-908-3789 Email Mjafarian@heat.com Bypass deployed over 350 devices for 2019-2020 NBA season. A large piece of the decision-making process for the Heat was our ability to innovate and provide capabilities that allow for unique fan Description of engagement opportunities. The Miami Heat are leveraging the Services Bypass platform to provide Single Tap Loyalty & Pay leveraging the Apple VAS and Google SmartTap protocols and modules that include Inventory, Premium Reporting, Stored Value & Loyalty Integration through Fortress and Mobile Ordering through Tapin2. Reference #3 Name of Institution Fiserv Forum – Milwaukee Bucks – Milwaukee, WI Contact Person Matt Pazaras - SVP Business Development and Strategy Phone 414-227-0574 Email mpazaras@bucks.com Bypass deployed 300 POS units for fixed stands and portable Description of concessions, premium bars, clubs, and in-seat ordering. Fiserv Services Forum is utilizing Bypass modules including Inventory, Premier Reporting, Promotions, and Stored Value & Loyalty Integrations. Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 11 APPENDIX O  67 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center 4.3 Response to Specifications • Attached in provided spreadsheet. 4.4 Equipment Fiserv is proposing the Clover Station Pro with NFC-enabled Payment Terminal for all Fixed POS Locations. Please see below for technical and functional specifications of each device. Fixed POS – The Clover Station Pro allows the merchant and venue to consolidate many of the peripherals that most other systems use today. Benefits of the Clover Station Pro include: • Built in EMV reader to accept EMV dip transactions so no separate stand-alone payment terminal is needed. • Station Pro Terminal has 7” high-bright customer display • PCI Validated Point-to-Point Encrypted (VP2PE) credit card swipe which obtains the highest level of PCI validation and helps to pull the venues network out of scope for PCI. No separate payment terminal is required. • Station Pro Terminal with Customer Facing Display and NFC Mobile Payment Acceptance allows the merchant and venue to accept multiple forms of mobile wallet acceptance including Apple Pay, Android Pay, Samsung Pay, etc. This device also gives customers the ability to use Contactless EMV where guests can tap their contactless EMV enabled cards on the printer to pay for their transactions. Both mobile wallet transactions and contactless EMV transactions are 1.5 / 2 seconds in processing time helping merchants speed up the lines in their venues. Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 12 APPENDIX O  68 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 13 APPENDIX O  69 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center Mobile POS – We are proposing the Clover Flex LTE for all mobile POS locations. The Clover Flex LTE provides merchants and venues with the mobility and flexibility required to change configurations on the fly and scale up when needed. The Clover Flex LTE is an all-in-one POS device that has the ability to accept all payment types without requiring the use of a separate payment peripheral. Benefits of the Clover Flex LTE Include: • Built in EMV/NFC reader where EMV dip transactions and NFC mobile wallet transactions can be accepted right on the device itself w/o requiring a separate payment peripheral. • PCI Validated Point-to-Point Encrypted (VP2PE) credit card swipe which obtains the highest level of PCI validation and helps to pull the venues network out of scope for PCI. No separate payment terminal is required. • Built in high capacity 1D/2D Barcode Scanner giving merchants the ability to scan barcodes for discounts, payments and loyalty programs without the need for a separate peripheral • Built in customer receipt printer for merchants who want to provide on-demand receipts to customers without having to use a separate peripheral printer. 4G/LTE & WiFi connectivity giving merchants and venues the flexibility to provide commerce solutions anywhere in their facilities without having to limit the areas where POS are provided. End-to-End Encryption – Fiserv is one of the only providers in Sports & Entertainment (S&E) that can provide the highest level of credit card data security to its merchants and partner venues. The proposed Clover POS hardware uses End-to-End Encryption (E2EE), a higher standard than what the PCI Counsel deems acceptable, to process credit card transactions. The E2EE method packages up the customer’s credit card information using the hardware (not the Bypass software) on the Clover devices and transmits that information directly to the processor using the TransArmor data security layer. This layer of security pushes the credit card information directly to the processor without having to pass through a third-party credit card gateway. While almost all other POS solutions in S&E require third party credit card gateways to decrypt transactions prior to them going to the processor, adding a vulnerability point and an extra layer of cost, the Bypass platform from Fiserv leverages the E2EE encryption provided by TransArmor to avoid both. This provides our merchants and partner venues with the highest level of credit card data security at a lower cost since there are no gateway fees assessed to the merchant. Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 14 APPENDIX O  70 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 15 APPENDIX O  71 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center 4.5 Software Proposed POS Software From Bypass’ inception, all software features and functionality along with the hardware platforms were specifically designed and intended to run large sports and entertainment venues. The products, designs, workflows, and tools aim to support the F&B partner to run their business efficiently on the back end and provide a smooth and seamless transaction for the front-end employees. • Inventory Management: We offer a real-time perpetual inventory management solution that is integrated directly with the point of sale. It is entirely web-based and accessible from any device with a web browser and an active network connection. It requires no additional server hardware and is fully integrated with our POS platform. Sales data can be viewed in our reporting suite or in the dashboard. The inventory section of our platform houses all the venue’s real-time inventory data. This section will allow for the operator to set thresholds that can surface inventory shortages or anomalies, which will prompt certain actions to be taken. Operators can manage the entirety of their inventory daily by receiving invoices from vendors, issuing product transfers from warehouses or stands, and doing periodic physical inventory audits in any and all locations. When items are received into the system, we utilize FIFO costing, which will give the food service personnel an accurate, to-the-penny cost of goods sold or cost of inventory on hand at any moment in time. All of these actions can be taken on an individual basis or as a bulk action to create operational efficiencies (e.g., bring to par, supplier restock, etc.) • Recipe Management: Operators also have access to a robust recipe management tool. This tool is the link from the front of house menu items to the back of house stock items. Whether operators are building new menu concepts, checking their theoretical cost analysis per item or forecasting for the upcoming season, the recipe management tool helps in managing the finished product that is sold to the customers. • Reconciliation: Every event, operators will have access to our “Iron Triangle” tool to tie down/close out the entire event, each location, or each cashier. The “Iron Triangle” is composed of three main points of data: POS data (Terminal), Inventory Sales data (Physical), and Payments (Bankable Deposit of Cash + CC + Cash Equivalents). We measure these three points of data up against each other to determine the over/short for each location/cashier. We’ve made the process of collecting this data more efficient than our legacy counterparts. Operators can enter counts on the POS register screen itself as an alternative to the traditional method of printing paper standsheets, though the latter is still an option we provide. These counts, as they are entered, are saved from the tablet to the cloud, and automatically fill out a more comprehensive digital stand sheet viewable only to users with the proper credentials. • Standsheets: The stand sheet view compares data pulled from the POS sales reports to the physical counts previously entered by the stand managers. (This provides the substance of the POS-to-GOS report, a staple of F&B operations in large S&E venues.) If there is a Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 16 APPENDIX O  72 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center variance between the expected end count for a particular item and the actual end count entered by the stand manager, that variance will be highlighted in the view. • Cash Room: Our platform has a cash room module that lets users assign opening banks, record mid-event cash drops and then enter end of night cash collected. Payments are automatically tallied for comparison with the expected amount collected during an event. When matched up with the POS/GOS data, the cash room data completes the “Iron Triangle” reporting needs of POS-to-GOS-to-Payments. All of these data points can be viewed in one centralized location to assist in accelerating the end-of-night close out. • Reporting: Reporting on front of house (FOH) and back of house (BOH) activity is extremely flexible due to our integration with Looker. Our web-based reporting gives the user the ability to filter the data in numerous ways. Whether your data to be presented in a certain way, we are able to respond to custom reporting requests within 48 hours. It produces data in real time and is viewable on mobile devices. Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 17 APPENDIX O  73 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center 4.6 Reporting Pelase see previous page for information on Bypass Reporting and Cash Room Management. Please see our attached Bypass Reporting Guide 4.7 Software/System Maintenance Our systems are updated regularly in two buckets: Cloud and Android. Cloud updates are only relevant to administrators of our solution and are preceded by emailed release notes and Bypass Manager interactive overlays on the modules affected. Android updates are distributed from our MDM and in conjunction with our Clover solution, download silently in the background, and do not install once downloaded as to not interrupt any critical services on the tablet. To improve your system's performance and security, Clover devices automatically reboot every 24 hours at a time that can be adjusted by the customer on a device-to-device basis. It is during this nightly reboot that all downloaded updates are installed. Updates can be force-installed outside of the reboot cycle by selecting "Install Updates" from the pull-down menu of the device (only a manager should perform this action if the situation requires). All software updates and upgrades are included in your annual software license costs and do not include incremental costs per upgrade. Our preferred cadence for release is monthly, however, that is subject to change based on a multitude of variables. Notification of releases are sent to customers via email and through the manager in page notification system. Please see our attached Bypass Support Guide for details on our RMA process. 4.8 Support Services Included in Subscription: Onboarding and implementation of new clients is handled by assigned Fiserv employees as detailed previously; we also have a an in-house support team available 24/7. • 24/7 Remote Technical Support • Hardware replacement within warranty period • Software updates including new features and fixes Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 18 APPENDIX O  74 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center 4.9 Timeline and Project Planning Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 19 APPENDIX O  75 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center 4.10 Training A. Sub-Project Phase Overview (Phase 1 & Phase 3) ● Phase I – Execute Mutual Action Plan and Project Kickoff; Both parties agree to create a mutual action plan 10 business days following contract execution this includes, training plan, communication plan, project timeline and critical path items. Throughout all phases the PM and JPM and key project stakeholders will meet at minimum every two (2) weeks and more frequently as necessary to align and ensure all Services are tracking to the project plan. The Mutual Action Plan will serve as hard deadlines that have been agreed by both parties to be met on time. Any changes to due dates or deadlines from initial sign off only can be changed via a change order signed by both parties. Client and Bypass are responsible for setting the project timeline and Bypass is responsible for meeting the milestone dates set forth herein and otherwise agreed to by Bypass and Client. ● Phase II – Configuration, Training, Process Discovery; The Main Bypass Owner, Area Managers and the Lead FIM will work together on a weekly basis to review the configuration of Bypass Manager and ensure the system capabilities are configured to best serve the Client’s operation. The FIM will be responsible for training on each applicable module, the assignment of configuration responsibilities and providing training material via our support center such as training session recordings and recap documentation. The JPM and PM will work with the Main Bypass Owner to ensure all applicable data such as integration details and Merchant Identification Number (“MID”) information has been received and configuration has started in preparation for Phase III. ● Phase III – Site Readiness and Hardware Implementation; Configuration and remote trainings will be completed prior to the FIM arriving on-site for the physical implementation. Hardware will be delivered no later than one week prior to the first day of the scheduled onsite installation. The PM and the Main Bypass Owner will ensure all hardware is accounted for. Install plan and timeline will be provided prior to the FIM’s arrival via Basecamp. The Main IT POC will ensure that power and network is ready in accordance with the project plan. During phase III the Lead FIM will configure, test and install all applicable Bypass hardware and software. The Lead FIM will also complete onsite training and ensure all Bypass hardware and systems are ready for launch based on the agreed upon timeline. ● Phase IV – Go Live and Event Support starting with first Event as mutually agreed to by Client and Bypass. (the “Go-Live Date”). In-person Event support will be delivered by the Bypass team on the Go-Live Date and for nine (9) additional Events as mutually agreed to by Client and Bypass during the Term. At least one of the Events will be a full capacity event. The parties acknowledge and agree that in light of the COVID-19 pandemic, the dates of Client Events requiring Go-Live and Event support are uncertain and could extend through the 2021 Spring and summer. Regardless of the dates, Bypass agrees to deliver the Phase IV, Go-Live and Event support Services. Event support plans will be provided via Basecamp. ● Phase V – Handoff Phase/Project Closure; during this phase a close out call will be held to discuss the transition to Bypass Support. See the Project Close details below. B. Implementations Services and Planning 1. Communications- The main mode of communications will be through Bypass’ project management tool Basecamp. All applicable stakeholders will be added to this tool. A communication plan will be agreed upon during Phase I of the project and will be adhered to. Bypass will respond to any post based on the urgency of the communication, but in no event more than one business day. Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 20 APPENDIX O  76 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center Client may initiate critical communications to Bypass in any mode, provided a post is also made to Basecamp. 2. Project Plan- Bypass will prepare the project plan for review and approval by Client. The project plan will be delivered in a format that delivers information content comparable to that provided in a Microsoft Project plan. The project plan will, at a minimum, include: • Descriptions of deliverables and tasks. • Identification of associated dependencies among deliverables. • Resources assigned to each deliverable and tasks; and • Completion for each deliverable and each task 3. Site level Implementations- Bypass is responsible for installing, configuring and testing all Bypass hardware and applicable integrations in accordance with the project plan. Bypass is not responsible for making any modifications to the physical space such as mounting or drilling, pulling or running cabling or the removal of pre-existing equipment. The Main IT POC will be responsible for ensuring the network and power as identified in the Bypass Networking Guidelines and other written Payment System configuration requirements are ready for Bypass installation and the removal of any pre-existing hardware. Bypass will also be provided supervised access to physical areas for installation. 4. Training- Bypass is responsible for conducting a weekly training session covering all applicable modules with the applicable parties at the site level. This training will be held from phase I to phase IV. The Main Bypass Owner and applicable Area Supervisors are responsible for attendance at the training sessions as set in the training schedule, Recaps, recordings and training material from our Bypass Support Center will be provided after each training session on the topics trained on. All Trainings will be scheduled on non-Event weekdays whether on-site or remotely. 5. Network- If network infrastructure, network configuration, or connectivity is not completed as provided in the Bypass Networking Guidelines in accordance with the project plan, Client may be charged a fee for additional onsite time required by Bypass and the project may be delayed. 6. Supplemental Hardware- Bypass will not provide supplemental hardware including but not limited to network switches, extension cords, etc. Notwithstanding the foregoing, if Bypass failed to identify any Hardware that is necessary for the operation of the Payment System in the Bypass Networking Guidelines and other written Payment System configuration requirements, Bypass shall be responsible for the costs of such Hardware and installation Services to cause the Payment System to operate in accordance with this Agreement and will be responsible for the impacts of project delays. It is responsibility of the Main Bypass POC to ensure all supplemental hardware specified by Bypass is available during the installation and the physical environment meets the specifications found in the Bypass Networking Guidelines (networking strength, working outlets, working ethernet ports, etc.). If needed quotes may be generated for applicable hardware needs. 1. Describe milestones at which the Authority must be engaged to provide support, the type of support desired, amount of time and other resources required from the Authority. • Phase I – Execute Mutual Action Plan and Project Kickoff; All key stakeholders of the Authority must attend the project kickoff call to determine scope, timeline and execution plan. • Phase II – Configuration, Training, Process Discovery; The Authority will provide Bypass with a main “owner/champion” of the Bypass system during the configuration phase. • Phase III – Site Readiness and Hardware Implementation; The Authority will ensure the site is ready for the physical implementation. This includes, but is not limited to: Area readiness, Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 21 APPENDIX O  77 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center countertop readiness, network readiness, power readiness, staging area, etc. • Phase IV – Go Live and Event Support starting with first Event as mutually agreed to by Client and Bypass; The Authority will provide Bypass with a schedule of events in a timely manner. • Phase V – Handoff Phase/Project Closure; The key stakeholders of this project for the Authority must attend the project close out call. 4.11 Speed of Service/Increased Sales Speed of Service: One of our main differentiators is our ability to move cashiers and customers through the transaction process as quickly as possible, especially during periods of peak load. Our EMV transaction processing time is 3 seconds with contactless EMV and NFC mobile wallet transactions coming in slightly faster at 2 seconds. This differentiator has helped our partners move customers through the lines quicker providing a better experience for their fans/guests, adding higher top line revenue and achieving higher incremental margins. Frictionless Loyalty & Pay: We are one of the only commerce platforms in S&E to provide single- tap loyalty and pay. Through our partnerships with Apple, Google and various loyalty providers, Bypass partners now can provide frictionless stored value and loyalty to their fans and guests. With a single tap of a smartphone or single scan of a QR code, loyalty members can associate their membership number with the transaction, apply any offers that may be available and pay for their transaction. This eliminates the traditional need for 3 different interaction points, speeds up the transaction allowing for more throughput, enhances the guest experience and provides our clients with invaluable data on customer buying behavior Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 22 APPENDIX O  78 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center 4.12 Proposal Price Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 23 APPENDIX O  79 City of Tupelo RFP # 2021-13CO Point of Sale System for Premium Seating and Concessions for The BancorpSouth Arena & Conference Center Statement of Proposal This proposal is meant solely to provide information about the products and services described herein and your company’s use thereof. This proposal does not constitute an offer to contract, and neither Fiserv nor your company shall be obligated to provide or purchase the products or services described in this proposal until a definitive agreement is executed by Fiserv and your company. All proposed terms and information herein assume the use of Fiserv’s standard contract terms and conditions, which Fiserv shall provide to you. Fiserv welcomes the opportunity to respond to this Request for Proposal. The responses of Fiserv, including the pricing set forth herein, are non-binding, and are being provided for informational purposes only and do not constitute or give rise to a contractual commitment on behalf of Fiserv. While Fiserv has endeavored to provide thorough and helpful responses herein, the contractual terms and conditions, and the associated pricing for the solutions described herein are subject to Fiserv’s standard agreements, which will be supplemented and refined based on the specific array of solutions and services to be provided after selection. This proposal and the information contained herein is valid for 90 days. Fiserv reserves the right to withdraw or otherwise modify this proposal and the information herein after that time. Statement of Confidentiality This proposal reveals the significant business capabilities of Fiserv, including systems, prices and pricing strategy. These elements are essential to the business of Fiserv. This proposal and the information contained in this proposal are the proprietary and confidential information of Fiserv and must be held in confidence by you and your organization (and its affiliates and personnel) and otherwise treated in accordance with the confidentiality terms you have previously agreed to regarding the products and services of Fiserv and information relating to such products and services. Fiserv is delivering this proposal with the express understanding that it will be held in confidence, will not be copied or reproduced without Fiserv’s consent, and will not be disclosed to third parties or to persons within your organization to whom Fiserv has not previously consented in writing. Fiserv is an equal opportunity employer, m/f/v/h. © 2021 Fiserv, Inc. or its affiliates. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be trademarks or registered trademarks of their respective companies. Information subject to change. Fiserv Confidential: © 2021 Fiserv, Inc., or its affiliates. | Page 24 APPENDIX O  80 APPENDIX P  81 AGENDA REQUEST TO: Mayor and City Council FROM: Abby Christian, Grant Writer DATE September 21, 2021 SUBJECT: IN THE MATTER OF APPROVAL TO SUBMIT 2021 MDOT TA PROGRAM GRANT APPLICATION (FOR WARD 7) AC Request: Seeking approval to submit applications for the MDOT Transportation Alternatives (TA) Program. Agency: Mississippi Department of Transportation (MDOT) Grant: Transportation Alternative (TA) Program Match: South Park Manor to Lawndale Elementary match will be $41,198.01 (20%). Submission Deadline: 30 September 2021. Total Requested Amount: MDOT Portion (80%) = $164,792.06. Overview: The purpose of the TA Program is to fund a variety of smaller-scale transportation projects such as pedestrian and bicycle facilities, recreational trails, safe routes to school projects, community improvements such as historic preservation and vegetation management and environmental mitigation related to stormwater and habitat connectivity. This specific funding will be used to build a sidewalk in ward 7 – South Park Manor to Lawndale Elementary School. APPENDIX Q