Muyni
← Back to Long Beach

Technology and Innovation Commission

Regular Meeting

Long Beach, NY · February 22, 2017

AgendaMinutes

Minutes

CITY OF LONG BEACH WEDNESDAY, FEBRUARY 22, 2017 TECHNOLOGY AND 333 W. OCEAN BOULEVARD INNOVATION COMMISSION COUNCIL CHAMBER, 3:30 PM MINUTES Robb Korinke, Chair David W. Ferrell, Commissioner Cindy Hanks, Vice Chair Roger Howard, Commissioner Lisa Mae Brunson, Commissioner Andrew Schrock, Commissioner Gwen Shaffer, Commissioner FINISHED AGENDA & DRAFT MINUTES REGULAR MEETING (3:25 P.M.) ROLL CALL (3:25 P.M.) Commissioners David Ferrell, Roger Howard, Andrew Schrock, Gwen Shaffer, Present: Cindy Hanks and Robb Korinke Commissioners Lisa Mae Brunson Absent: EXECUTIVE DIRECTOR'S REPORT (3:26 P.M.) REGULAR AGENDA (3:34 P.M.) 1. 17-006TI Recommendation to approve the minutes from the Technology & Innovation Commission meeting held Wednesday, January 25, 2017. Commissioner Ferrell spoke. A motion was made by Vice Chair Hanks, seconded by Commissioner Shaffer, to approve recommendation. The motion carried by the following vote: Yes: 6 - David Ferrell, Roger Howard, Andrew Schrock, Gwen Shaffer, Cindy Hanks and Robb Korinke Page 1 of 6 CITY OF LONG BEACH WEDNESDAY, FEBRUARY 22, 2017 TECHNOLOGY AND 333 W. OCEAN BOULEVARD INNOVATION COMMISSION COUNCIL CHAMBER, 3:30 PM MINUTES Absent: 1 - Lisa Mae Brunson 2. 17-007TI Recommendation to receive and file an oral presentation from the Technology & Innovation Department on Customer Service Relationship Management (CRM). CRM software is used to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with our customers. Bryan M. Sastokas, Director of Technology & Innovation spoke. Jasmine Frost, Business Information Services Manager, spoke. Chair Korinke spoke. Bryan M. Sastokas, Director of Technology & Innovation spoke. A dialogue ensued between Chair Korinke and Bryan M. Sastokas, Director of Technology & Innovation. Commissioner Ferrell spoke. Bryan M. Sastokas, Director of Technology & Innovation spoke. Commissioner Howard spoke. Chair Korinke spoke. Commissioner Shaffer spoke. Bryan M. Sastokas, Director of Technology & Innovation spoke. A dialogue ensued between Commissioner Shaffer and Bryan M. Sastokas, Director of Technology & Innovation. Commissioner Ferrell spoke. Vice Chair Hanks spoke. Commissioner Howard spoke. Page 2 of 6 CITY OF LONG BEACH WEDNESDAY, FEBRUARY 22, 2017 TECHNOLOGY AND 333 W. OCEAN BOULEVARD INNOVATION COMMISSION COUNCIL CHAMBER, 3:30 PM MINUTES A dialogue ensued among Commissioner Howard, Vice Chair Hanks and Commissioner Ferrell. Bryan M. Sastokas, Director of Technology & Innovation spoke. Chair Korinke spoke. A motion was made by Commissioner Ferrell, seconded by Commissioner Shaffer, to approve recommendation. The motion carried by the following vote: Yes: 6 - David Ferrell, Roger Howard, Andrew Schrock, Gwen Shaffer, Cindy Hanks and Robb Korinke Absent: 1 - Lisa Mae Brunson 4. 17-009TI Recommendation to receive and file oral reports from Commissioner Shaffer and Commissioner Schrock on their findings with regards to the launch of the data portal and community feedback process. Item 17-009TI was dicussed prior to item 17-008TI. Chair Korinke spoke. Commissioner Schrock spoke. Commissioner Shaffer spoke. A dialogue ensued between Commissioner Shaffer and Commissioner Schrock. Chair Korinke spoke. Chair Shaffer spoke. Commissioner Schrock spoke. A dialogue ensued among Commissioner Howard, Vice Chair Hanks and Commissioner Schrock. Page 3 of 6 CITY OF LONG BEACH WEDNESDAY, FEBRUARY 22, 2017 TECHNOLOGY AND 333 W. OCEAN BOULEVARD INNOVATION COMMISSION COUNCIL CHAMBER, 3:30 PM MINUTES Commissioner Schrock spoke. Bryan M. Sastokas, Director of Technology & Innovation spoke. A motion was made by Chair Korinke, seconded by Vice Chair Hanks, to approve recommendation. The motion carried by the following vote: Yes: 6 - David Ferrell, Roger Howard, Andrew Schrock, Gwen Shaffer, Cindy Hanks and Robb Korinke Absent: 1 - Lisa Mae Brunson 3. 17-008TI Recommendation to discuss and create a Technology & Innovation Commission Engagement Plan for 2017, including ideas for civic engagement such as technology and innovation opportunities with local groups, community outreach, potential study sessions and hackathons. Chair Korinke spoke. Commissioner Howard spoke. A dialogue ensued amongst Commissioner Howard, Chair Korinke and Vice Chair Hanks. Bryan M. Sastokas, Director of Technology & Innovation spoke. A dialogue ensued between Chair Korinke and Bryan M. Sastokas, Director of Technology & Innovation. Commissioner Shaffer spoke. Commissioner Schrock spoke. A dialogue ensued amongst Commissioner Shaffer and Commissioner Schrock. Chair Korinke spoke. Commissioner Ferrell spoke. Page 4 of 6 CITY OF LONG BEACH WEDNESDAY, FEBRUARY 22, 2017 TECHNOLOGY AND 333 W. OCEAN BOULEVARD INNOVATION COMMISSION COUNCIL CHAMBER, 3:30 PM MINUTES A dialogue ensued between Chair Korinke and Commissioner Ferrell. Vice Chair Hanks spoke. Commissioner Schrock spoke. Commissioner Howard spoke. Commissioner Schrock spoke. Bryan M. Sastokas, Director of Technology & Innovation spoke. A dialogue ensued amongst Commissioner Howard, Bryan M. Sastokas, Director of Technology & Innovation, and Commissioner Schrock. Vice Chair Hanks spoke. Commissioner Ferrell spoke. Chair Korinke spoke. Bryan M. Sastokas, Director of Technology & Innovation spoke. A dialogue ensued amongst Commissioner Schrock, Bryan M. Sastokas, Director of Technology & Innovation and Commissioner Howard. Chair Korinke spoke. Commissioner Howard spoke. Commissioner Ferrell spoke. Commissioner Shaffer spoke. Commissioner Schrock spoke. Chair Korinke spoke. Bryan M. Sastokas, Director of Technology & Innovation spoke. Page 5 of 6 CITY OF LONG BEACH WEDNESDAY, FEBRUARY 22, 2017 TECHNOLOGY AND 333 W. OCEAN BOULEVARD INNOVATION COMMISSION COUNCIL CHAMBER, 3:30 PM MINUTES A motion was made by Commissioner Schrock, seconded by Commissioner Howard, to approve recommendation. The motion carried by the following vote: Yes: 6 - David Ferrell, Roger Howard, Andrew Schrock, Gwen Shaffer, Cindy Hanks and Robb Korinke Absent: 1 - Lisa Mae Brunson PUBLIC PARTICIPATION: Members of the public are invited to address the Commission on items of interest to the public within the Commission jurisdiction. Each speaker will be limited to two minutes unless that time is extended by the Chair. ADJOURNMENT (4:49 P.M.) Page 6 of 6

Agenda

CITY OF LONG BEACH WEDNESDAY, FEBRUARY 22, 2017 TECHNOLOGY AND INNOVATION 333 W. OCEAN BOULEVARD COMMISSION AGENDA COUNCIL CHAMBER, 3:30 PM Robb Korinke, Chair David W. Ferrell, Commissioner Cindy Hanks, Vice Chair Roger Howard, Commissioner Lisa Mae Brunson, Commissioner Andrew Schrock, Commissioner Gwen Shaffer, Commissioner REGULAR MEETING ROLL CALL EXECUTIVE DIRECTOR'S REPORT REGULAR AGENDA 1. 17-006TI Recommendation to approve the minutes from the Technology & Innovation Commission meeting held Wednesday, January 25, 2017. Suggested Action: Approve recommendation. 2. 17-007TI Recommendation to receive and file an oral presentation from the Technology & Innovation Department on Customer Service Relationship Management (CRM). CRM software is used to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with our customers. Suggested Action: Approve recommendation. 3. 17-008TI Recommendation to discuss and create a Technology & Innovation Commission Engagement Plan for 2017, including ideas for civic engagement such as technology and innovation opportunities with local groups, community outreach, potential study sessions and hackathons. Suggested Action: Approve recommendation. Page 1 of 2 CITY OF LONG BEACH WEDNESDAY, FEBRUARY 22, 2017 TECHNOLOGY AND INNOVATION COMMISSION 333 W. OCEAN BOULEVARD AGENDA COUNCIL CHAMBER, 3:30 PM 4. 17-009TI Recommendation to receive and file oral reports from Commissioner Shaffer and Commissioner Schrock on their findings with regards to the launch of the data portal and community feedback process. Suggested Action: Approve recommendation. PUBLIC PARTICIPATION: Members of the public are invited to address the Commission on items of interest to the public within the Commission jurisdiction. Each speaker will be limited to two minutes unless that time is extended by the Chair. ADJOURNMENT I, Deborah Hill, Secretary, certify that the agenda was posted on February 17, 2017, not less than 72 hours prior to the meeting. Note: The City of Long Beach provides reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if an agenda is needed in an alternative format, please call the Technology & Innovation Department, 48 hours prior to the meeting at (562) 570-6455. Page 2 of 2

Get email alerts for Long Beach

A daily email when new agendas and minutes are posted.

Report an issue with this meeting